I had an incident that needed to be tended too right away and Antonino Acura took me in right away and could not have been more accommodating. Derik the service manager and Alex in service were so kind and professional in every way. I highly recommend this dealership and trust the Acura brand 100 percent. I have been a customer of Acura vehicles since 2003. Alaina McCrain read more

I gave the dealership 1-Star because 0-Stars wasn't an option. Worst purchace I ever made. Antonino Acura sold me a used 2020 Ford F150 that they did not have a title, on May 10, 2025. As of today July 2, 2025 still no title. Vehicle cannot be registered. Dealership is dishonest and liars. They have a story and a lie for every reason as to why there isn't a title. Jamie E Waite sales manager, needs customer service training. So rude. Please stay away from Antonio Acura in Groton CT unless you want a lousy sales experience! read more

The sales department was wonderful. Service on the other leaves much to be desired. After purchasing my husbands vehicle May 29th I had an issue with my headlight right away. They told me I needed to wait a month for my warranty to kick in. Did that. They finally claim they ordered the part about a week later after telling me they couldnt find it. I have since called 3 times, and mysteriously they cannot even find where the part had been ordered. This is extremely frustrating, and I had truly hoped for better. read more

have been a customer for years this new GM is a joke! this place should be shut down! Lease was up and I was looking at a TLX type S they had that was used! I wanted them to get me a new one but was told they can't get them as they are hard to find. the entire car smelled like weed was promised the smell would come out and they would take care of it. needless to say they didn't and when I called to bring it back in cause the smell was still strong and I was getting physically sick I was told I would get a call back and nothing! they also gave me one key that wasn't even an Acura key it was a Honda key! come to find out the car was a repo and the last persons registration was still in the middle console! I found a new one in Stamford as they had a couple in stock! They went above and beyond to make sure I was happy got everything done before I got there and when I pulled in they had my new car out front with a big bow on it! everyone greets you says hi! when you walk into Antonio Acura the GM is sitting in the corner and doesn't even look or speak to you! read more

I purchased a unique diesel truck from this dealership in April 2023. The sales staff and receptionist were very nice. The salesman I worked with was very professional and easygoing (I was his first sale). The sales manager was a little rushed and could have been more personable. I had a couple issues with their service and inspection claims on the vehicle. A minor issue I had was the negotiated price was significantly over what I expected after taxes and fees. I know this is typical of any dealership and I knew this when I signed, I still wanted the truck as it was the only one for sale in the area. It was an OK deal. The finance guy was actually really nice and pleasant. The service department may have been dishonest about the service history on the vehicle. They stated air filter, oil, and tires, among other things were serviced when they took ownership of the vehicle at auction. The oil appeared to not be changed recently with the computer at 13% oil life. The first thing I did was change the oil and filter myself at home (it was filthy). The air filter appeared original, but it was not very dirty. I know diesel oil gets dirty very quickly, but this oil should have been fresh. The tires were severely scalloped/cupped and were very loud. They were at the end of their life and should have been replaced by Antonino before making a sale. I chalked the loudness up to them being off road tires and that was normal. The treads were beefy so I figured they were still OK. After a while the sound became so grating I was going to change them to something less aggressive regardless if they were worn or not. Come to find out I bring the truck for a rear brake issue to Meineke a few months after purchasing, and they told me the tires were very scalloped and slightly out of alignment. Every other tread was raised and lowered which I did not notice when I purchased the vehicle (cupping). He said no off road tire is supposed to sound that loud on the pavement unless its very worn due to pavement wear. This cost me $1000 to replace all four. The rear brakes needed to be serviced which cost me another $700. The brakes seemed to be a fluke thing. Driver side rear pad broke apart and was making a loud racket. I can't say this was Antonino's fault. One of the rear taillights was cracked and had consistent moisture build up inside. This was not noticed until I brought it home. $90 on ebay for a new tailight, not too bad to replace. This damage should have been disclosed to me prior for negotiation purposes. One of the climate control LED lights burnt out. $100 to replace the module, took me 15 minutes. This was not Antonino's fault, common issue with these. The tires and brakes would not be a warranty issue as they are wearable parts, but seems dishonest of them to not mention the tires would need to be replaced soon. The only thing that appeared to have been changed recently was the diesel fuel filters, which is odd as that was never mentioned in the service history. I changed them again to be safe. Overall my experience with this dealer is neutral. I got an OK deal on a hard to find truck. The sales staff were very pleasant. The sales manager could have been more personable, seemed rushed. The service department MIGHT be cutting corners. I wish I could have negotiated down the cost of new tires, and broken taillight to the tune of $1100 to fix. Fortunately it's been a great truck since I fixed these issues myself. read more

BUYER BEWARE! Advertised as Acura certified. Adam in Finance with slight of hand writes up the deal without certification paperwork. Shame on this dealership!!!! read more

Let me tell you how I got LEMONIZED by Antonio Acura. They don't honor 60 day warranty! They use semantics about language to stick you! Known Hidden defects underneath that you won't see in a test ride. They give you an inspection certificate that shows all the areas that they inspected giving you a false sense of security. Upon inspection for registration, I was informed of problems with struts and shocks and other items that would cost me thousands. They did nothing, and would do nothing... They used semantic language like the warranty covers "only safety items", yet the actual warranty language says "mechanically sound". Shady. Prepared to be deceived, and LEMONIZED STAY AWAY read more

Have been leasing cars from Acura in Groton this is my 20th Year. They have the most efficient, kindest, knowledgeable Staff from Service to the Front. They do Everything to get you what you want in a New Lease, which I am doing now. Certainly worth checking them out. Happy Holidays!! read more

Not a good experience . We were at the dealership from 10 to 3 on 10/25 to purchase an Acura mdx . Very slow process . Today is 12/12 and my car has still not been registered . It is a simple transfer of my plates and they cannot get it done and I have been receiving no updates . I have contacted the Acura headquarters . read more

Hey Antonino Customer Service who replied to my review saying i wasn't a customer and then took the reply down! Here is my purchase order!!!! Goes to show how honest y'all are! Nice job! People beware! NEVER BUY A CAR FROM THESE PEOPLE! Bought a 2006 Acura MDX from this group in 2014. They prey on people! Supposedly one owner! They sold me the car for way more than the retail value (didn't know that at the time) was having a hard time getting approved and they made it seem like I was the problem! No banks wanted to finance it! I asked for the car to have the rear door lock fixed and some rust fixed. When I picked up the car it had no carpets rust was still there and no working rear door! Took months and a review to the BBB for them to do what they promised! Radiator went a couple months later! Finished paying off the car traded it in 5 years later and now I'm being told more than one owner and a major accident! When do the LIES STOP!! Will never do business nor recommend Antonino Auto Group to anyone! They don't deserve any stars and don't deserve to be in business! Hahahahaha now i'm being told i'm not a customer read more

Antonino Acura - Hey Antonino Customer Service who replied to my review saying i wasn't a customer and then took the reply down! Here is my purchase order! - Car Dealers Near Me - Groton, Connecticut

Jody runs a super efficient service department - 5 STAR

expect you car to come out in worse condition than when you brought it in, they do not care about your vehicle

Passing through CT on our way to the Cape from Va, we had a fluke car break down. Got a tow and needed up here for repairs. Even though it was close to quitting time, the service staff secured us a loaner and repaired our car for the trip back. Jordan and his team went the extra mile to ensure we could return home as soon as possible. Thank you Katt for the set up and Jordan for the follow through. Even called the next day to make sure we arrived home safely. Great place!! read more

Maintenance department are scammers. Claimed that the vehicle needed a new engine. We got a second opinion and the car was fine. It's unfortunate because the sales department is great. read more

Made an appointment to get by Air bag light checked. Was greeted kindly by a new receptionist who did her best to help me. She's the reason for the second star. Aside from that, I was ignored or treated rudely by the service manager who told me he didn't have time to help me today. He seemed surprised when I told him I had an appointment. His reply " well there's nothing I can do today". I reminded him that I had made an appointment. He shrugged it off. I asked if he was really going to allow me to drive away with a non functioning air bag. Again I was ignored. Never will return read more

I bought my first and second car here! Always pleased with the sales staff and management. Service is always great here, too! read more

Purchased a used 2015 Acura MDX from this dealership this week. I could not be happier with the whole process. My salesperson was Chris and he was courteous prompt and helpful. Rob the finance manager was an absolute pleasure to deal with. Would definitely recommend them and will shop there again when needed. Love my new Acura! read more

This place has done a 180 in the past thirteen months! What a great job the managers Ryan, Mike, Tony, and Skip are doing there. They will do anything and everything to make a customer happy! read more

Never dealt with this dealership before. Today I needed a new tire for my Acura, it could only be bought at a dealership. I did not purchase my used Acura from them but from another dealership in CT. They were able to put my tire on when i got there and they offered a free inspection I said OK. I had the car for only a month. They found it was out of alignment so I questioned the dealership and told them of my find. How could this happen, well Antonino was correct in their find. It will be corrected by the dealership i purchased from this time but i will use Antonino in the future for my service. They also washed and vacuumed for me. It was a special Saturday car care clinic I am so glad i went and was able to meet helpful people and I must say I got excellent service. read more

Went in yesterday to look at a specific car advertised online. Worked with Jordan as the dealer and Rob in finance. Couldn't have been an easier or better experience. Not only were they straightforward but I found the dealership to not be pushy at all. I left to get my trade in car and they did not treat my leaving as the end of the Earth that some dealerships do. I came back and left with the car I wanted and no hidden fees. All and all a really great experience. read more

Service Dept can be great or awful, seems to vary day to day. Love when I call with a simple tire question and they deflect it with "if I could diagnose cars over the phone I'd be a millionaire." Yep -- how many times a day you use that line ? How about a simple, respectful answer to your customer who's been coming to you for 6+ years. Nobody expects you to diagnose a car over the phone, sir, but we all know you can answer a couple quick questions before I make an appt. read more

Terrible dealership. Bought a used car here with 50,000 miles on it, the next week brought it in for mechanical issues. Dealership denied the existence of an issue, brought it to a Mercedes dealership who confirmed there in fact was an issue. Antonino is refusing to pay for the vehicle to be repaired, resulting in having to get attorneys and or the state involved...update....it's a family members vehicle, the vehicles motor has since detonated and now she is without a vehicle and is forced to rent a car while still paying a loan for a car she bought 6 months ago, we'll see what happens in court...even the manager is a fraud, as u can see with his manipulative comments below!!! Be warned!! Stay away from Girard and Antonio dealerships!!!! Scam artist crooks!!!! read more

Incredible service!!!! Outstanding professionalism! Highly recommend. Best decision was buying a vehicle from Antonio Acura. First, great deal on new car! Service is awesome! You will not regret! read more

I brought my vehicle in for service and while I was waiting I ended up driving off with a Acura Mdx tech which I didn't think was going to be possible my salesman was Christopher Rodriguez and at no time did he try and pressure me they worked with me to get me where I wanted to be, the rest of the staff there were very friendly the whole buying experience was excellent and the MDX is a beautiful vehicle and it pretty much sold itself read more

I recently bought a Ford Fiesta SE and it has an issue that they failed to mention. I don't recommend them and they told the car is fine and clearly is not. If you want to go to a place that practices in being deceptive just to sell a car this place is for you and not for me. read more

During a recent service visit, I left the car overnight for a few days and my front license plate holder and plate went missing. I asked the salesperson to check the security camera footage to see that it was there when I arrived and see that I looked at it to get the plate # to fill out the drop-off envelope. When I called back I reached the service manager...the start of the blame game. He told me that the camera footage was inconclusive and that I could not prove that it was on the car when I arrived. He could only transfer me to the parts department where I could purchase a new part and pay them to install it. I am still amazed at the poor customer service attitude and lack of respect. It angered me enough for me to write this, my 1st review ever. Needless to say, I will not be returning. read more

This service department is the opposite of reliable, honest, and respectful. The only thing to be trusted is that your car will come back to you after service per their instructions worse off then when it went in and you will have to return for them to belittle you and then remedy the problem. I cannot be an expert in every subject or trade, I work hard and honest day in and day out in my trade delivering on the service that people trust me to perform and I expect the same when I rely on someone who is an expert in their trade to do the same. This saddens me that it would seem no Acura dealership can be trusted or relied on for the BIG things crucial to everyday life. A car is something everyone must use every day to get to and from work and everything else as well as trust it to keep them safe- under the supervision and maintenance of this dealership I have ZERO confidence or trust that these 2 very important things will happen. If you value you your safety, your loved ones safety, your livelihood, and your car in general DO NOT USE THIS DEALERSHIP FOR A SINGLE THING. Also, if you expect to be talked to like a human being do not go here. read more

They advertised a car as having 13k miles - when I test-drove it, the odometer showed 19k. When I pointed this out, their only response was, in essence, "Oops." read more

A few years back I was searching for a new car and found a Chevy that was only 2 years old with very low mileage for around 10k. The car looked amazing but seemed too good to be true. The salesperson assured us that it was a great deal and there was nothing wrong with the car. Luckily I took it to my mechanic to check it out before purchasing. Turns out the entire bottom of the car was rusted to the point that it was going to fall out. My mechanic informed that this car was submerged in water for an extended period of time. I brought the car back and told the salesperson that I wasn't interested. When he asked why I explained what my mechanic told me. He became very defensive and claimed that he knew this wasn't true, my mechanic was lying, and his mechanic (that works for the dealership) said the car was in perfect condition. I restated I wasn't interested and left. The salesman continued to call me for weeks after asking if I would be interested if he lowered the price. The sales person was EXTREMELY pushy and dishonest about the condition of the car. I can't speak for the new cars but overall I WOULD NOT RECOMMEND THIS DEALERSHIP!! read more

Classic bait and switch and a complete waste of time. I emailed requesting info on a car and received none of the info requested. I then received a call to set up an appointment to see the car. I didn't return the call but went to the dealer within an hour of the call. Come to find out the car was not for sale but I was asked if I wanted to see other cars. Complete waste of time. Do not waste your time. read more

I went into Antonino Acura after having bbeen to a few different dealers already. When I got there Justin greeted me right away. He offered to assist me and ahow me around. This was nice as I had been treated differently everywhere else. I knew the car I wanted to try out and Justin brought me right to it. We went for a test drive the car was decent what I had expected. We went inside and Justin gave me a nice presentation of the vehicle history and service records. As for the negotiations the price advertised was a fair price and so I asked for a little more off why not. The manager Ryan came over and explained again his pricing and said he appreciated that I did see that it was a fair deal. He offered to split the difference with me which I gound more than fair and I drove home a few hrs later in my nice new yo me car. I was treated with respect honesty and I will definitely offer my future business to them. Thank you Ryan and Justin. read more

The salesman made fun of my wife's weight during a test drive. Totally unprofessional.

bought a new 2017 Acura here...gave me a price quote over the phone and a price on the trade...best deal out of 6 Acura dealers i called.....did try to upsell me a bit I politely declined..very easy and everyone was great....i saved over a thousand dollars....don't know how they are on used cars but i would buy a new Acura here again read more