Two words: TOTAL PROS…read more Appreciated the customer service when I called and follow up responses. Nice as can be. Omar and Alejandro the plumber guys were equally impressive. Taking the time to explain thoroughly what was going on in my pipes, the steps they'd be taking to fix my issue, and recommended what I should be doing in the future to help maintain my plumbing. All with smiles on their faces. In this day and age when you come across above and beyond service, you not only are so appreciative, you'll continue to do business with them.

Overall the christmas weekend we had a plumbing emergency. Panic mode on... checked Yelp found this…read moreTriple P called and spoke to Alex. We called him on Christmas eve and he came it and fixed the whole problem right the next day after Christmas. Superfluous and throughly professional. We have a plumbing company for ever that we may be going to for all out needs

Quick to respond. Excellent follow up phone calls and texts. Worked with me on scheduling the job…read more They snaked the main line,connected 2 drains and replaced a faulty hose bib. Cleaned up behind themselves, left no trash or mess.

Hired SJ Plumbing for a water Repipe, filtration installation, water heater location move, and…read morewater heater change from tank to tankless. They worked with our schedule to get started and kept in contact with us. All work was finished in a day. The patch work was not part of the contract but set us up with one to get the patch work complete. My only recommendation for future would be to remind customers it is not included so that the patch work can be scheduled ahead to happen shortly after work is complete. Although, the patchwork was only a few days after. We just covered up the outside holes until someone came. Noted a couple of issues that popped up shortly after work was done, but they came back and fixed it right up. Overall, a pleasant experience, good value, and would recommend them.

Carlos is great!!! He showed up on-time, figured out the…read moreissue with my kitchen sink, offered same-day fix for a reasonable price and got the job done nicely and perfectly. Hard to find a trustworthy plumber sometimes. I'm glad I found one!

On a Friday evening, I noticed muddy water pooling near my toilet, which suggested a pipe issue. I…read morecontacted my usual plumber, but when he didn't arrive the next morning, I began looking for another company since we had to shut off the water to prevent further flooding. Carlos came out to assess the situation and explained that his team could start the next morning at 8 AM. He said they would begin with leak detection to locate the source, then proceed with the repair. The work involved cutting through my granite flooring and into the slab. Before moving forward, I asked if he was licensed and if he could work with my home warranty company and follow their procedures. He confirmed both. Because the work took place on a Sunday, I wasn't able to obtain pre-approval from the warranty company, which led to some complications. I paid by personal check and received a handwritten receipt under the name "SoCal Plumbing." When I submitted it, the warranty company indicated that the license associated with that name was expired and not tied to a plumbing business. I followed up with Carlos, and he provided a different license under the name "G Del Plumbing and Rooter," which was valid. Initially, he and his team were helpful in trying to provide the necessary documentation, although the process took time due to back-and-forth with the warranty company. The warranty company eventually agreed to partially reimburse the cost but required a final invoice showing both the diagnosis and proof of payment. The invoices I received continued to show a balance due, and as the 30-day submission deadline approached, I attempted to follow up multiple times by phone and text but did not receive a response. As a result, I may not be able to complete my claim and get partially reimbursed for this emergency. On the day of the repair, I also asked about installing a water pressure valve and was told there would be a follow-up, but I did not hear back. Overall, the repair work was completed, the toilet was reinstalled as promised, and the team was punctual. I was quoted a range for the price and of course the actual amount was the highest price in that range. However, communication and documentation could have been more consistent, especially given the warranty requirements. My advice is to not pay in full if there are outstanding items that they need to do.

Another great experience with the Prodigy Plumbing team. Ariel is a great communicator and kept me…read morewell informed. James and Trent communicated well and provided the quote. Field Manager Carlos stopped by a few times to make sure that the work was progressing well and that we were satisfied. The field service team was great to work with and kept us informed of progress. Marcos, Fred, Boii and Victor worked hard and efficiently to ensure that the plumbing was repaired correctly to last for years. They cleaned the areas to look like they were never there. Very satisfied with the end result and constant communication. I will use Prodigy again.

I quoted two jobs with Prodigy. One for a sink drain that was draining slowly and a shower valve…read morereplacement. They came in with really expensive and high quotes, both involving unnecessary drywall work to access the plumbing from outside of the house. I was able to go with alternate quotes with both jobs that were more aligned with market rate prices. Both teams lacked basic knowledge of how to perform simple plumbing repairs and were really fast in giving me outrageous quotes with unnecessary drywall work. Avoid Prodigy Plumbing.

Excellent work on our kitchen plumbing. Rene went above and beyond what we asked…read more He was friendly and efficient. Even my dog liked him

When I first called, the person I spoke to immediately checked if she had availability. She spoke…read moreto one of their plumbers to see, then gave me the number of that plumber and said I could call to coordinate and explain the issue better. I called and spoke to Matthew. He was super kind, courteous, and empathetic. I told him about how the previous plumber came in with a special wand tool, told us we had major gas leaks, that we needed to take care of it immediately, and quoted us $17,000 for it ($15,000 with "discount"). He also said "I normally have to report you to the gas company so they can come shut it down, but I'm not going to. You just have to make sure to take care of it right away." I knew that sounded insane, so that's why I looked for a second opinion, while also doing due diligence in case there was an actual leak. Matthew was apologetic, saying that's unfortunate. He asked straight up if it was Prodigy Plumbing, which it was! He said he doesn't like to bad mouth other companies, but that he's heard of similar situations from other people. He said he wanted to help me out, and would be there in 30. He was super warm. I asked if he didn't mind wearing the boot covers, that I had some in the home, and he pulled them out of his pocket because he was already prepared. He took his time to thoroughly explain what the process looked like. He also said they would do the leak test for free because he wanted to make the bad situation better and knew I needed help. We discovered that one of the shutoff valves was behind the stacked washer dryer, and the only way to access it was to pull them out. He said he'd likely need another guy to help with that, but they could come the following day. We booked. Matthew was joined by Richard and Robert, who were also excellent. Together they got everything done in a short time. Full leak test revealed NO LEAKS! I asked Matthew what the charge would be and he reiterated it was no charge, he just wanted to make sure I got this taken care of. I insisted but he stuck by his original offer. Needless to say, I have found my new plumbers. The absolute best experience I have had with a plumber thus far. Oh and as a bonus, after they cleaned everything up, Matthew took me to the main gas meter and pointed out a few issues. The earthquake shutoff valve wasn't properly mounted, and the pipes on the city side were hand tight. He told me exactly what I needed to do and who I needed to call for that, and gave me a rough estimate on price. Could not be happier with Beach Plumbing, they are the real deal.

Prompt service, clean and professional. Good explanation on maintenance. Highly, recommendread more

One Pro Plumbing was great and efficient in helping us check for any issues in our kitchen sink and…read moregarbage disposal. We did a lot of research around the area - comparing the pricing as well as getting help for the issue we were facing. We sometimes had some black water come up in our second sink in the kitchen and weren't sure what the cause was. I liked that Brett was straight to the point in helping diagnose what the issues might be and helping guide us in the right direction on what may be needed. After figuring out a good time, Brett came in and was both chill and respectful. He had his tools ready to go and was able to test out our sink and adjacent appliances to see what was going on within an hour. Once finished, Brett also gave us his business card and noted to us we had a 30-day warranty in case something happened to our sink again for him to come check out. Felt that the payment made sense and wasn't overly expensive! Thanks again to Brett and the company for the efficient help!

It was an emergency and overflowing water from two downstairs apartments and it was mentioned that…read morewe have broken pipes underground and they give some options but I consider that to solve the problem was extremely expensive and we had to get a Loan for to pay to fix the problem with this Company. Too expensive.

Nice plumbers, they came out right away and gave me a free quote. Fixed my sink in under an hour.read more

I had Chris come out to clear a drain and replace a sink basin. He was very communicative, prompt,…read moreworked quickly, and honest (didn't try to work in extra services or fees). Oh, and most importantly, he did the job I requested! I'd 100% use him again and recommend him to anyone in the Downey area looking for plumbing services.

Reached out to Chris as we desperately needed someone to come out next day to help us open up our…read morecountertop sink hole to fit our new sink in. Although Chris does not personally do this (easy to damage the countertop), he responded and told me to call him - and he gave me a great referral to his friend who is a handyman. I gave his friend a call and thankfully he had availability that same day - came and did the job for us and gave us a really really great price - like 1/3 of the price from other quotes I got. I'm really glad for the referral & I find Chris to be very trustworthy and will highly consider for my future plumbing needs.

Promptly helped even with a midnight call. Chris and Avery came right on time when they said they…read morewould and quickly solved the issue with the irrigation and main line piping. Even gave an honest assessment of potential future piping issues. Will definitely call them up for help again in the future.

They came out to my home the same day, which was incredibly helpful and convenient. They were able…read moreto clear the clogged kitchen drain and also took the time to explain what may need to happen in the future instead of just doing a quick fix and leaving. He mentioned that hydro jetting will probably be the next step within the next few months or before the end of the year, which honestly made sense. I'm pretty sure the previous owners poured grease down the drain over the years and didn't maintain the house very well. He also explained that pipe replacement may eventually be needed down the line, which I actually appreciated because it gives us time to prepare and start saving for that process. Another thing I found really helpful was his suggestion to purchase extra flooring planks now while they're still available, since matching flooring years later can be difficult if pipes ever need to be accessed under the floor. Overall, it was a great experience. Very informative, honest, and no pressure or unnecessary upselling. I appreciated the transparency and will definitely use them again

I had a great experience with Gilbert and his team. They were immediately available, which was such…read morea relief, and showed up right on time. From the moment he started, I could tell he was very experienced and knew exactly what he was doing. He quickly fixed a leak in my bathroom shower head and also repaired the garbage disposal under my kitchen sink. Both issues were handled efficiently and professionally, and everything has been working perfectly since. It's not easy to find someone reliable, responsive, and skilled all in one, but he definitely delivered. I would highly recommend him to anyone needing plumbing work.

These guys were great. I will update things if there are any problems, but they really went above…read moreand beyond for me. They were honest and up front about the pricing (we had a lot of crazy damage), and I wasn't faced with any real surprises. They worked until nearly 11 PM so that I would have a working toilet that night. Friendly as well. They are definitely who I will call if we have more plumbing issues.