Honestly this not first time coming to this location, first time l came staff was very happy to help us. This time can say the same. I came to this location because it's one of the few places that still serve thrifty's ice cream iykyk. I placed my order which was 2 orders 2 scoops ice cream and taki esquite. She repeated my order and told us go have a seat and will get your order. We said ok my son went to sit down and l stood by the ice cream because l never told her what kind of ice cream l wanted. she just took the order and charged me. When l looked back to see where she went she told the guys in the back to come help me. They don't know what the issue was or she just didn't want to help us anymore. Honestly are conversations was minimal. The guy that came out was very nice asked what kind ice cream l wanted and we left. Unfortunately customer service is everything and if they make you feel unwelcome it doesn't make you want to go back. Most like we won't be going back to this location. read more

Zury’s Raspados - Thrifty ice cream, l got black cherry and rainbow sherbet and rocky road with pistachio ice cream - Desserts Near Me - Fontana, California

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I used to be a regular customer at Zurys Raspados, but after my last experience I won't be returning. I ordered an esquite with Hot Cheetos and drove about 20 minutes home before realizing they forgot to add the mayo. I drove all the way back to have the order fixed. Instead of remaking the esquite, they piled an excessive amount of mayo on top, which completely threw off the taste and texture. I politely asked if they could make a new one since the original order was made incorrectly, but they refused. They also refused to provide a refund. Mistakes happen but what disappointed me was the lack of customer service and unwillingness to make things right for a regular customer. Unfortunately, this experience left a bad impression and I can no longer recommend this place. There's plenty of similar businesses around that serve better. read more

My husband and I had an excellent experience at Zury's! We were greeted when we walked in and were helped right away by the friendly staff at the counter. We ordered the strawberry Raspado and the Frappuccino. My husband took a sip of his frappe and immediately fell in love! My strawberry raspado was also super delicious. The place was nicely decorated and super clean. Nothing but positive things to say. Hope to be back for another refreshing beverage soon! read more

Zury’s Raspados - Outside of building - Desserts Near Me - Fontana, California

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This place has potential to be great, but the customer service experience could use improvement. The younger staff members appeared disengaged, which negatively impacted the overall atmosphere. Unfortunately, my order was also incorrect. Having worked in food service myself, I understand mistakes happen. Still, we were respectful and patient throughout our visit. Positive interactions are an important part of the overall experience and reputation of any business. read more

So good! Had the raspado de nuez with lechera, so good. Well definitely be back. Decor is really cute and super clean sitting area, clerk was really nice. read more

Zury’s Raspados - Desserts Near Me - Fontana, California

I was craving a raspado so I went! It was great, the place was clean very nice. There's so much to choose from it's a place you come back to try alll their different flavors. Not going to lie the raspado I got was kinda pricey but it was good on this sunny day. read more

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Very good raspados! We tried the nuez, vanilla, and vanilla with guayaba and they were all delicious without being too sweet. We also saw someone come in for fresas con crema that looked very good! The gentlemen inside was very nice. We did not realize we had dropped our straw topper on the way out and he ran out to give it to us before we left read more

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This place deserves 0 stars. I was too scared to say something because I don't like awkward situations. I ordered ice cream and the employee dropped my scoop on the counter and STILL GAVE IT TO ME AND HAD ME PAY FOR IT. Unsanitary! The ice cream looked expired and as if it had been sitting in the tubs for A LONGGGG time. This place needs to be inspected. Please just go to the Baskin Robbins up the street and save yourself the upset stomach. read more

Came in today. Purchased a Zuri Lemonade, one scoop of ice cream and my son chose a candy from their shelf. Came home to share the candy with my son, only to find out it had expired September 2022. I'm calling the store and both numbers online have voicemail that is not set up. They did not provide me a receipt, and didn't think I would need one. read more

Zury’s Raspados - Selling expired candy - Desserts Near Me - Fontana, California

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I came here with my family to try it out, the place was spotless very clean & service was quick. We ordered 2 items, an esquite and a liquidado the total came out to $18. The esquite was mostly mayo and for some reason it was very salty.. I do not recommend this spot, honestly save your money and go to La michoacana across the street it's way better and cheaper read more

Worst way to run a business. They are usually super rude and unprofessional but yesterday I went wanting an orange smoothie I had tried a few years back and when I called to place my order there was no answer multiple times and no business phone, a voicemail to a cell phone always goes on. I then decided to go in person and the lady tells me that the guys that has the phone is not there and also hasn't brought any ice. She said she couldn't make me the smoothie because they had no ice. Again I went today as still wanted the smoothie and they were closed during business hours, no sign or anything. Last time they make me waste my time. Smh! read more

Zury’s Raspados - Closed during business hours. - Desserts Near Me - Fontana, California

This place is really good for all snacks. The raspados are the best in the area. I've been coming for years and the service is amazing. read more

Zury’s Raspados - Strawberry and coconut and obispo de nues - Desserts Near Me - Fontana, California

It's not worth it!!!! They charge 6 dollars for a simple raspado and they add more ice than actually juice.. it's crazy how nobody has complain about this it's actually my 2nd time going and it happened twice read more

Me and my family love coming to zurys! We rate this 5 stars They always have very clean and the owner is always so nice to us. The food is always top tier and taste great. We've never had any complaints about Zurys. The pricing is reasonable and not at all overpriced. If you're looking to try some bomb snacks I would definitely come here. read more

Tried this place for the first time today, we accidentally ordered the wrong thing that we wanted and the worker switched it out for us no question, super nice of him. Would come here again was bomb read more

If I could leave 0 starts I would. This place is extremely over priced. And sells rancid candy. This place is not worth it what's so ever. I had seen them from IG and drove over an hour because of how awesome it looked. All I have to say is absolute catfish. I definitely do not recommend. read more

Still horrible service 3 years later!!! Save your money and go to a michoacana where it actually looks clean and everything tastes good

this place has the best fruit and drinks everything is fresh and delicious every time i def recommend it over other places if you want something authentic and fresh. better than michocana for sure. read more

I'm not sure why they have such a low score. I was greeted by Jesus and he was very friendly! Their fruit is always fresh and yummy! I usually go to the Ontario store because of work and was HAPPY to see they opened a Fontana store (closer to home) Will definitely be back! read more

Amazing service and great place for a cold treat. Definitely will be coming here for the rest of the summer!

Great customer service pretty sure they have no owners will be back again. Love their raspados !

Worst customer service, they are so rude not even a welcome or thank you. The cashier looked so bothered when I ask about a certain item. If I could give them a zero star I would. This place needs employees that actually appreciate your service.. RUDE,RUDE,EMPLOYEES read more

Zury’s Raspados - Will not be returning - Desserts Near Me - Fontana, California

Every time that we go to zurys it's always closed even though the hours online say it's open. We end up going to other places.

They are NEVER open!! I've come 4 times this week and every damn time you are closed. Update your hours if you aren't open.

Super rude customer service! My mother in law was constantly asked if she was ready while examining the menu. When she ordered a banana split they gave her flavors she never asked for and the rude employee responded back with "that's what everyone usually orders". What no ma'am. Not the first bad experience either One time mysister in law and myself visited after work and right away no welcome or smile. We felt unwanted and we were por unattended. While she ordered this rude ass lady was on her phone the entire time. After my sister in law ordered I started to order and this lady was still on her phone, after I finished my order she looked up and she said "sorry what was that" I was frustrated and irritated at that point. I just repeated my order once again to her looking at her phone the whole time. If I can give this place. - I would. read more

It is ok we ordered a torta de carne asada and a asada burrito with 2 drinks came out to $17 not bad price..but some of the food on the menu they did not have like the papusas... Also they ONLY had chicken,asada, al pastor...sad....the cashier does not smile and she stands behind the cash register staring at us eat since we are the only customers on a Monday at 1:15pm...oddly enough I did see 2 small children come out of the kitchen and go behind the counter and returned to the kitchen .hmmm.......dont think we will be returning read more

Love this place!!! Very clean, lots of delicious options on the menu...... tacos dorados de papa were awesome...! read more

Zury’s Raspados - Life of the party!!! Music area - Desserts Near Me - Fontana, California

They say they are open till 7 I got here at 6:30 and they are already locked up this is the second time I've came to this place to have them close before the time they state on the sign on the door... read more

Before, it was very plain but now they got a new Business owner and the store is so beautiful love the decor and the munchies! read more

Zury’s Raspados - The decor and the frapp recommend also the elites - Desserts Near Me - Fontana, California

Great service and delicious this place is definitely worth the money.. we should help our small business owners.. stop by and try it out.

Awful customer service. It was apparent from the beginning she didn't want to be there. If you hate your job find a better one.

I have been going to Zury's since they first opened their shop on Sierra. Their Raspados are normally very tasty however the last time I went I ordered the Rusa which tasted like straight lemon juice and nothing else. When I came back in to fix my drink (because I know how it should taste) the man preparing the drink was rude and degrading. He was very agitated remaking the drink and insisted that it was supposed to taste like that. I have had the Rusa many times before, and I know how it should taste. Their drinks may be tasty, but their customer service is terrible. read more

The options they have to offer are delicious BUT customer service is terrible! The young man behind the counter seems to be in a bad mood all the time! I think if they worked on their attitudes they'd attract more customers. read more

Best raspados and elotes in town always with unique and different things in there menu definitely one of my favorite places for snacks.

The customer service was great and quick. The place it's self looked clean. I well be coming back soon.

Worst place ever mango syrup doesn't even taste like mango more like water Agua fresca de mango taste like water as well no flavor at all took everything back. Tasted so bad lady tried to say that that was the plant of Zury's when this location barely open the Sierra ave location was the main one and that one actually tasted decent the last time I went. So beware do not go there. Customer service sucks as well. Took everything back and left it l there waste of money. read more

Zury’s Raspados - Desserts Near Me - Fontana, California

Let's start with the place over all it's not to bad it's decent right now thanks to COVID people have to wait outside for there order that's fine. We have to do our part and help local businesses. That being said I will no longer be coming back here again for two reasons one was the food it wasn't worth what we paid for both it wasn't tasty at all. On top of that our Raspados and ice cream were melting. Which leads me my second reasoning after waiting 20 minutes for our order my mom went in there to ask when our order was going to be out. Okay. 5 minutes later we get our food said thanks and the lady starts yelling at us about how's the customer fault that there was a long wait time and how we need to mindful and not order so much. We walked away without responding to her. We just decided to not ever go back read more

I took my son to the dentist and on this hot day we decided to come in! It's nice and cool, beautiful establishment. I got a Chile mango drink and my son got a strawberry Fresca looking shake! Complete with probably one of the best carne asada burritos I've ever had! From the salsa to the tortilla, y'all did that! read more

Zury’s Raspados - Chile Mango - Desserts Near Me - Fontana, California

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Love there Tostilocos they are super delicious they always make them fresh and fast I love this place would definitely recommend this to a friend read more

This was just sad on Instagram they make it look like a good bomb establishment but it isn't. My boyfriend and I ordered a vanilla raspado, small chamoyada, taki elote and hot Cheeto elote paid 17$ and the cashier ended up only giving us one elote and when we asked if it was the hot Cheetos he said yes which turned out to be takis /: then we asked about the other elote we ordered then got charged up another 5$ for it and he ended up saying he didn't charge us for the other one. Even the chamoyada was suppose to be a small and it was large. Disappointed never again... read more