I was excited to try for the first time today but evidently they were not that excited to see me. Or maybe NOT see me. I was seated and given a menu but after that I couldn't even make eye contact with anyone. No water, No coffee, couldn't even get an acknowledgment the hostess who walked by my table three times to chat with a server. 20 minutes in and nothing! I could understand if they were busy but I parked right in front and there were 6 seated tables inside. It's a shame but I'll try another somewhere else. Too bad I had to pick a star cos they didn't deserve even one. read more

My food seemed tossed around and full of grease. I had to throw it away. I wasn't satisfied at all.

Servers are decent. Orders incorrect but after an hour you're just over it and eat what you finally receive. Kitchen backed up for over an hour!?! Why seat me then!? This was my second time at this location and last. The one near Tinseltown is better. read more

Went here with my dog this morning and sat outside. Great service and food. I usually avoid large chains but they were convenient and had outdoor seating and I'm happy I stopped. I ordered the biscuit and gravy, the sausage had an amazing flavor as did the gravy. They were great with my pooch and promptly brought a bowl of ice water for her read more

Honestly, just like a knock off ihop. Everything is overpriced and bland. If you feel like having breakfast just go to a regular ihop or waffle house. Not worth your money. However the service is great and our waitress was the sweetest. read more

Food was delicious, could have been a little hotter though. Restaurant is nice with outdoor seating and bar area. Good service. read more

Another Broken Egg Cafe - Cinnamon roll French toast - Breakfast & Brunch Near Me - Jacksonville, Florida

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We love the menu and the quality of the food at this restaurant. We were excited to learn it would be opening within walking distance of our home. We've visited a few times, sitting outside due to the pandemic, and have always found the food satisfying - though we wish there were some lower-carb sides on the menu. Today, for the third time, we experienced a problem with our order getting to the kitchen and back. We ordered, the waitress put in the order, we waited about a half-hour, then watched as our order was served to people at a nearby table, by a different waitress. Our waitress came out a few minutes later to explain there had been a mistake but that our food would be re-made. Another half-hour, and a portion of our order along with some portion of someone else's order was delivered. We finally got all the food we were expecting, and it was well prepared, but we didn't really enjoy the wait and the confusion. Each of the times we've had a problem, it was related to the handoff to the kitchen and from the kitchen back to us. Someone needs to work out a better system. We've eaten at several locations and this is the only one that seems to have this problem. read more

Stopped in for a Saturday breakfast on March 27th. Was seated within a few minutes outside -then it went downhill. Our server ( who looked liked Pete Davidson from Saturday Night Live) asked us for our drink order ( 2 coffees) After about 10 minutes he returned with the coffees. Then asked, do you want creamers... to which we replied yes. He proceeds to the next table and takes their order and walks away... he walks back in the area and we ask about the creamers... he says OK ( just like Pete Davidson would say it) and walks away. He walks to an outside station and retrieves and delivers them. Then he takes our orders and says, it will be awhile since the kitchen is really backed up. It was at least 30 minutes to receive two plates of eggs... and area tables also experienced slow delivery of food orders. The food was very good... but problem with the food backup needs to be addressed. It was a slow process to receive and pay the bill, maybe it was his first day. Tables around us were also visibly irritated about the service and slow delivery of food. read more

I love this place. Their GF options for breakfast are so delicious. I have been to 3 location and have yet to be disappointed. I recommend for breakfast or brunch. Great coffee and drinks. read more

This morning my husband and I decided to give this place a shot although there was a good bit of negative reviews. Unlike others, we checked in on the yelp app and didn't experience poor wait times and we were in and out from 10-11am. The food was good but for the price I won't be back. We had two breakfast plates and one mimosa each and with our tip spent almost $65 on breakfast! Yikes.. Talk about inflation. $9 for a mimosa that barely had any champagne.. Wish I could of liked the place better. It's good but extremely overpriced. read more

Went for mid day brunch on a Saturday and had a treat experience! The customer service was good and the food came out quickly. Would definitely recommend. Only thing I would change was the seasoning in the crab cake. Coming from maryland it lacks a little old bay. read more

We tried this place today on a whim and definitely will not be returning. Our food was decent, the place was clean, but they have very strange policies that seemed to be targeted only at the black guests surrounding us. We only noticed this because our waitress said very odd things to both families on each side of our table, but those same policies were never stated to us. My partner and I both ordered meals and made edits to suit our tastes, but, the young couple on our left was told "if anything on that doesn't sound good to you, you should select another option. Changes cannot be made." Really? You can't remove something from a salad or a sandwich? Because we did exactly that not even 10 minutes before (with the SAME waitress!) and it was not a problem. Then, the cherry on top of it all -- was the couple to our right was told "only order that if you're absolutely sure you'll like it, because all sales are final. It cannot be sent back", again, with the same exact waitress. Our jaws dropped. Never in my life have I heard of a restaurant where you can't send your food back if it's not done correctly or you don't like it. "Final sale"?! This is a restaurant, not the clearance section of a retail store. Absolutely absurd and they should be ashamed. read more

I was excited to visit this new location closer to my house and it was great! After a confusing time with the waitlist online and checking in process, we grabbed seats at the bar. The bar is a great spot for eating with a view and a nice breeze coming in. I ordered the biscuits and gravy with a cold brew and I was so satisfied with the taste of my meal. The service was a bit hectic, as the girls were trying their best but overall a great spot! read more

Service is horrible. It took over 30 minutes to get water. Another 45 minutes to get food. They were so cold that the cheese congealed. It was disgusting. Waiting forever just to check out. read more

Horrible service! I can on 2/16 around 1:15 and all the services acted like they didn't want to be at work. After standing at the host stand for 15 minutes waiting to be seated, I walked over to the bar and asked could I sit down. The bartender replied "someone will be right with you" with a attitude and whispered to another waitress as if I wasn't a customer. I waited for ANOTHER 5 minutes at the host stand waiting to be seated and someone finally walked from the back and said "we only accepting cash"! Horrible experience! I wish management could be a fly on the wall. The restaurant was also extremely dirty! read more

Always an amazing experience. One of our favorite places to go not just because of the awesome food and drinks but also the friendliness of the staff. I appreciate them so much more since having to deal with the inconvenience and safety concerns of COVID. The tables were placed farther apart and everyone was wearing masks while walking around or waiting for a table. read more

Servers were very friendly. Food is not good. Every visit is hit or miss. So disappointing! I wish this franchise was more consistent, but you never know what you're going to get. read more

Awful service! There's like 15 workers standing around and none of them either know what they are doing or care. Very slow service, paired with subpar food. I have learned that if meeting friends here (for whatever reason) always snack before l go or it will not be good. read more

First time here. Cool atmosphere We got the Abe Bloodies ( peppery but needed a better bloody mix). Drinks came out quickly, despite being super busy. We got a seat at the bar and ordered 1/2 order of biscuit beignets. Omg so good. Then, we ordered Huevos Ranchero and Traditional Brekkie. Both meh. My grits were undercooked and raw in spots (I'm a grits girl) The best part of our visit we're the beignets and watching, Savannah - the bartender, waitress, jack-of-all-trades. She had a full bar and had everything under control. Give her a raise. read more

Not sure if other locations are better. The service was friendly but the food is not. I had the Mexican omelette which was supposed to come with sour cream,salsa top with cheese. It had maybe six pieces of grated cheese on top and nothing else. My husband's meal came with homemade sausage, it was weird. Frozen home fries that are deep fried and it is expensive! read more

I was so uncomfortable watching the staff incorrect wear or no wear of masks- most wore their mask as a "chin guard" and bust boys and food servers didn't all wear masks. We should all be doing our part right now, and business' in the absence of government guidance should do the right thing for their employees and for their guests. Guests wearing masks until they are seated and employees wearing mask while they are at work at all times is something that should be done for the benefit of all. When it comes to the food, my omelette came out and I noticed it had probably a dozen large garlic cloves which were not cut or minced- I have never seen a meal served with garlic cloves like this. There was absolutely no flavor of garlic once I moved there to the side- I can't imagine that there is any guest that wants to bite into this many garlic cloves into an omelette. I asked the waitress if this is the normal prep of garlic for this omelette. She said it is---I can't imagine that to the case but between the lack of mask wear and this garlic situation I already decided I will not be returning here so it wasn't worth further discussing this. Hopefully the owners or managers enact better training at this location. read more

Another Broken Egg Cafe - Breakfast & Brunch Near Me - Jacksonville, Florida

Great atmosphere. Lobster omelet was really good! No wait at 10am on a Thursday, good service. Indoor and outdoor seating available. I would definitely say it's worth more than 3 stars. read more

Atrocities abounded here at brunch today. After waiting 45 minutes for our food to partially arrive, my Mardi Gras omelette was cold and my husband's Benedict came with completely cooked eggs, no runny yolks. The servers were all very friendly, but they need more training. And the kitchen needs serious attention. There's no excuse why their performance was so poor today. To make matters worse, we watched a table busser walk into the kitchen, grab two pickles barehanded and then drip all the way to the hostess stand where she and the hostess ate the pickles. This was grotesque to witness. The customers at the tables around us were complaining about how their food was late, wrong, or tasted foul. Honestly, I'm appalled by today's showing. I can unequivocally say that we shan't be returning. Someone needs to notify the Health Department. read more

Complete disappointment here today!! I would give zero if I could!! I come from Tampa, FL and you won't believe the excitement when I saw another broken egg as a place to have brunch in the area. We have one just down the street from the base. The one at home is 100% top notch with their food and service. We were sat at 12:45 and were offered water. Waited for the water for about 15 mins. Someone came with water and went to the table next to us that had just gotten seated. They had a look of surprise on their faces as they had JUST gotten seated and were brought water. After asking several times and the poor waitress was the only one showing face!! The manager NOT ONCE came out to apologize for how long we waited. After an hour of waiting we received our food. I ordered Bananas Foster Waffles and what you see on the photo's is what I got. I was told they didn't have Foster syrup!!! Really??? The food was tepid at that and of course they took that off the bill (I wasn't paying for something I didn't eat and wasn't what I ordered) I asked to speak to the manager and I could see him, the young lady went to tell him I would like to speak to him and he truly didn't GAF because he stayed EXACTLY where he was standing at the back of the restaurant!! NEVER have I had such bad service at Another Broken Egg before until today!!! They should've "comped" the entire meal. Terrible customer service from that piss poor excuse of a manager!!! read more

Another Broken Egg Cafe - Wtf is this??? It's supposed to be Bananas Foster Waffles. - Breakfast & Brunch Near Me - Jacksonville, Florida

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So I love the food here. My problem is every time I come here the service is terrible. I've gone 15 minutes without being checked on. No drink refills, no clue where my food is, sometimes there is nobody behind the bar when you want to order drinks. I have no problem when I go to the tapestry park location, but most of the times when I come here see the waiters and waitresses coming from outside and they're coming from a smoke break or maybe they're just on their phone somewhere. I fell in love with this restaurant from the tapestry park location, I wish the service could elevate quite a bit more here. read more

Amazing brunch today with friends. We had infused bloody Mary's, Watermelon coolers, and mimosas to start. The food was all very good. I had crab cakes and fried green tomatoes and I added poached eggs. Everything was perfect! read more

My daughter called for reservations for a Sunday. We had a big group. She was told they don't do reservations but never mentioned the online waitlist. We waited 90 min for a table. Otherwise the food was really good and service was good for a busy Sunday. Things were rectified with an honest apology when there was an issue. read more

Thankful for a new tasty place in Riverside! Friendly service. Great portion size. A little pricey though.

Hello all. The Wife decided to treat me to brunch on Sunday {8/23} at Another Broken Egg on Margaret Street. Well we normally go to the one at the beach but was in Riverside so we tried that one, HUGE MISTAKE. We got there sat down fairly quick an orderd. The meal came {Chicken &Waffle} and the frst thing I noticed was my food was cold and I asked for extra Chipotle Syrup and got regular syrup. The waitress canecyo tye table and I explained to her and she went to the manager. Later kn he came to the table to ask if I just wanted some more syrup. I asked him what was gonna do withnit put it on the frozen waffle pop! He came back to the table with the bill and said next time we will do better. My reply was there want be a next time!! I will NEVER EVER EVER go back to that store! Ever!! read more

I went here for brunch yesterday. There was about a 20 minute wait for the first available table. Our food came out a bit late. When I got my food, the order was wrong. The waitress was super nice though, and made sure to fix it right away. They were really busy, and everyone seemed to be working hard. We made sure not to fault the waitress for the kitchen's mistake read more

Took almost 40 mins for food, a long time for our drinks too but our server was nice enough to let us know the hold up. The only reason I am doing 2 stars is because our food came out cold and I actually got sick from eating the food, that I was in bed all the rest of the day. read more

This review isn't based on the food or my experience by the staff while there. This is simply based on them charging my card twice for one visit. I went on 6/25 (so says the transaction date for both charges on my banks end) and was charged on 7/10 and then a week later on 7/17 for the same amount. I called the restaurant when I saw it and was informed that I was the 20th or so customer that has called in with said complaint. The manager apologized, said that it wasn't on them and that I need to call visa or my bank since they didn't get paid for it and there was nothing that could do. He took my number/name and said he'd check up on it. Why? There's nothing you can do, right? He did it just to appease me and get me off the line while offering no excuse that made any sense whatsoever. FF to a couple days later when I finally have some time off and can call the bank, they say that it was ran twice on their end and that it was ran as a signature verification, yet, it shows the same date. Not sure what is going on. Had to make a dispute with them and will have to wait up to 10 business days to get the results. This isn't the time for anyone to be making mistakes such as this. I couldn't imagine what it would be like if I didn't have the money to cover this and the stress it could've potentially caused. I wasted 45 minutes of my time this am trying to get this handled. I was so happy to know that there was a new breakfast place opening a stones throw from my apartment. The food was good. My daughter loved it. And now, I don't see myself going back after this blunder. Actually, the mistake is ok. Not admitting it, accepting responsibility, or any follow up as of yet is the true crime here. read more

Server very polite, coffee hot and good, but NEVER got fed!! Twenty minutes after placing breakfast order someone came to table to tell me that the printer was out of ink and she didn't have our order. She took order on a piece of paper and left. Twenty more minutes went by and NO FOOD! Got up and left. REMEMBER--You only get one chance to make a good first impression!!!! read more

I use to love the lobster and brie omelette but they fell off bad!!! Its not the same.

Alright where do i start? When we first arrived we were seated in a timely manner however the wait time to order food was at least 20-30 mins no water no waiter just sitting there waiting. Some of the workers were to busy talking or being on their phone. A hostess/ the person that sat us (im not sure of their roles) finally came to get our order after seeing we weren't attended to. The mimosas were great I will def be back for those. The presentation for the food was not the best, The French toast wasn't as good as I thought, I ordered eggs bacon and sausage patties. The eggs didn't seem seasoned, bacon was good but the sausage had to much oregano? Basil? I'm not sure but it's waaaaay tooooo muchhhhhh!!! They look & taste more like burger sliders. The beignets were really good although I didn't care for the citrus sauce it came with. My husband liked the chicken & waffles he didn't have many complaints he did say the chipotle honey sauce for it sneaks up but that wasn't a issue. Like I said I would most likely be back for the mimosas before the food. read more

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Just tried to go here for the first time. Told they are short staffed in the kitchen and the wait would be two hours! That's ridiculous. They just want to turn people away... will never be back! read more

Service was horrible! Staff was rude. Training for manners and service are definitely needed. We waited two hours for our drinks. Still waiting on food. First and DEFINITELY THE LAST VISIT EVER!!!! read more

Bad service. My friends and I are all servers/bartenders and it was impossible to be friends with the servers (which we always do) but they gave so much attitude it felt like we were serving them & we had to leave without our food about an hour after ordering (when place is relatively empty) read more

First and last time here. The manager was rude and did not know how to manage. She tried to split my group of 8 and 3 kids up across the restaurant, although there was enough room to have us together. I finally received my food (the image) and it was highly disappointing. Also, the beignets were hard. Definitely recommend the Another Broken Egg Cafe located on DEER LAKE; I've been there multiple times and was never disappointed. read more

Another Broken Egg Cafe - Cheese scrambled hard with cheese, sausage, potatoes, and English muffin. - Breakfast & Brunch Near Me - Jacksonville, Florida

Delicious food, courteous staff, the place is always busy to expect a little bit of a wait but it's so worth it!