I didn't even get serviced here, and would never based on the phone call I had with the front desk person! Incredibly rude man, condescending, and should not be working in customer service at all! I am paraphrasing my earlier review that I left on their Google page but you can look at the photo I attached to see it! I called here to get a quote on a set of ALL SEASON tires, dude was already sarcastic with me when I asked if they sell tires! All I had was the tire size details and he asked me, "what type of vehicle is it?" I said, "I do not know, I think it's a Chevy Malibu.." and he then, in an irate tone followed up with, "is it an LS, or LE....blah blah blah" mind you, I had already gotten quotes for a set of tires from 3 other shops in town prior on the size alone....this dude is acting like he needs my VIN number to give me a quote. So I finally replied, "it's okay si, I'll call somewhere else. I only have the tire size." And he snaps back smartly, "well theyre gonna ask you the same thing" and I snapped back, "no it's not, I just got off the phone with 3 other shops " and what do you know! He goes quiet, and finally decides to ask what my tire size is! Isn't that funny? Anyways, I told him my size and that I wanted all season tires. At this point, I already know I'm not buying even a FUNNEL or a TOWEL from these people....but might as well finish the call right? Dude is like, "you do know all season tires are summer tires correct?" Like no sh** Sherlock, i want all season tires so I can keep them on all season, its in the name! I dont need you to break down what it means, do your job I know hes just power tripping cause i checked his snooty a** earlier. For a business, they sure don't like to make money! Anyways, I'm used to this type of snarky behavior as a WOMAN but I would not recommend this place for ANYBODY! If I could give y'all a zero I would! Sincerely, a customer y'all will never have in your life! It is clear you guys hire ANYBODY off the street! Toodles xoxo read more

Alaska Tire & Rim - My review that I left on their Google page just in case they delete it - Tires Near Me - Anchorage, Alaska

This place was recommended to me by the Costco tire center since Costco was unable to accommodate my request for studded tires. I thought the price was fair considering what the tires retail for. They didn't have them in retail but I was able to get an appointment about 10 days after my initial visit. The staff was very professional and friendly. I was surprised to see all the negative reviews, but my experience was overall very positive. I waited about 45 minutes longer than I was expected to, but it appears they operate on a first come first serve basis for customers showing up at opening. I was third in line so all together, I was in and out in about 1 hour 15 minutes. read more

Got a tire change over from these guys and they cross threaded 4 studs that I had to get replaced which cost me around $700.

If there were negative star ratings I'd definitely give them -3 rating. I just called to get a quote on a tire for my car. And had absolutely horrible customer service. He was very rude, short with me, kept cuing me off, and talked to me like I was an idiot. For no reason. Probably because I'm a girl and I don't know ANYTHING... Is the vibe I got from the way he talked to me. I wouldn't call them, again if my cars life depends on it. read more

I waited an hour as the front office refused to stop socializing to a friend to take details about my tires to fix a leak. As the guys from the shop stood there because they have to get a work order from said lady at front office. Needless to say work was never done because they ended up closing. Making me stash my truck in town and find a ride to the valley as my groceries melted and spoiled. Avoid this location. read more

No complaints, just a tire rotation. Didn't have an appointment was third in line they said it would be done in an hour and a half and it was. On their website it doesn't offer appointments but the do take them guess you have to call to schedule one. read more

Piss poor service take your tire changeover to other shops. Tried getting winter tires mounted but the gal behind the desk became argumentative because my winter tires were 1 size wider than factory oem sized tires which was something that did not matter for my car. Would not recommend. read more

This business does not follow federal law (ADA) and is violating the local masking mandate by not allowing for medical mask exemptions and trying to harass me about my condition. On a very chilly morning, I was forced to sit outside to wait for my vehicle after the owner told me they have their own policies (which are illegal) and I was not allowed to sit in the waiting area. The counter gal was very kind but the owner is not. I purchased my tires with a lifetime warranty that includes maintenance rotation and balancing, however, I will not be returning to this shop that discriminates and segregates. If I could give negative stars, I would. read more

Have been going there for maybe a decade for tire changing. Always great service. They have great recommendations on tires also and are priced as well as the big tire shops. Mike and the team are awesome. read more

FYI they close at 5. I came here about 5 years ago to fix a flat tire and they had me in and out in 30 mins (no appointment) and did it for FREE. So it's been years since I've had a flat but we unfortunately did get one again. I did read the reviews but decided to go here again because of our great experience last time. So glad we did! Stopped in at 4:25 (Yelp says they close at 6 but the signs on the shop say 5). No comments from the guy at the counter about coming in right before closing, I thought I'd get chastised but I didn't. Was in and out in 40 mins and it was only $30. I was worried they'd say my tires were not good and that is need all new ones but my tires are only 1 year old, so again I was happy to pay only $30. Guy was making jokes too, showed me the screw that was stuck in the tire and fixed it fast. I'd definitely come here again- hopefully not soon (no one wants flat tires). Side note- 5 minutes before close the phone rang and the guy at the counter picked up the phone and told someone to come in really fast if he wanted to get something done tonight. Pretty good customer service considering he could have ignored the phone or told the other customer they were too late. read more

I went there to have tires dismounted off rims so I could sell the tires. They proceeded to call me and my buyer to the back where they pointed out I had a small hole in one of the tires (which was professionally patched) and also pointed out the difference in tread for each tire. The buyer looked at them himself and was okay with that fact but backed out of buying them thanks to you guys. I went there to pay for a dismount, not an inspection. Shitty service all around, I will never go there again. read more

I used to have no problems with this place but they just charged me the "SUV" rate for my small Kia Soul. Tried to say it's a "little SUV". Umm there's no such thing as a "little SUV". It's either an SUV or it's not. My vehicle is not. So when I call the manager to let him know that he was not correct in charging me that amount, he continued to argue with me that the vehicle is an SUV and refused to refund the difference. If I were you, I'd either ask how much it's going to be BEFORE you give them your car, or just find another place that won't rip you off. read more

Nice small bizz. We dropped one tire to get a patch done on it. Took over 3 hours to do a simple patch. Not happy with the delay. The owner was not people friendly. The staff were professionals and more helpful than the jerk of a owner! read more

I walked in and waited a bit before being addressed. I told them I had been sent by another store and it took the guy at the front desk a bit to figure out what I was talking about. I asked a few questions about the used tire I was buying as I had never heard of buying a used tire before. My questions were brushed off. I was not given the opportunity to look at the tire. But I was desperate for the tire as it was a discontinued one to replace my busted one. There was the fee for the tire... and then the disposal fee.... then the mounting fee. Ended up being more than I expected but was still about a third of what a new tire would be. read more

Ripped my girlfriend off. Claimed her bent wheels punctured the tire when she only needed new wheels. She said she was going to shop around they told her that they already started. Wouldn't let her see the punctured tires (they were already thrown away). They also charged her way more than other places would. This place is shady and pushy. They take advantage of people. read more

I was in desperate need of some winter studded tires and Im glad i went to the right place. I was in and out of there probably 30 mins max. I was calling around for quotes and they were the cheapest. I was dealing with Steve, really nice guy...idk about his boss...I will definitely go back there again. read more

As a woman going into an auto shop, I'm always afraid of getting swindled. Alaska Tire & Rim proved that my fears were justified... This morning I went in to see if they were able to check out my rims as they were slightly (and I mean SLIGHTLY) bent from going over a pothole. After an initial 15 minutes of waiting, they come back out to tell me that my tires AND rims have to be replaced. The manager then quickly babbled out the prices and fees. When I started to object and explain that I was on my break and I didn't have time to do it today, he said they had already taken my tires off. Not only did they pressure me into changing my tires and rims- they didn't give me an option of seeing WHY I would need to change them out; because they "threw" away my tires before I could check for myself. I went in with expectations of getting an honest opinion on what they thought I should do. What I got was a costly and unacceptable service. read more

I had a slow leak in my tire, it was a sunday and they were open...i was like "great",..i wanted them to fix my tire,..ive ran over a few nails in my time, but the estimater came out and right away said i drove on the rims..which i did not.. it was getting low but not flat....next he told me that the tires were not the right size for my van...stating that i needed to buy a complete set,,,new $500,..used $250. I took my keys and left. the next day i took it to another place that fixes tires..he fixed my tire...changed over the spare...put the spare back..and checked the tire pressure on the rest of the tires...the best part..he charged me $10. And the tire size was the correct size.. so the ending to this story...DO NOT take your car to alaska tire and rim read more

I am very happy with their service! They are honest and they really care about your safety. They don't try to sell you something you don't need and they don't overcharge. read more

I get my tires changed here twice a year. They usually work me in without an appointment and when I have brought tires in for slow leaks they have sometimes repaired them without charge. read more

best place for tire changes hands down.they know what they doing. i recommend this place to all my friends.