Let me start with a short back story. My heater broke and I was looking to add air conditioning to…read moremy home. I received two quotes from heating/AC contractors. They both wanted to replace my metal duct work with collapsable plastic duct work that rodents and neighborhood animals could damage. Both estimates were $20,000+ for a 1400 square foot home. This was not an option so I began asking friends if they knew of an HVAC contractor. I was referred to KKAT Mechanical from a friend who recently had work done and was very happy with the results. I spoke with Heidi on the phone and scheduled an appointment. Heidi provided excellent customer service and emailed me to confirm what we had discussed over the phone. Bob showed up at my house and was friendly and professional. He crawled under my house and evaluated my heater and duct work. He quoted me for the heater replacement, sealing and insulating my existing duct work as well as installing a new air conditioner. The estimate was thorough and the price was far below the other two quotes I received. He worked with us to replace only what was needed, not upsell us on unnecessary equipment. Bob was efficient with his time and a great problem solver. He is a true tradesman who takes pride in doing the job correctly. He was even able to install a touch screen thermostat that we can control with our iPhones. This is the best heating system we have had in any of the homes we've lived in. We are looking forward to next summer when we get to use our new air conditioner. Thank you KKAT Mechanical for a fantastic job!

I was greatly pleased by the service I received from KKAT mechanical. Mr. Kkat came highly…read morerecommended by a contractor who works with mobile homes and that recommendation was completely supported by my experience. Bob answered all questions clearly and was very kind and friendly. He has many years experience and strikes me as deeply ethical. As time has gone by the equipment has functioned perfectly and he has been willing to answer follow-up questions I have had - I had no sense that once our business was done, he was uninterested in being helpful. He was able to help with problems beyond the installation of new equipment; for example, the floor under the old furnace had rotted and he replaced that.

Very responsive, respectful, timely, quick, professional and patient…read more I originally had requested only to have the outside water spigot to be replaced. It leaked like crazy when the water was turned on. Brandon came to repair the spigot quickly, even though the work was not needed immediately. Replacement was done in less than 10 minutes. Go figure the problem was the hose that my husband refused to replace..... I asked Brandon if he had time to install the garbage disposal that I had purchased at Costco. (This was going to be my side project ) He agreed to install. Replacement was quick. I did not have checks and their credit card system was down so he patiently waited at my home while I picked up my child from school and stopped at the bank. He also had patience for my toddler who was very interested in what he was doing. $300 for two well done jobs is a great value to me.

Scheduled service re: water heater overflow draining. Brandan was ON TIME and came with the proper…read morereplacement part and flushed out the tank to keep us in hot water without further issues. While he was here, asked him to estimate a faucet replacement, which he did with ease - the Right way with a positive attitude. He will not leave the job site until you are satified. Definitely recommend!

This small company is the best! Father and son team and there is nothing they can't fix. They did…read moremy new air conditioning job installation 6 years ago and worked very hard and fast. They're on time and professional:. Trever was out yesterday to service our units and was extremely efficient and quick to troubleshoot the problem. I can't say enough about this company. Their work ethic is second to none. You won't be disappointed!

Wallace Heating and Cooling installed our gas furnace in 2018 in Petaluma and it has been…read morewonderful. It developed an ignition problem so I contacted Mr. Ron Wallace a couple of days ago. He came out and had it up and running in a short time! Our tenant was very pleased with the same day response and repair! :) Ron informed me that it was a warranty issue and there would be NO charge to us. Wow! When was last time you had no charge for a furnace repair? Like us, probably never! What an outstanding gentleman...old school values! For those looking for a new system to be installed, you should include Ron Wallace in your search and have him give you an estimate. I do a lot of research before we hire replacements of expensive systems, so if we went with him in 2018, Wallace prices are probably still lower than the competition! And with the quality of work (and honesty that always is the #1 thing on our list), you can't go wrong!

Rate this company with a 5 Prompt service, knowledgeable,…read morefriendly and courteous. Any a/c, refrigerator and heater problems Brad is the man "Very Satisfied" When he says he will be at your place at a certain time, he's there.

Came out in less than 24 hours for our account that went down with 15 days of 100 plus temps in the…read moreforecast. Brad got us up in running in the cool air in no time at all. Thank you very much for the prompt professional service. Update coming. Our system went out again with a different issue. The unit needs to be replaced waiting on work to be done and will update when completed.

No response to our call for service, despite several attempts on our part. It is fine if you do not…read morewant the job, but at least let us know. NOTHING like professionals would act, just avoid them.

Brian came out to bid a job, two weeks after not receiving the bid or any contact I followed up…read morewith him. I got an apology and was told that he was especially busy but that I would have the bid that coming Sunday (about 4 days later). The day came and went and the bid never materialized. Two months later and still haven't heard a peep. It's a shame, I wanted to use a local electrician and it seems like most other reviewers had good experiences but I've learned that when things go wrong they go epically wrong so I'm going with a different electrician.

Their electrical work is excellent, but they don't tell you that plastering work is extra. In my…read morecase, the plastering is expensive.

I called and got these guys to come out to my place 6 weeks ago and still don't have a bid that…read moremakes sense even after bird-dogging them all along the way. Super unprofessional! I called and had one of the Tnt electricians come out 6 weeks ago who cataloged everything I needed and then 2 weeks later after not hearing anything at all, I attempted to call and get a bid so that I could commence with the work, especially since I am in the dark! After many calls & texts and 4+ weeks later I finally was sent a bid that didn't match the job I requested because the technician they sent out wasn't the one who actually did the bid which is fine if you have a very clear and straight-forward system which they apparently don't because the bid was nonsensical. Brian (I assume the owner) spoke with me last Wednesday and said he was going to have a team meeting the next day and get right back which he didn't. I am not a difficult person to deal with but the lack of professionalism these guys have shown me has pushed me to a breaking point. I wouldn't trust these guys to do my job in a timely manner if they offered to do it for free. Beware!

I was referred to Charles from a friend. He was quick to respond and came out the next day. He was…read morevery professional and found the issue right away and was able to fix it. I will definitely use him again in the future

Charles replaced my parent's water heater, arrived on time, got the job done in an efficient and…read moretimely manner! Super friendly and genuinely cares about his work and clients! Thank you a million!

they are bankrupt for the fact that they did crappy work. Which i had to pay a lot of money to…read morefix. If they'd only done it right the 1st time, I wouldn't have had to have all the ducts replaced. The company that is doing work on their XXXk up work is called Monarch.

Cotati based Smart 72 came and did a whole overhaul. Removed an old freon based minisplit and a…read moreSamsung home heating central dual intake system in a day, placed 5 new heaters all in a few days while I was at work. Set up a phone control system to get these working from both the thermostat and the app to have them set to temps based on where the thermostat is for each separate unit. Really had it set up in a weeks work and done. I still need to drywall the old central heat cents and restart the main thermostat to be able to manually control it so update to come but all so far is 5 star.