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    4US Moving

    4.3 (202 reviews)
    Closed 8:00 am - 8:00 pm

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    Response time

    10 minutes

    Response rate

    100%

    Services - 4US Moving

    In-state moving

    Packing supply sales

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    Dining table surface cracked and stripped from dragging during move
    Hart R.

    Update: After this review was posted, the company offered us an additional $100 if we would confirm the matter was 'resolved.' We declined. We would rather leave it up as an honest assessment and warning to others in the vulnerable position of moving. Original post: Absolutely do not hire this company. We hired them for a full pack-and-move for a move that was only about 0.3 miles away, and it still took nearly 11 hours. They also showed up two hours late. The entire day was chaotic, disorganized, and incredibly stressful. From the beginning, the crew seemed overwhelmed and inexperienced. They kept banging our furniture into things. Midway through the move, the crew lead left due to an emergency, communication fell apart completely, and the rest of the team seemed to have no idea how to manage the job. Anyone who has been through a move knows how hard it is to pull the plug once a moving company is already on-site: you've paid a deposit, your lease or move-out deadline is looming, and your entire day depends on them. In retrospect, I wish I had sent them home. The first major red flag was when they refused to move our piano unless we paid more money, even though we had already disclosed the piano to the company in advance. Last-minute upcharges continued from there. Although we paid (significant) additional money for packing services, the crew complained the entire time about having to pack. They failed to label boxes even after being explicitly told to do so, packed liquids upside down and without caps, ruined items by letting those liquids leak all over other belongings, and packed plants upside down in boxes (???). At the new house, they left furniture disassembled and scattered throughout the house. (They created an unsafe situation in our children's room with unsecured bookcases and a bed left in pieces. We ended up having to sleep on the floor until we could pay someone else to reassemble the bed and make the room safe.) They also broke multiple pieces of furniture, including our dining table, our new sofa, and three bookcases, along with smaller household items. They left items behind at our original house and left a huge amount of packing debris and trash for us to deal with afterward, even though it was their own material. It cost us about $150 to have that hauled away. The most upsetting part was at the end of the move. They would not unload our belongings from the truck until we signed paperwork late at night, before we had any chance to inspect the condition of our furniture, saying that everything was fine. By that point it was around 9 PM, my kids were screaming, and after an exhausting day I felt like I had no choice but to sign whatever they put in front of me just to get our belongings off the truck. After that, their services were even worse. As they moved our stuff in, they banged into doorways, walls, etc., and continued complaining about the house, the furniture, and the scope of the work (even though this was a move of a 1,700-square-foot house only six blocks away! For comparison, we previously moved out of a 3,000-square-foot house, over 15 miles, with two stops, and that entire move took about 10 hours total). In the end, we paid over $3,000 for a move of six blocks -- way more than what they quoted us on the phone -- and were left with damaged furniture, missing parts, extra costs, and a huge amount of stress. The company eventually paid a small claim of $249, but only because their contract limits compensation to 60 cents per pound of damaged furniture. That's a lot of pounds of damaged furniture! And the reparations did not come close to covering the actual damage and disruption. Our losses added up to well over $5,000. Based on our experience, I would strongly recommend hiring someone else. This was by far the worst moving experience we have ever had.

    Window screen

    I contracted 3 movers, as the job needed to be completed in 4 hrs. They sent 2, so I had to hurt my back and help unload my stuff. They broke and damaged my screen and dryer vent cover. The movers arrived 45 minutes after the 8-10 am window, arriving at 10:45 am. They attempted to get me to sign a contract charging me for 3 movers. Do not use this company!

    Mattress left jammed in doorway

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    2 years ago

    Just moved and can say they provided good service. Fast and helped pack. Would hire again.

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    2 years ago

    Great customer service, fast, efficient, packed everything nicely, and very friendly. Highly recommend.

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    4 years ago

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    1 year ago

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    2 years ago

    They did a great job last minute for me! Responsive, on time and professional all around. Would use again anytime!

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    4 years ago

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    5 years ago

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    2 years ago

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    2 years ago

    Amazing quick and easy move with these guys! Very communicative and reliable. Came prepared with everything they needed. Highly recommend!

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    2 years ago

    Tommy and his crew were great! Worked super quickly! They also helped us get COI's and the necessary papers to make this move smooth!

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    Page 3 of 6

    Ask the Community - 4US Moving

    Review Highlights - 4US Moving

    The 4Us Moving team was professional, careful, and efficient.

    Mentioned in 6 reviews

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    Prodigy Moving & Storage - Prodigy Movers finish loading a Camarillo Mansion and off to unload in Los Angeles.

    Prodigy Moving & Storage

    (1.7k reviews)

    Downtown

    Foreman: Jesus and Jose…read more Extremely pleased with services. Moved locally from DTLA to Sawtelle area. No issues with furniture being damaged. Everything was wrapped in blankets/wraps appropriately. They also took apart my girlfriend's IKEA bedframe and put it back together for us in the new apartment. Everything went smoothly. They had extra boxes for us to purchase if needed.

    Do Not Reccomend, be warned…read more I hired this company because of its strong reviews and was willing to pay more for a professional, efficient move. Unfortunately, my experience was the opposite. I paid about $1,650 before tip, roughly $1,800 total, and ended up with damaged furniture, a damaged wall, a broken TV stand, and an excessively long move. Two of the three movers appeared to speak almost no English, and the third spoke limited English and had to translate for the others. The issue was that the crew could not reliably understand or follow instructions. Several times I made specific requests and was told "OK, OK," only for the crew to continue doing exactly what I had asked them not to do. At one point I had to repeat myself about five times and finally stop them and insist they change the loading order. It should not require an argument to get movers to follow a clear instruction. I own expensive Stickley furniture and other high-end pieces and explicitly told the crew that several items needed exceptional care. I repeatedly asked for more padding and blankets because certain pieces were not adequately protected. On at least two occasions I specifically asked for another blanket, and the mover simply repositioned the existing blankets and kept wrapping. When the furniture was unwrapped, I found scuffs on leather, scratches and chips in wood, marks on my TVs, a broken leg on my nearly new TV stand, and damage to several other pieces. The problem seemed less like laziness and more like lack of experience, organization, and leadership. The time reinforces that concern. My previous move involved significantly more belongings, more preparation by the movers, and a destination about 30 minutes farther away. It also used three movers and was completed in about 5.5 hours, including double drive time. Based on that, I expected this smaller move to take about four hours, five at the absolute most. Instead, it took about eight. Everything except furniture was already packed, I had removed many fragile and awkward items myself, and I had reserved a loading area and dedicated elevator. Even so, individual trips between the apartment and truck were taking roughly 20 minutes despite the distance being only about 32 steps each way. I expected roughly $800-$1,000 plus tip. Instead, I paid about $1,650 plus tip. In my estimation, I paid at least $650-$800 more because of the crew's inefficiency and lack of experience. The most unacceptable incident involved damage to my old apartment. Near the end of the load-out, I found a substantial fresh gouge/chip next to an electrical outlet. I immediately brought it to the movers' attention, and they denied causing it. I had plugged my vacuum into that exact outlet and vacuumed the area no more than ten minutes earlier. The damage was not there then, and it was there after the movers worked there. Damage can happen during a move. What bothered me was being told something that repeatedly that, was plainly not credible. I contacted the company immediately and sent photos. I had to follow up repeatedly before being told the claims department would contact me. The following business day came and went without contact, leaving me to address the damage with my landlord. There was also an issue with the drive between locations. Before leaving, the lead mover and I compared Google Maps and both showed about 29 minutes. The truck then took a different route and arrived about 11 minutes later. Because the company charges double drive time, that effectively became about 22 billable minutes @ 200 per hour. The workers were personable and they did work. My criticism is that the company sent a crew that appeared inadequately trained, inadequately supervised, inefficient, unable to communicate effectively, and unable or unwilling to follow clear instructions regarding expensive property. I chose this company because its reviews made me believe paying a premium would buy professionalism, efficiency, and care. That is not what I received. I would not use this company again and cannot recommend them

    Excalibur Moving & Storage - Call us now to find out our storage promotions.

    Excalibur Moving & Storage

    (1.1k reviews)

    Van Nuys

    Worked with Excalibur on our move from Highland Park to Koreatown, would absolutely use them again!…read moreThe quoting experience was super simple and they were very communicative along the way. The 3 person crew that showed up were super friendly and mindful of our stuff. They were suefficient and beat the quoted move time by a few hours saving us even more money making it a great value coming in under $1K.

    I write this with a very heavy heart because I had used this company twice prior to Covid and they…read morewere amazing, but as we know after Covid, so many businesses have gone down the drain most even had to file Bankruptcy and the reason being is the customer service is absolutely atrocious. I scheduled my move three weeks prior. I got no confirmation the day before the move and I got no phone call the day of the move when I finally decided to call them because they gave me the window of 8 AM to 10 AM and it was already 9:30 AM when I called. I Was informed that the moving truck had broken down and so they were having a mechanic work on it so they should be there within an hour that did not happen. The movers did not arrive until 1215 and the mover. Joel told me that he didn't know anything about a truck being broken. He just knew someone called off and they called him in to work last minute on his off day. He wasn't even supposed to be working then after only an hour of work Joel and his partner tell me that they have to take a lunch break. Needless to say I was shocked. I also explained to Joel that I needed him to move certain furniture that I was not keeping to a certain area on my street for trash pick up. He fought me on that and almost drove off without moving the furniture to the right spot because he was so ready to go have lunch even though I was kind enough to offer them drinks and snacks. I have never heard of a moving company scheduling a lunch break right in the middle of a move that they were two hours late too. It just doesn't make sense that never happened prior to Covid when I scheduled my moves with this company. Then I had to get on the phone with Jonathan and he was very nasty and kept telling me that I need to speak clearer and calm down or he will hang up on me. Speaking to him was the only way I could get the movers to shift the furniture on the street to the right location. I am also definitely missing some things even though they let me check the truck afterwards, but who knows what happened when they went to lunch with all my things in their truck. After all this trouble, Edgar was only able to give me $100 discount which I am thankful for but with the service I received that day. It should've been free 99. Very sad to see this company follow the trend post Covid of not given a damn about its loyal longtime clients! They cost me money that day also as I had to call off work due to their huge timing delays!!! They showed me no remorse for that either! So just an hour after posting this Edgar called me and heard me out and was kind and generous enough to refund me 300$ and give me 200$ off for my future move! Now that's how you handle loyal long time customer complaints BRAVO!!! God bless!!!

    Trek Movers - Their moving truck

    Trek Movers

    (473 reviews)

    Downtown

    Exceptional Service - Highly Recommend Robert & His Team!…read more I cannot say enough good things about my recent experience with Trek Movers. Moving is usually incredibly stressful, but Robert and his team made the entire process absolutely seamless. From the moment they arrived, they were professional, efficient, and incredibly careful with all of my belongings. Here is what stood out the most: - Punctual & Hardworking: They arrived right on time and didn't waste a single minute. - Expert Handling: Everything--from fragile boxes to heavy furniture--was wrapped securely and handled with the utmost care. Not a single item was damaged. - Fantastic Attitude: Robert and his crew were friendly, polite, and went above and beyond to make sure everything was placed exactly where I wanted it in my new home. If you are looking for a moving company that is reliable, honest, and does an excellent job from start to finish, ask for Robert's team. I will absolutely be using Trek Movers for any future moves!

    Greg & his team crushed it. When the van first pulled up, I was petrified that all of my things…read morewould not fit on it but it did. They moved my stuff in record time and took care of everything really well. However.... after the move, some shiesty things happened. They said that they couldn't take a credit card and would only accept Zelle, but charged me the credit card price which is $20 more per hour. The owner tried to say that there's some sort of fees, but there are no fees for Zelle. The difference was well over $200 so this is why they're getting three stars and almost got two. As a business owner, I can't really refer them just for this reason.

    Royal Moving & Storage

    Royal Moving & Storage

    (1.2k reviews)

    East Hollywood

    Jose and his team (Art and Michael) were great! They were very respectful, and took good care of…read morethe stuff. They were very organized. My property is on a steep hill. They never complained and kept pushing through. Jose was great at communicating too. And they ask questions instead of assuming, which I appreciate a lot. I just wish the scheduling person was as communicative as Jose. The scheduling experience was not great - the person on the phone kept mishearing me. I clearly told them my house has 2 bedrooms and a bonus room, but in reality they only planned for moving 1 bedroom, resulting in understaffing, which made me ended up paying more because of the long hours and overtime. The scheduling person didn't even get my name right...the scheduling experience was pretty bad. But the actual moving experience was good. I guess next time I will just have to be extra cautious with the scheduling office.

    Daniel and his team were fantastic. They showed up with great attitudes (and great music), worked…read moresteadily for hours, and somehow made moving day feel...almost enjoyable. They were friendly and respectful, so patient with our kids as they wandered a little too close to the action, and handled everything with care. They expertly disassembled and reassembled our beds and dining table, and somehow wrestled our ridiculously heavy marble dining table without complaint. Honestly, I barely broke a sweat all day because they were so efficient! They took what would have been a very stressful move and made it feel organized and manageable. I'd absolutely hire them again and highly recommend them to anyone planning a move!

    4US Moving - movers - Updated September 2026

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