I had a rodent problem at my place of business and Mr. Marco at Alert Pest Control was extremely helpful throughout the entire process. He took the time to walk me through each step, answered all of my questions, and made sure I understood what needed to be done to address the issue. His professionalism, patience, and knowledge gave me confidence that I was in good hands. I truly appreciate his excellent customer service and would highly recommend Mr. Marco and Alert Pest Control to anyone dealing with pest problems. Humans do tend to invite rodents into buildings and then act surprised when tiny freeloaders move in, but fortunately there are people like Mr. Marco who know how to handle it. read more

I did not use Alert Pest Control's services, so I cannot comment on their pest control work. However, I had an unpleasant interaction with someone associated with the business after parking in front of their location. The response was unexpectedly aggressive and escalated very quickly. I was spoken to in a disrespectful manner and profanity was used during the interaction. While I understand businesses may have concerns about parking, I believe customers and members of the public should be treated professionally and respectfully. Based on this experience alone, I was disappointed by how the situation was handled. read more

I was so overwhelmed after calling several pest companies and feeling like no one cared enough to help. When I called this company, I spoke with Rose (or Rosalie), and she was a breath of fresh air. She listened, reassured me, and actually explained things in a way that made sense. She turned a stressful week into a manageable one. I'm so grateful I found this company and truly thankful for her help. read more

Alert Pest Control provides excellent service for our multi-unit properties! Their service desks' Rose, Yvette, and Marcos team is professional and efficient, even offering same-day appointments. Their extermination team effectively handles cockroach and rodent infestations and their licensed technicians conduct monthly maintenances, providing excellent value through their service. Recently requested a review of an invoice, they updated it accordingly, and emailed us a copy of the item in question; all within the span of 1 hour. Whether it's a one-time treatment or ongoing support, they're our perfect choice! Enrique G., General Manager, Noble Fields School of Real Estate, LLC. read more

I called these guys for my grandmas house. If you want to pay someone to just set one kill traps use them. But if you want to kill a small family . Their methods won't work were to set a few traps.. It kills a few but the rest will populate. Save your money. Buy poison. Don't waste thousands chasing something they can't actually control. read more

I use Alert at work for regular monthly service and they do a great job. I had a need at home to use them to remove a wasp/hornets nest and Rod came out today. He was friendly, professional, efficient and took the care of the problem in no time at all. Wasn't sure if I should try this myself or call in the pro's and I'm very glad I chose the latter! Highly recommend Rod and Alert. read more

Alert Pest Control Company - Basketball sized wasp nest. - Pest Control Near Me - Daly City, California

Had a technician, by the name of Jerome come to service my home. Very pleasant and nice. Explained everything and was considered about our health issues read more

They were very efficient. And very professional at their job. I would recommend there services to my friends.

After recently discovering mice in our building our landlord contracted with Alert Pest Control. Andrew has been the technician who's come to my apartment to address the issue and has been great! He's professional, knows what he's doing and is very polite. He provides a lot of information about the problem and lets me know what I can do to prevent further problems in the future. read more

I hate to leave this review as the employees all seem friendly when you talk with them; However, dealing with them for anything outside of the immediate service is like pulling teeth. I will never use Alert again. First issue is minor but annoying. Alert was late to the appointment and didn't contact me. An hour after the end of the scheduled appointment, I called them and they said the tech would be there in another 15 minutes. No prior communication or apology for being over an hour outside the appointment window which made me almost late for work. Now for the more frustrating part. Alert charged me for unnecessary services and it was a nightmare trying to cancel them. I initially paid for Rodent Proofing. When the proofing was done they said they would come back to check on the proofing. Some time later they came again for a followup which was free as part of the proofing. I believed there would be a second follow up as they labeled the bill as Part 1. Next month they came again but this time they charged me. They said that this time wasn't part of the Rodent Proofing but that it was a separate paid monthly Rodent Inspection which cost something like $99. I told them there was a misunderstanding and showed them the Rodent Proofing contract which said that they would come back to the house FOR FREE within a year of the Rodent Proofing. The tech said that he was just a tech and would talk to his boss about it. A week later I receive an invoice asking to pay. I emailed back explaining that I did not want the monthly inspection. No response. I emailed them once a week for 3 more weeks until the payment deadline arrived. Only then did Alert respond and say that if I didn't pay I would get a late fee... I called and explained the situation. They said I still needed to pay and I finally caved, but I was clear that I did NOT want the monthly inspection. What is the point of paying for a monthly inspection when the Rodent Proofing contract already covers this for free for an entire year? A month later they called to schedule Part 2 of the Rodent Proofing followup (or so I thought). After the appointment, the tech asked me to sign. I clarified that it was free and the tech said that it wasn't. The monthly Rodent Inspection was a paid service... I DIDN'T WANT A MONTHLY RODENT INSPECTION. All they did was look at the still empty traps they had left as part of the proofing. They didn't even check all the traps because they were too lazy to check the trap in the space above the garage after I mentioned it was there. This time I explained that I already canceled the service and refused to sign. Shortly thereafter I received a bill which was signed anyway (with someone else's signature). This time I called them immediately and once again explained that I had no need for the monthly rodent inspections since I already had the 1 year Rodent Proofing guarantee. They agreed to waive the most recent inspection (but not the previous one) and send me confirmation that the monthly inspection was actually canceled. A month later I received a phone call asking to schedule my next rodent inspection. read more

Short version: Every ant in the universe was in our house. Francisco stopped by. Now there are no ants in our house. Longer version: I had been fighting the ant invasion for a few weeks. They would find a way in and overrun part of the house. I'd scrub and clean and make sure there was nothing at all appetizing for them. They would go away for a few days then somehow find the tiniest crumb of food and there would be hundreds of ants in the house again. It was incredibly frustrating and downright gross. I reached out to several highly rated services on Yelp. Everyone else either didn't respond or wanted to send someone to the house to look at the ants in.a week or two in order to give us a quote for what they could do later in the month to help. That wasn't going to work. Did I mention the ants were EVERYWHERE? It was so disgusting. So finally I talked to someone at Alert. After describing everything, they said it would take two initial visits to get everything under control, then optionally I could continue on with monthly visits to make sure the ants did not come back. Francisco stopped by the next day. At first, I was skeptical. I gave him all these theories about where I thought the ants were coming from and what they were doing. He listened patiently but was almost nonchalant about the situation. Then he calmly explained that my theories were very interesting but he was pretty sure I was wrong. As a professional, he had a good idea of what was happening, and that if I would trust him, he expected that after the first treatment he could get almost all of them, and then (as promised) by the second treatment they'd be gone. So I let him do his work. Just like he predicted, after the first treatment, I saw maybe 2 or 3 ants the rest of the week. Since the second treatment, I haven't seen any. We went from hundreds (thousands? millions?) of ants to no ants. Just like he said we would. read more

I hired alert for a clothes moth inspection. Art Barrientos completed the inspection and did a nice job. I paid in full for the inspection on the same day. I later contacted alert to speak to Art. Dennis at alert informed me that art no longer works at alert. That is not true. John. Juaregui, the manager at alert, then contacted me. John was extremely rude. He stated I was no longer a client of alert, even though I had paid in full for the inspection. He stated that my Neighbor falsified information on Art's informal inspection report. I was present when Art completed the informal inspection report, and all information was true incorrect. I have never worked with an organization that has been so rude and dishonest . Do not use them! Please see the negative reviews over the past 17 years. read more

Alert pest control took care of my bed bugs! Having bed bugs is stressful and awful and I don't wish it on anyone. Alert made the process easier and really worked with my schedule. It's been over a year and I have been bug free. The owner even called me to follow up after the treatments were done. Knowledgeable techs and arrived on time! read more

A big shout out to Alert Pest Control for a job well done! We experienced a lot of crawling beg bugs in our bed just in time when we are always already deeply asleep. And so we made a report to our landlord and they immediately sent Alert Pest Control. It takes 4 times of treatment but after one service of treatment only, almost all bedbugs are already gone! I guess they used good quality chemicals And honest to their good service. Employees were extra nice and friendly too! I highly recommend Alert Pest Control. read more

Good service. They are responsive. They know how to diagnose and address an issue. They are reasonable. They don't try to upsell unnecessarily. read more

Today I was very pleased with supervisor John and his technician Jerome for the follow up appointment I got. They were very fast and efficient with their work and very knowledgeable to answer any concerns that I have. Thank you both again until next time. read more

Warning. Don't hire these people! I got a quote from John and it was the lowest from a few pest control company. It turned out at the end that it costed me more than 3 times the cost plus a lot of trouble and headache. They started good. The guys came and treat the house for cockroach infestation and I paid them. 2 weeks later, the cockroach situation in the house was the same. I called them and they gave me the run around and said I had to pay them again before they can come again. I argued the I paid them the first time and they didn't get rid of the cockroaches. Why do I have to paid again? They were rude and didn't want to come back unless I pay the again. I caved in and agreed. They came again and treat the house again. 2 weeks later, the cock roach situation in the house was still the SAME. I called them again. They blamed us. They wouldn't come fix it unless I pay them again, which I already paid them TWICE ! They guaranteed me this time they will fix it but I still have to pay. They came to the house and treated it for the third time and I paid them. This time seemed to do the job and cockroaches were gone and didn't came back. It seemed they purposely didn't treated the house correctly so that they can charge me again and again. Please stay away from this pest control company at all cost and don't believe their words. You will end up paying a lot more. read more

They bill for things that are not contracted for or bid on and wrongly pull their equipment when they are being paid and under contract. They give the run around when called and have no proper management. They are not a company we could ever recommend. We have been managing and servicing buildings in the city and use many vendors. Alert Pest Control has been by far one of the worst. read more

I love working with Alert Pest Control. They are so professional and understanding of your needs. We have a contract with them at our company. We just renewed our contract and we couldn't be more happy. Because Gavin Newsome was for the environment which I understand. But, because of his decision getting rid of rats are getting harder to get rid of. This is where I commend John the owner to coming out to assess our problem and coming twice a week to adding more bait boxes out to get rid of the rats. His ideas have helped us. Thank you John read more

We just had our apartment serviced by David. He was super knowledgeable, very kind, and honest. He was sensitive to the roommates that were still resting, and made almost no noise. At the conclusion of his service, he updated me on what they will do next and what recommendations is will make on his report to the building owner. He was very thorough! We look forward to seeing him next month. read more

This is a family run business that I have used for many years. I have called for cockroaches, beehives, and most recently bed bugs which was a nightmare! David was very reassuring and understanding. The staff have always been very professional and dependable, from the techs to Rosa the receptionist. They have always resolved my issues and I am very grateful for they're continued service. Please support this family business! read more

Corey was friendly, knowledgeable and answered all my questions. He made quick work of the German Roaches coming in from another apartment! Thanks for your help, Corey :) read more

Bryan from Alert pest control was amazing. A total professional and great on the premise customer service. He took care of our building cockroach infestation. Very knowledgeable of what he was doing and left all of us at ease that the problem was eradicated. Would highly recommend their services. read more

Very happy with the service. When we moved into our home, there were a lot of ants. Alert took care of it and visits the house on a set schedule to keep all pest issues in check. Our guy, Art, is awesome. Super professional and reliable. read more

David has done a very thorough job treating our building for ant infestation. He's knowledgeable, friendly and has done his best to apply spray and pellets in crawl spaces and exterior spaces where ants may get in. This has all been done in a way that's careful and considerate to risks for small children and pets. Initial call out may be expensive, but return visits to reapply are reasonably priced and we definitely have less ants now. read more

Andrew Jordan is excellent - he did a great job advising the best place to put mouse traps and was incredibly professional. Recommend him and the team! read more

Our landlords have used Alert for our building since about 2020, primarily for ants but also to check for rodents. The employees have all been very pleasant. Andrew is one of the employees who has worked on the building over the past year. He is punctual and polite, and has gotten the job done while answering all our questions about pests in our building and neighborhood. read more

I have been a client of Alert for several years, and I am consistently pleased with their work. This time, Andrew came to my home for the first time. He was on time and let me know he had arrived. He refreshed my traps and set a couple new ones based on what he observed here. Andrew did an excellent job, and I would be pleased to have him come back for the next service. read more

We've been using Alert for many years to prevent any occurrences. They are friendly, responsive and effective. Andrew, our technician today, was super helpful and made an extra effort to ensure our existing outdoor traps were placed in optimal locations. Thanks Andrew and Alert Pest Control. read more

I would highly recommend Art & David! Both are professiional, highly knowledgeable, and friendly to invite into my home. Started renting a house in June which unknowingly had an ant infestation and an abundance of spiders around the property. During my five month plan with Alert, they've completely resolved the problem and provided me with very informative knowledge on preventative steps from the first appointment. read more

One of the best pest control companies in the Bay Area! Their technicians are friendly, have great work ethic, and are always making sure that everything's done properly. The office staff is always making sure that I understand everything in terms of the service and they always have a set schedule to my liking. Very affordable pricing, don't go anywhere else. This company makes sure that you have everything you need. read more

I need to update this. I rarely do this, but I truly want to spare you from this company which started out strong (dealing with ant issue) and has tanked into an incredibly unacceptable way to to business (or life!). Alert only cares about making money and not at all about their customers-- long term or otherwise. we discovered we had a rodent problem after discovering "droppings." we call Alert to ask for help. They insisted on 3x service situation but we assumed they would be reputable. the service guy came today, refused to deal with the droppings as this is "an additional Charge" and would not sweep up the droppings! We called David who said they need to get a picture of the poop to assess the cost! seriously, they want to add charges per . No! so tired of their b,s, they can't even keep track what the appointment was for (despite 5 calls, they still thought they were here for ants! SAVE TIME and MONEY. go elsewhere read more

I been Referring this outfit since I got in business. The owner is a really good and honest guy. I recently been referring my rodent customers to him as I do not do bugs and after 3 follow ups with my customers who have used his services I know he still maintains the highest standards and integrity. read more

Michael and the staff has been helpful. They took care of my clients. Highly recommend

Dealing with an ant problem came to a close when Bryan came out and dealt with it. Thanks again for taking care of this and being thorough. I haven't seen any ants since his service. read more

Alert Pest Control has been my business pest control company for the past 12 years. My regular service technician David H. Is very professional, knowledgeable and always on time. The office staff are wonderful & very accommodating. Not once have we ever consider going with another pest control company. Keep up the Good work ! read more

After reaching out to over 5 companies, I hired Alert Pest Control to help with a severe Pidgin issue. They clearly were the most knowledgable about their trade and was quick to start working to resolve the issue. Due to some unforeseen issues, they were not able to complete the work, but they quickly helped me to locate another company that could assist. I am very appreciative of their help and wish them all the best. read more

We needed help badly and locked in the right company! We could not have asked for a better technician to have helped us through such a difficult situation of Ants and Rodents. I highly recommend Bryan to treat any problem you may have. Bryan is really friendly and clearly knowledgeable. Our problem went from thousands of Ants to 4 treatments later spotting less than 5 ants. Which is amazing considering how long we have been battling the ants. Oh yea not a rodent in sights! read more

Will never use this company again. They came out to Inspect my house and never went in the attic, garage or under the house. Hired another company and it was like night and day. They also places the wrong traps and ran out of them to finish the job. Highly disappointed! read more

I had a problem with ants that were going into my kitchen and Art was professional and took care of the problem. I am very happy with the service. I will definitely recommend his professionalism and service if I ever have problems again. read more