We had a particularly vexing problem, the kind where it could be any of several things causing our issue with the washing machine. Even though in the end the things they tried did not work, they told us so up front. In then end, they took back trial parts and only charged us the low diagnostic fee. The owner is right when he says most places would charge a lot more for making several trips out. He aware we will likely come back if we have another appliance that his crew can try to fix. He's right. read more

Called Edward at 7am on weekday. He picked up the phone and listened to the issue I'm having with our 8 year old LG French door refrigerator with bottom freezer and was kind enough to share his expertise in the phone for a few minutes rather than charging for a visit. No one should work for free, though, so I'll be finding a way to pay him for his time! Talking with him was a breath of fresh air - during our conversation he was honest, helpful, and kind. I look forward to working with him again! read more

Gor was the best! He was on time, polite and knowledgeable. The first repair did not fix the problem and a part had to be ordered. There was no charge until dryer was working. Would highly recommend! read more

I want to give a shout-out to Edward. I had called him about a repair to my refrigerator , but he had to refer me to another repair shop for services he could not provide. I used the other repair shop, but after paying $$$, the repair did not work. I called Edward back, and he actually took it upon himself to call the other company to return my money, which they did! To me, this was going way above and beyond on his part for services. It is so nice to know that I have found an honest , reputable company in 858 Appliance Repair! Thank you Edward! read more

First off, I just want to point out that they are available on the weekend. This is a huge plus because most places are not available on Saturday and Sunday. They are open from 7AM - 8 PM daily. Second, their response time is quick. I called in on a Saturday due to my mom having some issues with our washer. They had someone come out to us to check it out within the same day which was nice because other places I would have to set an appointment for another day. When the technician was ready to be on his way, they gave us a heads up call that they are on the way. I don't remember the person's name who came over to fix the problem (SORRY!) but he was super detailed, professional and quick! He was able to analyze the problem and provide a brief explanation to what the issue was. Everything was fixed within the hour! The best part was that i did not feel stressed out during this whole process. :) Overall, I thought the whole process was easy and quick. Getting everything set up and resolved was all done within the same day is amazing if you ask me. I will definitely be recommending this place to all my family and friends. Who doesn't like quick & friendly service?! read more

I contacted 858Appliances and spoke with Edward. I was having an issue with our fridge side not cooling but the freezer was working. He gave me some advice over the phone that fixed the problem. I appreciated his honesty and help. He said he was glad to help and didn't charge me. If I ever have a problem again, I will call him! read more

Very quick, professional service from K. I will definitely use your business for any future issues. Thank you

We had a problem with the burners on our stove, and 858 Appliance was able to get it done quick, easy, and for a fair price. Sincerely appreciated their communication, timeliness for our appointment, cleanliness, and attention to detail. They left our kitchen as clean as it was when they came. Would definitely call again. read more

I have an LG front load washing machine that was leaking. I called 858 & scheduled an appointment.The technician who came out goes by the name of K, he was fast friendly & did an excellent job the price was also fair I highly recommend this place. read more

They are available 7 days per week! I called them in the morning to request repair of our fridge. They were able to schedule something for later in the afternoon. They respond promptly to the initial phone call - about 15 minutes. When the repairman arrived initially, he unfortunately didn't have replacement parts when he came out, but he did return within 2 days to fix the fridge. Service was quick and professional. Will call them again if I need any other appliance repair. read more

Called these guys they came out looked at the fridge charged me and said they will do some research on the issue. Never heard back

Steve dropped by and serviced my dryer - it was repaired, cleaned, and tested within the hour! He did a fantastic job and would recommend him to other yelpers any day. I accidentally gave him an invalid check - I was able to promptly pay by phone (credit card) and have Steve destroy the check - they are awesome! Thanks! read more

Very nice guy. Came on short notice and was actually early. I'm just not sure if I paid too much to repair the freezer.

Placed a call to got my oven repaired, appointment was made on the same day, technician K did call 30 minutes prior our appointment to confirm his ETA. K was knowledgeable, organized and solved our issues very quickly, he did explain the problem to us, and offer subjection to avoid future issues. we are very happy with his work and recommend Highly 858 Appliance read more

Great Service!! I called on a Tuesday evening around 6 PM for my dryer that was no longer heating. I was asked what part of town I lived in, then was told the technician for that area would call me in just a few minutes. Within 3 minutes I got the call and had an appointment scheduled for the next morning between 9:00 and 10:30 AM. At 10:00 AM "Steve" showed up and quickly went to work on the dryer. He diagnosed the problem within 5 minutes and after a total of 20 minutes, my dryer was all fixed and put back together, working perfectly. The service and end result was outstanding. I will definitely use them again. read more

Had an appointment. Tech didn't show. Called company. Said oops, forgot to call u since tech was not available.

I called in the morning and was given a 5-7pm window. They never showed up and didn't even bother calling to say they couldn't make it. So unprofessional. Look elsewhere! read more

My the drum in my GE gas dryer stopped moving and was having minor heating issues. Their technician Egor came out the next day, I told him all the issues I had with it and then he told me what I would probably need to have replaced. The estimate ranged from $195 - $350 to fix it. Egor said that since my dryer is 8 years old, it makes more sense for me to throw a new belt on it myself and use it until it dies then just buy a new one. Not worth putting $350 into it and a year later it dies and then I'd have to buy a new dryer anyway. I paid $39 for the diagnosis and am going to do the belt myself. When it dies, I'll just buy a new dryer. Honest technician and honest company. I'll be using these guys for all of my appliance issues from now on. read more

I had such an amazing experience the 1st time they helped me fix my washer machine. I was very pleased with the work and the customer service. A couple of days ago I had an issue with my refrigerator, I knew exactly who to call! 858 appliances are a no-brainer again, amazing customer service and affordable, and fixed the issue the same day. Thank you so much, guys. read more

They came for a second time and told me my dryer's motor died and they could fix it but at that point it was more worth it to get a new dryer. I appreciated the honesty. They also came on a Sunday within 3 hours of when I called. Trustworthy company, won't scam you. Will definitely call them if I have any issues later on. Thank you. read more

Arthur Is a true professional he was on time, communicated well , honest & very knowledgable . I would definitely use this place again and recommend them . I've used other appliance repair services and Arthur was hands down sharper right away.He took the time to properly diagnose the appliance and explain what was going on rather than whip through the process. I didn't feel like he was just there to take my money I felt like he actually was trying to help me .I don't typically take the time to make reviews unless I strongly feel the need to share , this is one of those rare times. Oh and he called when he was in route which is nice , all these personal things make all the difference, thank you read more

Highly recommend! K was able to find the problem with my washing machine and replace the needed part in the same visit. He was incredibly kind and answered all my questions. I will definitely call 858 Appliance for any future repair needs. read more

I called 858 Appliance today not knowing what to expect..... What I got was an unexpected dose of professionalism and honesty that u rarely see in any industry. Edward answered all my questions diligently and offered great advice. Keep in mind this is a weekend and at the end of the call he recommended I buy another appliance. He lost out on money he could of made off me and opted for the TRUTH!!!! Will definitely call these guys for any fix from now on. read more

I reached out 858Appliance to have them look at the refrigerator in a rental property I own. I found Ed to be very straightforward and candid. They went to the property, performed several tasks to diagnose the issue. Unfortunately, they could not determine the underlying problem and the refrigerator wasn't fixed. One task they wanted to perform was not done, because the tenant was a little "difficult". While the refrigerator wasn't fixed, I am still giving 858Appliance 5 stars. Ed dealt with me honestly and since he couldn't identify the problem and fix it - he didn't charge me either. read more

Edward REALLY helped me out of a bad situation, his integrity stands above all else. He didn't make any money either; kindness seemed to be his motivation!! read more

A tech from this company came out to diagnose the problem with my refrigerator and was not successful. The owner Edward, reached out and wanted to make things right and genuinely help. He gave me a full refund due to the initial experience. I appreciate him taking ownership and the initiative to help us figure out what the problem is with my samsung bespoke refrigerator. Edward was nice enough to let me know he will try to do some digging and research the issue and try to guide us in the right direction. If I come across any future appliance issues I will be sure to reach out to Edward directly because of his customer service, how knowledgeable he is, and genuineness to help and fix issues. read more

I called several appliance repair companies to help fix our Dacor range top and a few other appliances. I was told several times that Dacor is extremely difficult to repair and it will cost a lot. When I called 858Appliance, it was a completely different experience. I explained my issues and I was told they would have one of their Decor techs out to our home. Our technician (Kiril) called to confirm the appointment and get a clearer understanding of the problem. He requested that I send him pictures and then proceeded to share with my husband how to repair the problem over the phone. Krill made my husband look like a rock-star and charged us nothing. I now have 858Appliance in my contact list and I highly recommend them. read more

Very happy with my service today. Steve was here within 3 hours of me calling to make an appointment (despite us being in the middle of the coronavirus apocalypse) and had my dryer fixed in about 20 minutes. Couldn't be happier. I will definitely use 858 Appliance for my next repair need. read more

I just got off the phone with Ed who is the most helpful person I spoke with today. Its hard to find customer service like that anymore. I had a few questions regarding estimates - he was very accommodating and knowledgable as well as patient with all my questions. If there is ever anything wrong with any of my appliances again Im definitely calling Ed! Thank you! read more

Wow a company that cares more about people than making a quick buck! what a refreshing experience. I called to get an appointment to look at my refrigerator. After a few questions about what I was seeing I was told two things, one they don't work on my brand and then told me I should call the actual company and see if they will help and that it could possibly be under warranty. He could have easily just said no can't help you but he stayed on the phone gave me awesome advice. He could have easily came out and charge me an assessment just to then say they can't fix it. Although I didn't use them to repair he still let me k ow what brands they see the most problems with to stay away from if I decide to replace it. If I ever have a problem in the future they for sure will be my first call. Thank you again ! read more

I cannot praise this business enough! Timely, affordable, knowledgeable, and honest. This is the second time I've used their services and they instantly knew what was wrong. They are the best, and they have the lowest fee to diagnose. Fantastic company read more

The call to schedule was quick and easy, they were able to send someone out the same day which was great. Oscar was very professional, not only did he fix the refrigerator quick and clean he also patiently answered alot of my questions. Overall it was a great experience and we will definitely be using them again if we have any other appliance issues. read more

*****Love this company****** I am an out of town landlord!! I had two units this week that needed their stackable washer and dryer serviced. I had to call several companies and no one would help!! They came immediately and took care of my Tennants. They are AMAZING!! I would recommend them to everyone!! read more

Our washing machine was making a squealing noise during the spin cycle. Our repair man, K, came out and told us based on the brand and age of the machine we would probably get another year out of it if he replaced the broken part which was $300 for the kit. Or, we could ride it out since it is still working and look for sales on washing machines, which is exactly what we are doing. Really appreciated that he was truthful. Also appreciated that he arrived within his time frame and called when he was on his way. Very courteous and professional and experienced.Highly recommend. read more

Edward, the owner refunded my service call bill. My non heating dryer is too old to get parts for. Good and honest man to do business with.

I had such a positive experience with Krill. I had a nonworking gas cook top burner and he told me it would be $200 to fix it but showed me a work around to use it without fixing. He suggested I wait and only fix it if other burners go out as the labor would be the same. In addition he waived the service charge. I will never use another company for any appliance repairs!! read more

K. was the repairman sent to my home. It was a pleasure to find an honest appliance repairman. The safety breaker tripped and needed to be reset, because the vent was obstructed on the dryer, but the appliance worked fine as soon as the vent was clear. K did not make unnecessary repairs or overcharge for his short visit. His honesty earns him our recommendation going forward. Thank you 858Appliance read more

I first talked to Eddie on the phone and he seemed nice and honest. He told me it should be an easy fix, but even if it were something more problematic than a thermostat, it shouldn't cost more than $250. Then, a week later I called him again to come fix the problem, I told him I was out of the country and had some people staying at my house. I made the mistake to trust him with my credit card number and a maximum charge of $250. He was very dishonest and charged me the maximum amount even though it was just a thermostat change. I called him, he told me it was the thermostat that was changed and the actual thermostat costs $79 dollars. The people staying at my house told me the workers were in the house for less than 20 minutes. By that calculation, their rate was $450/hour to be in my place, not counting the cost of the thermostat and their visit fee. He simply took advantage that I was not there. I had this fear when talking to him, I realized I could have been taken advantage of since I was not going to be there, but he seemed nice and I decided to trust him. Bad decision. Always learning, sometimes at a pretty high cost. Oh well. I had other things in my house I had to take care of, definitely not going back to them. Beware of dishonesty... read more

I was having refrigerator issues after some construction workers were moving my appliances. Fridge stopped getting cold and I was worried it had completely broken. Edward from 858 appliance new about my specific fridge and immediately gave me honest information. He could have just booked me an appointment and charged me for the consult, but instead, he took extra time on the phone to give me some tricks that may kickstart my fridge. I did what he said and today my fridge is working. He was genuinely honest and helped me with no cost. He would have come out for a small fee to do a full evaluation. However, he did not need to. After this experience with Edward and 858 appliance, I will be using them for all my appliance and house needs moving forward. Thank you guys! read more

My washer was leaking tons of water out and we figured we needed to replace the rubber boot seal on my washer. After buying the part and YouTubing how to install it, it seemed pretty easy up until we had to install the boot. I called one company and they said they couldn't fix it because we had already disassembled it. I called 858appliance told them what happened and was assured it can get fixed. Within 20 mins the technician (Arthur) came assessed the problem and had my washer fixed in an hour. Arthur was excellent I have never been so satisfied with the service I received. Had a great conversation during his work and was very pleased he fixed it. Thank you Arthur!!! You're awesome!! **NOTE...don't try to YouTube and fix it yourself..call this company and ask for Arthur! You won't even disappointed. read more