Great tour, the spots they chose for snorkeling were great, the crew was very attentive, they were…read moremaking sure that all guests on board were safe and were having fun. Erika, Alejandra & the rest of the crew were amazing. I highly recommend it.

Turtles, dolphins and open bar with good drinks not like some other spots…read more Matt and Trevor do a great job on the boat. 1st class.

This is the only way to see Molokini. We did the 7 AM trip…read moreand it was next to perfect. Saw beautiful eels, some people on our tour saw sharks and an octopus. The raft is fun and adventurous and stable. It's a 15 minute ride and it's fun to get off and on the raft. You don't want or need a big craft for this tour. The guides are cool and helpful. Highly recommend, will be telling all friends who visit the island that Redline is the way! Price was just right too!

Great company to book a snorkeling tour with. We took the early boat out to Molokini from Kihei. 15…read moremin ride out there, on a smaller 24 passenger boat, so it was more on the thrilling side. We circled the crater and moored in the 1st spot where the sea life was vibrant. Perfect amount of time to see everything and get out before too many other tour companies arrived. The ride back was fun, with a couple thrilling circles to kick up some wake. Laid back and friendly crew. Highly recommend unless you can't handle the ocean and prefer something more chill.

update 2 days The…read moresilicone lube i rubbed in the mask skirt And the surf fins made the difference. New life and more flexible.

Captain Luke is amazing and clearly loves his work! And is a fantastic captain. The crew and dive…read moremasters are also exceptional!

We called the office to confirm reservation for family of 5 with 3 kids. They need one adult to…read moreaccompany each kid. We were informed that 3 children was not a problem at all and that the tour guide can easily accommodate for the third child with him. After making a reservation, It turned out that that was not true. Not a family friendly company! We are yet to come across a company that cannot accommodate after making a false promise. Disappointed that these guys have no respect for wasting people holidays and/or making an effort to find an alternative after making a false promise.

Review of Kayak Olowalu - January 8, 2025 I typically don't…read morewrite reviews, but after my recent experience with Kayak Olowalu, I felt it necessary to share my concerns. I've been a loyal customer since 2012 and have always had positive experiences, but this particular tour was deeply troubling. When I visit Maui and book kayak snorkling excursions, I only book it with this company. Willy's Disrespectful Behavior: The tour began smoothly, but things quickly went awry when my husband started feeling motion sickness. He informed Willy that he wasn't feeling well and decided to return to shore. Willy asked if he was going to tow us back, referring to me and my daughter. My husband said "no..they can stay". After my husband left, Willy began mocking him with exaggerated voices, laughing at his discomfort with one of the guests. This made both my daughter and me feel very uncomfortable. Willy's Unusual Behavior: As the other guests moved on to the next snorkeling location, Willy became increasingly erratic. He threw his anchor into his kayak with unnecessary force and started letting out this loud, uncontrollable, exaggerated laugh. My daughter and I were left alone with Willy, and his behavior started to feel unsafe. Willy took my daughter's paddle away and started towing us without any request from me, and shortly after we started paddling toward the new snorkeling location, he unexpectedly turned the entire group around. He then complained that he had to turn the group around because of the extra effort of towing us. I told him it wasn't necessary to tow us, we can manage ourselves. I noticed we were heading back to the meet-up spot on shore and asked if he was taking us back. He confirmed that he was. At that point, it was clear that he no longer wanted us on his tour, and frankly, we felt unsafe, so I was okay with ending the tour early. Despite my repeated requests to paddle back on our own, Willy insisted on towing us, exaggerating his grunting noises as if the effort was overwhelming. I told him he didn't have to leave the other people and we can find our way back and I pointed at the building on shore to make sure that's where I should go. He claimed it would be impossible for me to paddle both of us back alone and blamed my daughter repeatedly, saying, "WE ARE IN A SITUATION...WE ARE IN A SITUATION!... BECAUSE OF YOUR DAUGHTER. SHE LOST HER PADDLE!" I explained that my daughter hadn't lost her paddle--he had taken it from her--and assured him that we could manage on our own if he simply returned it. Nevertheless, Willy continued towing us, making disturbing noises the entire way back. As we paddled back, I asked for his name. He turned around, smirked, and rudely responded with, "I don't recall," then ignored me when I asked again. His behavior was bizarre, unprofessional, and deeply unsettling. Willy's Lack of Care for Other Guests: When we returned to shore, I asked Willy for his name again in front of my husband, and he reluctantly provided it. I had to ask him 4 times before he told me! I asked why he had treated us so poorly and ended our tour early and he sarcastically said twice, "You should be out there with your man!" It was clear that my husband's early departure had upset him, and he was taking his frustration out on us. Willy was in such a hurry to leave that he quickly unlocked the shed for us to retrieve our belongings and told us to lock it up while walking away. And he left the keys to the shed with us! We locked it and left the key in the lock. He seemed more concerned with getting away from us than ensuring the safety of the remaining guests. From a distance, I saw that he had left the other three guests stranded in the middle of the sea. Voicing Concerns and Seeking Resolution: Recognizing the need to address the situation, I approached a staff member about filing a formal complaint. Tiara, a staff member in a golf cart, overheard and immediately approached with genuine concern. She quickly contacted Kayak Supervisor Tim, who came out to speak with me directly. Despite my frustration, both Tiara and Tim listened attentively and with respect. Tiara went above and beyond to resolve the issue, offering a refund as a fair solution. She explained that it was only right to refund customers who didn't receive the service they had paid for. Her professionalism, thoughtful response, and commitment to customer satisfaction were deeply appreciated. Tiara assured me that the situation would be taken seriously and addressed accordingly. Conclusion: My experience was disappointing and infuriating due to Willy's behavior, which was so absurd it felt like a scene from a movie. I've never been treated like this, and it was frustrating beyond words. I urge the company to take this seriously, as allowing bad behavior to continue will harm their reputation. I've seen another negative review specifically naming Willy, and I hope the company addresses it before it leads to further damage.

Very helpful staff. Good prices on used equipment. Upgraded snorkel is well worth the money.read more

Juan was very helpful. It was my daughter's first time snorkeling and he went over every thing with…read moreher. He had maps of all the best beaches to snorkel at and posters for the fish she would see. We went to a nearby beach and she had a blast. She was so excited to be able to name them. Return the equipment was easy peasy. They have drop box for after hours. Just leave the receipt with the bag so they will know who it belongs to.

My family had a wonderful experience working with Mike at the shop. Very high quality rental items…read moreprovided with a smile and warm hospitality. We will definitely use them again for our next trip to Maui!

Super friendly and helpful service! Came here specifically…read morefor prescription goggles, great for those who hate contact lenses. $25 for a 2 week goggle rental, $10 additional for the prescription version. Amy helped us find the right strength, with her "Dr Amy" visual chart, just like an optometrist. She had great humour, and suggested some snorkel spots in North Maui we hadn't visited previously as we usually go south to The Dumps. The Snorkel Store also has live beach cams, and each morning at 0800h will email with snorkel conditions. Pretty sweet! Have been to all the other joints, Bob's, Auntie's, but the Snorkel Store is a cut above. Highly recommended!

I went to Molokini Crater with Blue Water Rafting, and I loved my experience! Our captain was Mikey…read moreand our snorkeling guide was Angela and they were such a delight to raft with. The ride to the crater was very smooth and they were both very friendly. Mikey made sure to explain everything to us so that there would be no confusion or incidents. And they were both kind enough to surprise us with a dolphin pod visit! On our way back, Mikey stopped our raft and surprised us with the presence of a superpod (a very large pod of dolphins)! Getting to watch dolphins are not always guaranteed, but I'm glad that Mikey and Angela took a chance for us to have the opportunity to see them. Both of our guides made sure that everyone was safe and most importantly, enjoyed our experience at Molokini Crater with them! Thank you Mikey and Angela!

Angel and Rachel were absolutely incredible and made our snorkel tour the best day of our entire…read moretrip! From the moment we stepped on the boat, their energy was amazing, friendly, fun, and so welcoming. They created such a great vibe that everyone immediately felt relaxed and excited for the adventure. We brought a whole crew of kids with us, and at every moment we felt completely safe and taken care of. Angel and Rachel were attentive, patient, and always made sure everyone was comfortable and ready to explore. It gave us so much peace of mind as parents, which allowed us to truly enjoy the experience. They knew all the best snorkel spots and made the day feel special and personalized. More than anything, they treated us like family. It didn't feel like just a tour, it felt like we were out on the water with friends. We cannot recommend these ladies enough. If you're thinking about booking, do it! We're already counting down the days until we can come back next year.

We had the BEST day with Sail Maui on their Molokini Crater snorkeling excursion! This is hands…read moredown our favorite excursion that we make sure to do every single year when we visit Maui. The entire experience was incredible from start to finish. Captain Brandon was amazing and made the trip extra special by letting the kids each take turns steering the boat -- such a fun memory they will never forget! Kenzie, Megan, and Joe were all so attentive, friendly, and constantly checking in to make sure everyone had everything they needed. The customer service truly stood out and made the whole experience feel relaxed and welcoming. The food was delicious, the music was fun, the snorkeling was fantastic, and today's weather could not have been more perfect. Molokini Crater was absolutely beautiful with amazing visibility in the water. If you are visiting Maui, Sail Maui is an absolute must-do experience. We already cannot wait for next year!

We were looking to book a last minute Sunset cruise and was lucky enough to get one with this…read morecompany. Things seemed a little sketchy when trying to figure out how to get to the meetup location due to streets being blocked off. We eventually found the parking area and met the first mate, Mika. A short walk to the harbor and we were on the boat. The Captain, don't remember her name, was very informative and ensured safety protocols were understood by everyone. The boat was clean and accommodating for our group of 10. The sail was beautiful and mesmerizing. The Captain took time to give instructions on how to sail the boat to the children onboard. She also aloud them to have turns at the helm. Very exciting work for the kids. There were good options for beverages and appetizers. The musical playlist was pretty good and set the tone for the island vibes. We felt that we were in more than capable hands. Next time we come back, we'll look for this tour line and crew.