Had our water heater stop working so I contacted them through Yelp and they got back to us right…read moreaway, and came out the next day. He got the water heater started, but we decided to replace it with a tankless one because who knows the next time it would die. He came back out a few days later and put in a tankless water heater that has worked out great! Worked out perfect --- they got our old one limping along long enough to replace it, so we were only out of hot water for less than a day. Super nice, straightforward, competitive pricing, informative, etc., definitely recommend working with them.

I have worked with ZesBro a few times now. They replaced our bathroom sinks, and fixed a leaky…read moretoilet. They are on time, professional and they do not charge to come out for an estimate. When I was calling around I could not believe the number of places that charge just to come out and diagnose the issue. That alone bothers me. But I don't feel ZesBro is money hungry or at least they don't act like it. Totally understand they are running a business but it's nice to work with folks who focus on doing quality work as opposed to getting dem dollas.

No charge for coming to our house to look at the problem and give an estimate. Quote was very…read morereasonable and they were able to start the work the next day. They did a great job! The whole team was pleasant and all were good communicators. I'll know to use them again with any future problems.

I called them for replacing a kitchen faucet. Before coming over they called me to get the model…read morenumber of my current faucet so they can bring the same item. Cool. But they didn't bring it. Instead they installed an off brand with "lifetime warranty". Later I found that the model they were supposed to bring was available at Home Depot. So the whole calling me to get the model number was all just a show. A couple of years later the faucet broke and I called them again. Did they honor the "lifetime warranty" of the faucet they installed? Nope. Quality Plumbing does average work. Would I use them again? Yes, but I'll try to find someone else first.

I had a very professional experience with all phase plumbing. Seth is who worked with me to fix an…read moreissue. He was creative and willing to show me the issue. And the job was done in a short amount of time for what the problem ended up being. Problem was solved and my experience was notable.! thank you Seth

Called for an assist with failing storm drain pipe. They came same day and assessed where we had a…read moreproblem. They provided an estimate to fix the issue (which I thought seemed high but I also did not check around). They deduct the cost of scoping pipes from the estimate if they do the work. Overall very pleased with phone service as well as work on the ground. Their outside work is billed to Gary's Pipeline and Drain Service.

Joe is outstanding. I called him in an emergency with a leaking hot water tank and even though he…read morewas unavailable to come out for a service call, he took the time to FaceTime with me to help me find the water shut off to avoid a larger problem. Highly recommend.

We've used Joe and Sallie, Simple Plumber, on several occasions, and we always marvel at the…read morequality work they do. Joe is extremely knowledgeable and helpful, suggesting different ways of repair or installation, and the work is top-notch. They leave the work area clean and tidy, something rare these days. Recently we had need for a new laundry sink, and of course we called Joe. He and his assistant, Gary, were at our place on-time, and did a gorgeous job with our new sink install. We highly recommend Simple Plumber and they are always our first call when we need quality plumbing work done.

I own a townhome built in 2018, the master shower has a slow drip I completely turn it off but it…read morestill drips about every hour. I can hear it and at times it bothers my sleeping. They cane stated it would be $300+ but he was there and it was outrageous but I said okay. He replaced something in the new is Moen handle/I had sent a photo of the make and model. Paid him and it continued to drip. Called them back , 2 guys came back and charged me a service call and said they couldn't fix it!!!!! What the hell kind of plumbers are they?????

We had water leaking from our upstairs bathroom into our downstairs when we ran the shower. Joe was…read moreable to come out quickly (the day after we called). The fix ended up being cheaper/quicker than he estimated. Him and his crew were nice, and respectful of our home (removing shoes, etc.). Communication: Joe answered all of our questions (I had a lot), and seemed to be very knowledgeable. I requested a text/call before they came over, which did not happen, but they came within the scheduled window of time. Cost: I'm not sure how his pricing for emergency work compares to other plumbers, but the quote he gave us for a new water heater installation was fairly comparable to the other estimates that we got. Five stars. We will contact Joe for our future plumbing projects.

Review transferred to the Double K Plumbing" which operates off the same business license as 7…read moreHills Plumbing (DOUBLKP891R1) where the original review was posted (and still resides). At a restaurant do you like paying or filet minion and getting Hamburger Helper? Do you enjoy having calls and e-mails not returned? Do you believe reaching out to the Better Business Bureau is a necessary step to get issues resolved? If so, Double K/7 hills Plumbing is the outfit you ought to choose! I used Double K/7 Hills Plumbing to install a ductless HVAC system at my primary residence. For several winters my Great Room split/head seemed to run constantly during the winter and failed to properly heat the room. Upon some routine cleaning I took a look and found out 7 Hills had installed a 12" head for the room instead of the 15" head that was invoiced (and paid for). Supposed to be: CTXS15LVJU (Daiken) Was installed: FTXX12LVJU (Daiken) Upon discovering this issue I reached out to Double K/7 Hills Plumbing, including the owner (Derek) who was the one who designed, invoiced, and accepted payment on the system. Three weeks of voicemails and e-mails yielded not only no resolution, but no response (queue song "No Reply At All" by Genesis). Level of service/support has been so atrocious a BBB claim has been filed: ID 14265371. This is a step, despite using dozens of contractors/suppliers for my primary residence and rentals, I have never once had to previously take given that I'm pretty understanding/flexible in coming to arrangements on these kinds of situations. Bottom line, use this business at your own risk. Problems/accidents happen. That said when calls and e-mails spread over weeks aren't returned by the Owner, that's not an "accident" that's a deliberate attempt to avoid standing by a product/install and speaks to character. -AC

We've used this company a couple times, and always received prompt, reasonably priced service…read more Whatever needed fixed or installed was done correctly the first time!

I called the number for 'Leak Masters' but they answered the phone as Beacon Plumbing. It turns out…read moreLeak Masters is a subsidiary of Beacon Plumbing. Documenting what followed to hopefully help the business owner. I already had a plumber who told me he couldn't help because he didn't know where the leak was without tearing the concrete of my garage up. Not ideal. So that's why I called Leak Masters, who theoretically specialize in this (e.g. with 'ground penetrating radar'). I was given a window of noon to 3 but ~3 I was called and politely asked if I could wait a while as the Tech was running late. No problem. At 5, I had to call back and make sure they were still coming. They confirmed. At 5:30 I got a call from the Tech to whom I explained 'I have a leak in a pipe somewhere under my garage, I need your help to pin point it' to which I was advised they do not do that and I should cancel the visit. (leaving me stuck with no running water yet another day) I called and got someone who sounded quite harried who put me on hold. I explained the situation and thanked them for their try, but I need a leak detection service, not a plumber. They said they'd cancel it. Then 5 minutes later, I got a call from the rep who called me ~3 saying I should let their guy come out and take a look anyways. I explained the situation again, that it wouldn't make any sense. I didn't need my garage torn up, I needed to know WHERE in the garage we needed to cut. Then the Tech called me saying the office told him to call. He pushed his services yet again and so I had to ask him 'What sense does it make to have a plumber come out when we don't know where to even dig? I already HAVE this information.' So, like many other online reviews (for Beacon Plumbing), it seems they're VERY aggressive on forcing sales and not focused on customer service. Very disappointing as I've had nothing but the best service through the entire renovations of this place for half of a year.

I have a 4-plex which has two meters. One meter includes two units (four tenants) and a laundry…read moreroom, and the other meter is just for two units (one tenant, and one vacant unit). I thought I had a hidden leak in the side with only one tenant because even though the other unit has been vacant for a couple of months, my bill showed the water usage was still three times higher than the other two, which has four tenants plus laundry room. Jeremy came on time, and very quickly figured out that I didn't have a leak. I was still puzzled as to why the side with only one tenant was using three times more water than the side with four tenants and a laundry room. Jeremy was willing to troubleshoot with me, and took a second look at the meters. He already knew which two units each meter belonged to, but this time I asked him to look at the meter readings and tell me which one was higher. From that information, I discovered the utility company had switched the meter readings for the two accounts. It turned out that the meter showing the larger amount of usage actually belonged to the two units with four tenants and the laundry room. That made sense. Problem solved. And the best part, I didn't have a leak. Thanks to Jeremy for being patient and willing to work with me to figure out the problem, even though it wasn't a plumbing issue.

All started with a ridiculous water bill and suspected it was outside of the house.(Turned off…read morewater into house and water meter was still running). I was referred to Johnny and he was prompt and very patient and offered a better solution than some other plumbing companies. Finished the job quickly and with great attention to detail. Their prices was also more reasonable than two other plumbing companies I had quotes for a replacement. Thank you Johnny and Baruche! You helped eased my stress and helped me the water leak adjustment process with my city!

I'm happy to provide a review for Platinum Plumbing and have no hesitancy in recommending this…read moreexcellent company to others. I needed a new dual shut-off valve in my kitchen for the sink and dishwasher lines, a relatively minor job, but the old single shut-off valve had failed and I couldn't get my dishwasher repaired until it was replaced. I wasn't sure of the exact part I needed and didn't want to DIY it under the sink at my age lol. Jonathan of Platinum Plumbing was completely helpful over the phone, and I texted him a couple photos of the existing hookup. He was able to get the part(s) and his terrific plumber, Baruch, out to my house within two days for the repair and replacement. Baruch was easily one of the most professional, courteous and expert service technicians who has ever come out to my house in 25 years of ownership. Perfect install. A pro's pro. I was completely impressed. I received my invoice with a couple days of the repair, a fair and reasonable price. Even their billing person, Pamela, was thoughtful and pleasant when I made my payment. I have had countless repair people in my house for various projects over many years. Some were not very proficient, friendly or professional. I'm happy to say that Jonathan, Baruch and Pamela of Platinum Plumbing are my new Gold Standard and I definitely will call them for any plumbing needs in the future.