I had my A/C "repaired" at the AAMCO on INA Rd in Tucson. Three days later it was down again. I was on a business trip so went to AAMCO thinking that when I was back in town in Phoenix that I could trust a reputable national chain like AAMCO. I went to four different shops here in town & nobody would honor the warranty on my $400 repair. The best offer I received was for $600 they would redo teh work correctly. I reached out to AAMCO corporate board of directors & finally received a response form a Jacquline who played word games & explained why they won't back their work. For a Company that says it's Mantra is "We put the care back in car care." Its a disgusting lie. Then when they say "Every customer deserves a Warranty" it is straight up false advertising. The Ina Road store was the original rip off & none of the stores in the Phoenix metro area or corporate could care less. My A/C is still broken & no one cares so do yourself a favor & steer clear of AAMCO. read more

Firestone on Tangerine recommended AAMCO when my Jeep Wrangler started having clutch problems. I called & talked to Jake & was surprised at the very positive "can do" atttitude. Took the Jeep in right away, didn't realize the inspection would be free which was a huge surprise to my husband & I. Clutch worked smoothly for 4 different drivers at AAMCO & also my husband, so we took it home. As soon as the clutch malfunctioned for me again, we called Jake & easily made arrangements to have it serviced. Jake & his crew went over & above excellent service & are very efficient & thoughtful. The work done was less than the quoted price so they are very honest which we sincerely appreciate. Highly reccomended this business!! read more

I took my car in for an oil change. Most expensive oil change I've ever had, but it was with synthetic oil, and that's not cheap. They called me and said that I needed a new battery, so I said go for it! I guess it was my mistake to not ask what kind of battery and the price. the battery I got is a generic, no label or name on top - not even the date sticker on top that generic Walmart batteries have. Cost - $170. Labor - $75. the battery compartment on an Elantra is on top, about as easy as it gets, and they charged me $75 for labor! So roughly $250 for a generic battery. What really cheesed me off, is that when they test drove it, they kicked the AC on max (it was 80 outside), turned on the radio, and smoked in the car. I smoke in the car, with the air coming from the outside. When they put the AC on max, the air gets re-circulated, meaning my new cabin air filter now smells. I ALWAYS turn off the radio and AC when I take a car in (I used to work in a car shop, and you don't touch the switches). Will never go back. read more

After paying them to repair my vehicle I had it in another shop for an unrelated issue. The manager at the 2nd shop showed me that the parts AAMCO charged me for were never replaced!! Apparently this is a common story at the Tucson Aamco's!!! Owner 520-310-2201 encourages feedback. read more

Great service took company truck in they rebuilt transmission was back on road in no time.

I am so sorry that this review of appreciation is several years past due. They were a lifesaver for me and I took their card with me when I left and said I was going to give them a great review. Somehow the card got lost in the recesses of my suitcase and I just happily found it on a recent trip. A number of years ago I was driving cross country from California to my new home in Florida in my older '95 Ford Club Wagon van. My check engine light came on near Tucson and I was concerned to keep driving too far without having it checked. I Googeled AAMCO transmission shops in the area because they have always gone the extra mile for me and I was hoping they would check out the problem for free for me. Expecting a long wait for my freebie diagnostic check I couldn't believe it when the office manager (Skip Marble maybe?) pulled one of the techs off another job and had him check out my van right away. Turns out after checking the code that it was a minor problem and I could finish the trip and then have it dealt with at my convenience. No high pressure, no trying to sell me transmission service or repairs. Just honest and efficient help with no charge. Super nice folks. I have never forgotten their help even though it has been several years and have let their kindness inspire me as to how I deal with my own customers in my business. It's not always about the money. Thanks again my friends and sorry for the delay in expressing my gratitude. So happy I found your business card, Jeff F. read more

Worst car mechanic place ever. They screw over people who have no idea about what's wrong with their cars. My mom bought me my first car but it was a junkie she had no idea and they told her to replace the transmission regarding all the other problems and now are still paying for it after years. Then I bought a used car and took it in to get diagnosed and they told me it needed 3,000 dollars worth of work to it to be drivable. I walked out replaced the cat and it was fine. Nothing needed to be done to it they just wanted money. I know mechanics need to do that for money but these people are plain out disrespectful and don't even know how to replace a transmission IT STILL DIDNT RUN RIGHT. I wanted to let you guys know so you don't get your money skimped and your car isn't even fixed after you pay all the money just a warning choose any other place but this. read more

I had the unfortunate experience of being stranded when my car died. After being towed to AAMCO, I had no choice but to get the transmission fixed. Chris has been wonderful and has kept me updated all along the way and even saved me money. read more

I paid to have my transmission rebuilt by Jake and Louis. I had to return 3 times because of problems before moving out of state. With continued problems, Jake and Louis are required to pay for repairs under warranty. They continue to skirt the system and not show honesty or integrity as business owners. Do yourself a favor and go ANYWHERE else before taking your vehicle to this location. I read through all these 5 star reviews before taking it back the second time and grew confident they would take care of the issue. They didn't and continue not to. read more

A year ago, the transmission in my car went out as I was coming back from a long road trip. Thankfully, I made it back to Tucson, even if it was on the NW side. I stopped by my regular shop (which I found out doesn't rebuild transmissions). I called around, and everyone said the se thing: you're better off taking it to AAMCO. So I went- First off, before quoting me the $4500 everyone else in town did, they checked it out. After driving it, scanning it and checking out the fluid they walked me through everything they were seeing. The bad news- it still needed to come down...but it didn't need to get completely replaced! See, what they do here is they take your transmission and replace the parts inside, not the whole thing. Long story short, I paid half of what everyone else is quoting. A year & 16,000 miles later, it still works beautifully! AAMCO has become my new shop...for brakes, oil changes, advise, and everything else car related. Thanks guys! read more

We took ourf 2005 Dodge RAM in for 17 point inspection before our trip and they said our brakes could be replaced when we got back. Half way thru our trip two rotors and all brake pads had to be replaced costing $900.00. We have been AAMCO loyal customers in PHX but this branch is not trustworthy. When we called the Manager he just said well you got the inspection free. read more

Great place. Steve was wonderful and kept me informed. I would recommend AAMCO (this location) to anyone.

these positive reviews are either sponsored or they're by the employees at this place themselves. Took my transmission in, was quoted one thing and received a totally different estimate when I went to check on my car. They tore it apart and told me I could pick it up in pieces since I hadn't agreed to the work they had done. I've dealt with numerous body shops before, minimum of 15 as I used to sell cars, never met a single one as dishonest and low caliber as AAMCO. Seriously, go anywhere else in town, there are great companies that do honest, hard work. We pay a lot to fix our car problems, let that money be used honestly and fairly. Never again AAMCO scammers. read more

The person who answered my phone call was knowledgeable and gave me very good advice.

If you own a vehicle and it needs repairs or general maintenance you should take it to this AAMCO on Ina Rd! Steve is a dedicated professional that is honest and trustworthy! He gave me options when dealing with my car issues. Let's face it, none of us like to deal with vehicle issues but it is a must if you drive a car! It's nice knowing someone like Steve because he will treat you like family! My car is running better than ever and I can only contribute it to this dedicated team! If you have any vehicle maintenance, take it to AAMCO on Ina Rd, trust me, you will not be disappointed! Thanks Steve and team, you are running a great shop!!! Keep up the great service!! read more

Pulled in here during a cross country drive to get advice on engine troubles. Within minutes of getting there they looked under my hood, put my van up on a lift and went under it and checked my transmission fluids (what I suspected the issue was). While they couldn't say definitively what was going on without taking the transmission out (which I didn't want to stop and stay in AZ for) they gave me solid advice for my drive and sent me on my way without charging me. The nicest, nicest guys. I also REALLY appreciate that everyone in this shop is wearing masks! read more

I wasn't a fan after several failed tries; however, if you get Steve you'll be satisfied. He was very diligent about keeping me posted on what they were doing with my truck. He turned a very negative into a positive. If you have my wallet you already have my attention. So, all I ask is let's make this work. Steve did that extremely well and he's very friendly. Thanks for all you did. I feel this company is really making that extra effort to keep the customer happy. In the future, I'll bring them my business. Management has shown they will try everything to make this work. Cheers. read more

Car suddenly died, had it towed to our usual spot. They sad the transmission is gone. They couldn't fix it but they got a quote for at another place. Did some research and called AAMCO, they were very help and said they would go and pick up the car. When they were done they had to totally replace the transmission and it was not as much!!! Thank god because there would have been no way we could have afforded the first place's quote. Pray that this never happened but if it does (in another car) I know who i'lll be calling. read more

My car will never go back to Aamco. Although they were very friendly, my car was not fixed! I needed a repaired transmission. I paid nearly $3000 for the repaired transmission. As soon as I drove off the lot, the transmission started having problems again. I brought it back in, the same day, and they said there was nothing wrong. He even said, "Trust me, I know you have a long drive, I wouldn't let you leave the lot if something was wrong." Well, I barely made it to Flagstaff. The transmission failed 7 times. 4 of the times, it happened repeatedly. I will bring the car back for them to actually fix it, but to another Aamco, since I have the warranty. I have never been more upset with a company in my life. read more

What can I say but thank you to Skip and the Aamco team that took a car that had been to two other shops and the dealer and none of them could figure out that there was a pack rat nest and chewed wires causing the trouble AND they found the fact that the other shop had put in the wrong spark plugs. They worked on it until it hummed and very reasonable price to have our great car back. Skip, Team, we will be forever grateful and will go no where else for service. read more

I brought my truck into the Ina Rd AAMCO location (Tucson, AZ) on Dec. 9th with what I believed to be a transfer case issue. I was told they would be pulling the transfer case on Dec. 10th and I would be given a diagnosis on what was wrong. I called on the 13th figuring that they had gotten busy and I knew they were closed over the weekend. I was told that they decided not to remove my transfer case because their tech knew it was bad and that he heard it clinking around internally so it wasn't even worth removing. I was quoted a total of just under $3,100 for a remanufactured transfer case that would come with a warranty... I came to AAMCO on the 14th and picked up the truck, I brought it to another shop for a second diagnosis and quote. After the second shop removed and disassembled my transfer case, they found no major damage, just normal wear for the age of the vehicle... they continued troubleshooting and found that my 4WD switch was faulty and was electronically tripping my transfer case into neutral, which was causing my issues. The second shop replaced the worn items in my transfer case, installed a case saver and also installed a new 4WD switch, all for under $1,150 with a warranty. This whole situation warranted my 1 star rating... I don't think I'll ever consider going to, or referring anyone to another AAMCO again. If I had gone with the AAMCO quote, I would have spent about $3100, and the problem wouldn't have been fixed. It just blows my mind that the company decided to throw parts at a job instead of actually working through an issue. The representatives working the counter at AAMCO were professional and courteous, but that was about the only good thing regarding my experience read more

Do not go there. They suggest things to be done that aren't even needed, Trust me. I took my car in they said it needed a "diagnosis" ($175) they basically drove the car around. Then got a call that it needs to be inspected internally. So I arrived to their shop to see my transmission apart and they wanted $750 to put it back together. So we settled for $175 and I took my transmission in pieces home with my car on the tow truck. Bad experience in all and I recommend people to go to the dealership and get a professional look and things. In the end turned out to be the transmission computer that was bad, it was a $150 fix that I did myself using youtube. Lesson learned! read more

I had two transmission fluid changes done with AAMCO and both times on my 2003 Buick Lesabre and also had my daughter's car serviced there. The service was done promptly and they let me know the fluid they changed had no metal in and did not see any problems. I would recommend this AAMCO to anyone and will be back again. read more

I took my Subaru here after the transmission died and they took care of it in about a week. It was a bit pricey but transmissions usually are. Their work is holding up well and I'd recommend coming here if you need work done. read more

Check your car's main complaints by doing search online whenever you have quite a few issues. My car had 4 recalls on it and the complaints online keep adding up. Hyundai already took care of those recalls before I brought it to aamco. Skip and George originally helped me with the car when it was towed in. I have already had the the cv axle and tie rod end changed by them. The second I pulled out of my parking spot to leave heard a click click click sound when my wheel was turned. Since Chris, an outside sales guy was right outside my car, I got his attention in order to have him listen to the sound as well. He confirmed the sound. Skip was not present during this check out, Chris was covering for him so he tried to take care of me the best he could. They were going to assure me that the car was fine to drive. So I did, heading home. It drivable but had screeching sound, was an unstable drive when the road was not flat, and click click when turn. I went back and George jumped into my car to listen. With him in the car, the screeching noise was less (extra weight?) And it was not as unstable, but click click noise still obvious. They wanted to assure me that I would be safe driving the car home and to bring it back to assess further. I did get a a quote for a hub assembly replacement. I took it to another shop, that was highly recommended and friends with my friend. And they insisted and told me that the hub assembly would not have fixed the problem, that it would not have had the wheel bearing that I need to have replaced. And that the rotors needed to be replaced too. They even showed me the rotors and they showed me the old wheel bearings. Both bad shape. They checked the hub and it looked fine. Everyone I have explained that click noise to told me same thing, that likely it's the cv axle. So I used the warranty at Aamco to get the axle replaced again. But some reason, it's still having that click click noise! So, they have recommended for me to come back today in order to have them use another piece of equipment they're bringing in to assess it further. Wish me good luck. I'll continue my review and either deduct or add stars accordingly to my experiences. read more

I wouldn't take my car to anyone else in Tucson. Luis and his employees have consistently given me honest and good service. Everyone I dealt with was kind, and my car is always taken care of and I never leave feeling like I have been swindled. read more