I was having an issue with my car battery and the mechanic/driver was a huge help. He had a great attitude and gave me all of the information I needed to get back in the road. I'll definitely be recommending this particular Autozone to my friends and I'd like to give a shout out to that employee for going above and beyond. read more

Customer service by manager Isaiah was amazing!! Not only was he patience, but he really went the extra mile to help me out. He was knowledgeable, but professional. This is my new go to auto zone read more

This AutoZone got the best customer service, Isiah helped me put on my new battery and engine filter. I highly recommend this autozone if you live around this area. read more

Autozone was a lifesaver today. The store was open on Sunday. They had a replacement battery for my car. And Alex R replaced the battery professionally and quickly. He also offered to test the alternator on the 14 year old car that we had purchased 9 years ago and he confirmed the new battery and the alternator were in tip top shape. Thanks! read more

Sales person Micheal P. is a great guy. My 9 month old battery died at the Circle K down the street. I couldn't remember where I bought it. Mike looked for it in Autozones records and called O'Rielly's. He confirmed that it was still under warranty, and I was able to get a new battery across the street. read more

Great customer service. I love AutoZone. Alex was sweet. Great return policy's. Highly recommend

The real test of a company is what they do when something goes wrong. I was fortunate enough to speak with Martin Lechuga, who is the district manager for AutoZone. Martin is very professional. He is courteous, extremely helpful, and resolved everything in a very pleasant way. I am very grateful to Martin. He also reminded me of the reason why I shop at Autozone. read more

Came in needing a new battery. Excellent customer service figuring out what kind to replace it with as we are not "car people"! lol Daniel went above and beyond putting a new battery in for us with a fantastic attitude. Superb customer service skills! Daniel, you saved the day buddy. So appreciative! #autozonefanforlife read more

His name is Steven. A, I went today to get an oil and filter for my car there was just 1 people at the store and he gave me a piece of paper with a 8 digit code of the part number he told me to go look for it at the back while he was chilling in his phone it took me 10 min to fin that part in the racks.. like come on bro if you don't wanna work and wanna be on your phone while attending a customer just quit. read more

After that big rain, I realized I needed new windshield wipers, so off to Auto Zone I ran! They had a great selection of value priced to high end wipers, and easy to read part catalog, but the best part was Ricardo! He offered to help me change out the wipers and I took him up on his offer. Not only did he help me, but he TAUGHT me how to change them myself. "If you give a woman a fish, you feed her for a day. If you TEACH a woman to fish, you feed her for a lifetime." Thank you, Ricardo! read more

This autozone location is great, all the employees where especially nice and they were so accommodating letting my puppy walk around the store with me as i shopped. We're working on socializing our dogs as much as possible and knowing that there's another place we can take them around to do that. The employees that helped me where especially knowledgeable about the things i needed to get and didn't pressure me for any "add on" type of sales. They really just went above and beyond what i expected for an autozone, i will be coming back to this location exclusively. read more

AutoZone Auto Parts - BBB - Auto Parts & Supplies Near Me - Goodyear, Arizona

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Literally called and asked if they had a part in stock, they said they pulled it off the shelf and we were on our way. Arrived four minutes later and they said it wasn't in stock. read more

Rude staff. They would not assist at all with battery change other than throw some tools down on the counter. Also, when customer refused to wear a mask, they let the bozo in the store. Masks are required in our county. Politics aside you are messing with my health! Bad place, won't ever go back. read more

Would give a zero but not an option - ordered a part to have a safe 7 hour drive. Waited all day for a part - never ordered by store employee -Incompetent for the most part - just sad that I was relying on business that sells auto parts to ensure my safe trip. Guess I'm screwed if I break down in the middle of the desert between here and cali. read more

The gentleman was very helpful I should have taken down his name. He replaced my battery and was very polite Great customer service !

This place sucks. Girl here is rude and no help at all. Her suggestion is google how to change the battery. Would not even look in the computer to figure out which battery to get. Is this not your job? You know...to help the customer. read more

If I could give a negative star this would be the first place I ever would have done. Needed a battery swap, they could see my purchase 6 months ago, and kept telling me that they were running an end of the day report and to wait ten more minutes. 45 minutes later they finally let me take a battery. They were super unprofessional and while on the phone with the other store you could tell they were bad mouthing my situation: Will not be doing any further business there read more

Coming from LA every auto zone normally will have someone who's an expert on everything and anything about oil changes fixing cars etc. Well these guys here weren't very helpful... Not even knowledgeable on oil changes. That's pretty bad to me especially if you work at an auto parts store. read more

Had a bad battery that was a few days past the warranty and was told nothing they could do on the warranty. But the manager ended up making it work and exchanged it for me .. I was blown away and thanked him for doing that .. top notch service. read more

Much thanks to Auto Zone! A rainy day in Goodyear and I was in need of new wipers. An associate quickly found my vehicles wipers and installed them for me upon request. I was in and out the door and on the road with new wipers. I can't thank them enough. I've also visited this location for a battery for my Honda during the summer months. They kindly did the same and installed it in the hot heat. These guys go above and beyond. read more

they are about as helpful there as they are at any other Auto zone. I am just never looking forward to going there or any auto parts store

Stopped here on a Friday night right at closing while on a road trip. Customer service was excellent we needed a new battery for our SUV and someone came right out and tested our battery then after we verified that's what it was then also installed it for us! Extremely helpful because my husband had worked all day then had been driving five hours and had no tools on him or and flashlights and it was almost 10pm. Very thankful for their great customer service! read more

Fake warranties on their batteries. Pay extra for a premium battery with extended warranty and 6 months later they won't honor the warranty without a receipt. Shady business here. Go to Sam's Club or Walmart for better prices and service read more

We pulled in after a coolant leak had us overheating on 6/31. Guy found our part, let me use his tools and held a flashlight. This guy cared about us. Much appreciated! read more

Had the absolute worst experience ever! No one that was at the store was willing to help anyone. There was only one register open and all the other lazy f**** we're just walking around doing nothing or going to the back to talk and crack jokes. I went in to see if they sold car remote batteries the guys who helped me just said yeah they're over there but didn't even bother pointing at to where they were. He then realized that I had the key in my hand and said pop it open so you can see what battery you need. Hello! You mean, "can you pop open your remote so I can see what battery you need" I mean it's basic customer service skills that obviously no one in that store has. They weren't willing to help anyone out just tell them to go to the other side of the store and basically look for what you're looking for on your own! If the manager sees this I expect a response back as to why you're running a shit show in your store read more

Nathan and Jareald both manager here and both didn't acknowledge me. I stood there 20mins but they were to busy counting drawer. So both of them just kept staring at each other and counting same drawer over 20+minutes. Horrible service. read more