Even during the construction process, Honda has streamlined and maintained great business. Signage…read morepointing on where to go and easy to follow. Got an estimate that the work done on my vehicle would take 2 hours and got called/texted that it was done sooner.

Wonderful team and nice make shift area for wait room. Can't wait to see when it's fully renovated.read more

Needed exhaust service. Was advised and shown what needed doing. Repair of my system was…read moreefficiently done at a very reasonable cost.

The thing about owning a used car is that if you are out of warranty you can get hosed on repairs…read more I get one estimate to fix an issue that costs $1700. Exhaust Works was recommended and they diagnosed my problem, charged me NOTHING but referred me to another mechanic who had the tools and expertise to solve the issue. I sent to the referral and (that's another review) and $480 later I was good to go. I'm not saying this is the usual outcome however it was the HONESTY that impressed me. The recommendation worked out extremely well and trust was born! This is all we used car drivers ask for...honesty and expertise! You won't go wrong here cause they're on the right track!

Drove an hour out from Chicago to come here on a roll of the dice. So glad I did. Shop was super…read moreresponsive answering my questions. Alfredo's service was top notch. Well worth the 2 hours in travel to support a biz like this. Value was excellent.

From the owner: Products: New Tires, Rim Repair, Tire Patching, Tire Repair,…read moreUsed Tires Services: Free Air for Tires, Free Tire Inspection, Tire Patching, Tire Repair, Wheel Repair, Towing Available, Mobile Tire Repair, Mobile Tire Replacement, Fuel Delivery, Jumpstart Service

So today I had an appt at Rush Copley in Aurora. Should have known, not to park in the spot, but I…read moredid, almost tore off an underneath part! I go to appt, leave, where can I stop and at least get it back on to get me home! This shop is the best place ever! Thank you Henry and Patty! Friendship made, repair done, again thank you for the help and great hospitality! see u soon!

I brought my vehicle to one of the "Big Box" commercial auto repair shops for an issue (my regular…read moremechanic was closed for the day) and was told that the repair would cost a few thousand dollars. When I went to pick my car up, I was then told that it would actually require a smaller job, would cost only a few hundred dollars, but I would have to bring it to a shop 45 minutes away from where I live. I called my mechanic the next day as soon as he opened, but he was booked and wouldn't be available for about a week, so he recommended Dad & Mom Mufflers. I called and spoke to Brian, who told me he would look at it if I dropped it off and may be able to get to it that day, early the next day at the latest. I received a call from Betty 3 hours later and was told that they found the issue and they would be able to address it right away. The issue was much smaller than stated by the other shop. My car was finished an hour after that call and they did a fantastic job. Their great service and honesty was appreciated and now have customer for life.

Helpful employees, honest quote, we will be back! Our son's car broke down on the way back from his…read moreinternship - we live in Idaho and he attends AU...we had no idea where to go. They provided a full work-up and worked on our Mini quickly. We will be back to fix the not so immediate issues once he completes his internship.

The receptionist was very friendly and informative. The mechanics were very efficient and did the…read morework quickly and carefully. The prices were extremely fair and they did not try to upsell me and they did remind me of something so necessary, but overlooked as that I needed a new wiper blades. After mentioning that they I was offered the opportunity to replace the immediately and the work was done in less than 10 minutes.

Found this business browsing thru the app, looking for a family owned,…read more Friendly , fast and with very reasonable Prices and estimates!!

racists. if you aren't hispanic they will refuse to assist you even if you know Spanish they…read morealso want you to provide your own items for an oil change. They also claim to have a warranty for their repairs but refuse to provide you with a receipt because they claim to not have receipts so it makes the warranty invalid run far away if you aren't Hispanic.

This review is long overdue! - These guys have always came through for my fleet of vehicles; as a…read moreBusiness Owner I need my vans to be up and running and not only service, and customer satisfaction is great but the are reliable. I don't have to second guess about what was done and most importantly they give me options. There is no pressure, they are professionals and they ae my consultants! If anyone asks me me where to go and why it's always Merlin's AURORA. Thank you to the entire team. *And yes I just went there today to pickup my vehicle and love HOW smooth it is to drive!**

My husband took our car in for a simple oil change. We didn't get our car back when we should have,…read moreso we called and asked what was going on. They said they had taken it out for a test drive to see if they could figure out a noise the car was making. Another hour and a half later, close to closing time, they called to tell us that while driving our car the 20 or so feet from their work bay to a parking spot, our car's ENGINE HAD SEIZED UP AND WAS NON-FUNCTIONAL. They tried to play it off like it wasn't their fault and said they'd "help us" by finding a used engine at a junkyard (of equal mileage, approx 77K) and installing it. Took them about a month to do so. They gave us a 6 month warranty on the "junkyard" engine and free oil changes. Needless to say, they screwed us. Our car now reads 88K miles EVERY time we check the mileage on a mechanics machine, our air conditioning was never charged on the new engine, our spark plugs are crap, and our alternator needs to be replaced. Basically, they managed to render our car useless/destroyed during a SIMPLE OIL CHANGE. Andrew, the manager, said he would "help us out"... the car is now worth nothing for a trade-in because of their BS. My husband is a nice guy who had recently been through a bypass operation, and Andrew and the owner took advantage of his being nice and not one to make a fuss. DO NOT TRUST this place, DO NOT patronize them! I don't know how they did it, but they seized up our engine and destroyed our vehicle without a real care in the world about what they had done. My husband and I BOTH FEEL USED AND ABUSED. We own the car, and now our property is basically useless for driving or a trade-in. An oil change at this Merlin might seem like a good deal, and cheaper than a dealership would charge, but it's NOT WORTH IT. If they screw up your car during a simple oil change and seize the engine, they WON'T "make it right". They'll "fix" it as cheaply as they can and leave you screwed. STAY AWAY FROM THIS MERLIN AT ALL COSTS!!!

Said they'd be there in 30 minutes and they were there in 20! Cory and his team do great, honest…read morework and will help you with a tow, dead battery and loads of other roadside aggro.

Great service. Corry was fantastic Quick and easy i expected to pay more, they were upfront…read moreabout the cost, no hidden add on 5 stars