I've not gone to this salon several times and I have zero complaints. When you walk in Kim knows…read moreyour name and greets you so pleasantly which is so great. Timmy usually does my nails and he does a fantastic job. I've never not been pleased with the work he's done. I even have had bad experiences other places when getting my acrylics taken off and I just got my tips taken off this past time and was expecting it to hurt as badly as the first time- dead wrong. I barely noticed he was removing the tips! The only thing i will note is that there sometimes can be kind of a long wait so if you're in a rush it's best to make an appointment which is normal for any nail salon. Kim and Timmy are the absolute best and you couldn't convince me to go absolutely anywhere else!

I don't normally leave negative reviews, but this experience was upsetting enough that I feel other…read morecustomers should know what happened. I will never be returning to this salon after the way I was treated. I booked my appointment online for 1:30 PM four days in advance because I specifically wanted to see Nicky. The salon's website listed her as a nail artist who specializes in nail designs, so I waited for her next available appointment on Monday instead of booking with someone else. The morning of my appointment, around 9:00 AM, the salon called and told me my appointment was at 10:00 AM instead. That wasn't what I had booked. I explained I couldn't come that early, and they asked if I could come at 11:00 AM instead. Although it was inconvenient, I agreed. When I arrived, I checked in and was asked whether I was getting nail art. I said yes. I was seated near the front entrance, waited about 10 minutes, and another technician removed my Gel-X nails before Nicky came over. I showed her a very simple design: a French manicure with a flower on each ring finger. While she was working, she asked if the French line looked okay. At that point it did, but once more of the nails were finished, I realized the French tip was much thinner than I wanted. I politely asked if she could make the white line a little thicker. Instead of simply adjusting it, she became frustrated, repeatedly questioned what I meant, and then raised her voice at me, saying, "Why didn't you say that before? I have other customers! Why didn't you say that when I asked you, huh?" in an aggressive tone. This completely caught me off guard because I WAS her customer. I never raised my voice or spoke disrespectfully. I simply asked for a minor adjustment, which is a normal part of a nail service. I've been getting my nails done for over 14 years, and I have never had a technician react this way to such a reasonable request. I was so embarrassed that I told her to just finish the French manicure and that I would come back another day for the flower design. The truth is, I only said that because I wanted to leave as quickly as possible after being spoken to that way. Had I felt comfortable, I would have preferred to have everything removed and left. When I went to pay, the receptionist asked if I was paying with cash or card. I said cash, and she told me my total was $125. When I asked for the breakdown, she said it was $85 for the nails, $25 for the nail design, and $15 for repainting. This made no sense because I never received the flower design, and there was no repainting beyond the correction I had requested. I paid because I was in a rush, but I asked to speak with a manager. Nicky told me she was the manager. Whether or not that was the case, I should only have been charged for the services I actually received which is what I told her. Being charged for nail art that was never completed and an additional repaint fee after requesting a minor correction was unprofessional. The entire appointment lasted just over an hour. Throughout the service, I felt rushed rather than cared for. I've been getting my nails done for years, and I've never been treated this way. A small adjustment should never result in a customer being yelled at or made to feel like they are inconveniencing the technician. From the moment I walked in, I felt unwelcome and judged. I left feeling like I wasn't treated with the same care, patience, and respect that every paying customer deserves. Based on how I was treated from the very beginning, I was left feeling that discrimination may have influenced the way I was treated, and that made the experience even more upsetting. I rarely write reviews like this, but I was genuinely shocked by the lack of professionalism and customer service. I won't be returning, and I cannot recommend this salon. I hope ownership takes these concerns seriously because no customer should leave a nail appointment feeling rushed, overcharged, or disrespected.

Absolutely worth the wait, if there is one. Meticulous work, I love them! They're pedicures last me…read morea long time and I'm really grateful for their focus and Ability to do such a nice job.

Jennifer and Daisy are super nice with excellent service! Reasonable prices and decent selection of…read morecolors for pedis ans gel manis. Have been able to do basic nail art designs I've chosen so far. Clean and usually can fit me in same day. My monthly salon of choice!

Awesome service here, I have got a few gift cards over the years. The people that I gave the cards…read moreto praise the service and the quality of work there. Reasonable price for quality work. The staff are friendly and welcoming. Make sure, to make an appointment a week before hand. They are in demand because they have a loyal following

This place is super duper clean. I got a pedicure and boy did I have a ton of dead skin. Binh was…read morevery patient with me to explain every step she took. What i liked the most is her customer service skill. I absolutely hate places that lacks the care of customer. All of tools that are not metal are disposed. This has got to be one of the cleaness nail Salon I've ever been into. Definetly recommend coming here but make sure to book online and claim the time slot.

Lynn was my hairdresser and she was awesome. I will now have her always cut my hair. I love what…read moreshe did.

Everytime I go for the eyebrows waxing, she makes us wait for more than 30 minz everytime even when…read morewe take an appointment a day before to come at this place. They give more preference to manicure pedicure, nails customers. I shall give 0 points for the above behaviour