This review goes to Jesus & Allan thank you so much for walking me through the process of getting a…read morenew car. I always avoided a dealership because it can be a daunting experience, I've never felt rush or must buy right away but I did end up buying a new car from this dealership. This particular location has the best team to assist you, I will definitely come back here again. Thank you Jesus & Allan.

Another dissatisfied customer. Proceed with caution. We gave Mr. Aayar $9500 cash. He sold us a…read morevehicle with lots of problems. We're spending over $4000 to get it fix. DO NOT TRUST THIS BUSINESS

I had an awesome experience at the Hayward branch. From the…read morehead security guard who was very professional to the teller to the Branch Lead, everyone was professional. Ms. Ari, the teller, greeted me with a lovely smile and personality. She was able to answer all my questions, and assist me with a cash deposit issue at the ATM. Mr. Eric, Branch Lead, was extremely helpful in navigating several issues, including ancient history, which allowed me to move forward in accomplishing several goals. Thanks Patelco.

Had the opportunity to work with Lois L. She is…read moreprofessional,friendly and very knowledgeable about the services that I needed. She offered everything that she felt would be beneficial to me. I left there feeling accomplished and very pleased with the services that were provided. Way to go Lois at Patelco Hayward CA.

Thanks a lot to Hares, the sales manager. He assisted me from getting a loan financed and warranty…read more Everything pretty direct no time got wasted, Its a very smooth transaction with sharing ideas to have positive outcome. Thanks again Hares. Regarding the car- 2025 Prologue Touring AWD, price is a great deal and in a really great condition with clean Carfax. I'll recommend AutoDeals to others! Thank you as well to Luis who assisted me to road test the car!

If I could give them a negative number I would. They sold me a car that was defective and the…read moredefect had not been disclosed. I insisted upon returning it and they came to pick it up. But now, more than two weeks have passed and they have not refunded me. They are in possession of the car and have it advertised for sale again, but have not refunded me. Now I have reported them to the DMV but the DMV has taken no actions. So I have hired an attorney and have reported them to the police department for fraud. Do not even think about doing business with these guys.

Very responsive and easy to deal with. We were looking for a car for our teenage daughter and they…read morecalled right away after I sent an online request. Kathy confirmed details of the car and availability. She's professional, courteous and did not pressure us at all. We ended buying a different car from a different dealership because of my daughter's preference in vehicle, but they were ready to go just in case that deal fell through.

Had a perfect - bait and switch experience. Found a car at a price that I wanted. I was seedy to…read morebuy at the listed price. Test drive was great and then when they got the paper work they added 2500 add-In for Lo jack and other stuff. And the sales manager says it is not negotiable. So we just walked out. Wasted an evening not sure what kind of business / customer experience these type of car dealers want to build. Heads up to the next person who is going there seeing a good price on their website. Make sure you call and get a OTD before going.

Do not buy any cars from this dealership i am writing to formally express my dissatisfaction with…read morethe Audi I purchased from your dealership. Despite three repair attempts at their auto shop, persistent mechanical issues forced me to pay $1,400 for external repairs. Additionally, two months post-purchase, I have not received the plates or title, which reportedly remains untransferred from the auction. Please provide an immediate update on the status of my title and registration. I look forward to your prompt resolution of these matters.

This place sells defective cars. The car we bought turns out had damage that any mechanic would be…read moreable to easily identify. Then they slow walked the registration. Almost 6 minths and still no tags or registration. ​update: he finally sent the tags along with a letter asking me to remove this review and basically telling me buyer beware. This is how he treats his customers.

I really needed a loan to get my car out of the impound. My cars been in the impound for a couple…read moredays and every day it's there it keeps getting more expensive. I didn't have any money to get it out of them home so I decided to get a loan. The loan is very easy to get approved and I got the cash to Sameday. So I was able to get the car out of impound and now I'm very happy to get it out of there. The whole entire process is very simple. I really liked how the staff was very attentive. They were very patient and they were very helpful. I highly recommend this place to anyone that is looking to get a loan.

So I called up this company recently because my car was impounded and I needed a loan in a urgent…read moremanor.. after receiving a estimate with the rep she qualified me right away and I got approved for a loan that same day. Super excited at the help and that I was able to get my car back and fixed. Thank you so much TFC title loan for helping me!!!

The owner of this horrible place is so rude... if you looking for a nice looking car that will…read morebreak down on you come to this dump... if I could give it a zero stars I would

I will give you 1 star because the app doesn't allow me to give you 0! a dealer if cars that didn't…read moredeserve to be open doors. I buy a pickup truck for my family's livelihood. I even closed a deal, but after the study was finished, he said he wasn't going to sell me anymore. and pay our rent. when we went to ask why no more iOS to sell we were discriminated against badly treated and offended. no family deserves to go through what we went through that no family man is humiliated as we were! fifth-rate store, represented by an owner who thinks he is dealing with garbage and not people. NOTE 0. Divine justice will charge you for every humiliation you have done to us. no and professional has no words man. do not keep your word and mistreat family DO NOT BUY IN THIS STORE IF YOU DO NOT WANT TO GO THROUGH HUMILIATION AND BAD TREATMENTS NOTE 0

This review is for Eddie Vitan, he was helping me when I was looking to purchase a car from this…read morelot. His ability to engage with people and his attention to detail is what really sold me. Unfortunately I found something else somewhere else, Eddie was understanding and just happy I found something that was more suited for me and that's the marksmanship of a great sales consultant. I recommend Eddie services if looking to purchase from this lot

I have bought 4 cars from Hertz and I'm generally pleased. I wonder if Jose is still working…read morethere? He helped us with our last few purchases. He was a true professional and just a flat-out nice guy. No pressure whatsoever just good service. The office is pretty much just a big trailer. Well, that's okay I don't really need a luxurious surrounding. Like others have stated it's just a set price so you don't have the hassle of negotiating. We always get cars that are still under warranty so there's really no risk at all. In the past you could always return a car after a few days, we have never had any reason to do so. The last time we bought a car here we were actually out in 45 minutes. That's pretty darn good. The only time we had a big problem is when they supposedly pre-checked car actually had worn tires. That was not so good but they made it right when I pointed it out to them. They put on some brand new tires for me. Okay they made it right and that's fine. The other problem we had was pretty minor. The cars don't seem to have the second key fob. They will get you another one but it's a bit of a hassle to go have one made at the shop. So for my next purchase I will ask ahead of time to make sure it has both key fobs.

I had an excellent experience with Hayward Subaru, and especially with my salesperson, Michael…read moreTran. I live in Orange County and found the exact car we needed at Hayward Subaru in the Bay Area. It was the perfect car for us, but I had absolutely no interest in driving 400 miles to buy a basic sedan. Michael made the process incredibly easy. He explained that we could complete all of the paperwork online and have the car shipped directly to our home. I had never purchased a car this way, so I was a little skeptical at first, but I decided to give it a try. I also preferred to handle everything by text and email, which is much more convenient for me. Michael was completely comfortable with that and was responsive throughout the entire process. We started the process Thursday morning. By Thursday afternoon, all of the paperwork was signed and completed. The car was delivered to our house around midday Saturday, and it arrived exactly as expected -- perfect. I've purchased more than 40 cars in my life, and this was by far one of the easiest car-buying experiences I've ever had. No spending hours at a dealership, no unnecessary back-and-forth, and no 400-mile road trip. Just a straightforward transaction handled almost entirely from my computer and phone. A big thank you to Michael Tran for making the whole experience so easy. If you're considering buying from Hayward Subaru, I'd definitely recommend reaching out to Michael.

We had our 2023, which we purchased here as a certified used car, serviced yesterday, 7/30/2026…read more We had great service from the time we arrived and were greeted. Our service rep, Hubert, was friendly and thoughtful. We went over what was going to be done to our car and then went to their lounge tgo wait. After the service was completed, a service rep went over the work that was completed and addressed an item that needed parts. Their follow-up was amazing. They provided a video of the inspection they completed, a printout summarizing what had been done, and had the parts we needed by the next day. I am very happy with their service department.

Diamond Autos was incredibly respectful, kind, and caring throughout the entire process. The…read moregeneral manager worked very hard to make sure I left the dealership with a smile and in the exact car I wanted. He never gave up and made sure I felt valued and respected. He took the time to listen, shared stories, showed genuine care, and made the entire experience a positive one. I truly appreciate everything he did for me.

My kids and I have been discussing replacing our minivan with a smaller car for years, but I loved…read moremy minivan (still do) and couldn't imagine parting with it. Over the past few months, my son and I searched for affordable used cars, test-drove cars, shopped around for a good trade-in price for the minivan, and even posted the minivan on Marketplace. Yesterday, as I drove off the High Street bridge and returned home to Alameda, instead of turning left, I drove straight to Diamond Auto's lot. I recognized my son's dream car by the enormous spoiler on the back. I took it for a test drive. I sat with Alex to discuss the price. Today, my son and I test drove the car. We sat with Alex to discuss the price and the warranty (3-months, which isn't much, but it's 3-months longer than any other warranty we were offered). We came to an agreement. I gave Alex the keys to my beloved minivan (which is now for sale, by the way), a lump sum on my credit card, and drove away in a sporty sedan. It wasn't just that we found the right car at the right price today. We found the right salesperson. Alex is supporting the local community as well as his own family. He negotiates directly and clearly. He speaks respectfully to middle-aged women and teenage kids. No gimmicks. No pressure. No confusing equations. Tell him what you need, and he'll tell you what he needs. If it works, it works. If it doesn't, no pressure. I enjoyed doing business with him.