1. 360 Auto Clinic

    1. 360 Auto Clinic

    0

    Valencia, CA

    360 Auto Clinic

    4.5 (299 reviews)
    Closed 8:00 am - 5:00 pm

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    Services - 360 Auto Clinic

    Auto brake repair

    Auto engine repair

    360 Auto Clinic Photos

    Recommended Reviews - 360 Auto Clinic

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    Proof that valve cover was replaced due to poor work

    You lost my business. After $5k in business, time and time again giving chances, I can no longer support your business nor respect it. Three of the jobs had to be redone by your own mechanics due to not doing it right the first time. Now, I have to replace my valve cover that I had done at your shop 2 years ago (40k miles after). I had to spend $1500 at another shop to fix your poor job plus cheap after market part. [[HIGHLIGHT]]I trusted the owner and his workers, but I think I was being taken advantage of.[[ENDHIGHLIGHT]] Pictures are proof of the 3 jobs that needed to be redone under "warranty". Valve cover, thermostat, and ac line clog. [[HIGHLIGHT]]I emailed the company to give them a chance to make this right (in regards to valve cover again) and they chose not to respond.[[ENDHIGHLIGHT]] Other reviews report the same, about jobs not really being completed or done correctly.

    Andrea M.

    I cant even give this place 2 stars! Everything about my experience here has been disgusting. I walked in for a quote and was told they were too busy I had to make an appointment & they would assist me for $125. Appointment made for 9:30 only to receive a text the night before it has been moved to 10:30. The car gets dropped off on time & another obligation arises yet NO word or update the WHOLE DAY! I call for an update at 1:30pm & NO one returns my call. I call back at 3:30 to ask about my car & was told they close at 5. PISSED OFF & HAULIN butt from DTLA, I manage to get there at 4:50 only to find my estimate is now ALMOST $200! They acquiesced on the price & honored the $125. I pointed out some damage on my bumper & asked it be added to the estimate & the gentleman said ok, I would get an email w/the estimate. 2 days later I get an unreadable attachment. FINALLY I am able to open it & half of the issues/damage that was pointed out to me by another mechanic (2nd quote) wasn't even on the estimate! Like did you look at the same car?!?! I called back furious & Serj requested I call a bodyshop for that damage but NO one answered or bothered to call me back! I send an email disclosing my concerns & NO ONE RESPONDS! CLEARLY my business is NOT appreciated! I was told I can apply the $125 to any service in the future but after this I would NEVER go back there or trust them with my car! I WANT A REFUND! I will be taking my business to Magic Auto Center down the street, their estimate was $50!!!

    Air intake broken

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    Review Insights

    3 years ago

    Business owner information

    Photo of Serjik G.

    Serjik G.

    Helpful 1
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    Photo of Graham S.
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    5 years ago

    Business owner information

    Photo of Serjik G.

    Serjik G.

    Helpful 2
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    3 years ago

    Business owner information

    Photo of Serjik G.

    Serjik G.

    Helpful 4
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    Photo of Luke P.
    1004
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    4 years ago

    Business owner information

    Photo of Serjik G.

    Serjik G.

    Helpful 0
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    5 years ago

    Helpful 1
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    4 years ago

    Business owner information

    Photo of Serjik G.

    Serjik G.

    Helpful 0
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    5 years ago

    Business owner information

    Photo of Serjik G.

    Serjik G.

    Helpful 2
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    Photo of Marco C.
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    4 years ago

    Helpful 1
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    5 years ago

    Business owner information

    Photo of Serjik G.

    Serjik G.

    Hi Bobby! Thanks for the positive feedback. We appreciate you!!

    Helpful 1
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    7 years ago

    Helpful 2
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    Photo of Smeath T.
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    7 years ago

    Helpful 0
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    5 years ago

    Business owner information

    Photo of Serjik G.

    Serjik G.

    Helpful 1
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    4 years ago

    Business owner information

    Photo of Serjik G.

    Serjik G.

    Hi Sylvia. Thanks for the positive feedback! We appreciate you!

    Helpful 0
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    Photo of Don L.
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    7 years ago

    Helpful 1
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    3 years ago

    Business owner information

    Photo of Serjik G.

    Serjik G.

    Helpful 0
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    Photo of Steve W.
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    5 years ago

    Business owner information

    Photo of Serjik G.

    Serjik G.

    Helpful 1
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    5 years ago

    Business owner information

    Photo of Serjik G.

    Serjik G.

    Helpful 1
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    Photo of B W.
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    4 years ago

    Business owner information

    Photo of Serjik G.

    Serjik G.

    Helpful 0
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    Photo of Denice A.
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    7 years ago

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    Photo of Jack J.
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    3 years ago

    Business owner information

    Photo of Serjik G.

    Serjik G.

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    4 years ago

    My son's car needed brakes and 360 gave me a fair price got the work done on time. I appreciated the service

    Business owner information

    Photo of Serjik G.

    Serjik G.

    Helpful 0
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    Photo of Tim D.
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    3 years ago

    Business owner information

    Photo of Serjik G.

    Serjik G.

    Helpful 0
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    4 years ago

    Business owner information

    Photo of Serjik G.

    Serjik G.

    Hi Yolanda, thank you for the positive feedback!! We appreciate you!

    Helpful 0
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    3 years ago

    Business owner information

    Photo of Serjik G.

    Serjik G.

    Helpful 0
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    Photo of Angela M.
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    5 years ago

    Business owner information

    Photo of Serjik G.

    Serjik G.

    Helpful 1
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    3 years ago

    The team was very professional and helpful! I appreciate everyone at 360 Auto Clinic!!

    Business owner information

    Photo of Serjik G.

    Serjik G.

    Helpful 0
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    Photo of Joy Y.
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    5 years ago

    Business owner information

    Photo of Serjik G.

    Serjik G.

    Helpful 1
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    3 years ago

    Business owner information

    Photo of Serjik G.

    Serjik G.

    Helpful 0
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    3 years ago

    Business owner information

    Photo of Serjik G.

    Serjik G.

    Helpful 0
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    Photo of Jose P.
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    5 years ago

    Business owner information

    Photo of Serjik G.

    Serjik G.

    Thank you Jose, happy to help!

    Helpful 1
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    3 years ago

    Business owner information

    Photo of Serjik G.

    Serjik G.

    Helpful 0
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    Photo of John L.
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    5 years ago

    Helpful 1
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    5 years ago

    Business owner information

    Photo of Serjik G.

    Serjik G.

    Helpful 1
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    Photo of Cheri M.
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    5 years ago

    The people are friendly and they quickly diagnosed my car's problem and fixed it. Price was fair.

    Business owner information

    Photo of Serjik G.

    Serjik G.

    Thank you Cheri !

    Helpful 1
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    5 years ago

    Business owner information

    Photo of Serjik G.

    Serjik G.

    Helpful 1
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    Photo of D C.
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    3 years ago

    Business owner information

    Photo of Serjik G.

    Serjik G.

    Helpful 1
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    6 years ago

    Helpful 0
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    6 years ago

    Business owner information

    Photo of Serjik G.

    Serjik G.

    Helpful 1
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    4 years ago

    Business owner information

    Photo of Serjik G.

    Serjik G.

    Helpful 5
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    Photo of Marisol U.
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    6 years ago

    Business owner information

    Photo of Serjik G.

    Serjik G.

    Helpful 1
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    Page 3 of 8

    360 Auto Clinic Reviews in Other Languages

    Ask the Community - 360 Auto Clinic

    Do you know how to work on hybrids?

    Hi Rudy, We work on Hybrids. Feel free to call or book an appointment o our website.… 

    Check engine light Free Quote?

    There is a fee for check engine light inspections. We do not only scan the computer, we also complete an inspection and any diagnostic testing required to identify the problem.

    Do I need an appointment?

    Appointments are recommended, but walk-ins are welcome as long as you're OK with dropping off your vehicle.

    Don’t See Your Question? Ask Away!

    Review Highlights - 360 Auto Clinic

    Serj never makes me feel I am paying for a service I do not need, and his prices are the most competitive around.

    Mentioned in 59 reviews

    Read more highlights

    SCV Auto Repair - Safe and environmentally friendly above ground lifts!

    SCV Auto Repair

    (103 reviews)

    Great service and trustworthy. Owner is very straightforward and doesn't try to upsell. Would…read morerecommend to friends and family.

    Last week I went in to have my brakes checked because I'd been hearing a faint high-pitched noise…read morewhen braking, especially at low speeds when braking or releasing the brakes. I explained this issue over the phone, and again when I arrived. The shop said my front brakes and rotors were worn, so I had both replaced. I assumed this was the reason for the noise. The staff were friendly, helpful, and the price seemed fair. However, after the replacement, the same noise was still there - which was the main reason I came in to begin with. My front brakes would need replacing eventually, but I went in mainly to diagnose the noise. They offered to check the front brakes again for free. They put my car on the lift to listen for brake noise. While I could clearly hear the high-pitched noise each time when braking, the owner said he was unable to hear it. This confused me, because my wife and child can hear the noise every time we leave the driveway. When they backed my car out, we all could hear the high-pitched noise from the rear brakes (not the front brakes). It felt like my main concern wasn't fully addressed during my first visit. I felt like I was first sold a repair (new brakes) before having my actual concerns addressed (noise). Now I'm doubting whether I also needed to replace my water pump that day - which they said was leaking when I first visited to get the brake noise checked. I paid to replace that too, but was it actually necessary, or an upsell? They said they'd take off the rear wheels for $80 to check for debris and clean them, but at this point I'm not confident they would be able to diagnose my issue anymore. I don't want to spend any more money at this shop to check something that should have been checked when I asked on my first visit. To reiterate, all of the staff were friendly and I was treated respectfully and honestly - just to be clear for anyone reading to the end. But I will be looking elsewhere for a shop that listens to customers' concerns before charging for work. UPDATE: After reading the owner's response, I feel shocked. Again, I originally came in only to diagnose a noise - not specifically to replace brakes or rotors (or a water pump). I was happy to pay for new ones in order to solve my issue - the noise. I clearly communicated I was trying to solve the noise both times. I don't appreciate being told it's my fault for not pointing out exactly which wheels the noise was coming from. I'm downgrading this from a 3-star to a 1-star review due to this response. UPDATE 2: No, I was not shown any of my old or new parts before or after replacement - I sat in the waiting room while the work was being done; during the second visit, I was only shown my own car on the lift while trying to diagnose the sound, without any parts removed. But I'm not sure what that has to do with my review. My original noise concern was not resolved, and they didn't seem able to diagnose my issue. The owner's replies to my review sound very unprofessional and accusatory (do you reply like this to every review that's not 5 stars?) and I won't be replying here anymore.

    360 Auto Clinic - autorepair - Updated July 2026

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