Due to my new job and busy schedule throughout the week, I had to find a new dentist that was available for appointments on Saturday. With a little research through Yelp, I came across Dr. Pham and Ace Dental. Before I called to make an appointment, I contacted the staff via email to make sure they were accepting new patients and more importantly, make sure they accepted my insurance plan. I received a response within a few hours and scheduled my appointment the same day! Dr. Pham and they hygienist are only available on certain Saturdays of each month, so I took what I could get.
The Henderson location is located right next to Vons off of Horizon Ridge and 95, not hard to find at all. I arrived about 10 minutes before my 8 o'clock appointment, enough time to fill out paper work. The lobby is small and filled up quickly to my surprise, but they were bringing patients back fast.
After I filled out my paperwork, I was immediately brought back to one of the rooms. The office is very clean and decorated nicely. I'm not good with x-rays, but the tech was great and she worked quickly! Somehow, I managed to not throw my breakfast up! Just kidding. Once the x-ray panel was through, I waited about 10 minutes for my examination to be done by Dr. Pham. During those 10 minutes, I occupied myself with the news on TV. My previous dentists did not have TVs in each room, so I was always bored to death when I had to wait for long periods of time... The TV is definitely a plus!
Dr. Pham was friendly and explained to me what procedures I needed to have done in the near future. Debbie the hygienist was great! She made me feel relaxed while doing my cleaning and my teeth felt amazing afterwards.
Overall, I am very confident with my choice to continue all of my dental care with Dr. Pham and his staff! Everyone was very friendly and helpful, especially the scheduling coordinator at the front desk! I would definitely recommend Ace Dental to anyone who is in need of a provider! read more