I have been using Tony since 2012...Just used his service again today in 2026 and he never…read moredisappoints. Easy to contact and in most cases can come out the next day depending on the area in ATX. He always gets straight to the point with no up sale. Great service - TONY IS A PRO!

Tony responded quickly to my call, came out a couple days later and said the bearing was shot on my…read moreold washing machine and it was not worth fixing. I was disappointed but I believe him, it gets crazy loud during the spin cycle so it makes sense. I will call him again in the future.

Prompt response time, good service with warranty for 3 months if something breaks. Would recommend.read more

*Update* I was contacted by the dispatcher and manager(?) and they admitted there was a lack of…read morecommunication. We all make mistakes and I was glad to hear that they stepped up by admitting there was fault. My part came in, they got installed and did a good job. I will use their services again* So far, not impressed. Received a text from tech that they were on their way to my job, replied with thumbs up. Hour and 15 min. later, I called office to ask about the delay...they said they would contact tech. Got a text back saying that tech was on the way. Showed up hour+ later. Could not "fix" icemaker, need to order part. Sent me quote, I approved quote 4 days ago, haven't heard any response. Communication is key, have not experienced that. I am a real estate broker

Our GE washing machine stopped in the middle of a cycle. I did my own research, watched YouTube…read morevideos and even called GE Help Line directly (no help there). Called Four Needs and started planning to visit Lowe's to buy a new washing machine. Made the call on Thursday evening and on Homero arrived Friday morning. Within 15 minutes he determined there was a clogged drain pipe (I had checked the drain yesterday, per YouTube). A small sock had gotten sucked in. He was able to suck the water out of the machine, unclog the drain and I was washing the next load. $150 - and didn't need a new machine! Homero is the best! Thank you!

Started off great with the technician he sent to inspect the problem. I have sent a few messages…read moreresponding to his initial bid that he sent, but he hasn't responded to them with a yes, no, or anything. This review is fairly earned based on the lack of response, so I'm purely writing based on that. If they can show where they responded, happy to take it down.

Took my money for parts he was supposed to order and labor but never returned to do the work…read more One excuse after another. Never got my money back either. $140.

Ron's Appliance responded online very quickly to my initial requests. His questions and…read morestraightforward responses were concise. Ultimately he discovered that a replacement would likely be better than the cost of repairing with unavailable new parts. No actual work performed but my interaction with him does encourage me to do business with him in the future.

I cannot recommend Arti enough! From the very beginning, the interaction and process were a 10/10…read more We coordinated a house visit to diagnose the issues with my fridge, and he was very thorough, asking for all the details and sending a confirmation email for the appointment. He also sent a message the following day when he was on his way, which helped make sure I was prepared to receive him. He was professional, fast, and made the whole experience easy. Highly recommend.

ArtiFix was prompt, friendly, and helpful when I contacted them about a problem with the spin cycle…read moreon my washer. After diagnosing the problem, they were back the next day to fix it and the cost was exactly as quoted. I went from thinking I needed to shop for a new washer to getting a nicely priced fix. I will definitely contact them with any repair issues in the future.

Dmitro was our technician. He was prompt, courteous and quick to identify a burnt out fuse in our…read morebuilt in microwave. He's obviously very skilled and fixed the issue all within half an hour. I sent out multiple requests for diagnostic pricing on yelp yesterday and u appliance came in with a quick response and most reasonable price, half of what another company quoted me. They were able to schedule me the next day and were very responsive. Highly recommend this company and will be using them again in the future.

This repair service is simply the best! I recently had my GE…read morerefrigerator fixed that has been leaking. Not only was the technician Alex very knowledgeable and nice but he fixed the problem at a very fair price!! He left the area very clean also. I totally recommend this company and will use them again in the future if any of my other appliances have issues,

Danny came out and fixed both my dryer and washing machine during separate calls. He is…read moreknowledgeable and responsive at a reasonable cost. I will be using him in the future.

Jacob diagnosed the problem with our Whirlpool fridge quickly and replaced the broken part the next…read moreday. He was very pleasant, knowledgeable and clearly explained what the problem was. Cost was commensurate with service provided. Did not give 5 stars as he was delayed considerably for the second visit. An update about arrival time would have been appreciated, but otherwise, I was very pleased with the service and would use again. He arrived with a mask on and kept it on.

Very helpful the team has gone above and beyond! I will be using EEJ for all my repair needs.read more

Mickey was professional, thorough, and knowledgeable. He worked hard to get my refrigerator back…read moreup and running and was clear about the costs and tradeoffs. He found reliable parts at good prices and took the time to see if the new part really fixed the problem. Totally trustworthy. Would recommend for all your appliance repair needs.

After a nightmare with a big box store in April, I purchased a washer from Alberto's and was so…read moreimpressed with the ease of purchase that I went back in June for a dryer. AGAIN, EXCELLENT service. Was in and out in about 10 minutes. They delivered the next day. Couldn't be happier.

I bought a used electric smooth-top range from them 11 years. They delivered it, gave me a good…read moreprice, and a warranty. Eleven years later it's still going strong.

I had hope that my AC repair would go smoothly despite all the negative reviews I found for A1…read moreAustin Appliance Repair and Terrance Drayton. Unfortunately all the negative review is true. Terrance Drayton was sent via Amazon Home Warranty as well. He just showed up to collect the service fee and left without returning again. During the week after he left, he made up many excuses about not receiving replacement part, people already on the way, dropped his phone on the ground... and eventually not answering calls. Same advice for everyone: Stay away from this company as well as Amazon Home warranty.

Receive the compressor today. Appreciate the labeling indicating right side up. Though EXTREMELY…read moreupset. As I as waited for this to complete a my repair. Opening the box, the inside was totally saturated in oil. The compressor is not new, as stated in the listing. It does not resemble the box that was on your listing as being sealed and New. If so why wasn't that box enclosed in the packing box. What I received was a used compressor that was previously cut out an older unit. There is a Schrader valve on the process tube and the suction and discharge tubes are totally open. Even if this unit was serviceable. It now cannot be given the oil loss and the fact that the system has been compromised with air entering it through the open discharge and suction lines. Unless this was shipped by mistake, which appears not given the wrapping in plastic. Upon sending this review I received answer back. Calling me a liar he states the one he sent me was brand new and he was selling it because it didn't match the refrigerator he bought it for. With back-and-forth dialogue he continues to state that he doesn't cheat people and the item he sent me was new and he go ahead and install it and it would work and he would give me a one-year warranty. Unfortunately you cannot install are used compressor. Especially one that's lost most of its oil and its expend exposed to air which contaminate the rest of it. I'm discussing with the company that process the payment for a refund. Based on the other reviews, this person is definitely a scammer and only wants to screw you.