Dr. Saiki came to our home on the weekend after Thanksgiving. We were so blessed to have our kids…read morewith us! Dr. Saiki was able to accommodate us for such short notice with the passing of our dear loved dog of 16 years. She spent a lot of time with us and allow us each to grieve during the process and say goodbye to our long time beloved family member. I can't emphasize how wonderful it was to have her in our home! It was so special to have our loved pet comfortable with all of us by the fireplace on his favorite blanket.

Dr Saiki was able to drive to our home in Santa Cruz mountains to honor our precious cat. We loved…read morethat she gave us time to each say goodbye while the process was done outside in the sun surrounded by nature. Most peaceful death. We knew it was time when the cat had stopped eating and was loosing considerable weight. We choose to keep her with us to bury her in the yard. Would choose Loving At Home again.

Our 13 year old dog Grace, with failing legs, no bladder control, and a badly degenerated spine,…read morefound the ride to the vet traumatic, so for the second time, we called Dr. Saiki. She's helped two of our dogs go to heaven. She spends a lot of time assuring the comfort of both the dog and the dog parents. High end service, worth every penny for our fur babies.

Worst bedside manner for a kitty owner based on a call. The vet didn't even ask about my cat. She…read morejust asked that my kitty be in an enclosed space before any other conversation would commence. I cut it short. She will post that she doesn't manage in my zip code. She insisted that my cat be in an enclosed space before considering visiting. She'd had to bring a partner... That's my take on the conversation. @Dr Sakai, DO NOT EVEN QUESTION WHAT I JUST POSTED! RECOMMENDATION: NO!

Working with Dr Jasmine Trinidad was great. We suddenly had to put our young cat down recently as…read moreshe had progressed in her stage 4 CKD diagnosis. Jasmine came to our home with such a calm demeanor, patience and compassion. She guided us through each step to make sure we were comfortable and had enough space to process our grief and emotions with our sweet girl, Miso. Thank you Dr Jasmine Trinidad for making this difficult decision feel less daunting.

Dr. Jasmine was so kind and compassionate in our final moments with our elderly cat…read more We were so thankful she came out the same day as being contacted, as we knew our pet was starting to struggle mightily & was ready to go. Was so peaceful to let our pet pass in backyard sun instead of within the cold & sterile veterinary office that she dreaded so much. Highly recommend Dr. Jasmine for other pet owners needing this in-home care.

Today was a big day for my little Chihuahua, Bunny, who had 14 teeth pulled. As stressful as that…read moresounds for any pet parent, I felt so grateful knowing she was in the hands of Dr. Reed and his incredible team. From keeping her safe and comfortable to communicating with me throughout the day, everyone went above and beyond to care for my sweet girl. Their kindness, compassion, and professionalism meant so much to me. I've trusted Dr. Reed with my pets for 23 years, ever since my very first dog, a tiny white Chihuahua named Alejandro, back in 2003. My parents have trusted him with their dogs as well, and over the years his team has helped our family through routine visits, illnesses, and surgeries with the same level of care and dedication every single time. Dr. Reed is not only knowledgeable and trustworthy, but truly kind-hearted. You can see how much he loves animals and how much respect he has for his staff, who feel more like family than employees. Thank you, Dr. Reed and your wonderful team, for taking such amazing care of Bunny today and for caring for our family's pets for more than two decades. We appreciate you more than words can say. I'll be back -

I want to preface this by saying I've been coming here for years. I've taken 5 different iterations…read moreof my dogs to RAH. I've had Dr. Eberle and Dr. Jollisant plus many more I'm sure I've forgotten, and there's always been excellent bedside manner. However, there is a serious disconnect between the techs, front desk, and the vets. A month or so ago, I took one of my dogs in because she had a persistent hack. This was very concerning for a few reasons: 1) I live in a multi dog household, so I'm if one dog catches something, chances are they'll all get it. 2) my partner and I work in the pet industry. It is vital we keep our pets healthy as to not affect client pets. 3) the dog I brought in had aspirated in August 2022 (treated by another vet since we were traveling), so she is susceptible to respiratory issues and coughs etc, and if not treated could potentially be very dangerous. I called Reed and they were able to set up an appointment asap, which I greatly appreciated. They did a cytology and gave me some medications, and I was told that I would receive results in 24-48 hours. I called back in two days and was told that the cytology would actually take ten days or longer. I told the tech or front desk who I called no problem--my boss is sometimes disconnected from our business and offers things at a rate I can't do or complete so I have been on the other side before. I called back a few times within the next week, and was finally told that we had results but the information needed to be relayed to me via the vet. I wait for a call but a few days pass and I do not receive one. I continue to call/email and I am unable to reach the vet. They give me his personal number and I shoot him a text--no response. At this point, I'm getting pretty impatient and agitated. I was out of medications for my dog and wanted to re-up them on the appropriate ones via the cytology. I believe it's an additional week past, and I finally get a call and am able to come pick up new medications. They tell me after she's done to come in for a check up. 3 days after my dog finishes her second round of meds, I called to let them know I wanted to speak to the vet before setting my appointment because I wanted to reup her medications before doing another physical since I felt she was doing better but not completely well yet. I have yet to receive a response. It's incredibly frustrating for so many reasons. I get it--everyone is busy and so many pets to see with so many issues. I know my multiple calls are probably annoying to them--I'm just another pet parent asking questions and being worried. At this point I don't even want to call again as it seems as I'm just pestering them. It's so frustrating as my dog is still coughing and to get another appointment elsewhere will at least take a week and by then, her condition may worsen. I'm pretty disappointed as this was our go to place, and I had been driving from San Leandro to Saratoga. My hope is the feedback will be taken and hopefully things will be improved, as for now, we're in search of a new place to take our pets to.

Dr. Block and the entire team were absolutely phenomenal! I guarantee the moment you walk in you…read morewill feel like family! Everyone is nice, friendly, and supportive. The team gives plenty of options for treatment and it's all budget friendly. As a grad student I don't have much financial backing but Dr. Block gave me plenty of budget friendly options and we were able to find the perfect treatment for my best friend. He was 18 years old and this issue that was diagnosed was keeping him from being himself. Being on treatment, my best friend was able to live to 19 years acting like a puppy full of energy. The treatment was a success and made an everyday collapse to a 5 month small 3 second episode. Cancer got the best of my best friend and Dr. Block and the entire team instantly sent a postcard through the mail saying their farewells. I'm truly grateful for Apex Veterinary Specialists for making me and my best friend feel like home. Thank you for giving my best friend the treatment he needed to live his last year like a puppy full of energy. The smile he gave everyday after treatment is why I genuinely recommend Apex Veterinary Specialists.

Dr. Chloe Block and the team have always been warm and caring. My dog felt comfortable visiting the…read moreclinic because of the team and the individual waiting rooms (calming layout and music). I appreciated being able to go to the back with my dog to be there for every step of the exam. It was much better than dropping him off for a day at our general vet's clinic when the rotating cardiologist visited. Dr. Block is good at explaining the disease processes and had a good treatment plan for my dog. Unfortunately, he ended up passing after his last visit with them due to his complicated condition. I know that Dr. Block acts in good faith for her patients. Many times we would want to ask an urgent question but they are only open Monday through Thursday. She does check her email once a day but it would've been nice to have something akin to a nurse advice line since they aren't open as many days.

Friendly staff, super responsive in emergency situations, great care. I'm very happy with this vet.read more

Our first visit with our two small dogs was outstanding! The appointment started right on time, and…read morethe intake process was smooth and thorough. The staff was incredibly friendly and attentive. We really appreciated that all of our feeling options were discussed slowly and thoughtfully, with absolutely no high-pressure sales--just honest care. Dr. Natt was wonderful; he took his time examining each dog, listening carefully, and considering all of our concerns. I was genuinely impressed when he disclosed a grade 1 and grade 2 patella on each dog--information I had never been told before! Highly recommend this clinic.

One morning, my foster bunny escaped his x-pen and got into a fight with my personal bunny…read more Afterward, my bunny was dragging his leg, and I completely panicked. I started calling every rabbit-savvy vet I could find, hoping someone could see him immediately. After several calls, Adobe Animal Hospital told me their urgent care location in Los Altos could see him right away. In my frantic state, I accidentally drove to their Los Gatos location instead. Even though they don't normally accept walk-ins, the receptionist was incredibly kind and understanding. She checked the schedule, found that there had been a cancellation, and was able to fit my bunny in. I was so grateful that she didn't make me drive all the way to Los Altos. The entire staff at the Los Gatos location was amazing. Everyone was compassionate, patient, and genuinely cared about my bunny. They performed x-rays, gave him a thorough exam, sent us home with pain medication, and explained exactly how to care for him. The next day, my bunny stopped eating, and I immediately worried he was going into GI stasis because of the pain. I brought him to Adobe's urgent care location in Los Altos, where they once again took wonderful care of him. They did another full evaluation, provided medication to support his gut health, and gave me detailed care instructions. The staff at both locations went above and beyond. They were knowledgeable, patient, and truly compassionate during one of the most stressful experiences I've had as a bunny owner. They also have multiple rabbit-savvy veterinarians, which is such a huge advantage since experienced rabbit vets can be difficult to find. Since our visits, they've called twice just to check on how my bunny was doing. That level of compassion and dedication means so much. I can't thank Adobe Animal Hospital enough for taking such great care of my bunny, and I highly recommend them to anyone looking for exceptional rabbit veterinary care.

Absolutely no! I brought my puppy here for a check up and vaccines and it was a terrible…read moreexperience! Not only was the waiting time for Dr Connors extremely LONG, the vet technician who gave my puppy the vaccines was inexperienced and seemed incompetent. After being afraid to give my puppy her vaccines, the vet techno a grabbed my puppy by the neck and jammed in 2 types of vaccines as fast as she could. My poor puppy was crying and is now afraid of this place ! Tried contacting the vet after and no response. Go figure .

Proceed with CAUTION ‼‼…read more I regret to say that my experience at The Whole Pet Vet Wellness was deeply troubling and misleading. From the initial phone conversations, I was given the impression that this clinic was welcoming, supportive, and genuinely invested in the well-being of my eight-month-old German Shepherd. However, once I arrived in person, the tone and treatment shifted dramatically. What was presented as straightforward care quickly became layered with unexpected and costly add-on fees that were never clearly disclosed beforehand. The experience felt structured to create trust upfront, only for essential information and services to be reframed later in a way that prioritized billing over transparency. The conduct of management--specifically Joe (manager) and Jenn (assistant manager)--was particularly concerning. Both displayed a dismissive and condescending attitude, speaking down to clients rather than communicating with professionalism or empathy. On one occasion, I personally witnessed front desk staff being reprimanded and spoken to harshly in front of me, which was uncomfortable and inappropriate in a client-facing environment. Most alarming was the refusal of assistance while I was present with my dog and seeking help, allegedly due to staffing limitations. A wellness clinic should not invite clients in under assurances of care only to later deny support because of inadequate veterinary coverage. In contrast, the front desk employees, MIA, Ava and Ashley were consistently kind and professional, despite being placed in difficult and clearly demoralizing situations. Trust is everything when it comes to veterinary care. Unfortunately, this clinic's leadership demonstrated poor communication, questionable transparency, and a troubling focus on revenue rather than patient well-being. I strongly encourage pet owners to ask very detailed questions and consider alternative clinics before committing to care here. I am extremely disappointed with my experience at Whole Pet Vet and feel it is important to share my concerns to warn other pet owners. Wait....Having said that.... It gets worse..... My eight-month-old German Shepherd was seen at this clinic, and throughout the process I experienced a troubling lack of communication, follow-through, and professionalism. I repeatedly attempted to contact the clinic for updates and clarification regarding my dog's care and diagnosis, often calling more than ten times before receiving any response. Even then, many of my requests went unanswered. A diagnosis of possible elbow dysplasia was delivered without adequate explanation, guidance, or timely follow-up, leaving me anxious and confused about my young dog's health. The lack of communication during such a serious situation felt negligent and deeply distressing. Additionally, I was initially led to believe that I would be shown how to administer Adequan injections to my dog during a visit. This was presented as a straightforward and supportive process. However, once in the room, I was informed by the assistant manager, Jenn, that she would refuse to demonstrate how to give a simple subcutaneous injection unless I paid an additional $49 fee. This was never clearly communicated beforehand and felt opportunistic, especially given the emotional state of a concerned pet owner. It was difficult not to feel that financial gain was prioritized over patient care. The veterinarians and management, including Joe and Jenn, did not demonstrate compassion, accountability, or integrity in my experience. I do want to note that the front desk staff--specifically Mia, Ashley, and Ava--were consistently kind, professional, and helpful. Unfortunately, their efforts were overshadowed by the actions and decisions of the clinic's leadership and medical staff. Based on my experience, I cannot recommend this clinic. Pet owners deserve transparency, timely communication, and care that prioritizes the well-being of animals--not unexpected fees or unanswered calls. I strongly encourage others to seek veterinary care elsewhere.

Not a great experience. Some staff members are nice but their fees are over the top even for a vet…read morein 2026. They will have so many line item up charges most of which you can cross out and then if you leave for 20 min while the pet is being worked on they charge another $67 fee. It's like can't the $2K cover the 20 min?