Tried zoup for the first time today and absolutely LOVED it! The staff was incredibly friendly and we will definitely be back again soon!

First snowday here in Delaware came for some soup! Foid was great and staff was extremely professional and friendly

Food was great! Had the garlic chicken kale soup. Yum. Prices will add up quickly. My only complaint was I asked them to put tuna in a kid's sandwich and I was told they can't substitute. I've never had a sandwich place tell me my kid can't have tuna instead whatever meat is on the kids menu. read more

Take this review with a grain of salt because this is my first visit. The good: the staff is fantastic, polite, professional and very welcoming! The Spicy Pesto hot sandwich was very good. The meh: I have tried all the soups besides the chowders. They all tasted like they were made from reconstituted meat, or something to that effect. You know, that out of a can aftertaste. That was the biggest disappointment to me. They also do not have an option of just a clear broth soup like the classic chicken soup. All of the soups on the menu are either chowders or seem to have a thickening agent like starch added to them. I make a lot of soups. I come from a culture that eats soups with lunch and dinner and maybe my standards are too high but I feel like I was let down. I ended up ordering chili which came without cheese or sour cream. I was not offered that as an option either. Panera is hands down better. Way better, except for the chili. So for the cleanliness, the staff and a very good pesto sandwich it is a solid 4 star but not more. read more

Alright! So I tried ZOUP today and I have to say, for a first impression, they sure exceeded my expectations. I was greeted at the door, offered samples since it was my first time. The staff was very helpful, made me feel comfortable. I ordered the pot pie soup and the Caesar salad, it was delicious! I will be returning to try the rest of the menu! read more

Have several different soups, with vegetarian and vegan options. They give as many samples as you want before you decide. Service was fast and very friendly. They have a number of different teas and juice, in addition to regular soda. My party only had soup and drinks. The soup was delish! The table next to us had salads and they looked very appetizing. The restaurant and the bathrooms are both very clean. Will def go again! read more

Salad and the pesto 3 cheese sandwich is good. Service was friendly and the ambience is inviting. Would visit again.

First time here!!! We came in at 7:59 not knowing they closed at 8:00. The staff was extremely polite and did not rush us at! The food was good. I would definitely recommend trying this place out!!! Great customer service!!! read more

Excellent place for fresh soups/salads. Definitely like that they have more options for vegetarian soups/sandwiches. And they also let you sample the soups to help you make up your mind :) read more

Very good soup - lots of choices (including vegetarian and vegAn), and great service. Wish they had this in NJ!

The salad was fresh and the soup was delicious! I love that you can sample the soup before you buying a whole meal! Friendly staff and owner... great place! read more

Zoup! Eatery - Salad Near Me - Newark, Delaware

Amazing! What a great warm welcome from Eric. The food is delicious as well! I'll be back.

Cozy food. Staff is friendly, and the owner is always there checking in on patrons. Thanks for the hot meals!

Can I just say that this place is amazing??!!! From the moment you walk in the door, to the moment your order is served, the service is impeccable. My favorite soup is the Lobster Bisque but the Corn and Crab chowder is a close second. Def recommend for lunch or dinner! read more

Very friendly and personable owner. Soups are made with love. Best part is the free sampling! read more

This place is phenomenal. Staff are great and greet you with a smile. You can tell they genuinely enjoy their jobs. You can sample whatever you like. I got the chicken pot pie soup and it was great. While eating, the owner came out and greeted everyone and made sure all were content. The place is spotless. I highly recommended. read more

Perfect spot for grabbing lunch while out shopping, close to but not IN the Christiana Mall. Clam chowder and Chicken Toscana sandwich were delicious. Very friendly staff too. read more

Everything you love about soup and more! Franchise offering soup, salad and sandwiches with a wide variety of options and combinations to satisfy any virtually everyone. The Christiana Fashion Center location offers fast, friendly service. You can try before you buy so ask for a sample of any of their freshly made soup offerings made without artificial colors, artificial flavors or added preservatives. The menu changes daily with about a half dozen of standing soups and the other half dozen rotate. My favorite is the Fire Roasted Tomato Bisque. The soup comes with your choice of freshly baked bread. Salads are fresh and a good size. Management is always onsite talking with customers and making sure they are satisfied. Join their Insiderz club to get the daily menu delivered to your inbox along with special offers. My recent Insiderz email delivered a buy one get one offer and today's menu offered a spicy Dragonfire Noodle Soup which was delicious but you need to love spicy food to enjoy it! Zoom, Zoom to Zoup! Eatery for your next lunch or dinner. read more

Owner & staff are friendly and accommodating! I have used them for catering and always receive the most positive feedback. My family & I enjoy Zoup regularly! I love the variety of salads and soups! read more

Had a wonderful experience. My boyfriend and I opted for the half soup/ half salad and let me say.. what a deal! The food was delicious and the service was excellent. Kudos to the owner! read more

Stopped in yesterday for lunch and did not realize they had not officially opened. They allowed us to stay and have lunch on them. The food was delicious. The staff was polite and made my order as requested. The owner greeted everyone to ensure everything was to their liking. I can't wait to go back. read more

What a great meal! My family and I stopped in for a late lunch. This was my first time at a Zoup!. The staff was courteous and helpful. We were offered tastings of the myriad of soups offered - all of them were amazing and choosing just one proved difficult. I settled on a cup of Loaded baked potato soup and half of a Turkey bacon club sandwich. The food exceeded all of my expectations. Everything was fresh and served hot. The manager came by and asked about our experience and seemed genuinely interested. The restaurant was clean and tidy. This is an establishment we will be frequenting often now that we know it's here. I have to go back! All those soups!!! read more

The staff was exceptionally friendly and the manager went out of his way to make sure we were pleased with everything. We will go back just because we felt so welcomed and valued. I would give the food a 4 out 5. read more

Confusing pricing, so-so food and a lot of yelling is how I would describe our experience. Could not get a straight answer on the "pick two" menu, so I'm not sure if we were charged correctly, but $25 for 2 soups and 2 half sandwiches without beverages was expensive for the experience of sitting at a drafty table and listening to the staff yell the whole time we were eating. (In their defense I think they were told to loudly announce when they were restocking hot soup or hot bread, but the effect was not pleasant. Put up a sign saying how often you are baking/making fresh if you really want me to know.) On the plus side soup samples are free, which was good since I had to try 4 before I found one I liked. Their signature lobster bisque which sounded good did not taste fresh, so I kept sampling. Will try Zoe's kitchen next door when we are in the area again. read more

Food was good. You can try samples before ordering. Place was clean. People were very nice

The rating is based on poor customer service. I ordered online and I arrived later to ensure it was ready. When I arrived my ordered was not ready and then I was asked to pay. I had to let the owner know I already paid. Then when I checked my ordered when I got back two items were missing. The owner was there and handled my order and I expect much better service. I frequent the other location which he advised he owned as well and never had these issues. Poor attention to detail and customer service. When I called the store and got the owner he refunded my items, however this was a extreme inconvenience as the items I ordered were not for me. I don't live close and coming back to the store is not a option. read more

Great selection of soups, great atmosphere, and friendly staff. The sandwich was one of the best I've had as of late and the soup was really good too! read more

This is one the best eateries in the area! Zoup! food (especially the soup) is delicious and the staff is incredibly kind. All the meals I have enjoyed at this location have been very good....from sandwiches to soups. The staff is very welcoming and there is always a gentleman walking around checking on your meal and if you need anything else. Customer service is a top priority at this Zoup! I look forward to many more great bowls of soup and yummy sandwiches at Zoup! in Newark. read more

Love love love this place! Always delicious soups, fast service and the manager is so nice and inviting! The only place I go for soup

I was visiting Delaware staying at the Comfort Inn, and was searching for somewhere to eat close. During my search I came across Zoup being a soup person I give it a try and was meet by Eric who took my order, how pleasant and humble he was, I was offered the different soups to try which made my selection very hard being that every soup was delicious and savory my selection was the chicken pot pie soup with a warm toasty sandwich. Being from NJ we don't have Zoup there but Eric informed me one will be coming soon I look forward to enjoying the food again. Thanks Eric for your hospitality. read more

The immediate impression is a typical sandwich shop. I've only been to this location once, but after my time there I will not be returning. The first thing I saw were the various styles of soups which were pretty good. I ordered the maple and bacon sandwich and the spicy bison chili. I wasn't overly impressed with either seeing as it cost about $25 for my wife and I to have a side of soup and a half sandwich. The cashier had just finished eating something and while she was ringing us up she had her thumb digging out crumbs from back in her mouth and simultaneously tried to keep a conversation with her thumb in her mouth. And then she proceeded to suck whatever was left on her thumb. When we sat down, it was difficult to find a clean table. I don't enjoy writing bad reviews and I typically don't. I really hope this is just a singular instance. read more

they have absolutely perfected the art of soup. brilliantly delicious. not only that but the employees were pleasant and eager to serve. 10/10 "hot soup!" read more

Zoup! Eatery - Salad Near Me - Newark, Delaware

Big fan of the chain. Went to this new location for lunch, but walked out and went next door to Zoe's Kitchen instead. 4 staff behind the counter were all inattentive. Couldn't get their attention to place an order. They were joking around and oblivious. Management better get their act together. read more

This was my first experience with Zoup. Right next door to a Moe's. Ironically, I expect that both Moe's and Zoup are owned by the same company based on the "Welcome to Zoup!" vs. The welcome to Moe's. I was asked if this was my first time, it was I responded. They told me about the different soups, salads and sandwiches they had and that there were samples available to try. I read the entire menu and decided on the bread bowl with the "spicy" black bean chili, (it wasn't and I didn't even need a glass of water). It was good black bean soup and probably would quite have called it chili as it was on the thin side. Portion size basically you get their smallest size soup portion inside a hollowed out (definitely a sour dough boule') which is probably not the best for certain soup pairings. I got a twang with each bite of bread and chili. It was more than I could eat and requested a lid and was given something that looked more like a salad plate lid. I will say that a nice touch was that the bread bowl lid had been nicely toasted so I could enjoy it with the offered butter or margarine. All in all, I would go back to this fast food restaurant. I think a 3 is very fair and reasonable. Customer service alone would be about a 4. Food quality ok. They claim all natural ingredients are only used but all ingredients "can be modified in name to be natural" it's not organic. I am a former Wendy's ASM and love their food because it is really fresh for fast food, and I was a summer camp food director, way better than the reheated stuff at restaurant chains. I would say possibly a healthier alternative to McD. I like the overall experience better than by Panera. read more