Our Freezer fan went out and we needed to get it fixed or replaced immediately .. came across this…read morecompany on next door .. my husband went over to the address to look at refrigerators first just in case we needed a new one.. they seemed to have some of the latest ones at a really good price but we had Manuel come out and check ours and he diagnosed the problem and fixed it very quickly .. saved us the cost of having to get a new one right before the holidays

Family run business. Came in after reviewing some of their inventory on Facebook Marketplace. They…read morehave a variety of new and preowned appliances. I purchased a basic preowned refrigerator/ freezer for our garage. The transaction went smoothly and was delivered the same day. The unit was clean when it arrived and working properly. Overall great experience at a reasonable price.

Very knowledgeable owner. Now our whirlpool dryer is like new after replacing the rear drum seal…read more(whirlpool part) bought from this store.

This place is absolutely ridiculous. The owner is extremely racist and tries to play it off in a…read morejoking manner. The owner is absolutely miserable. Read the "about us" section on their website and you'll see. I don't care to explain the entire rude interaction we had, but the owner did let us know "no English, no service." The only time I did not speak English was when my mother asked me what the total would be. I am a US-AMERICAN-BORN citizen. The owner is absolutely pathetic. Glad they had the part we needed, but we'll never be shopping here again.

Rafael was very friendly Knowledgeable and helpful…read more Great business with great price, goo honest and dedicated people I am very happy with Infinite Appliances

The team was so wonderful from start to finish. We were welcomed in quickly to review their…read moreselection of large home appliances, and immediately found a washer dryer set we had been looking for around town (both in great condition!). We added a delivery, which came with a free installation and old appliance removal for the following weekend. Then, we were surprised to learn from the team that we were upgraded to a newer models of the dryer because the one we selected was dented. A nearly brand new washer dryer set for a great price and value! We really appreciate the transparency, care and reliability that Infinite Appliance offers. We've share with friends and family and will definitely come back again in the future!

5 stars for the customer service, responsiveness, and communication…read more I needed my Viking range serviced as my oven would reach temperature and then fluctuate below/above by 50 degrees. Not a good thing when you're baking and end up with dry cupcakes and flat cookies. I called up Airport Appliance where I purchased my range but no longer in business and given the Viking Range (1888-845-4641) support. Based on location I was referred to De Anza Appliance in San Jose. Chris was very friendly, responsive and mentioned at the onset the visit would be $200. Ouch! Whaddya gonna do when you need it fixed and only trust and Authorized Viking Repair place. Ofa was sent for the service call and arrived within the timeframe promised. Friendly, thorough and professional. Fortunately, not a big issue and corrected with a visit as wiring was hitting metal and throwing off the temperature. Highly recommend De Anza Appliance as quick to get an appointment and professional service. Oven is working great again. NOTE: https://vikingrange.com/support-and-documentation/customer-support You can find the authorized service center based on zip code

Our fridge was on the blink and we called De Anza appliance. They were able to send someone next…read moremorning 8-12 window. The tech came promptly at 8. In 5 mins he had diagnosed the problem as a faulty compressor. Unfortunately repair would cost more than the fridge so his recommendation was to buy a new fridge.

I am extremely disappointed with the after-sales service I received from San Jose Appliance Store…read moreand intend to file a complaint with the Better Business Bureau. When my old oven stopped heating, I decided to replace it rather than repair it. I found San Jose Appliance Store through Craigslist, contacted Anthony, and arranged delivery of a used oven. The oven was delivered promptly, and my old oven was hauled away for an additional fee. Unfortunately, after installation, I discovered that the front burner would not ignite properly. When it did light, it often released gas into the kitchen first, creating what I believed to be a serious safety concern. To the company's credit, they sent a technician to inspect the stove. The technician was courteous, but the repair was unsuccessful. During the visit, brake cleaner was sprayed inside my kitchen, leaving strong fumes throughout the house. My wife and son both complained about the odor, and my son later developed a headache. A few days later, another repair attempt was made when a replacement part was brought to my home unannounced. Unfortunately, it was the wrong part. I then contacted GE directly and discovered that the serial number listed in the advertisement was incorrect. Once the correct information was identified, I learned the stove was also missing two racks and required a replacement handle. I ultimately spent about $150 replacing those items. I was also unable to obtain a proper invoice because I was mistakenly given another customer's paperwork. When I raised these concerns, I was told the stove had been sold "as is" despite the advertised 30-day warranty. I was also told the missing parts and defective burner were merely cosmetic issues and accused of "trying to demand money." To be clear, I never demanded money. I simply asked the company to provide the correct replacement part so the stove could be repaired safely and function as represented. That request was never fulfilled. Anthony briefly suggested a trade-in arrangement, but multiple messages later indicated that no exchange would take place. The only remaining option offered was another repair attempt, by which point I had lost confidence in the process. Adding to my frustration, I later discovered that the oven I paid to have hauled away was being advertised for resale on the company's website. At this point, I have purchased the necessary burner part myself and will hire a qualified technician to complete the repair. This has been an expensive lesson. I was not seeking a refund, discount, or special treatment. I simply wanted an oven that worked safely and a company that stood behind its warranty. Update: In response to the owner's reply, I would like to clarify a few points. My concerns remain unchanged. The oven was sold with a faulty burner, and despite two repair attempts, the issue was never resolved. I also did not "demand" money. I initially proposed a simple solution: that the business owner obtain the correct replacement part and ship it to me, which would have eliminated the need for any refund. When no effective resolution was provided, I purchased the correct part myself. This was not merely a cosmetic matter. The issue involved a burner that failed to ignite properly and allowed gas to accumulate before lighting, which I considered a legitimate safety concern. At this point, I no longer expect this business to honor its warranty when doing so is inconvenient or costly. My review is based solely on my personal experience. I encourage prospective customers to consider all available information, including both the owner's response and customer reviews, and make their own informed decision.

We were in need of a new oven since ours stopped working 3 months ago. Found this place on Facebook…read moremarket since we were on a budget for replacing our stove/oven. Went in today and Leslie was very helpful. We found a stove/oven with a glass top and Leslie worked with my budget to include delivery, install and take away of our old stove ALL within hours of when I came in the same day. I received a 90 day warranty and she assured me if anything went wrong before then, I could call her. Would definitely recommend SJ Appliance to anyone looking to purchase large, expensive Appliances yet on a budget. Thank you for Leslie and the team of delivery guys who were in and out in less than 15 minutes.

Went in because I was visiting DMV...Store is huge and has lots of great furniture at a very good…read moreprice Lots to choose from and the customer service is amazing I will stop by again

So I was hoping to find good furniture for a good price…read more Instead I found used, beat up furniture that smelled like Vicks vapor rub and old cigarettes.

I scheduled an appointment with them online and received an email confirmation. When the 8am time…read morecame and went, I called the number to confirm that someone was on the way. I gave the receptionist all of my information (again -- they should have had it recorded in their system). She said she'd check with her manager and get back to me. Three hours after the appointment time I still hadn't heard anything from them. ---Update: Boris had an issue with his appointment scheduling service which he intends to fix. He apologized for the mix up and showed up with a tremendous amount of expertise on my SubZero.

Scheduled an appointment and waited around all day, but Commercial Home Products ended up being a…read moreno-show, even after checking in with them via text. Possibly using AI for scheduling - customers beware.

I had a great experience with SimpleFix Appliance Repair. Mahmud came out the same day I called to…read morefix my dryer, and he was fast, responsive, and very professional. He quickly diagnosed the issue and had everything handled in less than 45 minutes. He also took the time to explain that the dryer duct needed cleaning and recommended that we have it cleaned before using the dryer again, which I really appreciated. Mahmud was knowledgeable, polite, and efficient. I would definitely recommend SimpleFix Appliance Repair.

Rufat is wonderful and professional to work with! Very knowledgable and excellent communication…read more Honest and an expert at what he does. He provided a fair and thorough diagnostic and recommendations for the future. Highly recommend him! :)