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    AT&T Store

    2.8 (219 reviews)
    Closed 10:00 am - 7:00 pm

    AT&T Store Photos

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    They are quick to sell you a plan no problem , as soon as you want to leave they make it nearly impossible to leave then hold you're # hostage trying to get $ for fees for leaving which is nonsense this store and AT&T customer service is horrible and will never come here again , I had a black lady over the phone be little me saying I was a scammer for leaving AT&T lmao and it's on video, got hung up on like 5 times trying to get my port number out and it's all on video will be sending it to corperate , this place is out of control

    Terrible attitude and hates to help non English speaking customers. Ernesto S
    Carolina R.

    This review is for Ernesto S and not for the store. My parents came on 8/16/2022 to pay off their existing balance on a phone. Upon their arrival Ernesto was rude and did not care to show them the steps on how to make a payment. When my parents asked for his assistance again to see their phone plan Ernesto gets snappy and condescending he lazily pointed to where they could pay. He has a nasty attitude towards non English speaking customers and its unacceptable. Ernesto get off your high horse you are no one to be looking down on people who came to you for help. Avoid him at all costs you're better off figuring it out on your own.

    New iphone
    Anais O.

    Jeramie was terrific. Helped us with all our needs. Very satisfied;) He took his Time and made sure that we were happy with our purchase

    #att&tbearhugs

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    10 years ago

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    12 years ago

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    12 years ago

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    5 years ago

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    10 years ago

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    12 years ago

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    11 years ago

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    8 years ago

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    5 years ago

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    Manager

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    They didn't solve the problem, just got around the bush.

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    12 years ago

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    7 years ago

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    5 years ago

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    12 years ago

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    5 years ago

    Justin honestly did a great job on assisting us! He was very patient and helpful with us.

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    5 years ago

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    12 years ago

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    5 years ago

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    13 years ago

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    12 years ago

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    5 years ago

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    16 years ago

    Don't bother coming here if you want a good deal and great customer service.

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    8 years ago

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    8 years ago

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    7 years ago

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    5 years ago

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    9 years ago

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    8 years ago

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    7 years ago

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    7 years ago

    Complete waste of time, all I wanted was a print out of my call log and they couldn't even do that for me. The store is trash.

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    8 years ago

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    5 years ago

    We don't usually come to the store for payments and such, but Maria helped us out so much. Thank you!

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    12 years ago

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    5 years ago

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    8 years ago

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    11 years ago

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    5 years ago

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    6 years ago

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    10 years ago

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    Page 3 of 6

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    Review Highlights - AT&T Store

    Maria took her time explaining my options and didn't rush me or place any pressure on making changes to my account.

    Mentioned in 18 reviews

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    Verify this business for free

    People searched for Mobile Phones 5,791 times last month within 15 miles of this business.

    Verify this business

    Verizon

    Verizon

    2.4
    (105 reviews)
    0.2 mi
    $$$

    This goes out to the entire staff from MAY 6, 2026. Never have I ever seen such a lack of effort to…read morework/help/stop scrolling and these were not young people working during this shift. Couldn't be bothered for much, no energy effort. Super surprised at how bad service was. This is for the 5:20pm ish team. I get that already bringing in the device to port over from a different VZW must've been disappointing to not see me as a walking commission but the complete lack of effort to assist. Wanted $30 for what the Whittier store said would be free, walk into any store. BEG CORPORATE TO SECRET SHOP THIS location, trim all the dead weight because these folks are not there to work or even stand up. Really expected more; DO NOT GIVE THIS LOCATION YOUR BUSINESS. Bummer first impression with a new provider but lesson learned, never again here. Wasn't even attempted to be sold a case or screen protector and they saw me with a naked iPhone 17 pro like what the heck guys. Just clock out for me if you aren't here to work. Just check cameras on date and time provided in this review

    First time I have ever done a review. I see low they low…read morereviews already do not come here. Immediately came in non of the reps have a personality at all. Because my nick name was in the the account and did not match my drivers license they would not replace my broken phone. We have 18 phones on this account. Did this at another location just 2 weeks ago no issues. I can see why all Corporate Verizon stores will close down Go to a non corporate store they will better service you. Love the one in Garden Grove on Harbor and Garden Grove Blvd. Good bye Verizon!! In with T-Mobile Again reps had zero personality.

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    Verizon
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    Verizon

    Verizon

    3.8
    (102 reviews)
    2.7 mi
    $$$$

    Shady representative…read more Damien who seemed to be professional and caring was in fact untruthful and treated my concern with a backwards attitude. I entered the store to add a few devices onto my plan and later on found that I was going to be charged for a device I had never received. After reviewing my bill and noticing the unrecognized device, I called the store and spoke with Damien to explain my concern. He proceeded to tell me that the device is not on my bill even when I could clearly see that the device was on my bill via the Verizon app. He then assured me that I will no longer be charged for the device and that it will not be present, and he also promised a $150 credit towards my next bill to compensate for the unexpected charges. It's been about 2 weeks now and I still have that same device showing up on my next estimated bill. Not only that but he never documented that the $150 credit was to be applied towards my next bill. I found out all this after calling Verizon directly. Not only that, at the time I had the authorized devices added onto my plan, he had applied a promotional credit of $220 and did a reversal of the credit the same day! What a scummy move. Again, all of this was brought to my attention after calling Verizon directly myself to figure what went wrong. Avoid this store and any kind of interaction with Damien. He will smile in your face but is quick to stab you in the back. Damien you have waste so much of my time, money and energy. Go flip some burgers or something because clearly being a representative is not a suitable job for you with that attitude you gave me when I had confronted you with your mistakes. I know my review might not change anything about the store or Damien himself, but I do hope that this will help anyone from being unfortunate enough to endure the same inconveniences I had to go through.

    Fast and efficient customer service. Kudos to Jonathan for amazing amd informative service!read more

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    Verizon
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    Verizon

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    AT&T Store - mobilephones - Updated July 2026

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