Friendly and thorough service. Will definitely be back when it comes time to renew my TSA Pre service in a few years. I'd really recommend dumping the signs about cell phone usage hanging in the loby. People are sitting and waiting and usually trying to squeeze an appointment in during a busy day. The sign felt like someone indulging a personal pet peeve. A better option would be to ban phone speakers or any other speakers. One side of a conversation is no different than talking to someone sitting next to you. Speakers are definitely universally annoying read more

Suzanne was amazing & fast! She explained everything and got me in and out very fast! I can't wait to skip this horrible lines when I travel! read more

Came here to get my TSA PRE CHECK done. Getting an appointment here was SUPER fast! When I walked in, I was the only one there. The whole process took 15mins! The gentleman assisting me was very professional and got down to the point and sent me on my way. If you need to get this done I HIGHLY suggest coming to this location. Idk how fast or busy other locations are. read more

I had to visit this facility, Accutest, because of its fingerprinting services that I needed to complete in order to apply for TSA Pre Check. Appointments are made online, so I loved the ease of that. Once arrived, it's slightly confusing because as soon as you walk through the front door, you see an office room that appears to be a medical room. But as you look to the right, you will see the window for Accutest. The process was extremely quick and efficient. I was in and out with everything done literally in a matter of minutes. So, that was definitely the best parts of this visit. Now, just as you can read in several other reviews, the customer service is horrendous! On my visit, there was only one employee... one guy... who was quite possibly the most ill tempered persons I've ever met in any customer related business. His directions were forceful & chastising, he got irritated extremely quickly, and he just overall was not pleasant in even the slightest way. It seemed as though he has been doing this a long time, and he's just over it. But... he got me in & out quickly, and hopefully I'll never really need to return. So I guess it just is what it is. read more

Accutest Drug Testing & Fingerprinting - Fingerprinting Near Me - Spring Valley, Nevada

I went into my appointment early and the shorter gentleman said he didn't have my name on his list. Not sure why as I had my appointment confirmed via TSAPrecheck. It was for a renewal and while the man insisted my appointment was online, I called the 855 number for pre check where they confirmed that I do have to have my renewal done in person (not sure why but it's the government so I had to listen if I want my pre check). The email had all pertinent details which I showed him and he said to call the number to get it sorted out. For whatever reason, as the website confirmed which led me to have to make an in person renewal appointment, I have to make an in person appointment. The person working was rude, insisting I was the one making the mistake. I ended up going to Harry Reid to renew my precheck the next day. The agent informed me she receives many complaints about the rude gentleman here. Book your pre check in person at Harry Reid to avoid this hassle. read more

Excellent customer service! Had an appointment for hazmat and wanted to do TWIC as well and she was able to enroll both at the same time.

After reading the reviews, I was worried about getting my TSA fingerprints here. The gentleman who completed my screening was very professional and easy to understand. My appointment was at 12:40, but I was screened and out in my car by 1:00 p.m. This was with one waiting and one being screened before me. read more

I love a quick, thorough, efficient process. I would 10/10 come back and use their services again!

Super fast and easy and our rep, Trisha, was super nice and fun. I love when people make annoying processes easier. 10/10 recommend this place! read more

Ms. Trisha is amazing shes so kind and made the process nice and easy. Thank you! you need to come here to get your tsa precheck paperwork done here! read more

Don't recommend this business, horrible staff, awful service. They seem to be rushing and just messy. The equipment is so old that they completely messed up my application, waited over 4 months for any answers of the status of my application TSA finally figured it out and told me that the facility I used to process my paperwork didn't process it correctly and now they are trying to re submit my information the correct way. Came here and paid them trusting their business and process just to be stressed out and have everything delayed!!! read more

My husband and I had the most amazing experience at Accutest drug testing and fingerprinting. John was very accommodating.

Because I had an appointment, I was out of there in about 10 minutes. Sure beats going to the airport.

Loved loved loved how fast and efficient the process was!! Highly recommend this place for any TSA processing. Other places are a nightmare of lines. NOT HERE!! read more

Great experience. quick, efficient, very friendly! Trisha made the experience very pleasant. read more

Very pleasant atmosphere, quiet waiting room. The person who helped us was very nice and quick. Thank you for a pleasant experience

No fingerprint person until after the first of the year. The man who is always there is just plain rude!!! If you don't like people sir, you may want to find another occupation that doesn't in il customer service. read more

Awesome experience at the Flamingo office. Very helpful and courteous office staff. Great place to get your TWIC card.

I went in a few days ago to get A TSA precheck fingerprinting and Background check completed and it went smooth Quick and they got me in and out in great time. I had an appointment and all the material required to get it completed. Quick and easy and now I can use it for when I travel. Thank you. read more

Quick and easy. Place is clean. Would recommend for TSA Precheck! Easy to find. Plenty of parking!

A little backed up but everything went well. Be prepared to wait a little even if you have an appointment.

The guy doing the service was really fast. Came in with my mom and was out in 10. Very nice and quick!

Tricia was amazing! Very accommodating and pleasant! Served us with a smile the whole time.

Tricia was very helpful in getting my TSA Pre-check appointment done quickly! She answered my questions thoroughly and was overall very kind. Great customer service. read more

Would not recommend this to any employer using this service. I should have came to the reviews first before getting fingerprints done here. Technician is very rude and always rushing to get through his appointments. If they cannot handle the amount of clients coming in, they need to hire another technician because there's only one there and he has no patience or understanding. It took me 5 tries to get him to answer the phone. Asked to speak to a manager and he said he was it and didn't have the time to be on the phone because he's busy. Very bad first experience here at this company and will never go back. read more

Trisha is AMAZING! We came in for a TSA Precheck appointments and she made the process so quick and easy.

Awesome experience & very patient. There not a long wait of you walk in, which is what I love most about this location.

Trish was amazing and quick to help us. She also was very friendly and did a great job handling all the customers come in.

got my tsa pre check !!!! no more taking off my shoes but thank you for making this process fast and simple

Went to get fingerprinted for a renewal, Sat in the waiting room for 25 minutes (only one in the office) only to listen to all the employees doing absolutely nothing & talk amongst each other about getting lunch and what to get from Einsteins. When i finally was called the young lady (who didnt have any personality) haphazardly took my prints and when i asked why only some of the prints said PASS and others said REVIEW with red marks on the screen she said "oh you'll see alot of that". I emailed to inquire and after 4 days without reply i email back. Almost immediately JOHN MESSINA the owner of the establishment decided he was going to fire back with a nasty, condescending argumentative attitude to a simple inquiry like he was someone of so much importantance (almost laughable) Maybe he was so defensive because he knew the staff did something wrong. I would avoid this place and Im also going to call the Review Journal about this place so people are aware. read more

Customer service was Awesome! Fast and efficient. I had a great experience. Definitely would recommend :)

Customer Service was absolutely amazing!! Family owned and most down to earth people ! Service is so fast and efficient.

If you're doing TSA precheck I would avoid this place, the guy said he's never done one before and he couldn't do mine on top of that he told me to come back another day and make another appointment he was not helpful whatsoever I went to airport location they did it under 5 mins. read more

over all an amazing experience here, customer service was very genuine and trusted also very fast and efficient with their work. high recommendation :) read more

Worst customer service came in with my mother to get a drug test for her job when she walked up to the window to grab a pen to fill out her paperwork Dr John Messina rudely asked her to just have a seat in an annoyed tone of voice my mother is a Spanish speaking only so when I got up to inform him that she only wanted to use the pen he turned to me and said that they did not have one for her to use and rudely asked me to have a seat when clearly there was a pen in the front for customers to use while attending my mom he spoke to her like if she was stupid even tho my mom is only Spanish speaking she understands English very well it's very heartbreaking to have witnesses my own mother being treated and humiliated this way this may not be a big deal to him but it sure did leave a very bitter feeling in our hearts for this location as part of the Latin community we most definitely did not feel welcome please do better. read more

Great service provided by John Messina and staff been to this place multiple times for pre-employment drug testing and always quick and easy with no hassle or headaches to deal with. Keep up the great work -Doug read more

How convenient!!!!! They take walk-ins and it is located on west Flamingo. Not the ghetto! Awesome! I got there on a weekday afternoon and had one person in front of me. I will be back if I ever need more prints. read more

It sucks that my future employer uses this company for fingerprinting. Upon check in I was the ONLY person in the waiting area and continued to be the only person through my whole service. It started out with signing in and as I signed in I was greeted with a nasty glare by the receptionist Maria. As if I interrupted her cellphone usage time with such an unimportant need. I signed in and waited a whole 10 mins before she called me to the counter to take my paperwork and ID with no smile, greet, sorry for your wait, or half-hearted attempt at good customer service, just, "let me see your ID." Once done she barked to go back and have a seat and someone will be with me all before slamming the window closed in my face before finishing her sentence. I then waited another 10 mins before she herself yelled for me down the hall like some dog to come hither. She proceeded to yank my hand and fingers around very quickly not paying attention to the many errors it beeped off nor my dislike for the manner in which she performed her tasked. Once done I was quickly brushed off with my paper and sent on my way. read more

Fees were 30$ for fingerprinting... Fast service. Quick appointment. Small office. Some hassle, lack of customer service but no troubles.

My email to the Private Investigator's Licensing Board regarding my experience trying to obtain & submit fingerprints from Accutest. "I apologize this has taken so long, after over a week of phone calls & 3 visits back to Accutest Fingerprinting I think I finally have the paper you need. I would just like to note that you may want to take this company off of your list of recommended fingerprint servers, as they were unhelpful & unknowledgeable from my 1st visit, confused about the forms & unaware of the proper procedure. It has taken me numerous phone calls, unreturned messages & 3 visits in person to obtain this piece of paper. The 1st visit they took my money, fingerprints, & the form, keeping the copy and the original, and then when I came back a 2nd time they gave me the incorrect copied paperwork. It has just been an incredible inconvenience as this should have been submitted to you over a week ago. I called and confirmed with Accutest & the PILB that I had all of the correct info prior to my 1st trip there. My 1st trip before leaving I again confirmed that there was nothing I needed to do & all would be well..they confirmed I was good to go & all they had to do was submit electronically, I was given no paperwork or further instruction even after asking to make sure I had nothing left to do. After receiving your email about missing paperwork I make my 2nd trip there & I'm given a copy of a piece of paper the receptionist tells me they should have given me the 1st time but didn't by mistake, but still turns out to be the wrong photocopy covering pertinent information. The 3rd time going in they are now changing the story and claiming they did give it to me the 1st time & I lost it, although the receptionist already admitted to me they made a mistake & never gave it to me. My conversations with them consisted of me asking for help to get this form, and them repeatedly responding that they had already given it to me, I just lost it. A little frustrating to say the least, when not only do I know they never gave it to me but the receptionist already admitted to me that she forgot to give it to me. Being that the paper was lost I had to reprint it, fill it out again, and drive there again just to get it stamped. The entire experience I've had with this company was extremely unprofessional, and in the interest of efficiency you may want to either drop them as a recommended fingerprint outfit, or go over your procedures/forms with them again. It would have just been nice if the mistake could've been acknowledged and corrected quickly rather than continually insisting I received a form they never me, and had already previously admitted to not giving me. I was just excited to get my work card processed as quickly as possible, and working with this company was really just a bad experience all around especially for something so simple. I was going to attempt to just get a refund & go to another company but elected not to in the interest of not wasting anymore time. I regret not choosing another company, but will definitely be avoiding this location if at all possible for any future needs. I apologize this has taken so long to get to you" read more