They damage so much stuff, it was absolutely shocking! We have moved four times in the last 5 years and have never experienced anything like this. Boxes crushed, dishes broken, furniture scratched and chunks taken out of it! They refuse to pay for items inside boxes we packed even though the boxes were destroyed. It's insane. The claims person is rude and argumentative and refuses to provide us with the repair estimate given to her by a furniture restoration company who inspected our stuff. Do yourself a favor and go elsewhere. read more

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Allied Van Lines stole a large portion of my tennis shoes collection, kitchen equipment, clothes, tax information (suddenly I can't access my information online anymore), Levi's, hats, and things that I am finding out everyday. After their suggestion I paid them a large tip so that (things wouldn't fall off the truck. They did anyway). I wish I had checked their reviews before I used their services. A MINUS 10+ movers. read more

I hired this company to move me from Colorado to California. I was very specific that i needed their best, most qualified crew to handle my move because i had a lot of very expensive breakable things. I had a crew of 5 guys tackling different areas of my huge house. I was not able to over see all of them the whole time. I did my best to micromanage without being annoying. I finally received my belongings yesterday after a week's wait. I started opening my boxes right away, to find that the packers literally threw my stuff in the boxes, with no paper at all and what they wrote on the boxes was not at all what was in them. It looked like a 5yr old packed my boxes. Extremely upset!!! This move cost me almost $20 grand, and i gave them all a very generous tip. I would absolutely never use this company to do a move for me ever again read more

I wish I had read the reviews before I chose this company, and the agency Blue Chip Moving & Storage Inc was even worse . It was a miserable experience for us! Our belongings were loaded in LA on 7/14, arrived in Vancouver on 8/18. Several solid wood furniture were damaged, and it took a lot of effort to remove the tape marks left on the furniture. Three pieces of furniture are still missing and haven't been found yet. I tried to contact the manager Daniella Ortiz twice left messages, she never returned my calls. The sales person Don Walt's tried to make a deal with his convincing look, but once they had my card, they over charged a lot more with the additional work. DON'T Choose this company! read more

Allied Van Lines - Movers Near Me

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All agents are in violation of title 49 cfr 376.12 Your Escrow must be released to you upon termination in writing. The truth in federal leasing laws Title 49 C.FR 376.11 specifically states: Under any circumstances may the escrow be returned later than 45 days. For your escrow During your lease, you must receive from carrier a separate monthly statement of an interest-bearing account 91-day 13-week treasury provided to you each month by carrier or agent, in which rates are determined weekly By Treasury Department Upon entering a lease agreement, You are not required to purchase or rent any equipment upon entering a lease agreement Answer: if you must purchase or rent Qualcomm, Eld, Peoples net, dolly's, pads, trailer insurance, truck insurance, public liability insurance, decals, truck numbers, possibly having to pay to have his truck painted their colors, paint is also a product if you are not allowed to obtain any of these on your own! Or I currently contracted and charged not given the opportunity to obtain on your own or forced you may be entitled to a lawsuit Under The Private Right of Action against your company. When an lessor revenue is based on percentage of the gross revenue for a shipment, you are entitled to a computer generated statement and or an copy of the completed billed freight bill ( Key word must be one of the same ) So another words if they refuse to show them or provide copies they are not one of the same computer generated statement and or hiding a large portion that is coming off the top without your knowledge. Payment to drivers from the carrier must be paid in full within 15 days of receiving paperwork to carrier by contractor also the laws apply to the carrier that the independent contractor does not have time limits in submitting his paperwork after delivery Carrier must provide any refunds of base plate of unused portion and any fuel tax credits When a shipment is pre-loaded the carrier is responsible to the driver for any overweight, over dimension by height or width the carrier is fully responsible for reimbursing such fines to contractors The Best thing you can do as a driver in the event you are terminated or decide to leave a company is to send them a written statement that all identification has been removed which only applies to decals and not paint so your 45 days of escrow return begins. Many carriers such as Atlas Van Lines, United Van Lines, North American Van Lines, Dart, England, Allied Van Lines sometimes will use brokers or third party companies then forward it to carriers such examples Tier One, Charter, Denali, You also have accounts like consumer relocation that take huge numbers off the top of 12 percent before any discount including your fuel surcharge and many carriers will skim off your fuel surcharge. It Is time for a change in the trucking business for you to make good money year round not part of the year. As you all are professional drivers and should be treated as such. This site was built with you in mind and if you have any suggestions or are working for a non-compliant, dis honest trucking company we would love for you to reach out to us so that we can expose them on this website. read more

I have moved multiple times in my career. This is hands down the worst move and borderline fraud I have ever experienced. Usually I have moved with a job and my employer has paid. This time I was retiring and moving back to our retirement home. We chose what we thought was a national agency. The truck that picked us up was quite old. The movers were, what seemed to be, movers from the local area and were quite unprofessional. Ultimately the biggest issue is that they broke a prized piano of my wives. I pointed this at when they were unloading. The mover documented it on the paper work. When I filed a claim, the mover had also documented that it was broken at origin. So even though I paid full rate on my moving insurance so there would not be any issues here we are with a denied claim from outright brazen behavior. Please, please, please do NOT trust allied van lines with anything prescious. read more

Allied Van Lines - Movers Near Me

Hector Ortiz and Enrique were the 2 gentleman who packed and moved all of our things. Very trustworthy, quick, and careful. They arrived on time and were completed in less than 2 hours. Very polite and helpful. Totally recommend. Thank you!! read more

I would never use Allied again. They took almost a month to get us our furniture when they said it would be 2 weeks. All of our boxes were ripped and broken up. Everything we listed as fragile was put upside down and just thrown around. The furniture delivery men were very aggressive and one shoved me. They ripped a hole in our brand new couch, broke many glass dishware and a very expensive vase. They wanted to charge us for them changing the truck when we never once asked for that, don't understand why we would be charged for them deciding to change the truck. This was an absolute nightmare of a move. DO NOT USE THEM! read more

Company relocation. They intently underestimated weights. Underestimated Time to pack and unpacking. Team of 5 5 days to pack 41,000 pounds. Left behind tons of stuff, as well. Some stuff they cant carry, SO I will never use a moving company again. Oil, spray cans, (140-160 cans) empty gas cans (12) Nema class skid rated shelving, hand guns (200) Gun powder 22pounds. Boards, stuff mounted on wall, Lost a ton of money STAY AWAY from all movers read more

If I could give negative stars I would. DO NOT use this company. We would be here all day if I explained each issue I had with them when I shipped my belongings between states using them. They are extremely unprofessional, untruthful, and unaccommodating. Our expensive belongings were 'lost' (I think stolen), we were told that they weren't responsible for it and then it was magically located months later and shipped to us in a broken down box through Fed Ex without any prior notice. Please avoid this company at all cost. read more

Great move from SoCal to Colorado! Nick and Karen were amazing to work with. Nick is beyond helpful, will go out of his way to help you with whatever you need for your move and he's on top of communication! The movers upon arrival were fast efficient and very kind. The movers at delivery were also very kind. They weren't able to move my pianos into the spots needed at delivery so that's why I am giving 4 stars instead of 5. We have to still find someone/ a third party to do that. But all in all it was a really great experience. Highly recommend! read more

Don't ever trust this company for moving! They lie from the start and then raise the price when it's too late and they already have your stuff. You're stuck having to pay the extra fee. They also stole some of my things, broke others, and didn't take good care of the rest. I was left with broken stuff. And when I tried to get compensation for the damaged items, they declined most of the list items except few to keep the cost lower that the deductible fee. They obviously have this strategy to avoid paying anything for the damaged goods. Stay away from this company--they're not trustworthy! read more

movers (allied contractors) gave inacurate information at time of estimate, agreement and loading. would not reply to inquiries. had to go through allied van lines customer service to get any information. Once I could get in touch with persons at Astral (the allied contractor), they did not provide any help. My belongings are in limbo and I have no accurate idea of when they will arrive. 2 separate dates were agreed on an neither have been honoured. My life is on hold due to these crooks. read more

I posted this review also with the locally contracted mover in my area. However, this mover is a representative of Allied and I am deeply disappointed in the service received. We moved our daughter from LA to San Diego in the same day. I contracted Allied Moving and was referred to Blue Chip Moving as they were the local providers. Bruce, the sales rep, was very helpful and reasonable. To minimize the time (and cost) the movers needed to pack, Bruce documented that we had all her boxes and furniture in one spot. A list of all items with dimensions, including furniture, was provided. The sales rep acknowledged that the furniture, TV, and canvas painting needed to be wrapped and protected. The contract even stated that the TV needed to be in a box. The moving coordinator Carol contacted me and assured me that all movers were employees of Allied or Blue Chip, and not 3rd parties or subs. However, when I asked the movers if they work for Blue Chip or Allied, I was told that they were from another company and they do work for Blue Chip. When the movers arrived, the experience was unpleasant from the beginning. 1. The movers admitted that they did not bring any boxes or packing materials because they "had lots of big moves earlier" and only brought used paper and blankets. I was also told that they emptied the truck because they didn't know how much stuff we had, but I had provided a detailed itemized list with dimensions and the estimate used my list. 2. They did not want to wrap the couch or bed in plastic and I had to insist on wrapping to keep the items clean. They just wanted to cover it with used pieces of brown paper. 3. They did not secure most of the furniture ; my husband was there when the truck was opened and saw that much of the furniture fell or shifted on arrival to San Diego. 4. Specifically, a favorite wooden dresser in great condition arrived in San Diego with significant damage to three of the handles. When packing, the movers took the drawers out and moved the empty dresser but refused to put the drawers back into the dresser because it "would save time on arrival". I was assured that they would be secured. On arrival to San Diego, my husband saw that the dresser frame had fallen over onto other items and the drawers had slid on the truck floor. After the movers left, we noticed that one handle was split and two handles were missing wood. The movers never admitted the damage and never gave us the pieces that had broken off for repair. 5. The movers were always rushing, banging the items in the walls. We did not feel that they cared about being careful, only trying to get back on the road as quickly as possible, because they wanted to drive back to LA. In regards to timing, I paid for 11 hours but they showed up at 8am and left at 1:30pm, with traffic taking only 2 hours to get back. They were paid way more than the hours they spent and I am upset that they rushed so much when we did everything to make the move easy so they could take more time to be careful with our items. What is most disappointing is that the move coordinator emailed me afterwards asking: "Hi Leticia, I wanted to check in with you to see how everything went with delivery. Did you have any questions? " I described the issues and she never responded back. Why bother sending the email? I realistically expect that things can get damaged in a move, but much of this was preventable. The lack of packaging materials and no effort to pack the bigger items is inexcusable, since Allied claims to be a "Full Service" mover. I saw none of the "full service". They didn't even need to enter my house to get items or dismantle/rebuild any furniture. We did all of that ourselves. Good thing, because my fear would be that they would have damaged more items if I let them reassemble anything. I will never use Allied again as the movers that were hired by Blue Chip were unprofessional and terrible. I feel deceived by Blue Chip and Allied as what they promised on the website and verbally was not delivered. read more

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What absolute clowns. If I could charge them for wasting my time I would. They moved my car across country and 6 months later sent me an email saying I still hadn't paid. Umm per THEIR contract I don't get my car until I hand over the check, and since so much time had passed I didn't keep the other side of the cashier check. They insisted I go to the bank to prove it was cashed. I went on 6 separate occasions and every time the bank told me that would call me with an update. Apparently it's a process to confirm an old cashiers check had been cashed with no check number. When they finally called and said it was indeed cashed to Allie Van Lines I relayed the message. One month later I got a letter from a lawyer saying Allies Van Lines (or Coleman...same thing) were sending me to collections for failure to pay. I went back to the bank and insisted I get a copy of the cashed cashiers check. Eventually I did and sent it to the lawyer and the idiots who harassed me about it for a year. Save yourself the headache and literally go anywhere else - side note the car was FILTHY when it was delivered. read more

Well, I wish I read the reviews before I arranged our move from California to Indianapolis with Bergen/Allied. It was the worst move we've ever had. Overpriced?-checked! Damaged items?-checked! Lost boxes?-checked! Bad inventory? - checked! Good customer service? Any attempts to find lost items? - unchecked! Are they going to do anything to improve their services? - I do not think so... read more

Pretty useless and rude customer service. Movers damaged my items upon moving. I'm sitting here for over two weeks with damaged furniture just sitting on the floor because they told us to leave it as is for the inspectors. After receiving no email or contact whatsoever after submitting my claim, I contacted them and they rudely said that they can't do anything unless 15 business days pass. So basically I have this broken furniture on my floor for over a month waiting for an inspector to come in and see "oh damn, it's broken!" When I've had picture proof since the day of moving, and the movers themselves told me that it was broken. It's great. I don't recommend this service. read more

Hard pass. Called last week to set up with Allied for a move at the end of the month and they scheduled a Zoom inventory and estimate with Berger moving (their agent). The Allied spokesperson (Karen) said end of month is filling up fast but that she could only set up the Zoom in two days. You can guess what happened - the mover called at the appointed time and before even starting the Zoom bit I asked if 30th still good date for the move and of course he said no. Thanked him for his time (not his fault as Allied dropped the ball) but if they can't handle the simple things (like logistics) certainly wouldn't trust them with a move. Early yet but so far International Van Lines hasn't let us down (fingers crossed) read more

Warning, Don't Hire this company, I have moved 5 times, We kind of know the rountine. I have lunch for the crew and a cooler with pop & water to help with there day. This one the was the WORST, an hour late, an angry driver cussing up a storm with dispatch & working his guys to death. None of this move was cheap!! In the photo I paid 35.00 for wrapping up a all natural latex mattress for protection see the pieces that ripped off of it. Paid 835.00 to crate up a pool table & reassemble it, that was joke we had to hire professional to do it right! Buying insurance with this company you will NEVER get the value for the items they ruin. Good luck in dealing with the customer service, they got your money and they're not giving any back! read more

Allied Van Lines - this cost 35.00, do you want to use this company, coleman/Allied - Movers Near Me

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We used Coleman / Allied for our recent move from Texas to California. I 100% would NOT recommend for your move. Our household items were moved with complete lack of care. I watched as the movers STOOD on our TV while packing it up then dragged it across the floor. Three of our wood furniture items were clearly dragged across the floor without proper care and are now severely scratched. Our bar has 3 chunks taken out of the front from improper packing/handling. I think worst of all, 75% of boxes arrived completely crushed with items exploding out of the burst sides. Clearly no respect or regard given for our personal property and as expected many items arrived damaged and broken. Staff were friendly and polite, which is the only reason I'm giving them 2 stars. Would honestly, I would have preferred rude staff that didn't mess up all my furniture and electronics!! read more

Allied Van Lines - Another example - Movers Near Me

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DO NOT USE! I am planning a cross country move. Left a message. This morning got a call back from a remote worker who clearly was multi-tasking and not listening to me. I had to say "Are you there?" Finally she returned. I then asked for a supervisor..she pretended to transfer me and then hung up. I called back 3 times and each time asked to be transferred...each time they apologized. I am so tired of being told "I am sorry". That does NOT solve my problem. Each time I was transferred, and I am not sure I was transferred, the call was disconnected. I don't know how this company has so many good reviews. I will obviously NOT be using them. read more

Best moving company with a solid reputation. Definitely moves and blankets all furniture and secures boxes.

Very good & reliable. Good value. Only thing was the kickstand got bent on the motorcycle. We have to buy a new one. Otherwise everything went smoothly for our move from CA to NC. Janet F. read more

We hired Allied to move us from Spring Hill, TN to Eau Claire WI. We paid them to pack all our possessions as well as the property insurance for the move. Included in the move was our antique baby grand piano. They hired pro packers to pack it for the trip, but the movers were far from adept or professional. They had to off load our belongings to a warehouse from the box truck, and then reload to a semi truck for the trip. When the load was delivered (3 weeks late) and unloaded, we found they paid NO attention to packing anything neatly or in the labelled boxes. They stuffed business clothes in with anything else. Someone went thru our things and stole money from our wedding gifts. When the piano pros assembled the piano and moved it in, they took pictures of all the damage the movers had done to the finish and a leg was stripped of it's laminate. We had a local piano repair shop come to the house and give us an estimate for repairs and moving to and from the shop. Almost $10,000 to fix and refinish the antique. Allied sent an adjuster out after they had ignored our claim for 4 months! Then after 3 weeks we got a notice that they would reimburse us $1500 for the damages!! That will just cover the moving expense to take it to the shop and return it when finished! Customer service was the most arrogant and rude people I've ever talked to. We paid for insurance for our possessions, and they screwed us and stole from us BIGTIME! They DO NOT CARE THAT IN THE LEAST ABOUT YOU OR YOUR POSSESSIONS! After 6 months, we are still trying to find our things that they packed wrong. All my wife's wardrobe of business suits had to be dry cleaned because they were stuffed anywhere, even with garage tools! You would be very foolish to hire these people for ANY kind of move of personal property! read more

Somebody needs to keep on eye on the drivers. One almost killed on the 22 just because they gonna exit on the wrong street. Plus the driver continued to drive next to like upset truck driver. This company can not be good if it's employees are trying kill themselves and others on the road. Drivers like that will not keep your packages or belongings safe to the destination. read more

I had an absolutely horrible experience with this company. First off, I was not told that I would be dealing with 3 different companies. Maybe that is normal but I would like to have known I'd be dealing with Allied, a moving company, and a dispatch company with no communication between the three. Second, I was told constantly by different people that I was hard to "get a hold of" when they would call and I would call back and I always had to leave a message. They also asked for a back-up number and then never used it or gave it to the other companies-so why ask for one?? It was rude and condescending. Third, I had no estimated delivery date and was told different things by different people as to how close the truck was. My delivery was pushed back a couple of days because someone in the office did not communicate that I had confirmed the delivery time-again they could have used the back-up number if they were given it. They tried to charge me for a shuttle and I had to call and assure them that they could fit they truck on my street which they could. I don't know why they thought they needed a shuttle so I assume they wanted to get another 350 out of me. To top it off-my mattress was missing and my boxes were all crushed. Do not use this company! read more

I used Allied 6.5 years ago to move from Denver to New York and had a fine experience, so when we moved from New York to Los Angeles, I figured we would use them again. This experience was frankly ruined by Allied being an unethical company. They were moving my husband's Ducati motorcycle which he loves and was in perfect condition. When they arrived the driver told me that the motorcycle wasn't properly secured in the truck, which was his fault, and when someone cut him off on the 101 he swerved and the motorcycle fell over. This caused approximately $4k in damage which we got estimated later. I asked him how we needed to handle this issue and he said to email our move coordinator which I did. I followed ALL the procedures they asked me the follow, submitted all the forms, including an estimate for the repair. About 2 weeks later, I got a form letter saying that Allied couldn't be sure it was their fault and they refused to pay the claim. I am disgusted that Allied would behave this way. Just because you can screw over your customer, doesn't mean you should. I will never ever use them again. Get a mover with ethics, not Allied. read more

in an effort to find movers, I called Allied Van Lines. During the call they asked for every detail of my move along with all of my personal information which was suppose to inform the agent who was to be assigned to me. After a very long exchange of information, I was told about a deposit I would be required to pay. Then, out of nowhere, I was told that they had no agent to assist me. I am very disappointed in them for collecting all of my information and wasting my time. read more

I'd give them a zero if I could... I moved recently... their female packer stole two money orders (110 dollars)!and the male packer drank two bottles of wine and packed them empty. The driver (while packing he acted a fool about having to pack things the packers left out) refused to put things in their designated place. He waited until my husband had to run an errand to act at a fool. He said his movers couldn't get a bookshelf in the office. While he was yelling at me, the customer his movers put it where it was supposed to go making him look like a fool. He was trying to rush and not pay his guys additional money . He was truly an unpleasant person to work with. If I had to do it all over again I would definitely go with someone. No paying customer ever be yell at for request service paid be done. This driver is based out of Las Vegas so beware. read more

Nope. We used them for an Los Angeles to South Carolina move, and I've regretted it every day since. The estimate was $1200 lower than the actual cost (almost a third of the estimate!), which they asked me to cover a large chunk of, even though the estimator came to the house and inspected everything we had and I frequently told him that I had a lot of books and heavy items. The delivery was delayed more than once, and the only way I found out was when I myself called the driver. We put our stuff in storage for three weeks before we found permanent housing and when we opened the storage facility we found many of our bigger items were broken. Because we didn't claim these right away, our claim was denied. But even if it had been accepted, the basic insurance pays pennies on the dollar for your goods so it's almost more insulting to get a check for 5 dollars for a floor lamp that cost $200. The best thing? A missing carton. Oh, but don't worry, we found a carton that wasn't ours with our stuff, and it took them over a week to respond to my "hey this isn't mine someone like me is probably very worried about this also along those same lines maybe you could make an effort to find mine, as I don't know if anyone else really wants glasses from my college days?" inquiry. We made a mistake in choosing Allied. Don't be like us. Learn from our mistakes. read more

I 10/10 do not recommend using this company for a cross country move. After beginning to unpack I found some very sentimental items to not have arrived. Having packed myself, I knew something was not right so I contacted the claims office. After weeks of waiting they finally deny my claim. This is unacceptable, especially when the missing items are over the liability limit. Including precious items my dead mother had given me. I can not in good conscious recommend this company for anyone moving. I also had some issues with the lack of response and communication from the company. I don't know about you (whoever's reading) but if you have all my stuff, I expect you to call me back in a timely manner. I understand s$*@ happens, but the lack of responsibility for their mistakes when they do happen is absolutely unacceptable. I hope this review finds you well and you head my warning to take your precious items to a different company. read more

The worst in CS!!!!!! Company picked of house full of furniture two weeks ago...no ETA of delivery...,no return of calls no respect no professionalism no customer service no confidence read more

My friends mother needed to move to Colorado either her sister. My friend also needed to move out of the condo as well. Needless to say, my friend was very distraught thru the whole process and Beverly Hills movies contracted out thru Allied van lines took total advantage of that fact. They stole all her jewelry and 2/3rds of her clothes. Horrible people. Then when she complained, the woman that answered the phone told her that no one would believer her. That it was her word against theirs. Now mind you, mistakes where made on my friends part. She was so distraught that she was loosing her condo and that her mom was so sick, that she forgot to get a written copy of a receipt. But those people knew exactly what they were doing. They knew they had a good mark. Not only that, they brought a woman with them to distract my friend. She was talking to my friend while the other guys where riffling around in my friends bedroom drawers My friend has all the jewelry that her mom gave her stolen. The police also said that there's nothing they can do because she doesn't have a receipt My friend is trying to get allied to send her one, she only has the credit card receipt, but the haven't sent it to her and when my friend tries to call them and ask what's going on, the man she talked to originally won't take her calls. These people that would rob someone so vulnerable is beyond despicable and cruel. Shame on allied Beverly Hills mover located at 15500 south Main Street Gardena calif, 90248. Horrible people, be very careful read more

Stay away, indeed! We moved from LA to NY. While their prices were more affordable, as the saying goes... "you get what you pay for." They were unorganized, extremely slow and not very experienced. They packed my daughter's cup that was filled with water which spilled in the box and grew mold. What nonsense is that. When they disassemble the furniture, like the drawer knobs or the screws, they don't put them in a safe place so they get lost. So now we have drawers with no knobs. Nice. When they delivered our belongings, some things were damaged, some items didn't show up (like our Bose speaker) and some were not even ours!! NEVER USE THIS COMPANY. read more

I put in a request to them for a quote. I got a call later in the day from them and when I picked up there was silence. Finally after a few 'hellos' from me a female voice said hello, then she put on a recording asking me to call them back to get the quote. Why do I have to call you back, we were on the phone all you had to do was talk. I got another call the next day at 5:11 AM. The third call from them I picked up and again got a recording telling me to call them back. If you want my business how about NOT robocalling me?? Even better, is both times I picked up they immediately sent an email saying "sorry we missed you." No, you didn't miss me. You never actually put a person on the phone. read more

This is likely the most unethical and unscrupulous company I have ever conducted business with. To be clear, the source of my discontent is directed solely at the company, specifically their insurance claims department. I commend the driver and the local workers (both at the departing location and arriving location); they were hard-working, efficient, generally packed/unpacked my items with care, and were pleasant to deal with. The shipment arrived a few days outside the delivery window which was an inconvenience to me, but something I was not too upset about as I understand issues can arise during an interstate shipment, especially when combining shipments from multiple households. However, I would strongly recommend against using this company due to their deceitful claims related to the protection coverage of your items. Prior to the move I was told on multiple occasions that all items transported by the moving company were insured for damage, I was given very specific instructions to avoid packing anything myself as it would void the insurance agreement. As such, I allowed the moving company to pack all items. Upon delivery I discovered irreparable damage to one of my items, the item was damaged to the extent that it was no longer usable. I notified the moving company of my finding and submitted a claim form. On the claim form I was very conservative in my estimate of the cost of the item, even devaluing it to an extent. Again, I adhered to their instructions of preserving the item in its current state and not attempting to make any repairs. After a long delay I was notified that they would not provide any compensation (despite all the earlier assurances) nor would they make any attempt to repair the item. I was dismissed in a very insulting fashion. The rationale they gave for not honoring their protection policy was essentially stating that they did not verify the condition of the item during packing, therefore could not confirm they caused the damage. In essence, they shifted the burden of proof on me. Outside of taking detailed photos or video of every single item immediately before it left my possession, then taking detailed photos or videos immediately after returning to my possession, I don't know how this can be practically accomplished. While infuriated by their conduct, I also oddly felt somewhat fortunate that only 1 item was significantly damaged (although it was a somewhat expensive item), as it was clear they could apply this same bogus rationale to every item they damage. In summary, in excess of $30,000 was spent on this move, the delivery was late, I was assured multiple times that any item damaged would be covered by insurance, when I filed a claim for an item they damaged I was totally dismissed. I would caution anyone against considering this company. read more

We used Bergen/Allied and had a poor experience of missed appointments, lack of professionalism, and damages to our home on loading. On arrival at our new location we are still missing 73 items! Much of our furniture that arrived was damaged and 3 weeks later still missing more than 70 items! Local office GM still has not called back to even apologize. This is certainly the "uncaring/not careful movers to avoid! working with an attorney now and hoping for the best resolution and aide in finding our property. read more

While planning our move from New Orleans to the Los Angeles area, I searched for a moving company and was dismayed to find negative reviews of almost every company. We were referred to Allied by Angie's List, and John Fayard of Gulfport, MS was the nearest local affiliate assigned to our project. Their representative Vic came from Gulfport to survey our house and belongings and provided a quote, and even though the quote was a little higher than one we received from another mover, we decided to take the plunge and signed a contract. On the appointed day Arlando and his fabulous crew arrived and worked hard but carefully nonstop for about six hours getting our home into the shuttle truck, which was necessary because the moving van was parked blocks away because it could not drive or park on our narrow street. They then had to transfer everything into the moving van. A week later Arlando met us at our new home and, with the help of a local crew, reversed the process to get everything inside. We also had one car shipped through their subcontractor Montway Moving and Relocation, and the car arrived promptly and in good condition. To top off the experience, the final price turned out to be considerably less than the estimate! In summary, we had a very positive experience with this Allied subcontractor, but I am not able to comment on other subcontractors that Allied uses. read more

Do NOT trust this company! My mom chose Allied Van Lines to move her furniture, clothing, valuables, etc from Guilderland, NY to North Hollywood, CA because she wanted a major company she could trust. Boy was she wrong!!! Most of her items arrived except for her most valuable item - a wooden chest containing a complete set of heirloom sterling silver that was purchased as a wedding gift for my grandmother in the 1930s. It was repacked at her home in New York, as per the mover's instructions and never arrived in California. One of the boxes was marked #HIGH VALUE# China, Knives, Silverware circled with Aggen 125284. There were two repacking stickers -  #370 red by Allied and lot No T110768 and #264 yellow also by Allied. When the box was unpacked, China and knives were in it but only one handle from the wooden silverware was found on the bottom of the box. She has spoken to different people at the intake phone number to report lost and/or damaged shipments and she was told that all the information she submitted would be given to the Allied staff who would take 2-3 weeks to make a decision. She then received a request from the ALLIED staff member, Vanessa Davidson, who was assigned to her "move investigation." WHAT A WASTE OF TIME! Not only did she request information from my mom (original cost receipt of Sterling, which obviously is not available) but also told her that she should have taken out private insurance on the Sterling before Allied picked it up. Why wasn't this mentioned to her before when the valuables were discussed and papers signed? Then Ms. Davidson told her that a personal valuable items should always be insured just like her engagement and wedding rings are... how was that information relevant to my mom in finding the missing sterling, or at least the value of it, that Allied lost? DO NOT TRUST ALLIED!!! read more

I used Allied (Berger Moving & Storage). Great job. Moved our whole apartment from LA to Seattle with no problems.