The guy was late. And he did NOT honor the coupon on Yelp for $150 for $100. His reasoning was because I did not tell him I was using a coupon before the service. Strange reasoning because no where does it say that I need to inform him that I am using a coupon to pay. I could understand that some coupons do not work on certain days or certain services, but his reasoning was because I didn't tell him I was using the coupon. I was telling him right then that I am going to use the coupon. Why have a coupon if you do not allow patrons to use it, seems like a shady marketing scheme? That's ridiculous. There were a few reasons why I selected this company. One was because it has great reviews on Yelp. Another was because of this coupon. Granted, he fixed what was wrong, but he charged so much for such a simple fix that it almost borders on taking advantage of people. It's hard to find an honest repairman, and I thought that reading reviews on here might steer me in the right direction, but nope. The problem was with a wall furnace that needed the pilot light ignited. He charged me $150 to light the furnace light AND he did NOT honor the coupon. I understand he came out on a Saturday night to look at the problem. But he came out late because he lost my information, address, and phone number so he did not have a way to contact me to tell me he wasn't going to show up. I had to call him and he was happy that I called him back because otherwise he would have never showed up at all. Geez, talk about being irresponsible. He ruined my entire evening. read more

We could not be happier with the work from A To Z Airflow.  To begin with, Darren, Joe and Nick were great about communicating.  I believe that Daren, in particular, is gifted in his interpersonal skills.  He was thorough and detailed at communicating details about what needed to be done and why.  He gave us lots of options to manage cost and he was extremely clear about what the pricing was in advance.  In addition to that, he is personable, friendly and really a delight to work with. Darren hires great people to do the work.  We had the pleasure of working with both Joe and Nick.  Nick was our installer.  He was amazing.  I've never seen a work ethic like Nick's.  He had a tough job in our attic (the temperature of which was like the surface of the sun) and he stayed until 10:00 at night rather than leave us another night with no air conditioning during a heat wave.  I would like to mention that I'm dealing with some serious health problems which affect my energy and ability to manage temperature extremes.  I didn't communicate this to Nick ahead of time and he still went above and beyond the call of duty to make sure that we were taken care of. We are so grateful to this amazing team and would be delighted to recommend them and work with them in the future. read more

My furnace is nearly 30 years old. We recently listed our condo for sale and our agent said we need to fix the heating system before we eventually close escrow or give the buyer an allowance. Darren, the service tech, was sent to our home and checked the heater. After he found the problem he recommended replacing the electric furnace due to the age of the system. Once I told him the home is up for sale, he offered a repair option that would solve the problem. He practically rebuilt our heater and serviced the Air conditioner too. He had to come back with the parts a couple of days later, but it was worth the wait. I'm very satisfied with the results. read more

Do not use this Co. If you expect clarity in pricing. Darren, Service Manager, does not clearly explain pricing. He was argumentative when I called to ask why his pricing on the phone did not match the quote....bait and switch! In the end I paid $260 for a $27 part to be installed. With all the alternative AC contractors available, think twice befofe you use this one. The Technician who came out was professional and timely. The owner should consider replacing Darren with the tech who did my repair. Do not fall for the EXPENSIVE follow up. Paying extra to make sure the job was done correctly amounts to insanity. Had I read Yelp reviews prior, I would have avoided the fiasco. read more

A To Z Airflow - Heating & Air Conditioning/HVAC Near Me - Alhambra, California

Called early in the morning and Darren answered and I told him what my problem was. HVAC Blower in furnace stops working after 5 minutes or so. He actually was on his way out when I called but fortunately I live in the same city as he did and he was able to accommodate me first thing. A to Z was very prompt, professional and knowledgeable. With the symptoms I described, He was able to quickly diagnose and fix my problem very quickly. I was up and running in no time. He also gave me tips on how to maintain my HVAC Furnace to avoid future problems. Darren provides excellent customer service. I would definitely hire him again. read more

We needed our attic cleaned and insulated, so we shopped around for a few places. We ended up choosing A to Z. And we are so glad that we did! Yosef was very professional and easy to work with. We had some scheduling conflicts in the beginning, but he was able to accommodate, going above and beyond to meet our scheduling needs. Yosef impressed us not only with his flexibility and professionalism, but also with his enthusiasm and engagement with the project. He was there throughout the process to supervise his team and handle situations as they arose. His presence assured us that he was committed to delivering quality work. It goes without saying that we are extremely satisfied with the results. Our attic is spotless with quality insulation. On a hot summer day like this one, we are already noticing that our AC doesn't have to work as hard as it once did. We are blown away by the difference choosing a quality company like A to Z makes when it comes to getting superior results. If we had to choose all over again, we would pick A to Z in a heartbeat! Thank you to Yosef and the hardworking A to Z team! read more

To begin, this review is based on the pricing policy Darren uses. He charges $125 just to show up. If he does any work it will cost you a minimum of $325, no matter how minor the issue. In my case, the two year old condenser fan stop working. A simple google search tells me it's probably one of two items, a fan motor which retails for under $100 or a capacitor which retails for under $50. Darren quickly and properly diagnosed the issue as a faulty capacitor, the cheaper of the two parts. So far so good. Darren claimed the part was more expensive than it was. I found the exact make and model on-line for cheaper than he quoted. He insist on charging a flat rate of $325 even in the case of a minor issue. I tried in vain to get he to explain why he thought $325 was a fair price given the part was only $25 and he worked for only 45 minutes. He refused to breakdown the parts and labor like an auto mechanic usually does. He originally claimed that the $125 goes towards the work, but in our case the numbers just don't add up. According to Darren $125 + $25 = $325. This review is not meant to be negative towards his knowledge of air conditioning and heating, but rather a shady pricing policy he has. In short, if you call A to Z, and have work completed, it will cost a minimum of $325 or more. Be prepared to pay higher prices. read more

I was having issues with my AC today and Thank goodness for yelp I found this company close to home. the service supervisor came to my house the same day and inspected my AC and fixed the problem. Darren provided us with great customer service. read more

I got great service on my air conditioner from Darren who came over on the evening of the same day that I called him. He knows his stuff. He got my system running that evening but what I appreciated most was that he really explained the ins and outs of my system and the issues it has so that I could make an informed decision on what course of action is sensible and effective. I have no doubt that Darren has good people to install a brand-new system, but I also trust him to look after my older unit to lengthen its life before I am ready to replace it. I do see complaints about his pricing, but in my case it was in line with other companies. read more

My experience with Darren from A to Z Airflow was spectacular. He is stand up guy. I was doing business with him because my landlord is a slum lord and a tightwad jerk. Daren could not do the work without authorization from my landlord, and after 2 months of pleading with my landlord to get the heater fixed he finally agreed to go half with me to fix it. Darren sent a technician to diagnose my wall heater and I paid him $100 out of my own pocket. He then gave a quote to the landlord and landlord was being difficult and said no. Darren refunded me my $100 and said good luck with that guy. I appreciate that he is a respectable businessman. No common now a days. Thanks a bunch Darren read more

A 96º day is not a good day to have your AC blow burning fumes into your house instead of cold air. So I looked up the top hit on Yelp in my area and they recommended a service that wouldn't even give me a straight answer about how much the repair could be or what the range of prices could be...even after I told them that I need a motor replaced. (Thanks Yelp.) So I Googled instead and found A-Z Airflow. Darren was very professional - up front price estimate, called in to check in when he couldn't arrive at the agreed time (I took the day off so I was flexible), and allowed me to watch him work while he walked me through exactly what he was doing, what needed to be repaired, what his recommendations were, and how much it would cost. Unlike most repair contractors, he LOVED talking and explaining about what he was doing, which vibes well with my engineering ass. He said up front that his services will cost slightly more, but that I would be paying for the professionalism and the peace of mind that he would not have to return for the same problem...this is the kind of honesty that I would pay extra for. Darren and A-Z Airflow serve the San Gabriel Valley and surrounding regions, and he says that they are expanding into the north OC. Highly recommended. read more

The quality of work and price that I received from this company it's amazing. After he explain what was wrong with my unit he also Took the time educate me in how to take better care of the unit to extend the life of the equipment. The price was fair and honest the quality of work was excellent and the customer service friendly and trustworthy. read more

Darren did a great job to make my old AC unit work again. He is very nice, professional and acknowledgeable. I am very happy with his work.

Legit! I called A to Z to see about my central air blowing slow, and Darren gave me enough info over the phone to try without having to pay a tech to come out. I love businesses that won't charge you for things you can do yourself. If it ends up it is an issue I can't fix or figure out A to Z will be the guys I call from here on out, and I be willing to pay because I know they could have taken advantage and sent someone, and charged me for nothing, but they didn't. Seems like a stand-up company! read more

This company is a big rip off, they were able to come on time but had no idea how to even fix our ice machine. He estimated a huge amount of money for us to pay which is just as much as we would pay for a brand new ice maker, he only checked it and did not put any effort into try and fix it. He just wanted the $110 for ONLY SHOWING UP to our restaurant. What do you think this is? A meet and greet? No I don't think so! So watch out because this company is a waste of your time. This company doesn't even deserve this one star it deserves 0. read more

Called and went straight to a voicemail. It's been a week and still no call back. Guess they don't need my business.

Well, to be honest Daren did find what was wrong with the A/C. The first thing that he needed to test was the compressor. I had to pay $35 extra for the diagnostic because of the extra minute it took to remove six screws to get access to the compressor. I ended up paying $170 to "cover his expenses". And he doesn't subtract the cost of the diagnostic from the repair as others do. Just be aware. read more

I haven't used my central air conditioning/heating for a while. The weather has been extremely hot, I decided to turn it on but It didn't work. I immediately tried to find any air conditioning/heating companies that would come right away to fix it. I was able to A to Z Airflow, INC, on the yellowpages.com with a 5 star rating. When I called at 4:30pm the technician he was working in Montebello, he said he will be finishing soon and can get to my house by 5:30pm. The technician arrived promptly and explained to me with the problem and was able to repair quickly with a very reasonable price. The technician was professional, friendly, and most importantly he possesses an extensive experience and outstanding customer service. I highly recommend A to Z Airflow, Inc. thanks so much A to Z Airflow for fixing my air conditioning/heating. read more

Never doing business with this company ever. Made an an appt on Wed, didnt show up and didn't bother to call. Called Darren to see what happened and he said he won't make it but will come by the next day around 11, and assured me he'll come for sure. Never came and never called AGAIN. read more

This company repaired the air conditioner at my office during the summer, so I called them again for my much needed heater repair at my home. The furnace in our house was serviced by another company last winter, but when the cold weather started, our heating system was down again. The tech from A to Z found a partially blocked vent pipe and in less than 30 minutes, our heater was repaired. Great service! read more

My family needed Air Conditioning service during the recent heat wave. My husband saw A to Z Airflow working at one of our neighbor's home and asked the service tech to check our system if he had time. He did...and our system was running and cooling great in less than an hour. The repair was quick and affordable. read more

Had a problem with the furnace Darren came out did a great job all fixed. Would definitely recommend hm.

Our air conditioning system was not working well at first. Some rooms were too hot, others, too cold. A to Z Airflow repaired our heating and air conditioning system by redesigning and replacing our entire air duct system. The city inspected the work and it passed with no problems. We didn't even need to replace our furnace or outdoor compressor unit. Airflow was our problem and they fixed it. Thanks guys!!! read more

Well, once again it was A to Z Airflow to the rescue. This time for a commercial ice machine repair. The ice had turned a yellowish color. They came out, changed the water filter, replaced the old copper water lines, and completely serviced the ice machine. It's working great now. I will always call these guys first. A couple of years ago they saved me some major bucks after another contractor tried to sell me a new air conditioner for my rental property for $6,500.00. A to Z Airflow repaired my air conditioning for $300.00! Needless to say I was very relieved. read more

Called A To Z Airflow to service our A/C unit at home. They came out that same day and checked the unit and foud my fan motor was out . The tech called me back to tell me they had one in stock and scheduled the next morning to installed. The Tech called that morning to advice he was on his way. They fixed the problem and our A/C is working well . The Service was great , price was reasonable, would recomend to others. read more

I previousoly had a different air conditioning company look at my air conditioner and was told I needed to replace the capacitor. Their estimte was very high. I called A to Z Airflow and spoke to Darren. He gave me a very reasonable estimate. Darren was very professional and punctual for the appointment. He explained everything he had to replace and was very friendly and well dressed in the company's uniform. I highly recommend Darren for any repair you may need. I will definitely use him again and am going to recommend him to family and friends. read more