They usually have super fast service but always expect your fries to be hot. The food is mid at best. This better than McDonald's

First time eating Zaxbys and it was great. Enjoyed the classic chicken sandwich combo. It was clean inside and outside and Matt at the register was so friendly and nice. I will definitely be coming back. read more

This location isn't good during busy hours (when you think things would be somewhat fresh) so I should've known better than to order an hour before closing. Fries cold and hard. Tenders hard and cold. Sandwich wrong. Ordered grilled chicken sandwich, add cheese, no tomatoes...got bread, dried chicken and piece of cheese. No lettuce and no ranch. Oh, and bread that comes with tenders hard and stale, but that's always at this location. I'm so tired of paying rising prices for fast food and it's stale and wrong!! Last try out of 3 for this place!! read more

Zaxbys - DISGUSTING - Fast Food Near Me - Apopka, Florida

I paid a visit to this local Zaxby's today due to a previous pleasant experience that I had. Today, this staff went above and beyond to serve me to day. First and foremost, I was greeted as soon as I came in. Secondly, Meghan and Kenda were extremely helpful in assisting me with my order. Lastly, the food was received in a timely matter. Everything was hot and fresh. Fast forward an hour and a half, I could not find my Apple Watch. I searched and searched until I did my "Find My Apple Watch" on my phone. The app told me that it was in Zaxby's. I called and the MOD (Manager on Duty), Charles placed me on hold as he himself checked the parking lot (IN THE POURING RAIN) for my watch. He informed me that He could not find it and apologized. I arrived a few minutes later and again Charles walked and walked the parking lot with me IN THE POURING RAIN and got soaked until I found my Apple Watch in the parking lot. I greatly appreciate his hospitality and his service in assisting me in finding something that he didn't have to help me look for. THIS STAFF IS AWESOME!!! read more

Zaxbys - Lost Apple Watch in Parking Lot - Fast Food Near Me - Apopka, Florida

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Went to Zaxby's today for some lunch. We've been to this location before so we knew what to expect. The food here is always good. I love the chicken tenders and the Spicy's Zaxby's sandwich. My son had the spicy sandwich for the first time and he really enjoyed it. When we got there, it took a moment for someone to come to the counter to take our order, but once he did, he was friendly. I think it was the assistant manager. Food was brought to our table in a couple of minutes, nice and hot. It was the quality we've come to expect from Zaxby's. Also, it was quiet and clean here. You can't go wrong with a quick service meal from here. read more

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Outstanding service, fresh ingredients, and creative dishes. One of the best dining experiences I've had!

Had some female employee named ajaay J get attitude for no reason with me because I wanted to add something else to my order before I paid (I was at the window already) read more

I went opening day and the drive thru was FAST!! Everything tasted great. I was indecisive so I got the wings and things which everything was fried to perfection. I usually don't like honey mustard wings but their hot honey mustard sauce is AMAZING! Fries were seasoned well and the tenders were crunchy on the outside like I like it! Today I got the southwest chipotle sandwich meal and I'll tell you now, that sandwich was soooo flavorful. I'd definitely recommend it if you're trying something new and want a little kick (it has pickled jalapeños). This second time my fries weren't seasoned at all but they were fried perfectly. read more

Zaxbys - Southwest chipotle sandwich meal - Fast Food Near Me - Apopka, Florida

I didn't catch the young lady's name at the drive thru but she had some of the best customer service I've seen. Love to see it

Well, I think we're done giving Zaxby's a try. We've tried multiple locations in multiple states, and I've yet to finish a meal at this chain feeling happy about my choice. Unfortunately, this new location was no exception. The reason we keep coming back is because their Salads are large and come with garlic bread, which my wife likes. My daughter and I, on the other hand, can't find anything we like. Their Teriyaki sauce is the worst I've ever tasted. Their hot sauce is tangy and not that great, and we flat-out dislike their BBQ. (If this sounds a bit cruel, I'll spare you my daughter's comments). During our recent meal here, when I asked if I could upgrade the fries with my combo meal to cheese curds (I was willing to pay an up-charge), I was met with a curt "No, we don't do that here". On top of all that, the chicken here is dry. It's just not on par with Chic-fil-a, PDQ, or Popeyes. All this might be forgivable if the prices were great, but the prices here are quite high, especially considering this is glorified fast food. I've tried other items on the menu that were also not good, but I'll just end this review here with a simple - we will not return. read more

I've been to this new location a few times now and haven't been disappointed yet by the food. I've never waited more than about 5 minutes and it's always been fresh. Other than food, if they happen to be busy, the dinning room tends to be messy. Also the napkin dispensers and lid holders have been empty more than once. But as long as the food keeps staying good, I'll be happy. read more

The food at Zaxbys is great but the service is meh I say meh because I went to order my food and they said waiting while I was in the middle of talking if it was a ma'am please wait I wouldn't been perfectly fine but it was a WAIT which is a little disrespect read more

Please, don't waste your money here. I came with a promotional coupon from a mailed flyer for a free big zax snak (3 tenders, fries, texas toast, and a drink) which is normally 6.99!? according to the receipt - might have been the most disappointing free meal ever. Totally bland, texas toast just tasted like stale white bread with no actual seasoning, and the tenders were small, overcooked and on the dry side. Also, I think they threw the tenders in the styrofoam container right out of the fryer, and it burned holes through the styrofoam - so that's fun and probably super healthy. The biggest upside to this meal was that the food was hot - but I don't want it so hot that it burns right through the container! So many better chicken places around this area, Church's, Popeye's, KFC... even Dairy Queen across the street has MUCH better tenders than here. Publix has better chicken too! Not to mention, all of the places mentioned are cheaper than this place. Last time I ate at a Zaxby's was probably 5 years ago on a road trip and remember thinking the same thing - "bland", and never gave the place another thought. But, hey, got a coupon in the mail, and I figured since the chain is still around and growing, maybe they're doing something right or I just had a mediocre first experience. Nope, just bad, overpriced food. Not sure how this place stays in business, but they won't have mine again, coupon or not! read more

Zaxbys - Tenders burnt holes through the styrofoam take-out container - Fast Food Near Me - Apopka, Florida

This by far was the best visit to zacbys being this was the 2nd time I have gone to KFC Popeyes and by far th customer service was great food and my wife is very picky so for her to want it again is saying something keep it up thank you read more

Last time I eat this zaxbys food was good but service is trash bad the overweight manger with his hair spiked up sucked didn't help at all all drinks are flat and no ice at all and manger did nothing do not eat here they need new management bad read more

ruined my day i don't leave reviews but i didn't get half of what i ordered and my sandwich looked like a toddler attempted to make a sandwich and then hands it to you and you have to pretend to eat it. i am not picky but i couldn't eat more than a few bites because the bread was so soggy. also forgot my sauce. uncool zaxby's. oh and also the general manager was being INCREDIBLY rude to the workers who are literally running around. with the window open she was talking bad about someone in the window and rolling eyes and yelled at a young girl read more

Food is always great, service is great would definitely recommend you try this location.

Okay I'm sorry to say but this food is just not good. I've never lived near a Zaxby's before so when we moved nearby in December I was excited to have a new fast food place to try. However I have just tried my 3rd entree and I just can't find anything worth eating here. The sandwiches are soggy and gross, the strips are blah, and today I tried a Cajun grilled chicken sandwich and the chicken was so rubbery I don't think it can even be classified as chicken! Can't believe I spent $7 on unseasoned chewy rubber! I literally picked off the bacon and threw the rest away because I couldn't stomach it. Sorry Zaxby's, but that's 3 strikes and I'm gone. Good thing Chick-fil-A is just down the street! Ps I will say they have the best fast food ranch I've ever tried so that's worth half a star! read more

Fresh chicken. Fries were okay and the service was very very fast. This is my first time at Zaxby's in general it was great. The toast was really yummy as well and the zax sauce was good. We got a kids meal which my son loved. read more

After being spoiled by Zaxby's in Tennessee, this location was disappointing. The sand which I ordered did not come out as a sandwich. Staff is friendly. read more

This is my third time going. Last two times they burnt the fried pickles. The container was completely filled with oil same with the last two times I don't understand how they're getting the oil in the container my entire bag for the order was filled with oil. This place needs to change management the employees are not well trained does not seem like they know what they are doing. They are slow service and not friendly. I like the chicken and I like the pickles when our cook properly. This location has to do a lot of work to make it better. I will go back one or two times more. If it is the same I will never go back again the parking lot is always empty the drive-through is always empty you would think they would get the message and start fixing the problems. read more

I won't be back. Rude employees refused to take our order claiming the inside dining was closed at 8 PM with people still eating in the restaurant. Funny thing is it was not even 8 PM yet and the location claims to be open till 11? I used to like Zaxbys but this experience is likely to stop me from ever going back !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! The employees in this place need an attitude check and common sense training in good customer service!!!!!!!!!!!!!!!!!!! NOT my first time with an issue at this location but will be the last!!!!!!!!!!! read more

The guy manager needs to get his attitude in check for THEIR MISTAKE! Absolutely worst customer service workers I've ever witnessed and the girl working right now her name starts with a C is rude too. We were only inquiring about an Uber order and those workers had an such a confrontational attitude. Disgusting behavior both should be fired read more

Excited to have one close by. Been a few times and consistent with the other locations so far. Second to Chick-Fil-A to me.

I went here last night and my food was stale . Fries cold and chicken hard and old. I'm disappointed because they just opened and the service sucked . The woman at the window just looked at me like I had a 3rd eye. I am one unhappy disappointed customer read more