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    Services - Albert Lee, DDS

    Cavity treatment

    Dental exams

    Tooth filling replacement or repair

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    Palm Desert Dentist: Cosmetic, Restorative, & Implant Dentistry

    Palm Desert Dentist: Cosmetic, Restorative, & Implant Dentistry

    3.5
    (34 reviews)
    0.9 mi

    I've been meaning to write a review about the wonderful treatment I received at Dr. Conrow's office…read morein early 2021. I was fairly new to the desert when a crown came loose and needed immediate repair. I called Dr. Conrow's office and his great receptionist got me right in. Unfortunately, a full-mouth xray and exam revealed that a lot more was falling apart than just that one tooth. Dr. Conrow showed me that fully 1/3 of my lower jaw bone was gone due to tooth and bone loss and the bone loss was becoming a dental emergency. I called my former Prosthedontist in Northern California and he confirmed that I had been well on my way to this diagnosis for several years and I should trust Dr. Conrow. The treatment was the removal of some of my remaining teeth, and an upper denture and a lower partial, built to prevent further bone loss. I have now talked to many denture wearers who were seen by other doctors and none of them had the amazing care and expertise I received. Many were in and out of their dentist's offices in one visit and have dentures that look unnatural and don't fit. Many were given totally impersonal attention at a time when they felt they were in a true crisis. I almost feel guilty because I got such top notch care... Dr. Conrow had me make numerous appointments to his office to measure, re-measure and make sure that everything was built perfectly. He had great compassion for the ordeal of getting this work done, including the emotional distress I was feeling about the loss of my teeth. But when all the work was done I walked out of there with a beautiful smile, and I feel like we hopefully saved my lower jaw. Of everything, finally being able to smile ear to ear has been the best part. I know I got the best possible care, with the best possible outcome. I am DEEPLY grateful to Dr. Conrow and his incredible staff for all the loving care and a great smile. Thank you!

    I feel like some of these reviews are quite dated. Lol. My teenage son had a dental emergency,…read morehaving 2 teeth knocked out. Dr. McLachlan was absolutely amazing. Took us in short notice as it was time sensitive. Was so calm and informative with my son. Fixed his smile. Made this awful situation so much easier and less scary. Brought peace of mind. And couldn't beat the price. The woman at the front desk was so kind and even asked how he was when I went in to make his follow up appointment. Would recommend to everyone!

    Photos
    A little bit pink still (expected given how bad it was and how quickly he handled it all) but good as new!
    A little bit pink still (expected given how bad it was and how quickly he handled it all) but good as new!
    Right after 2 teeth were knocked out.
    Right after 2 teeth were knocked out.
    Palm Desert Dentist

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    Palm Desert Dentist
    Desert Dental Specialty Group

    Desert Dental Specialty Group

    4.1
    (45 reviews)
    2.6 mi

    Dear Dr. Cartter, I am writing to express my deep…read morefrustration and disappointment with the dental implant work performed at your clinic, which in my opinion has been both unreasonably expensive and grossly unreliable. In total, I paid approximately $50,000 for a full-lower dental implants under the assumption that I was receiving high-quality, long-lasting treatment backed by professional integrity and care. However, less that three years after the procedure, the implants have failed not once, but twice. This is completely unacceptable for a procedure of this magnitude and cost. Each time the implants have broken, I have been left not only dealing with the physical pain and inconvenience, but also with an emotional and financial burden that should never have been necessary - especially after paying a premium price for what was supposed to be permanent, top-tier dental work. To make matters worse, when I sought accountablity and assistance from your office regarding these failures, you and your staff have refused to stand by your work. I find this deeply unethical and disappointing. Patients who invest their trust - and signifacant financial resources - in your care deserve better. Frankly, I feel taken advantage of and cheated. I am requesting a full explanation of what went wrong with the procedures and materials used. I sincerely hope you will take this opportunity to do the right thing and restore some faith in your practice. Scott A. Sherman

    I shared my feedback with all of you back on January 27, 2026 with my deep frustration with Dr…read more Cartter and his staff. Update as of March 20, 2026 I never heard from his office after my request to be contacted... His office NEVER forwarded my request to have my dental records sent to two seperate dental offices... AND now I have learned that two of my implants have failed... BOTTOM LINE I am now forced to pay a new doctor $25,500 to correct Dr. Cartter's gross NEGLIGENCE.

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    Dr. Cartter, Prosthodontist and owner of Desert Dental Specialty Group
    Dr. Cartter, Prosthodontist and owner of Desert Dental Specialty Group
    Welcome to Desert Dental Specialty Group!
    Welcome to Desert Dental Specialty Group!
    Desert Dental Specialty Group (logo)

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    Desert Dental Specialty Group (logo)

    Albert Lee, DDS - generaldentistry - Updated August 2026

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