Great customer service. Keith was very friendly and went out of his way to help me. Thanks!!!read more

bought two cans of cermac paint and it should dry with in 15 minutes, two days later the paint…read moreis still running off. tried to return them and who ever was the person their, told me he had no way he could with out the store manager, why would you leave a store that no one in charge of to help customers, I hope this is not a advance new policy, are family had ran these stores for years and that would never happened. we would have been fired . This store needs a real shake up. or close the store.

Didn't know this was here, and I am surprised it hasn't been reviewed yet; I'm sure lots of other…read morepeople have been here. I was nearby and needed a couple little things, so I stopped in. Great service, helpful but not pushy. Good selection, well-organized store, clean. Decent prices, a few sales and clearance items.

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

Quinton was so helpful! He directed me to the best wipers and headlights to purchase and then…read morehelped install them! I am so grateful for his help and willingness to go above and beyond.

Quentin was awesome!!! My car's second battery died and he stayed and helped me get it out of my…read morejeep and replace both of my batteries after close. The second battery was buried so deep it was very hard to get too but he stayed and was willing to help me anyway. Cannot talk any higher about him, he was awesome! I will come back!

I always come here for oil changes. They do a great job sometimes they forget to put the washer…read morewindshield fluid in, but the main reason I go for the oil change and they get it right every time.

appointment for 8:30am for oil change, 2 hours later and they are still not done. ive only had 1…read morecar in before me and there has been 3 cancellations between then and now. also they were revving my cold car

I was shopping for a very specific new car - Dodge Charger Hellcat for several weeks - and since…read morethis model was no longer being produced by Dodge, I found myself searching the internet at dealerships all over the U.S. I had never purchased a car in this manner - I have always purchased new cars directly from the dealership - so, needless to say, I was apprehensive. Buying a car several hundred or a thousand miles away is not something I took lightly. I happened upon several vehicles that were promising from dealerships in Washington State, Texas and Ohio. After dealing with salespersons at each of these locations, I felt most comfortable with the Toy Barn in Dublin, OH. I ended up buying my new car from Toy Barn predominantly because of the no pressure approach I got from Pavel, a sales manager. He did an excellent job for me. He responded to my questions thoroughly and quickly. He made videos for me to more closely see the car and he was willing to negotiate on the price of the vehicle. I had the car priced comfortably for me before I came out to see it. I flew out with my own personal mechanic, we viewed the car, drove the car and the shop manager Kyle (another friendly and accommodating Toy Barn employee) put the car up on a lift for us to give it a thorough look-over. The dealership General Manager Chris was super friendly and accommodating on the day we went to see the car and we even met, and very much liked the dealership owner, Shawn - easy going and very personable. The finishing touches were made by the finance manager, Zach - who made the last, super impression for me. The Toy Barn has high standards as anyone can see - the specialized inventory of high-quality vehicles they sell along with the excellent sales and management team proved to me that you can buy a car by shopping online without fear. I would recommend to anyone who is looking for a luxury specialized used vehicle to consider the Toy Barn for a beautiful inventory of sharp autos, and a great sales and service team. Definitely a sharp 5-star dealership.

I dont like writing negative reviews however this dealership is getting one…read more I inquired about a 2021 hellcat on their website. My salesmen, Vaughn, reached out to me pretty quick. Over the l next few days we came to an agreement on shipping arrangements, trade in value, selling price of their car, and an overall difference figure. We both AGREE on the price And i quote "73k before tax and the $290 doc fee and YOU GOT A DEAL" -Vaughn He sends me a credit application and says he'll pull it in the morning The next day (aug 16, 2024) Vaughn calls me around 4pm "My owner says we cant do this deal, we need to be at $2,000 more, or you can wait 30 days and if the cars still here we will sell it for $63990" So regardless of already AGREEING to a price, now the price is $2000 more If youre in the market to waste your time, toy barn can help!!

Here's the trick: Auto Zone will run the diagnostics on your car whenever your check engine light…read morecomes on. They'll also install a battery for you. They'll do your windshield wipers too. They help out a lot for those of us who don't know exactly what to do when these annoying car issues occur. I've been going to this location for over 12 years and they're always as helpful as can be. I feel as though their recommendations are with the customer in mind and I never feel like they're trying to up-sell me.

Thanks to the gentleman that helped me check my white Mazda suv today. In the freezing cold!…read more I had smoke coming out and he helped me check thru the oil and other checks... My overfill coolant tank was empty (prob from car not warmed up enough in this really cold weather). He filled that up for me & took a look at all the things. Thank you greatly appreciate you!

Purchased a used Ram truck in early Feb of 26. All / most of the negotiations were done over the…read morephone as I live 1.5 hrs away, with the understanding i could refuse the purchase upon personal inspection . Showed up the morning we agreed on and went for a test drive. Over all the truck was as advertised. A couple very minor things were quickly resolved. A turn signal issue was discovered during the test drive . After discussing a few options on how to fix it, Germain said they would fix it. This ended up being a bigger issue than I'm sure everyone anticipated, it ended up requiring me several additional trips into the dealership and involved rental cars on multiple occasions for the extended time the truck stayed in not only Germains service but also an additional Ram dealership. Finally after weeks of trial and error and several more weeks of waiting for parts, the issue was correctly repaired. I endured no additional cost for this just as agreed upon at the time of sale. Logan (Lo) in service was my contact during this process and i was kept informed during this entire process. I cant say enough about how i was treated and that Germain stood by the agreement to resolve the situation. Thanks Lo, and all involed at Germain for all the work and dedication to taking care of this as was promised! Chad M

Darrell from the body shop- please answer my phone call for once!…read more My car has been in the shop for 3 weeks going on week 4 now after getting an estimate for a 5-7 day repair. The communication has been horrendous. Darrell never gives me updates or answers my calls or calls me back. I keep finding out from the front desk after calling numerous times to find out my pick-up date keeps getting pushed back by entire weeks but no one is telling me why. I usually have great experiences with Honda dealerships but this is the worst one I've ever been to. Avoid getting any repairs done here

(I wish that I could rate it at zero)…read more I went into this store today to buy approx. $120 in wiper blades for my 2 cars. while attempting to have the counter associate look up which ones that I needed, I developed a medical emergency which required me to use the rest room (I am a prostate cancer survivor.) Long story short, Christina the manager, pointed to the sign on the door which read, no public restrooms. Learning opportunity for Christina: Show some compassion when a customer says they need to use the restroom in an emergency. It would have resulted in a sale. I hope that she never has to endure the embarrassment that she caused me today. Based on today's experience, I will NEVER patronize another NAPA store!

Ordered a part online with the NAPA website saying the order would be ready in 30-minutes. Arrived…read morean hour later to pick the part up only to have the parts person (Paul) advise me the order was not ready. He said it would be another +2 hours if I cared to wait. (!!!) I asked why the NAPA website said the order would be ready in 30-minutes from the time I placed the order. He said the NAPA website has a default setting of 30-minutes but it is not always accurate. Wasted trip. Cancelled the order.