Couldn't have asked for a better experience. Fast dispatch (Maurice was at my house within 30 minutes of my initial call). Clean and professional work. Was even able to repair previously unknown damage to the clogged pipe on the same visit. No need to ever look for another plumber. read more

Very happy with service provided by Zoom Drain's service tech, Kyle. Courteous, professional, and very thorough with his work. His experience and skills are very evident based on his ability to adapt to new working components. Ensured that everything was in working order with the new garbage disposer. Couldn't be happier now that I've got my kitchen sink back after the mess it created. Also, thank you, Tanner, for keeping me posted on service tech's ETA. read more

I sent a request for a quote and within minutes I got a call from Drew who got a person to my house within 30 mins. Bill was the rep and he was great. Took care of my problem super fast, gave me suggestions on how to keep my pipes from clogging again and was very professional. I am relieved that my plumbing issue is gone and Zoom handled it so fast. read more

Amazing company! I called when everything was backed up in the house. And I called them and they arrived within an hour. They fixed the problem for a great price. I will definitely be calling them again for any future problems. Thank you! read more

Got a quote from Kyle. I call them back to get the job done and I'm happy with the results!

Today, we had a great experience with Zoom Drain and Senior Technician William regarding an odorous bathroom sink. Prior to Zoom, we went with another plumbing company for an estimate. The other company estimated that major plumbing work would be required, and that it would total 10k+ in expenses. We got a second estimate from Zoom, and not only did William come out and fix the issue the same day; William and Zoom charged less than 5% of the other company's estimate to do so (and we have older plumbing, too). Save your time and money; call Zoom. read more

They put the zoom in Zoom Drain. Very fast, reliable and friendly service. I would highly recommend. Prices are a little hefty, but if you're in serious need and need it quick they are definitely the company to go with. William was friendly and exceptional. read more

Patience, kindness and professionalism is was what I took away from my encounter with Drew and Zoom Draining 12/12/2020. I was calling on behalf of my senior parents who discovered a water leak under their kitchen sink. Drew informed that with the information I gave him I probably would need just a regular plumber. Zoom Drain was still willing to come out to give a free estimate. After further conversation with my dad I found out that this issue probably would be covered under his home warranty. So I called Drew and let him know that we would not be in need of their services at this time and do you know what Drew's reaction was? He was happy that my parents had coverage to get the services they needed. He told me if we were ever in need if any services to please call. I will recommend Zoom Drain to everyone. Thank you Drew and Zoom Drain. read more

We had a main line emergency on Sunday and called Zoom. Drew answered right away and was super friendly and helpful. Right away he told us that mains are not his specialty but referred us to 2 other companies that do. So even though Zoom couldn't help us this time, guess who we are going to call next time we have a draining or fixture installation need? read more

Maurice just left my house after a 5 hour marathon session clearing and replacing a storm drain in my patio. He did an amazing job!! I always call Zoom Drain for anything plumbing-related. They are the absolute best. read more

We had a leak under our sink, I called Zoom and Kyle came out the next day. No trip charge. Assessed the problem and gave me two quotes. Best case and worst case and both were fair prices. He was amazing. Quick. Professional. And was done within an hour. Definitely recommend this company! read more

I had a clogged toilet (beyond my own ability) that needed to be fixed. I was contacted by Zoom right away & 3 hours later they showed up to fix it. Kyle and William showed up & fixed it within minutes! They both did a great job and would highly recommend this business. The only reason for 4 and not 5 stars was because it was pricey. $216 and it only went up from there if their industrial auger didn't work. Quick response, great communication and customer service though! Thank you read more

After a week of trying to get my warranty company to send out a plumber that could assist me I called Zoom drain! They came out within an hour and fixed it. I am so happy. Bill did a great job. Thanks!! read more

We were.pleased with the quick response and the customer service. William was our technician and he explained the job in detail, took photos to verify the issues. The price was competitive and we felt reassured that the work was done correctly. We will definitely use Zoom and William again and recommend them to our friends and family. read more

Thank you. Fast and reliable and quick service. Bill did a good job explaining what need to be done and quickly. After cleaning the main drain line he used his camera to show me what was done in the pipe. Then gave recommendations to kill the few roots in the pipe. Thank you for washing the concrete after the clean out. read more

I was having issues with water coming up in the bathtub when my washing machine drained. I called another company that never returned my call so I tried Zoom Drain because they specialize in drainage problems. Tyler was here about 45 minutes after I called, figured out the problem and had it fixed in about 30 minutes. Excellent all around! read more

Maurice and Tyler showed up, provided a transparent quote, were very flexible to our situation and did fantastic work. They answered all my questions and were friendly. I would absolutely recommend them and will use them in the future. read more

This company is fantastic. I had a plumbing concern and booked them for a few days out. That concern grew to a real problem at 8:30 at night; I messaged them to see if they could come out the following morning and Tanner responded within about 15 minutes. It was such a relief to know they were reachable! Then Maurice came out the next morning and was so kind, patient, and professional. He fixed the situation and even helped me package up wet towels and left me with extra bags so they wouldn't drip on my carpet as I got them to the laundry room. I would hire them in a heartbeat again. read more

Called in to get info on some plumbing work and talked to the nicest guy. He was very informative a gave me all the info I needed! Very professional and personable. I will definitely be using Zoom Drain for all my plumbing problems! read more

I called inquiring about a pool draining. The service advisor helped me locate the sewer drain on my property that would allow me to drain my pool. I PAID NOTHING! Solves my problem for free!!! read more

With all of the crazy rain in December/January, our yard was flooding, including our landscape drains. I called Zoom Drain to come out and hopefully find out what the problem was. First, I appreciate that they came out the same day (even though it was dark when they arrived). Second, William was so helpful and respectful. 5 stars for him. So, we were able to find a couple of landscape drains that were covered by grass. So, as you can imagine, working at night has its challenges. William missed hydrojetting two of the drains. So, I contacted the company twice and asked them to complete the job (i had already paid them $650 for about 1 1/2 hours of work). Sorry, but I think I shouldn't have to pay more since they missed clearing a couple of drains). The company ghosted me. Tried contacting them about this issue multiple times. Not happy and would not recommend them. read more

I had a really good experience with this company today. I called this morning regarding a kitchen sink issue and they were able to help me same day. Tanner helped me over the phone, and was friendly and helpful; took down my contact info and gathered some diagnostic information efficiently. There was clear communication. Maurice showed up on time. He was respectful to me, my mother, and my home. He put on shoe booties to come in without me having to ask, and the workspace was left clean. Although what I was experiencing was not a clogged drain, Maurice troubleshooted to help us figure out the issue, and even went above and beyond to help me locate the sewer line and dropped some knowledge about drain maintenance. To me, that means more than anything; someone who is genuinely nice and helpful, and takes the time to educate me to help prevent issues. He had nothing to gain, other than being a nice person and helping me learn. He has a strong work ethic, and it shows in the interaction we had and the work that was performed. It's hard to come across good service nowadays, and i can't say how much I appreciate this interaction and service. I'm happy I made this phone call, and i will absolutely contact them for any future help. read more

I had a great experience with Kyle and tremendous service. I appreciate the quick response to my issue and he made quick work of the issue.

Very responsive, punctual, and thorough in checking and clearing a clogged kitchen sink, even with an odd plumbing set up. Informative and added value with maintenance recommendations. read more

Our toilet has had on and off clogging issues for a long time. We had someone else come out a few months ago and it seemed to be working for a while but then it got clogged again. I messaged Zoom Drain. Drew responded so fast! And had lots of available windows of time. We needed evening and I was surprised they could come then. Kyle was who helped us and he did a great job. He gave me several quotes from best case to worst case scenario. No hidden fees or surprises. He was very thorough. Much more so than the last company. It turns out we had tree roots growing! It looked like an episode of Stranger Things with the Upside Down world growing there! But Kyle took care of everything and cleaned it all up after. I will definitely use them again. Have nothing but positive things to say. read more

Zoom Drain - This is what poor Kyle discovered. - Plumbing Near Me - Sacramento, California

It's not easy to find an open plumber on a Sunday!! Thank god for zoom drain!! Our toilet was leaking every time we flushed. Needed a new wax seal. We called and a few hours later Kyle came out to take a look. They will come out and show you the price of the job with no fee!! They came in almost $80 less than another service we called. Kyle was quick, professional and clean. Couldn't have gone better! read more

I had an issue with a toilet leaking. Zoom Drain was able to correct the problem quickly and professionally. I am very happy with their service. I highly recommend Zoom Drain for any plumbing problems. read more

Awesome service! Responsive and reliable. Scheduled an appt for 24 hours after I sent them a message on Yelp. Kyle came to our house, assessed our broken toilets and gave us a fair quote on the spot. Then he fixed our two toilets in an efficient manner, making sure they worked before he left. He was kind and personable! It is such a relief to not have to stress about our broken toilets anymore. Would recommend! read more

Drew was quick to respond to my inquiry and was able to schedule the appointment for the same day. Ted arrived and was friendly, knowledgeable, and efficient. Our drain clog was fixed very quickly. As new home owners, we were especially happy to for his advice on how to keep our drains unclogged in the future. Highly recommend this company! read more

It seems like when we least expect it, that's when something goes wrong. That's what happened when one of my tenants called and said that their toilet wasn't working. I immediately starting calling drain companies to see who could come out right away. Of course everyone was busy and couldn't come the same day. One of the companies recommended Zoom Drain. When I called Zoom, right away I knew I was dealing with knowledgeable people and they said they could come out within an hour or two. Tyler called in advance to let me know when he would be there. He was so professional and friendly and advised me on what was needed. He took care of the problem right away and it was such a relief for me as well as my tenants. I will always call Zoom for all my drain problems. They are the best read more

Wow, these guys are great! I needed a toilet reset and I had originally called another company that said I needed to replace the toilet flange and because of the way the old one was it would cost me $1000+. So I had zoom drain come out as a second opinion and the dude they sent out was very confident that I just needed to do an extra wax ring and it would only cost $170. So compared to the previous estimate I had got, that sounded great! They came with a fully stocked truck and he was able to complete the job within an hour. Excellent experience! read more

Can't speak highly enough about the service we received from Maurice. Dealing with a clogged sewer drain is a nightmare but he made the experience as painless as possible. He was very informative, presented us with all of our options, and really took his time to make sure the work was done right. I've worked with other Sacramento rooter services in the past (which will remain unnamed) but from now on I'll be going straight to Zoom Drain. read more

Kyle arrived promptly and came and assessed our drain clog. The options he offered were thoroughly explained, and after selecting our options, he got right to work. He kept his area cleaned during everything and was able to walk us through what he was doing. He was friendly (to our dog also!) and efficient. Hoping not to need them again soon, but will not hesitate to call if needed. read more

I discovered a clogged first floor toilet on a late Monday evening with minor water leakage around the toilet base. I snaked and then flushed the toilet only to see the leakage around the base increase significantly. I dried up the leakage and assumed the clog was not in the bowl but in the drain under the floor...no worries since we still had the upstairs toilet to use. I eventually used the upstairs toilet only to hear my better half yell that the downstairs toilet was gurgling and leaking around the base again. I then realized that the main drain was clogged somewhere. I checked YELP for rooter services and based on its positive reviews called Zoom Drain (I was particularly impressed that the owners cared enough to respond to every YELP review), who dispatched Kyle within an hour. I was very satisfied with the professional service provided by Kyle who was able to clear the clog from the outside Cleanout to inside the house and also trim some tree roots growing inside the drain from the Cleanout to the street sewage connection. I went from fearing a major expenditure to replace the drain line under the cement floor to paying a reasonable price for their zoom jetting/cleaning service. read more

Paid 650 to get a yard drain hydrojetted, other competitors quoted me half of that. Drain was still blocked when they left and didn't return my email read more

These guys saved the day. My bathroom flooded on Easter and they were the only ones who were open that day. We didn't know where the source of the flooding came from but they took their time to investigate and find the source after multiple tries. Prices were reasonable too. Thank you Zoom! read more

I'm very grateful for the help I received today from Zoom Drain. I contacted them n explained my situation and was bumped up for a mainline Sewer problem. Kyle was here in less time than ordering a pizza and the help I received was personal n professional. To sum it up best, I got treated the way I want to be treated and I highly recommend this service. Thanks again. read more

Our toilet was having flushing issues so I reached out to Zoom Drain as they seem to have excellent reviews! The company responded to me right away and sent out a technician like a day after I contacted them. Kyle was our technician that came to visit us and gave a free estimate. He came promptly, was polite and professional, and very easy to work with. He inspected our toilet issue and was able to determine what the cause could be. He gave us several options and didn't try to push us on an really expensive options and gave his recommendations and was fully transparent. After we gave him the approval to proceed with the services, he went to work right away. He was right on his guess and was able to fix our toilet very timely! I didn't get any quote estimates from anyone other companies, but based on the price we charged and what others on here have said, their prices seemed fair and I think it was worth their service! Everyone was professional, good communicators, and easy to work with! If I have any future drain issues, this would be my first place to go to for their services! read more

Pretty new to the area, Suffered service flooding 10/21 and thought my local plumbing co solved the problem. Then came 1/14/23. flooded again big time. Lcoal co came thru with a quote but wish washy on their last visit and observation which made me nervous. Thru a recommendation I called Zoom and they are amazing. their technician. Maurice is the BOMB. he took the time to walk me thru all my convoluted drainage issues, work both sides of the house 100% and cleaned up everything (left it better than when he got here). Zoom was a bit more $ than my plumbing co. but SO WELL WORTH IT. read more

I had a clogged kitchen sink, completely backed up. Zoom Drain responded to my inquiry quickly and set up an appointment. Kyle, the Zoom Drain technician, showed up on time, and diagnosed the issue quickly. He explained all the available options and performed the repairs quickly. Very friendly and professional. read more