I had a question Sunday evening after I inadvertently added refrigerant and was concerned I may…read morehave overfilled the system, which can potentially cause issues with the compressor. I reached out and received great communication and helpful advice. I had my son take the vehicle in, and Sevan was honest, knowledgeable, and very helpful, especially as a first-time customer. I really appreciate the excellent service and communication. I'll definitely be back for sure. Thanks, Sevan CD - Black Honda Accord

Reliable and transparent! Called the shop and spoke to Sevan on the phone and told him about my car…read moreproblems. He told me he would be able to look at it ASAP! Brought it in and him and his team checked it out, quickly diagnosed the problem, and gave me a good price for the work that needed to be done. The service was friendly, quick, and transparent, which is very hard to find nowadays. Definitely a go-to place for auto repair in the San Fernando Valley!! The place is located at the intersection of Ingomar and Canoga.

I found JMP through Yelp as I was inquiring for a mobile Oil change etc, a few mechanic shops…read morereached out including JMP Autowerks. The few other spots were overpriced. I began speaking with Daniel at JMP, he was nice, courteous n helpful, he offered me a great price. I showed up today, I was a bit confused as to where it was at first, but immediately found it on Lap #2. Lol Along with my oil change they did a multipoint inspection and recommended a few other services that I will have done at a later time. The waiting room was CLEAN 10 out of 10, their restroom was SUPER CLEAN, and they even had coffee, tea, hot chocolate and choices along with cookies and snacks to choose from. I am happy/pleased with my service from start to finish. I highly recommend JMP Autowerkz. Thanks guys.

Thank you JMP ! I called and spoke to Daniel about needing an oil change and transmission drain and…read morerefill for my wifes Nissan Murano. He gave me a super fair price, I was in and out within a couple of hours. Daniel was awesome and a great front of house man that makes you feel right at home and keeps you updated constantly about the the status of the car with no heavy up sale. A rare and unique experience, stress free, enjoy the lounge, tv and snacks, and a nice clean restroom. First class ! who said customer service was dead. Bravo Daniel, you cared so much I honestly thought you must own the place. Thank you JMP and Daniel for such great attention to detail. Will be back for sure... Cheers, M.

Always such great service every time I come in. I no longer live in the valley but I still make the…read moredrive to bring my car in here. I have always received honest and quality service, never once have they tried to upsell me on any additional work. Thank you Greg & Mark!

AUG 2026. Have used West Valley multiple times over the…read moreyears. Needed my Escape left passenger window repaired. Crew fixed it promptly and suggested non-OEM part due to historical failures of the Ford OEM part and performance of the non-oem substitute. Also had them do an oil/filter change and front brake job. Car in at 8am, out at 3pm. Great service and overall price. Will go back as needed.

Fast reply. Good quality work. Brought in a couple of front brake rotors to be machined.read more

I've been coming to Saticoy Auto Center for several years and their operation is Top Notch. My wife…read moreand I entrust our cars to them and we have never been more satisfied with the crew who have worked on our cars. Hamlet is the one who will greet you and he will make sure the team takes care of you.

Went in last minute for a headlight bulb replacement was referred from O reilys. These guys were…read morefast with their service, communicative with the process and honest with pricing. Will be returning for future services.

Thanks Jesse for great customer service and detailed knowledge! We came for a pre-purchase check…read moreup and Jesse helped us navigate to make an informed decision

The DeYoung family are super cool people with loads of integrity. Plus they have been in the area…read moresince the 1950s and love to support family owned places.

Their shop's system couldn't read my car OBDII and they decided to still proceed to complete the…read moretest knowing this and without letting me know, they then decided to fail my smog test due to this. Not upfront with their policies. Still charged me for $69 for a smog and charging again for retest is insane. Had me wait for 30 minutes for all of that. Unethical. Needless to say I wont be back here. Save your money and go elsewhere, $79 for a smog check is insane. I went to another shop and their system can read my OBD and free retest as well.

I love this place so much. I've been coming here for a few years now and I think as long as I drive…read moreI'll be coming here. If you take your car here and they notice something else wrong they'll call you first before doing anything and get approval, if you don't want to do it I felt no pressure from them and they just added it to recommended repairs. They also topped off my wiper fluid... well more like filled it because I had completely ran out, at no charge to me. 10/10 best experience I've ever had at a shop.

I was very disappointed with my experience at Japanese Auto Center…read more My check-engine light suddenly came on while I was driving to work, and my car stalled on the road. I stopped at the nearest place for help and was referred to Japanese Auto Center. When I arrived, Kenny told me to leave the car for about two hours and said it should be ready. At around 4:30 PM, I was told they needed to keep my car overnight because a part had not arrived and that I could pick it up at noon the next day. I explained that I had to work early and asked if I could pick it up at 8 or 9 AM instead. The next morning, Mathew called and told me my car was ready. Kenny was not there, and I was charged $665, which was more than the amount I had been quoted over the phone. When I asked to speak with Kenny, I was told he was at the hospital visiting his wife and would not be back until around noon. I had no choice but to pay and take my car because I needed it for work. Kenny later told me he would credit me a few dollars on my next visit. I also noticed that the mileage had increased by nearly 60 miles while my car was left overnight. I was never given an explanation for this, which was very concerning. The repair included replacing four spark plugs, the mass air flow sensor, and the air filter--even though I had replaced the air filter only a few months earlier. These repairs also did not seem to correspond with what the scanner had originally indicated. Most importantly, exactly one week later, my check-engine light came back on. At that point, I no longer felt confident returning to this shop to have the problem addressed again. Overall, I felt the service was poorly communicated, unnecessarily expensive, and lacking transparency. I paid $665 and still had the same problem one week later. Based on this experience, I will not be returning to Japanese Auto Center and cannot recommend this shop.

The service is incredible and most requests can be handled by them. Ray is very honest with his…read morepricing and very hospitable. Will go here for any auto-repair servicing in the future. 100% recommend! Car: 2018 Mercedes e300 Service requested: the coolant system, brakes, & tire pressure sensors

Great service and price!! Came here for a front brakes/rotors repair and Ray was beyond amazing…read more The service was quick and Ray was able to answer all questions or concerns I had. Will definitely be coming back!

This is exactly why I keep coming back to this shop. When a dealership tells you something can't be…read moredone, and the people you trust find a way to take care of you, that says everything. I had two nails in my run-flat tires, and the dealer told me that even they couldn't repair them. I brought my car here, and they were able to fix both tires and rotate them for me. They saved me from having to unnecessarily replace two expensive run-flat tires and once again went above and beyond. But what really made this experience stand out was Al, the manager. I can't say enough good things about him. Al didn't just provide great customer service--he genuinely made me feel taken care of. He listened, explained everything, made sure the job was done right, and treated me like a valued customer rather than just another car coming through the shop. That kind of personal care and integrity means a lot to me, and it's one of the main reasons I trust this place. I've been here before, and experiences like this are why I'll continue coming back. Great work is important, but having someone like Al who you feel is genuinely looking out for you is priceless. Thank you, Al and team, for taking such good care of me. You've earned a loyal customer!

Huge shoutout to Jack at Hank Tires. Even though they were…read morebusy with a full house, he took the time to help me out with a flat. He pulled the nail and patched it up right away for free. It's rare to find that kind of honesty and helpfulness these days. Highly recommend this shop!

Honest efficient and helpful I really appreciate him and his mechanics . Highly recommendread more

We've been going to Mark's for years with a succession of cars…read more Always fast, always right the first time and Mark, Mark, and team are qualified and comfortable working on cars of all vintages. Doing the work is only part of the gig. Diagnosing and assessing what work to do - THAT's where the talent comes in! I'll take that over a big waiting room with a big television any day!