This is the 2nd major flood thank god for Henry c who took care of both!!!!…read more Five stars. After a long shift, I came home to a basement flooded with sewage--the stench, health concerns, and stress were overwhelming. I reached out to Orange Coast Plumbing, and they quickly scheduled service with one of their most qualified technicians. Henry arrived about 30 minutes later, and his calm, professional demeanor immediately put my wife and me at ease. From the moment Henry walked in, he explained the situation in clear, understandable terms. He conducted a thorough assessment in the basement, identified health and safety concerns from sewage exposure, and laid out a transparent plan of action. He walked us through practical options, stressing why a proactive approach would provide durable protection: immediate containment and sanitation, plus a long-term solution like a backflow preventer/backwater valve to prevent future backups. He also recommended a sewer line inspection to check for blockages or damage (such as root intrusion) and discussed possible repairs or replacements if needed, along with improvements to basement drainage and sump pump resilience. Henry clearly explained the risks of delaying action--ongoing contamination, mold growth, and higher costs down the line. Henry answered every question with patience and honesty. He detailed the benefits of the chosen plan--improved safety and future reliability--along with a realistic view of costs and timelines. The work was performed with meticulous care: containing the area, wearing proper PPE, pumping out and sanitizing the affected spaces, installing the backflow prevention device, and verifying proper drainage and system function. He tested everything thoroughly and provided clear guidance on maintenance and monitoring going forward. What stood out most was Henry's communication and empathy. He treated our home with respect, kept us informed at every step, and ensured we understood both the immediate safety measures and the long-term benefits. If you ever face a sewer backup, Henry and Orange Coast Plumbing have earned my highest recommendation.

Beware! My gardener…read morebrought to my attention that I had a leak in my front yard. After digging around the saturated area, I discovered it was my main water line. I immediately contacted Orange Coast Plumbing, and they sent a technician out the following day. When the technician arrived, he was friendly, professional, and appeared very knowledgeable. He diagnosed the issue, evaluated the exposed piping, and was able to identify the exact location of the leak. Shortly afterward, he informed me that he did not have the proper materials with him but assured me that if I was comfortable with a $2,000 repair, he would return the next day and fix the problem. The technician returned the following day and began the work. Not long after, I received a call stating that the pipe underground was "outdated" and that the only solution was to run an entirely new main water line from the street to the house at an estimated cost of $20,000. Needless to say, I was shocked. Just one day earlier, I had been told with confidence that the leak could be repaired for $2,000. I informed the technician that I would need time to consider my options. At that point, he stated that he needed payment for the work already performed, so my wife wrote him a check for $1,000. When I returned home later that day, I found that my concrete had been jackhammered, my lawn had been torn up, my drip irrigation line had been cut, and a sprinkler line had been damaged. In other words, I paid $1,000 to have my property left in worse condition than when Orange Coast Plumbing arrived. Based on my experience, this felt like a classic bait-and-switch tactic designed to upsell a customer from a $2,000 repair to a $20,000 replacement project. I ultimately hired a third-party plumber who evaluated the issue and successfully resolved it. In addition, I obtained three separate quotes for replacing the same main water line, and they ranged from $7,500 to $9,900. That is a far cry from the $20,000 price quoted by Orange Coast Plumbing. Before posting this review, I made multiple attempts to contact management to discuss and resolve the situation directly. Unfortunately, my concerns were not addressed. I would have preferred to settle this matter privately, but since that effort went nowhere, I feel obligated to share my experience so other homeowners can make informed decisions. I cannot recommend Orange Coast Plumbing based on my experience.

Huge thank you to Gus and Victor! They came out and unclogged our main line and resealed our…read moretoilet. They were super nice, got right to work, and had everything fixed pretty quickly. It's nice to have people come out who are friendly, honest, and actually care about doing a good job.

I was searching for a new plumbing company and I'm so glad I stumbled across Klean Plumbing! Not…read moreonly was Joe (owner) responsive to my inquiry, his team was courteous and friendly too. Thank you Luis and Ralph for replacing my pool filler!

Just a filter change for our water filter. Very skilled, professional and speedy scheduling. So…read moreglad we found him bc our previous is not servicing HB any more.

After years of dealing with my main line clogging and clearing it myself with my 75 foot snake, I…read moredecided to address the situation head on. After talking to a couple of plumbers that we use in the Custom Homebuilding company I work for and making no progress, I remembered Crandall's and decided to give them a call. Since it wasn't an emergency, I scheduled the appt for a Monday morning. After explaining the situation, I was told the team would be out with a snake and camera equipment. Hector worked diligently to diagnose the problem. They were able to get a great understanding and explained the issue and repair, and provide a quote within minutes, which due to how well it was explained and showing me the video images, I quickly approved. They said they would start the next day. After asking if I had any other issues, I had them change out a cartridge in one of my showers that was stuck due to non-use. Day two was excavation and discovery, and even with all the complications, Hector calmly explained that he anticipated most of it and even with a couple of related issues, he said he could handle it all. Work included jackhammering a footing and removing a large tree root, that were crushing my main line, installing a two way clean-out, replacing the damaged section and hydro-jetting my entire mainline. All major work was done in one day, but they did have to come back on Wednesday to back fill and cap off the clean-outs. When they were done the area was just as nice as it was before the work. We discussed the ongoing maintenance to assure it doesn't get to this point again, and after 10+ years of being on my mind, I finally feel good with the plumbing issues with my home. Service of this kind is worth every dollar. Thanks to Hector, Edgar and the support team at Crandall's. They will be my first and last call from here on out.

I had a toilet with what that had a majorly clogged. So, I remember seeing Pierside's van in my…read moreneighborhood and decided to give them a call. The woman that answered the phone was really super nice and helpful with me scheduling an appoint as soon as possible. Lenny, the plumbing tech they sent was on time, very professional and a nice guy, too. I explained the situation and he got right to work to correct the issue. In minutes, the toilet flushed like new and problem solved. I would definitely recommend Pierside Plumbing and will use them again when needed. 5 Stars!

| 5.0 Stars I cannot recommend Pierside Plumbing enough. If…read moreyou own a home in HB, save their number right now. My homeowner's insurance required me to install a Moen Smart Water Shutoff valve, and I did my homework--I got quotes from 5 other plumbing companies. Only Pierside was truly competitive. Beyond having the best pricing, they kept it completely consistent. Unlike the other guys, they never tried to up-sell or up-charge me for services or products I didn't want or need with a foot-in-the-door sales technique. The team at Pierside went completely above and beyond. While they were working, they noticed and updated some aging plumbing that absolutely saved me from a major emergency repair down the road and didn't price gauge me but easily corrected the issue. They were also incredibly professional and respectful of my property, wearing protective booties the entire time they were inside my home and doing a total, spotless clean-up after the work was completed. What really sets them apart is their communication and care. They supported me through every single step of the process--both before and after the install. They didn't just pack up and leave when the physical work was done; they stayed to help me get the app set up on my phone and make sure everything was syncing correctly. They even followed up later just to check in and ensure the system was running smoothly. These guys aren't just plumbers; they are relationship builders who genuinely care about their clients and craftsmanship. They have earned a customer for life!

We had a great experience with Chris from Hybrid Plumbing! He showed on time, was very…read moreprofessional, solved my shower issue and charged a reasonable fee. This company is in my contacts for sure for my next plumbing needs!

Steve is the best! On Christmas Eve I turned on my garbage disposal and water slushed out from…read moreunder washing machine. Knowing I was going to get price gouged from the only other company who might have a guy working the holiday, he came to our rescue. Steve saved our Christmas! So thankful.

Completed my bathroom fixture project. I had leaks and I tried 3 x installing it. This should have…read morebeen a simple replacement, as I was a property manager and did many. But Richard was able to solve the problem and in minutes got the fixture and drain working perfectly. Chalk it up to experience and keeping up with the latest bathroom gadgets.

I lost my hot water and had to urgently replace the water heater. Richard answered the phone at 7…read moreAM on a Saturday and he arrived by 8 AM. His prices were fair and service prompt. I was having appliances delivered at the same time and there were some fit issues and Richard explained that he was a general contractor and could he come take a look. He helped me problem solve and provided some advice on a couple of other issues I was dealing with. He took a look at a couple of other projects and will be providing me a quote. He was honest, fair and helpful. He was really a blessing on a very chaotic day. Highly recommend.

Our homeowner's insurance required us to have an automatic water shut off device installed by a…read morelicensed plumber in order to renew our policy. We got a quote from another plumber, but they didn't get back to us to answer questions we had. Back to square one. We called Acute last week and Melissa was able to give us a reasonable estimate over the phone. This is all Greek to us, but Melissa clearly understood installing these devices and was able to get the install scheduled quickly. Ta da! We now have this nifty device that can detect a leak, automatically turn off the water in the event of a leak and provide AAA with the documentation they needed to renew our insurance. Acute did this for far less than the other quote. We're happy

Within the last few years my grandparents home has needed multiple plumbing repairs. We call Acute…read morePlumbing every time. From leaking water valves, to toilets not flushing, and water heater issues- they were able to repair every time. They talk you through what is broken and what specifically needs to be replaced or fixed (so you know exactly what you are paying for). We have even had emergencies, and they were able to come and help as soon as they could. They truly care about making sure you get the best service, and that's why we will always be grateful customers.

I had a problem with my water softener and the owner Don came over on a Saturday. He said he didn't…read moreknow how to work on the water softener, but move the valves to bypass the softener so we would have water. I asked how much and he said free sorry I couldn't help you more. I will definitely use someone like that whenever I have a plumbing problem.

DeVinney Plumbing did a wonderful job in installing two (2) wide-spread faucets and re-installing…read morean under-the-counter sink that became detached from the counter top. My worry was the re-installation of the sink, since this was an old sink where the holding brackets may not be available any longer. But our plumber, Josh, figured how to fix it. After re-mounting the sink and sealing it with plumbing caulking, the sink functioned like new. For the plumbing job, the price was very reasonable. They arrived on-time (around 0830), were neat in their work, cleaned up after the work, and did an outstanding job with my requested work. They also do other types of plumbing work, which I will use them in the future, e.g., anode rod replacement, etc. Good job, Josh & Joseph!