Housetop Roofing has replaced two roofs at two different addresses for us over the years and always…read moredone an OUTSTANDING job. They did such a great job of cleanup afterward that, except for the spanking new roof, we couldn't tell they'd been there. They left no trash or loose nails behind. The roof was dry and tight and sure kept us dry! We were so happy that we recommended them to a neighbor and a coworker and they were also very happy with the jobs done. HIGHLY recommend them!!!

Very prompt in replying to my initial email and the receptionist was very friendly!…read moreThe estimate was fair and after accepting the offer, the work was done quickly and professionally. It happened to rain very hard two days later so I know they fixed it right, because there is no leak. Perfect!

Lookup Roofing delivered absolutely stellar work on my family home -- professional, punctual, and…read moregenuinely customer-focused. Ty's attention to detail and customer service paired with owner Tim's leadership made the entire experience seamless; I'll never do business with another roofing company more focused on the customer's experience. The roof was finished ahead of schedule, and I honestly give them 12 out of 10. Highly recommended -- my deceased mother and father are smiling down from heaven on the beautiful new roof.

I would highly recommend Lookup Roofing for any roofing projects. I cannot say enough about their…read moreprofessionalism, and quality of work. I worked with Tim and Ty who promised and delivered impeccable service from start to finish!

Highly recommended! Great communication, prompt response and service…read more Fair pricing and most of all Quality Work. Thanks Dominic and crew!

Dominic did a great job on installing the seamless gutters on my "boatport". He was thorough in his…read moreestimate and showed up to do the work as promised. Very professional...I would highly recommend Better Me Than You Seamless Gutters to do your next project.

Communication was clear and consistent every step of the way. The crew showed up early as expected…read moreand began working quickly and efficiently. Unfortunately, the roof was 3/4th of the way done before I noticed the color shingle wasn't what I had ordered. Although the manufacturer had sent the wrong item, Artisan immediately took full responsibility and asked me how they could make this right. They offered to redo my roof with the right color, however we settled on a discount from the work done. I feel their entire communication and work with me to resolve this was 100% excellent. As a matter of fact, I am so confident in their company I have scheduled them to also install new gutters (using the discount from the roof!) Their price and initial bid was LESS THAN an individual who had also been recommended by a neighbor whom I would have expected to be less than this professional company. They sent me a detailed, itemized list of exactly what they would do and exactly what I needed to do to prepare. From start to finish, this was a great experience, in spite of the hiccup. My new roof looks great and I'm getting used to the color!

After getting several quotes, we decided to go with Artisan for a roof replacement on our 1200 sq…read moreft rental house in Cary. Their level of communication throughout the entire process was spectacular !! Olivia was a rockstar. When replacement day arrived, we were sent pictures of all the steps on the roof replacement. Was not expecting that but it was greatly appreciated since we don't live nearby. The entire roof (shingles and a LOT of underlying wood) was finished by lunch time !!! They are a locally owned small business. Give them a try. You will be glad you did !

Grateful for their help getting my downspout adjusted to make room for a rain barrel. It's been so…read moreamazing to water my plants with this water. His prices were reasonable. He was quick to come out and help me. And it looks amazing. He also did what I asked on having a secondary piece should I remove the barrel. 10/10

I needed gutter guards because birds were getting too comfortable with my house. I asked one…read morecompany for a quote and Yelp sent the project to multiple parties... I'll get the bad parts out of the way. Techs arrived an hour late. I operate on a schedule because I value my time. This shouldn't have happened. Be on time for all things professional. When they arrived, I didn't know. Apparently there was a text on my phone at 9:05am, but as I said, I operate on a schedule, so I was busy and didn't see my phone. I knew they were there from hearing a ladder hit the top of my house. Again...professionalism. Ring the doorbell or call. Don't just start work. There are ways of doing this... Turns out, once the job got started, Fred noticed that my gutters were installed with similar laissez-faire, so he was good enough to fix those issues while he was up there. That above and beyond was wholly appreciated, so they get an extra star. The tardiness absolutely would've lost that star, normally. Fred seemed like a decent, easy-going guy, and a pleasure to deal with. He was the first to contact me when Yelp told everybody about my project. Days later, a different company just called me about the job, so I like Fred's not wasting time on this (aside from being late.) However, I like bidding wars for my attention, so I told him I'd wait for other responses. He knocked off a hundred bucks to get me to reconsider. As a card carrying Liberal, I also like wars to end quickly. The job was well done. I mean, it's probably hard to do it badly unless you're really trying. Before the work, he came by the house and I picked out which guards to use. It cost me a thousand dollars for 2.5 stories, 4 "bedrooms." It's a big house. I expected that price. He worked from 9am to 12pm and during that time removed a nest. I don't do lateness and I'll never let it slide, so I mentioned it here without taking away stars. All in all, good work. A.

We just had a phenomenal experience with Garrett and his roofing team. From start to finish, they…read morewere professional, responsive. They completely re-roofed our home in one day, and the cleanup and protection of our space was phenomenal. Garrett is incredibly knowledgeable, and helped us decide on the color of the shingles. He also help to coordinate with our insurance and the solar company that we had panels on our roof from. Would highly recommend working with this company.

My new roof is fantastic. Because of storm damage; my insurance company covered everything but the…read moredeductible. Thanks again to Bob Nowoc and Forever Exteriors.

Let's face it nobody wants to have to pay for a new roof, but if you own a home long enough you'll…read morehave to and that's what happened to us. A couple estimates later we decided to go with Roofwerks and were totally pleased with our experience and their workmanship. We especially liked that Jason gave us three different options. Communication was excellent. The work was done quickly once weather cooperated. And no money was exchanged until well after work was successfully completed. Discount for paying cash was also appreciated. Definitely recommend!

I called Roofwerks several months ago for two things:…read more [#1] I had a specific leak in my roof that turned out to be coming in through a broken spot under an attic window. [#2] I wanted to get a quote for re-painting my metal roof with a sealant. I paid that invoice, and called again several weeks ago for two more things: [#3] We had a leak in a corner under our roofline where two gutterlines meet. The insurance appraiser suspected it was due to a gap under the roofline that rain was blowing through during hard wind. I was hoping they would install some sort of flashing or protection over that gap, which would probably require gutter removal to reach. [#2 again] Since I hadn't received an estimate after the first job, I followed up about that. The people who came out (5/25/2022) did not fix the gap under the gutter corner, though I don't know why: it has since been fixed by another provider. Instead, they applied a single stripe of sealant down a roof line where there was no evidence of leakage. They also said they would provide an estimate for tightening screws and re-painting the roof for maintenance. This already felt like redundant work, since that's what they had supposedly done the first time, so I really didn't expect the expensive invoice that followed: $840+tax. I responded asking for clarification of the charges. (They quoted $168 per hour, and two men were there for 1.5 hours. That puts the paint used at $336.) I didn't hear back, so I follow up two days later, to which I received a reply that she was working on it. Two more weeks later, I followed up again, and was promised a prompt response. On Tuesday June 21, I got an email that the invoice had been dropped to $625+tax... still a flat price with no breakdown of hours and materials. Again, I asked for clarification of the costs, but at this point also decided to write this complaint. I ALSO PAID THE INVOICE. (I clarify this because I'm not doing this to justify stiffing them. I can afford $678, but I can't afford to spend any more time or patience waiting for an explanation or follow-through. My time is better spent making a BBB complaint and sharing my experience here.) So, to summarize: - They charged for duplicate work, since they were supposed to have provided an estimate after coming to address the first leak but never did. - They painted a single stripe down the seam of those roof lines and then tried to charge $336 (later $121) for the paint. - There was no evidence of leakage there. The actual leak was later repaired by another provider in the original spot that I pointed out but that they didn't repair. - It took two of their people 1.5 hours to look around the roof of a 1020sqft house (again, for what, I don't know, since they had already been out to estimate this before) and paint a white stripe that didn't need to be painted. - They still haven't provided an estimate that I think I've paid for twice now.

The service that Reno Simplicity gave us since our tornado/hailstorm on April 20, 2024, has been…read more100% PLUS!!!! Thank you Jay and Riley for your exceptional and professional services rendered. Thank you for your reasonable prices and a JOB WELL DONE. There were 10-12 other homes in our neighborhood who has received your services and I see why. May God continue to bless you and your company for your being nothing but the truth to what you say and we are a witness!!

A new roof isn't something purchased frequently so we wanted quality product installed correctly…read more Reno Simplicity Roofing was the answer! Quality product, excellent customer service, professional workmanship provided by an amazingly quick, super clean roofing team(extra BONUS, no roof fragments or nails laying around) Wednesday evening my quest started, first searching through Better Business Bureau ratings, then comparing consumer reviews. I then emailed several roofing companies for a complimentary inspection. Thursday morning Matt Dempsey, with Reno Simplicity Roofing, reached out to me. He promptly scheduled a roof inspection for that upcoming Saturday. Upon inspection he found wind damage, he was confident that our Home Owners Insurance would agree regarding damage. He was happy to deal directly with our Insurance company, no easy task during this pandemic era. As promised Matt followed through, the next thing I knew We had our brand new Certainteed roof Installed!! All of this and we only paid insurance deductible!! Matt made this whole process quick and easy (no small task in middle of a pandemic). After our new roof was installed we had additional(unforseen) work done on our home, it involved a patch on our brand new roof. I contacted Matt, he explained we had received one of the last lots of roofing materials from Certainteed, the production of materials had been almost completely halted due to Covid Pandemic. However Matt promised he would search around for supplies.....what a relief when he called with good news, he was able to find the additional materials we needed! This was like the icing on the cake! After completion of additional work I asked how much we owed for labor and materials, I was stunned when he said it was covered under our Deductible! Reno Simplicity is definitely tops on our list of quality roofers!! They definitely went above and beyond our expectations!!!! Thank you, Matt Dempsey, for being dependable and for providing excellent service with extreme friendliness!(very refreshing during these crazy times!) It was certainly a pleasure dealing with Reno Simplicity and Matt Dempsey!!Lori C