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    ADT Security Services

    1.5 (312 reviews)
    Open • Open 24 hours

    Services - ADT Security Services

    Security monitoring services

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    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
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    Photo of Cool N.
    35
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    7

    8 years ago

    Looking for another service. Waiting for 4 hours for a repairman. So it's ok for our burglar alarm system to be broken?

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    Photo of Always T.

    Always T.

    Helpful 1
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    Photo of Rose L.
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    11 years ago

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    11 years ago

    I signed last night, I will cancel today after reading these reviews. The rep was super awesome!

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    Photo of Tiffany M.
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    11 years ago

    Helpful 3
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    10 years ago

    Helpful 1
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    10 years ago

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    10 years ago

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    9 years ago

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    7 years ago

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    11 years ago

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    8 years ago

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    6 years ago

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    8 years ago

    Be careful, the ads are misleading. The company will confirm the price and charge you trice more. Stay away!

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    8 years ago

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    10 years ago

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    7 years ago

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    8 years ago

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    8 years ago

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    9 years ago

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    8 years ago

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    10 years ago

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    10 years ago

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    7 years ago

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    11 years ago

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    13 years ago

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    9 years ago

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    9 years ago

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    8 years ago

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    9 years ago

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    Photo of Pam R.
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    9 years ago

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    8 years ago

    Matt Brown was totally upfront & gave it to me like it was, great job! So if you are using ADT ask for Matt Brown!

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    9 years ago

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    8 years ago

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    8 years ago

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    8 years ago

    Tim Gilbert local ADT rep has been fantastic. Helped setup service for both myself and my mother with no problems. Highly recommended.

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    8 years ago

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    7 years ago

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    Photo of Aminah M.
    303
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    7 years ago

    Helpful 3
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    Page 7 of 8

    Ask the Community - ADT Security Services

    Review Highlights - ADT Security Services

    “Got a response from corporate people, they immediately set up an appointment to remedy the situation, a sure sign of a very good company, of providing the right service for their client.”

    Mentioned in 4 reviews

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    Vivint

    Vivint

    (247 reviews)

    I had a new security system installed today, and Bassem was absolutely outstanding. He was here for…read morenearly 7 hours and worked with such professionalism, patience, and attention to detail from start to finish. Not only did he complete the installation thoroughly, but he also went above and beyond by running new wiring to make everything cleaner and more secure. He even noticed my air conditioning tubing was loose and took the time to tape and secure it -- something he didn't have to do, but did simply because he cares about doing the job right. It's rare to see that level of dedication and pride in workmanship. Bassem truly exceeded expectations, and I'm incredibly grateful for his hard work and integrity. If you get him as your technician, you're in excellent hands!

    Sales agent stated this service is cellular. Excellent feature especially if you travel. However,…read morenumerous disruptions with service due to communication from mobile to panel. House alarm goes off often. Have had to false alarms with security arriving. This is ongoing for a year. I'm angry. My neighbors complain and they all have ADT. Deleting app and reinstalling every time there's a software update is a total NIGHTMARE! I keep calling ti get this fixed. Now they blocked me. I can't even call to cancel this crappy service. Reporting to BBB and requesting assistance. I have ti move and need the equipment taken/removed. Tech who installed said it's offered. Wonder now, is that true? Customer service is overwhelmed with calls. Clearly not helpful and don't troubleshoot properly with tech support. DO NOT GET A CONTRACT & GET LOCKED IN. Horrible and unreliable service.

    American Lock & Key

    American Lock & Key

    (136 reviews)

    Westside

    Everything went well!…read more I walked in at 4:45pm, not realizing that it was so late in the afternoon. As soon as I walked in, I felt incredibly welcomed. Nick approached and willingly asked how he could help me. I shared that a year ago I had a fob car key made from a different locksmith and recently it stopped working. Before Nick addressed the problem, he noticed that my fob key was taped with blue tape. I shared that ever since I got this fob key made, the actual key for the car never stayed in place so the blue tape was to ensure that I wouldn't lose the key. Nick, without me asking, stopped and took the time to try to fix that issue. Unfortunately, that issue was not fixable, but Nick gave 200% to try to fix it. Fast forward, Nick ended up changing the battery in the fob key and that fixed my issue. Finally, on a completely different note, I asked Nick for a huge favor. I explained to him that I went to get gasoline earlier and when I went to pull the latch to open my gas door, a clip fell out. Little did I realize that without a functional clip my gas door will not open. Nick gladly helped me get my gas door open. I walked into American Lock and Key with so much stress. I left without the stress, thanks to Nick! If you have key or lock issues, do not hesitate to ask American Lock and Key for help. They will go above and beyond the call of duty!!!

    Needed to have mailbox keys copied. I stopped in the store today and the young man who waited on me…read morewas very nice and competent. He quickly copied the keys and I was on my way in minutes. Of course, the keys he made work very well and easy on the wallet. I had made the mistake of going to another place that copied keys and the keys did not work. Don't pay Post Office prices or go anywhere else.

    ADT Security Services - securitysystems - Updated September 2026

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