Dryer stoped working mid laundry day with a newborn at home (lots of laundry!) I had Yelp send out…read morerequests and chose them because they could come out same day. Very glad I did because Alex was great and fixed my dryer. He was prompt, polite and knowledgeable. Was able to fix dryer in about an hour and also did a full service and cleaning. Within two hours of pressing "submit" on Yelp I was back drying newborn clothes. Thanks Alex - will use you again if needed.

Great service! Highly recommend! Tech was professional and prompt. Will use in the future.read more

Chris was amazing! He talked over my problems, explained what he could and could not do (we…read morecouldn't replicate the problem with my fridge's icemaker, but he showed me what tests he could do) and was all around very up front and a pleasure to have work my fridge.

Chris did an outstanding job repairing my laundry center dryer; troubleshooting first by phone,…read moredetermining one of two possible problems, obtaining necessary parts, arriving timely (actually early after calling first), and completing repair quickly and efficiently. This is my second repair experience with Chris and both results were perfect. Thanks so much!

Nick was able to come out quickly and find the issue with our freezer right away. We decided to…read morereplace and not repair, but Nick was great to deal with!

Nick was very professional and able to get our oven back up and running quickly. Highly recommend…read morehim for anything appliance related. Will be calling him for any future appliance needs.

We have been VERY happy with the rapid response and professionalism of OMG. When our clothes washer…read morefailed, we were able to get their tech Anton to our house the same day. He worked very efficiently and gave me a detailed breakdown of what parts had failed, what would be involved in replacing it, how long it would take to get the needed parts, and exactly what the cost would be. When he returned with the needed parts a few days later, I asked if he could look at some issues we had with our kitchen stove, and he very kindly went over all the burners and the oven parts with me, going into the "innards" of the oven to diagnose in detail what was going on. He clearly explained what was going on with our clogged burners, clearing them on the spot, and showing me exactly what was going on with the main oven and broiler igniters (both of which clearly needed replacement; he took photos that showed exactly what was going on inside my oven). When it became clear that the broiler igniter was backordered, he went out on E-Bay to find one that could be delivered within a week. The full repair estimate was VERY reasonable and clearly conveyed to me - and it was less than half of what another appliance repair person had told us (without supporting details) when we tried to fix our stove before. I would heartily recommend OMG and their excellent tech Anton for any home appliance repairs - they're rock stars!!

Technician came and all he did was watch the dishwasher run through the cycle and said he could not…read morefind a leak. He guessed root cause was probably the seals which he was not sure which seal would need to be replaced then quoted me $450 to replace the seals. Ridiculous

Awesome service, they repaired our stove top exhaust fan. Good value and great service.read more

From the owner: Appliance Repair Service Lab LLC delivers fast, professional appliance repair & installation across…read morePortland, OR; Vancouver, WA; and nearby areas. We fix and install refrigerators, freezers, ice makers, washers, dryers, dishwashers, ovens, stoves, ranges & cooktops. Same-day service in most cases, precise diagnostics, OEM parts & warranty-backed work for homes and businesses. We service brands: Samsung, LG, Whirlpool, GE, Maytag, KitchenAid, Sub-Zero, Viking & more. Licensed & insured technicians provide affordable, reliable appliance service with a strong focus on customer satisfaction. We also support commercial clients, from restaurants to property managers, keeping appliances reliable. Office in Portland: 1100 NE 28th Ave, Suite 202.

Highly recommend Fuse for appliance repair. Very timely responses and fair pricing. Easy to…read moreschedule. Wonderful fast communication and follow up. Our tech, Dmitrii, was professional, thorough and efficient. Our electric oven is working great again! Thanks Fuse!

I hired this company for an AC diagnostic visit, and the diagnosis was wrong…read more Communication was a problem from the start: the technician had difficulty communicating in English, and despite my explicit request for a phone call to coordinate with my husband, we received only a brief, low-detail text about what was found. At no point did the company provide a clear written summary of what was actually wrong with the system. We were left to piece together the diagnosis from a short text message. The technician diagnosed the problem as a breaker issue, not the AC unit itself. I had two separate licensed electricians inspect the breaker afterward, and both independently ruled it out as the cause. When I contacted the company to ask about a follow-up visit, I was told they'd charge me again if they didn't find anything new, effectively putting the cost of their own misdiagnosis back on me. I hired a different HVAC company instead, who found two distinct underlying issues this company's technician missed entirely. To their credit, this company refunded the original diagnostic fee once I pushed back. But they doubled down, insisting the second company's findings were wrong rather than acknowledging the initial diagnosis was off-base, despite three independent professionals (two electricians and a second HVAC company) contradicting it. Bottom line: a wrong diagnosis, a policy that charges customers again to correct their own mistakes, and a company unwilling to reconsider even when multiple independent professionals disagreed with them. The refund doesn't offset the time lost chasing the wrong problem. Get a second opinion before acting on anything this company tells you.

Our dishwasher wasn't drying the utensils after wash. We reached out to HVAC & appliance repair…read moreguys and Oleksiy responded very quickly. He was able to diagnose the issue and fix it quickly. Very prompt, professional service and reasonably priced.

The HVAC team was communicative, helpful, educational, and transparently priced…read more While we didn't get our issue fixed, they helped us figure out what it WASNT and gave us insight on things we can try. I'd highly recommend them.

I am a retired service technician that was employed by ARH (as we affectionally call it). Great…read morecompany as a whole. They care about the customer, first and foremost. In doing so they make sure we are properly trained to all the up-to-date equipment/ appliances and processes. They offer top notch support both trough factory contacts and within the company with highly qualified personal to handle any issue. They are a family orientated company. They know they are not hiring employees, but rather real people with lives. They are willing to accommodate you as family of their own. I my opinion (as a tech of 45 years) ARH is a top-notch company to both work for as an employee and to work with as a customer. Calling ARH for any service, whether it be in or out of warranty would be the perfect call. They will be honest/ professional/ qualified, and they will work for you with the factories to obtain the proper service results you expect. This isnt a paid endorsement at all, nor was it encouraged. These are my personal feelings and observations I witnessed with the many years I have worked for this company. I am proud to say I was an ARH tech and proud of every employee and technician who works for the company that allows ARH to be so competitive within the market that most companies can never achieve. Lastly as a former tech, we love treats. So, if you wanna reward your tech, buy him a doughnut, he (she) deserves it. Keep in mind those behind the scenes as well. Former Tech #13/ Brian

Absolute trash. DO NOT HIRE…read more We bought a new dishwasher from Costco, and it was covered by their 2-year warranty. Within two years, we noticed several issues - loudness, the door not closing easily, and most troubling - a black substance dripping from the door panel. Costco called "Doctor Jay" to come out and service the door. He said the loud noise was normal, fixed the crooked door, and "took care" of the black substance (an oil), stating it wouldn't leak again. Within a week, the oil dripped on the floor again. When I called this service person back, they said there was nothing they could do about the continued leaking oil. So I called Costco again for service. When they spoke with "Doctor Jay," he said that I, the customer, told him we didn't want him to come back, which was a lie. Several weeks later, the door is slighly crooked and not closing smoothly again. Totally unimpressed.