Had some water damage from an upstairs bathroom down to my garage and called Service Master…read more Chris Garcia was my project manager and super satisfied with the water mitigation process. He was generous enough to start setting up fans before confirming to work with them and was very informative and communicative throughout the whole water mitigation process. Always showed up on time and was responsive to any questions I had. Him and his crew were awesome during the demo portion. Put floor and wall protection down and cleaned up after the job was done. Highly recommend Chris and his team to help you out. Very professional and glad It was a good and smooth process coming from horrible situation with water damage. Chris completed his job but the overall job isn't fully complete. Still have to work with them for the rebuild and hope the process continues to be smooth and effortless.

I've had the opportunity to work with Service master Elite from both a professional and personal…read moreperspective, and I can honestly say they've earned my respect. Professionally, I worked alongside them as a claims adjuster. Out of the many restoration companies I've worked with over the years, ServiceMaster Elite (and I emphasize Elite, because every franchise operates differently) has consistently been one of the fairest and most professional. Their estimates are reasonable, well documented, and if something is missed, they're quick to review it and make the necessary corrections. They don't play games with inflated invoices or try to slip in questionable charges. Instead, they provide thorough photo documentation, clearly explain any supplemental costs, and focus on working collaboratively to reach the right outcome. That level of transparency and professionalism made them one of the easiest restoration companies to work with. On a personal level, what truly sets this office apart is the people. They genuinely care about their customers and treat them like people, not claim numbers. Time and again, I've seen them go out of their way to make difficult situations a little less stressful. They also operate like a family. I'm sure there's the occasional sibling rivalry, what family doesn't have one? It's obvious they support one another and take pride in doing right by the people they serve. If you're looking for a restoration company that's honest, responsive, professional, and genuinely cares about both the quality of its work and the people it helps, I wouldn't hesitate to recommend ServiceMaster Elite.

Select Environmental recently removed some popcorn ceilings with asbestos from my house. I had…read morepreviously received a few other quotes. When I spoke to Harold, he explained everything to me and was very candid, which is great. He also recommended that I check the licensing of the other companies I had quotes from. It turns out none of them were actually licensed to remove asbestos popcorn ceilings. Anyways, Select Environmental did a great job and I know they did it correctly per all rules and regulations. I'm happy! I recommend them.

The experience from start to finish was a living nightmare…read more I was not made fully aware of what needed to happen in the way of prep (I went with this company because unlike the others they were able to accomodate not having to move all the furniture out). I felt rushed into a date that was 2 days away (otherwise I would have to wait until Feb, which at the time was 5 months later). I was told it would take two days at most (wed/thurs). On Thursday afternoon they called and said I couldnt get back in my house until Monday. I told them I needed clothes, etc, and was told if you want to sign something saying the asbestos may not be gone because we can't do the clearance test until Friday afternoon and results won't be in until Monsay then fine. I felt pigeoned into a very difficult decision, but they promised they'd always had negative test results. When I came home Thursday the workers had ripped off the ceiling fans and left them in piles on the deck, literally ripped my curtain tie backs out of the walls and left them lying around. The screens were out if the windows all jalopy as if they kicked them out. And the worst part, they used my brand new outdoor kitchen sink which had not been used yet to clean all the equipment, and it was scratched to hell. I sat there crying. That wasn't the worst. I went into the house and my 8-year old sons bed had popcorn ceiling all over it. They ripped the tape off so hard that it ripped the drywall off the side walls. I had $1800 in drywall repairs on the side walls (nearly every wall in every room) and staples were left everywhere- not one or two- more like 50. A few weeks ago the handyman was finally able to come reinstall the ceiling fans, low and behold, parts were missing. The cost to replace the parts was near as much as the fans, so I had to buy new fans. When I asked the company if they could see if the workers knew where they put the parts I was met with a balogney email about being out of the window for warranty and financial requests. The only reason I'm giving this company 2 stars is because the owner did work with me to recoup some of the cost. But I absolutely would not recommend them- not to a friend or an enemy. They were horrid.

This was the worst thing that ever happened to a house that I lived in. It happened in March it was…read morecompleted in August. There's extensive mold damage on water damage due to a pipe that broke in the kitchen. My insurance adjuster recommended custom restoration. Have never dealt with any companies like this in the past but my neighbor use them and was very happy with their results. There was extensive way due to supply chain issues. Just had to pay my deductible that's it. Very happy with the work that was done their true professionals. They did not try to upsell me anything or make things more expensive which I appreciate. Highly recommend this company to anybody who has water damage or need the kitchen replaced. Hopefully when I need them again I give them a five star rating

My house flooded a few months ago and I called Kustom US. At first they were great. They showed up…read morequickly, got the demo done and had fans drying my house. But when I hired them to do the remodel, the job went south very quickly. I am very unhappy with the work this company did. On day 1, they broke a pot that had a plant in it and didn't tell me. They hid the plant in a random bucket and I had to be the one to get them to replace the broken pot, which didn't happen until the last day of this 2 month ordeal. They used the toilet at my house, which was in my bedroom, and didn't flush. When I was home, a worker said some very inappropriate things to me like "cock and fuck" and "this insurance work is such easy money." Which made a job I already felt uneasy about, more unsettling. They left dings in the walls and spaces between the baseboards and flooring. The baseboards are not the same shiny white they used to be, they're dull and look dirty which makes me think they were only primed. There was sticky dirt left on almost every other panel of the new flooring that I have to use goo-gone to get off. They re-installed my toilet, stove and dishwasher side-ways and the sink in my guest room only dispenses hot water now. They used my couch that I had placed outside as their own personal work station. I came home to stacks of wood and tools on the couch. Some of this was fixed and taken care of but I had to ask over and over again. I am not a confrontational person but there were times where I had to fight with my project director for the sake of getting my house back to what is was. Overall I would not recommend this company and wish I would have used someone else.

We are building a new home and contacted Action Door Services to discuss and design our two garage…read moredoors. Cynthia, in the front office, had so much patience as we were shown a plethora of designs. We settled on what we wanted and then the process began. Once we were to the point of the installation of the doors, we were able to choose the date that worked best for us. The workers who came to install the doors were courteous, well-mannered young men. They completed the job, helped to set-up the remotes for each door, and cleaned up as if no one had ever been there. In the world of construction, that is a miracle in and of itself. If you are considering using Action Door Services in Rancho Cordova, we give them a five hammer (five star) rating, they are fabulous!

Great job on my garage door even programmed my remote for me at a very fair price. You won't find…read moreanyone better.

It's hard to fully summarize the outstanding work that Daniel and his team did at our home. We had…read moremold that grew throughout an entire wall that impacted two rooms, from a slow leak. It was such an involved project with many stages and steps. Every single phase was handled with such care, precision, cleanliness, accuracy, thoughtfulness and excellence. I cannot say enough about how extraordinary Daniel and his team members are. A lot of companies talk about how they really care, and how they'll take good care of you and the project-- but it is usually far from the truth. Daniel was just incredible, the real deal. If you're lucky enough, hire him while you can. Elizabeth

A1 Pro Property Restoration is awesome! My tankless water heater leaked through my attic and caused…read morequite a bit of damage to my ceiling and surrounding wall. Once I replaced the tankless water heater, I had to deal with the residual damage from the water. The insurance folks sent out a demo team to take all the damaged wall/ ceiling and mold out. The insurance gave my Contact info to a Renovation company they use and said that they would call me. After a couple of days, I did not hear anything so I researched and found these guys on Yelp. They came out the same day provided a quote and I feel that their prices were reasonable. The insurance had already paid me out for what they guesstimated the cost of repairing everything ( i didn't tell them how much I was paid out) and it was comparable to what they quoted me. Although they said if their quote was more, they had no problem going back to the insurance folks to deal with them in regards to more money to do the project. Thankfully, we didn't need to do that. However, I thought that was important to mention because I didn't realize that a lot of people do not want to deal with insurance companies. I was turned away a couple of times when I was trying to find somebody to Replace the water heater and I needed them To provide information to the insurance company. These guys came in and we're so quick and efficient. I had a partial ceiling missing in my living room and in my garage. The wall that separated my living room and garage were missing. They Did the sheet rock,installation, crown molding, painted, Mounted all my cabinets and hooked back up my washer and dryer and sink in a few days! I'm definitely recommending them to friends and family.

Very detailed job. Showed up on time and was able to accommodate rush samples. Highly recommend for…read moreanyone

Heidi is always on time and very punctual, and I really appreciate the time she takes to explain…read morethe work being performed. Her reports are extremely detailed, and she is always available to answer any questions. Her pricing is also very reasonable. I would highly recommend her to anyone.

I reached out to Fruitville station to inquire about the name of the security company after an…read moreexperience my son had on Sunday night. Unfortunately, I can't my son didn't recall the security officer's name, but I think it started with a K. My son and three of his friends found themselves in a tough situation when they got into an accident, and one of their headlights was out. The officer arrived and, noticing their distress, took the time to assist them in fixing it so they could safely drive home. As a mother, it's terrifying to imagine your child stranded and vulnerable, especially in an unfamiliar and less-than-ideal area. I want to express my heartfelt gratitude to that officer for stepping in to help my son and his friends get home safely. Your kindness in not just passing by but stopping to engage and assist them means so much. I truly hope to encounter you again someday so I can personally thank you for your compassionate actions.

Excellent company. Interview was actually fun. And everyone is very professional. Lt.was very sharp…read moreand professional. 5stars from me.