On Sunday, August 23, 2026, I began experiencing difficulty turning the steering wheel of my truck…read more Monday at 9:07am I called Delgado's Auto Service and spoke with the manager, Juan. At first, he told me to bring the truck so they could look at it. He then changed his instructions and told me to bring it in the following morning Tuesday at 8:00 a.m. The next morning, Tuesday, I arrived at approximately 8:15 a.m. The owner George was waiting for me. He told me that he had 50 cars to work on and instructed me to return in two weeks. I explained that I needed the steering problem repaired and that waiting two weeks is not acceptable and too long. I asked if he could give me an appointment or, alternatively, return my money so that I could take my truck somewhere else for repairs. I was shocked when he told me that he would not discuss returning my money unless I first removed the review I had posted back in April 25, 2026 about the visual marks on my truck (my truck had footprints on the bumper and a dent with grease). These issues were extremely concerning, especially because I had brought my vehicle to this business expecting professional service and care. The owner stated that I had a one-year warranty on the repair and parts. However, I believe he is attempting to push the expiration date forward rather than properly address the problem that occurred after the repair for the steering. I asked him to provide me with an appointment or put his statements in writing, he refused and said that he dose not do that. When I took out my camera to record what he was saying, the owner quickly walked out through a side door. I asked the receptionist to tell him that I wanted to speak with him. She returned and told me that he would be out in a minute- the owner never came back. While I was waiting, the receptionist accepted a walk-in customer, minutes later she schedule an appointment for a customer on the phone for service on Friday. At the same time, I could see the owner walking around inside the repair area. Since I was waiting without the owner coming back, I went to the open service bay and mention to him that my family had been bringing our vehicles to his business for years and that he had made money from our continued business and loyalty. So, instead of treating me as a valued, long-time customer, I was treated with disrespect and as if the steering problem was to cost him a ton of money. The steering problem is the result of that day (4-25-26) where the work was done careless or of an inexperienced worker. His workers caused the problem as to why I brought my truck back. Yet the owner refused to inspect the vehicle, provide me with an appointment, or return my money. The cost of the steering repair was $890.00. Since the repair was completed 4 months ago, the owner could have considered refunding a prorated amount. However, the cause was due to the repairs being of poor quality and not properly completed. With the owner's refusal to professionally address my concerns to get the problem resolved in a reasonable amount of time, I respectfully request that this matter be taken seriously and that I receive an appropriate resolution, including consideration of a refund for the $890.00 I paid for the steering repair.

This is my second review. More positive info to read on my first review if u can find it on yelp…read more These mechanics have kept my car healthy for years...they do it all! Dependable, great friendly service. I highly recomend Delgado"s!

This place was so great, they were able to squeeze me in first thing when they opened and had me…read moreout by 10:30am before the quoted 12pm time. The staff was super nice and helpful and even helped me out with suggestions on getting a new key fob, which has been difficult since mine has been discontinued by the manufacturer. If safe to say that they saved my girls weekend. I will be going here for anything car related moving forward.

We went in there to get my brakes fixed...to make a long story short we went there 5 times and…read more1600.00 dollars later and the car is worse off now then before we brought it in...All nice men but I don't care about how nice you are I want a automobile that works....and mine does not.

Literally the best mechanic I've ever had. My friends who I recommend Joe to say the same!read more

Joe's Expert Auto was professional, transparent and trustworthy! Joe and his team have earned my…read moretrust and loyalty. They completed work and repairs on my Audi to my complete satisfaction at a fair price. I will always trust Joe to have my best interest in providing honest options with my car's maintenance. Literally, the best auto service in the city of Chicago!

love coming here, very friendly and well organized…read more send charges via online service to approve before doing and provides quote before the charges too. everytime I go in or call they're super helpful and trustworthy We will keep coming back!

Extremely friendly, reasonably priced, and go above and beyond in service…read more I came here recently for a quick tire patch. I had gotten a screw stuck in my tire and knew it was a relatively simple job but I didn't wanna buy the equipment or mess it up so I brought it to these guys. They had it patched in under an hour, charged around $35, AND they vacuumed the interior of my car, just cause they noticed it needed it. Amazing service. I live down the street and recommend them to anyone living in the Wicker area!

I just wanna say I had the best experience at this auto mechanic shop. The best ways they try to…read morehelp you no matter if it's something simple small they always help and kind. thank you too the owner and Lupe!!!

I recently brought my car in for repairs at Teloloapan Auto Service on Western Ave in Pilsen and I…read morecouldn't be happier with the experience. The staff was professional, welcoming, and clearly knowledgeable about their work. They took the time to listen carefully to the issues I had been noticing, asked follow-up questions, and gave me a clear explanation of what they would be looking into. hey provided an upfront estimate, walked me through the different options for parts and repairs, and didn't push unnecessary work. The job itself was completed same day and with obvious attention to detail. When I picked up my car, it ran smoothly, and the problem I had been dealing with was completely resolved. Beyond the quality repair, it's the honesty and care that sets this mechanic apart. They treated me like a valued customer rather than just another ticket, and I left feeling confident that my car was in great hands. It's rare to find a mechanic you can fully trust, but I've found one here. I'll definitely be returning for future maintenance and recommending them to friends and family.

I took my vehicle to Auto Service 1 because the check engine light appeared on my dash. Within a…read moreday they located the problem and completed the repairs in one day at a reasonable price. And this was not the first time needed repairs were diagnosed and completed in an efficient manner. I highly recommend them for service needs.

Julio should not be answering phones. Called early morning and was told the bring the car in. The…read moresooner the better, Julio says. Dropped it off. Talked to someone not named Julio, very pleasant. Nice personality. 12 pm comes, you know, 3 hours already with the car. I'm expecting the nice guy, but I get Julio. Immediately says oh, we're backed up and there's a few cars ahead of you. Okay? Isn't that something you mention to the customer ahead of time? The sooner the better, right? Wrong! I told him, hey man, I needed my car by like 3. He goes to say something about timing then I call him out saying you told me to bring it in early instead of scheduling. He says, alright ima call you back in 10-15 mins with your scan codes. Guy went to go tell his daddy bc in 10-15 mins the nice guy from earlier calls and talks to me about the importance of timing. Can't make this stuff up. They lied twice and didn't even diag the car. LOL! Gimme my car. I got to be part of a clown show for free. Definitely weigh out your other options and mention what the timing is going to look like. All these good reviews must be from bots. No way.

This place is awesome. I have been in multiple times for many different issues with my car and they…read moreare always super chill, professional, quick, and fairly priced. I don't dread getting my car serviced anymore! I trust them to take care of what's needed without any bs. Highly recommend!

Great auto shop. The mechanics do a great job and fix what needs to be done. Fair prices tooread more

I found this place to be honest, fast and good service. I like only had a flat tire and needed an…read moreoil change, but I will come back and trust their service based on my experience.

There is a gas station attendant here, an old man, he was very weird and sexually abraded my wife…read more NEVER GO HERE, the old man groped her and said something in Spanish. She had to drive off. I am Livid!!! F this place!!!