Service provider was not knowledgeable and was unable to communicate properly. I literally diagnosed the problem and to simply replace the drain pump they wanted to charge close to $500 for a 2015 LG Front load washer. Soooooooo I did what any sensible person would do I went to Home Depot and bought a new one for $650. Too bad I had to waste $100 for them to come out for nothing...lesson learned read more

If I could give this 0 stars I would. These are the most unprofessional people I have ever done business with. They don't return calls, they charged me over $300 to fix my washer and when they brought it back it still wasn't working and they want to charge me again. I recommend that no one does business with these people. read more

These guys offer great repairs at honest pricing. They can be hard to get a hold of but they're worth the wait. Great mom and pop shop to support in Midcity/West Adams. 4 stars because they're difficult to get a hold of when they're not in the shop. read more

They fixed my dryer and charged a fair price. Best thing is to stop by and schedule an appointment personally. Great service and saved $$$$.

Good place to get a used fridge, paid $225 for a big 19cu ft one that looks pretty new! Free delivery to my place in west LA. Nice people.

I was referred to A&C by a family friend after having issues with my oven not heating up. The following week, I made an appointment to have a technician come out and check my oven. Alex was our technician and he was very friendly and polite. He took a look inside my stove and 15 minutes later my problem was solved. It turns out that I just needed a new igniter. He put a brand new one in and minutes later, I had a hot stove. Thanks A&C appliances! :-) read more

Unfortunately, I am unable to rate the level of their repair services; however, I am rating their communication and timeliness. I called and scheduled an appointment. They missed 3 appointments at my house, with no phone call or any sort of communication. They are impossible to deal with on the phone and make promises that they clearly don't intend on keeping. Don't waste your time, literally, on this podunk company. read more

My Frigidaire Dryer would not turn on and I found A&C Appliance through a local business search and the technician that came was named Marcos. He was polite, patient and was very professional. Marcos fixed the problem after asking me what happened before it stopped working. In the end he got my dryer working and all I payed was the service charge of $25 for him to look at it. I had same day service within 20 minutes of calling in. Best service call I ever had with any business. read more

I bought my refrigerator from here. They have alot of different appliances. It was free delivery. Not bad. Then again I was less then a mile from the store. read more

I had a recommendation from my son who had a good experience with buying a stove here. He went with me to replace a dead refrigerator in my rent-controlled apt. I was offered a choice of $175 or $275. I opted for the more expensive thinking it would be newer & better and chose a very clean Frigidaire, which came with a 3 month warranty. I called in a couple of months to report the occasional leak from the bottom of the fridge. They came out, looked underneath and saw no leak. I called again 1-2 weeks later and showed them the puddle. They denied responsibility and said it was coming from my sink, which was not true. It eventually damaged my floor and caused a huge disagreement with my landlord. Buyer Beware! Carlos and Roberto both came out. Both said it was not their refrigerator. When I finally got it out and peered underneath the back with a flashlight there was a hold the size of a dime in a hose underneath where the water was leaking. Never again. read more

Repair tech did not show up. No phone call, no text. They do not answer their phone so you cannot contact them about scheduling. I wasted a day off work because of this poor communication and nonexistent customer service. read more

I can hardly express in words how horrible my experience was with this company but I'll try. Over the summer I purchased a refrigerator from A & C for about $200. It was only a 2008 and seemed to be in good condition. I was told they would deliver next day at 11am free of charge. So far so good. Well, 11am comes and goes and still no fridge. I call and after much confusion the woman on the other line tells me that the man who is working on my fridge isn't in yet and to give them a couple of hours. Fine, 1pm rolls around and still no fridge. I call back and now different woman answers and tells me they are still working on it and it won't be ready until 5pm. Can you guess what happened next? At 5pm I called and notified them that if I didn't receive my fridge in the next hour they could cancel the entire order. It was 15 minutes until closing and my fridge still hadn't been delivered and no one had called me. I was livid. So I hopped in my car and was headed to their shop when I get a phone call just as I hit Adams telling me that they arrived at my house. A FULL 8 HOURS LATER!!! What is worse, is that I had to spend another 15 minutes on the phone with their manager because she didn't want to offer any kind of discount. After all was said and done she took about 20% off and I had a "new" fridge. Except that I don't think new refrigerators stop working within a month. I had to turn the temperature control up to the max to keep my ice from melting. Since it was still under warranty, I called them to have it repaired. They sent a repairman out (once again arriving much later than they said) to have a look. His response was that the fridge was fine. I explained to him that my last fridge did the same thing before it completely stopped working and was there something he could do. He told me to wait until it completely stopped cooling and then he would come fix it. Where they do that at??? Well it did completely stop cooling about two weeks later. When I called to have the service done, I was told that it was no longer under warranty. I very politely explained to the woman the repair hadn't been done when I called within the 30 days and that it was the exact same problem. She then told me that the agreement was between me and the repairman and that I should call back when he was in. When I finally did get a hold of him, all he did was come out and add some coolant, which is something that should have been done before it was ever delivered. Needless to say my refrigerator has not worked at 100% since that first month I bought it. I became so fed up that I call a different repair company. Some people say you get what you pay for with used appliances, but that usually means a few years of good use not a few weeks. So if I could sum up how I feel about A & C it would be: DO NOT BUY ANYTHING HERE!!! read more

This place is super cool if you're on a budget and you're a savvy shopper. They deliver and do installation. If you are a high maintenance diva or don't know anything about anything, you should definitely go to Bestbuy and spend 3 times as much though. Just because some of this stuff is cheap doesn't mean it's a good deal, but some of it is. Also if it breaks, they can fix it for cheap. read more

I made an appointment with them to come on a Saturday between 2:00 and 5:00pm. They did not show. I called the store at 5:30 and was told they were running behind and would still be coming. Of course they never showed. I called at 7:45, no answer and just the answering machine. I left a message and still never heard from them again. VERY UNRELIABLE and a horrible way to conduct business. read more