I was impressed with Ben Danielson's professionalism and honesty. He was quite thorough in his inspection of our house and determined the origin of the unpleasant mice penetration in a precise manner. Subsequently, he recommended a cost-effective and relatively simple solution which obviated the need for more expensive interventions. This the sort of honesty, rigor and reliability on which the long-term success of a truly successful business is made. I highly recommend Attic Elite. read more

Scheduled an inspection and no one ever showed up, I did not receive call no heads up, we waited for over 2 hours

I had been hearing activity above my bedroom at night for several months but we could not catch anything in any of the traps we set out. The year before I had called a regular exterminator and they were useless. Finally I saw the ad for Attic Elite on my computer and called right away for my free inspection. Thet scheduled Ben to come out the next day and he confirmed that the rats had not only made the attic their home but had chewed through 3 of our new HVAC system's ducts. We needed the whole the place cleaned out sanitized sealed up, ducting replaced and insulation replaced. The problem had proliferated through every crawl space. They scheduled the service 2 days from the inspection and the crew finished the whole job in 1 day. 4 guys worked from 9am to 6:30pm and cleaned up afterwards too. I am so relieved that its done. read more

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Scheduled an inspection and quote for insulation removal and installation. The technician never showed up. After waiting through the entire two-hour arrival window, I received a text five minutes after the window ended saying they were not coming. No phone call and no prior notice. Completely unprofessional and a waste of my time. If they can't handle a simple appointment, I have no confidence in their actual work. read more

I have dead raccoon in my attic and have 3 bids , chose Attic Elite because they looked professional and quite responsive, although high in price- $3000 to take out dead animal and do things right. Have no complains about job it was done right and looks clean. The only reason I am giving them 4 stars and not 5 because it was a little delay with responses between them and home insurance, but after all they were really good confirming everything they said and I got everything covered! read more

We hired Attic Elite to complete a job that included asbestos remediation, attic clean up, attic insulation, ducting system, and wall insulation. Some work was great but some work was left incomplete, and customer service is full of excuses and lacking communication. The company hired a 3rd party vendor to complete the asbestos work and they were able to complete the job in less than a day. They sealed up the hallway and kept a clean working area. The vendor was kind and understanding of my request to keep the bathroom access open while I stayed in the house to work. The Attic Elite Team came in the next day to clean up the attic which took 1 full day for a 1600 SF house. The following day additional crews showed up to install attic insulation, duct system, and wall insulation. The attic insulation looks great but we run into issues with the duct work and wall insulation. We worked with Ben for the initial inspection and quote. We explicitly described out concerns with the side of the house that gets the heavy afternoon sun. We informed him that those rooms get heavy afternoon sun and our interior walls get up to 100 degrees. I also let him know that the vent/register for the rooms have very weak air flow and would not cool down the room. We discussed that installing new ducts would increase the cooling to the room and perimeter wall insulation would help keep the heat out. Unfortunately when it came time to complete the job and test the system the air flow to the room felt even lower than it previously was. I asked the team to balance out the airflow so that each room was getting the same air flow. Ben adamantly stated that the team will not balance the air flow and I would have to close other rooms vents myself, I was disappointed in his response. This phone call occured at 8pm in the evening and I was being pressured to accept the work and provide instant payment before the crews could leave. The contract and proposal clearly stated that Attic Elite "2. Installation of New Duct System Install new insulated ducting throughout the supply and return system. Size all ducts appropriately based on existing layout, Manual D calculations, and airflow requirements 3. Airflow Balancing and Adjustments Verify proper airflow delivery to all registers and returns. Make adjustments to dampers or duct sizing as needed to balance the system." I assumed they would come back the next day to finish the project and complete any remaining items. but that was not the case. I was pressured to pay on the spot and accept the work that I was unsatisfied with. Danis, the crew lead, was kind enough to try and fix the issues but I was still not satisfied. I reluctantly paid in sympathy to the crews that were staying past 8pm and for my sanity to rest before my next day of work. The following day I was able to see all the work in the daylight. Again I was disappointed, the 2 vets I requested to be moved and patched with smooth finish was left rough and screw heads exposed. Some vents showed adjacent drywall damage or exposed silver tape. I checked the interior wall temp with my thermal gun to check if I had any remaining hot spots. About 90% of my wall appeared to be correctly insulated and showing 75 degrees matching the interior house temp, the outdoor temp the day of testing was 75. There is 10% of the remaining wall showing an interior wall temp of 87 clearing indicating insulation was missing. Again I was extremely dissatisfied with the customer service. The first occasion was a text message at 11:30 pm. The next day I requested no more text messages in the evening. The next day we set up a window to call between 4pm and 7pm, he missed that window to call. I texted him to then call me the following day before 12 noon, he missed that call window too and replied with excuses that he was busy on other jobs that were much nastier than mine (referencing asbestos and pest droppings). I informed Ben that evenings do not work for me for communication, he did not seem to get that message and continued to text me after 7:30 PM. He also seemed confused about his own estimate asking me why he estimated 1,300 SF when my house is 1,600 SF. He seemed to not have an answer and insisted that I pay more because of his mistake. This feels like a bait and switch to get me signed on a low proposal and then find any excuse to charge more. I will say Ben did go out of his way to help me submit a claim to my home warranty for the duct work. He submitted the application immediately after approving the quote and gave me an itemized receipt to submit my claim. read more

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I am disappointed. The sales person are all great, but the work that happens afterwards is just not what is promised. There is a 3 year warranty, but what use is the warranty if they don't have folks to come and follow up on it? We scheduled a follow up three weeks back. I stayed on home from work and despite reminders, no one showed up. I got an email the next day that appointment is now pushed out to after two weeks. If you are looking for rodent/rat issues, please look elsewhere. They did our insulation as well, which was fine. But even four months after we are still facing ample rat issues in our garage and they have not been able to find/block entrances. They were the second most expensive of the five quotes I received. I would not say they were cheap, but their service has been very disappointing. I hope they honor their 3 year warranty and truly resolve our rat problem. read more

Attic Elite - A dent appeared in our roof after they walked on our roof, which they did patch after a 3 weeks. - Insulation Installation Near Me - Newark, California

I would not use this company again- it's not what I would expect from a Diamond Certified company. This is the third time I have had a house insulated, and the lowest satisfaction. Their price for my 1500 sf house was about $2K higher than another company, but I did get them to reduce it- that's not uncommon. What was uncommon was the screws left in my driveway, two razor blades stuck into firewood, and the small bits of old insulation and broken plants left at the front walkway. Honestly, a 15 minute job with a yard blower would have solved the debris, and a nail magnet would have gotten the screws in the driveway. The razor blades stuck in my firewood logs could have been very bad, but luckily I spotted them. I had a question about the expansion foam that was applied directly to my roof (was it going to be a source for rot?) and whether I needed to add air vents now that the garage was insulated (roofer said 'yes'). No reply from Attic Elite. Overall the job appeared to have been done well. In addition to removing the blown-in insulation and replacing it with batts, they added a "whole house fan" and it has been great at cooling off the house at night, since I don't have and can't afford air conditioning. In summary, while their work seems to be fine, they are sloppy and will not answer questions. They want to be paid as soon as they leave, which I understand but it's also bad to not give customers some time to make sure the job was done right, but they know things get discovered a day or two later. read more

I highly recommend Attic Elite. Milosz came in for an estimate and was very precise and detailed about the entire process. Then Danis Montano came in the day of the service with his team. They were very professional and thorough with the cleaning, sealing and protecting my attic from uninvited little creatures. You will be very happy with their services. read more

Attic Elite did a great job with our attic insulation upgrade and storage upgrade. They were very meticulous in cleaning up the area, rodent proofing all holes and possible entry points. They also installed a new attic ladder and did an awesome job patching up and leveling the ladder. We use it on a daily basis and have had no problems with any of the work for the past year. read more

Omar gave us a quote that beat out all of the competition (plus they offer a 200.00 Visa card for referrals). Diego and his team arrived on time, worked efficiently and completed a 2000 square foot attic in one day. They were really nice and worked extremely hard. We reviewed all of the pictures that were taken (removal of old insulation, cleaning, securing holes with wire grating, foam insulating and new insulation placement). I recommend them whole heartedly for the job!! Scott read more

It was refreshing to work with a company that was so professional and courteous. Adam, the technician, spent two hours crawling through two parts of our attic and the crawl space. Following, he showed us pictures and explained what their service would do in terms of replacement and new installation in the crawl space. There was NO pressure to sign anything, but when asked if we could get an estimate, he provided such within ten minutes. The men who worked on this difficult job, led by Daris, were also so courteous and respectful of our space and home. It is difficult to believe that they removed all of the old attic insulation, sealed holes, installed new batting, and sealed/insulated the crawl space in two days! I highly recommend Atticelite! read more

The service and responsiveness of this firm has been top notch, and in the end the product delivered is very good. It took a couple tries--the first round had quality problems--but after I pointed out the problems they sent a technician promptly to correct them. The price was good. read more

They were extremely professional. The job was well done and the rooms are super cozy now, the temperatures are maintained well. Dani's team was the one who came in for the work. Really recommend them. Drawback: Omar was the one who came in for inspection and he mentioned he can offer painting service and then later retracted that part, the fault was on me, I should have put that offer into the agreement. Also they put in rat traps to help with rodents, which was pretty good, but there was no follow up, they did mention, in 3 weeks they can come help cleanup, but no show. read more

Milo and his team are exceptional. Milo came by to give us a quote and talk to us about options for our homes insulation. Very professional and very personable. On the day of service, the AE team showed up and very quickly got to work. Much like all other types of home repair work, the devil is int eh details and the details are in the prep work leading up to the work. The team was super efficient in this area and had the entire job prepped out very quickly and had started work before I realized it. They were very professional and communicative through the entire process. As the work completed, the quickly and efficiently, backed out all of the prep work they had put in to do the job. It was amazing to see them do all this work so fast. Mind you, the work they did for me took a couple of hours, but everything ran so smoothly it seemed like no time at all. The work completed was: Attic insulation removal and clean up Cleanup consisted of fully vacuuming both attic spaces Sealing off and protecting all rodent access Reinstalling insulation All in all, I'd hire this company again in a second. No issues at all, highly professional and efficient and generally just awesome. Very satisfied with their work and highly recommend. read more

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Our contractor was upgrading our HVAC when he noticed there was rodent activity in our attic. He recommended that Attic Elite replace our contaminated and damaged installation. The inspector, Omar came out and met with us and our contractor to explain the process in detail. Since our attic is quite large, it took four days of work. There were many things to coordinate from HVAC, such as electrical and drywall, but Omar managed everything for us and worked alongside our contractor from start to finish. Thank you, Attic Elite! for your commitment to excellence, and we will not hesitate to use your services time and time again or recommend to family and friends. read more

Attic Elite - Insulation Installation Near Me - Newark, California

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I initially gave the installation team a 5 star rating because Diego and team were fast, efficient and they communicated with me as work progressed and Omar impressed me as a knowledgeable salesman. The problem is with the customer service. I was promised photo documentation of the job, before and after, so that I may have records for tax purposes and it was in the contract. That never happened. I have reached out through phone calls with Kelly, texting with Omar, and an email to Attic Elite. Nothing. Ghosted. Not even a reply that the photos were erased or lost, which would have been forgivable. Its been over 2 months since the insulation work was completed. One star for poor customer service and poor communication. read more

Diego and his crew came today and tore it up!! In a good way they professionally cleaned all of our years and years of rat and old insulation mess and replaced everything that needed to be done. Super friendly and went the extra mile for our particular needs. Omar was very professional the whole time. Thank you!!! read more

I love these folks. Everyone is professional accommodating and understanding. My situation was Unqiue but they were able to accommodate me and not I didn't incur any additional costs for their inconvenience. They also were the lowest bid I received. I would recommend them over any competitor. Thank you Adam, Kelly, Daniel and the crew. read more

We got insulation done because of the high moisture contents in our house. Milo did his assessment and was very professional and offered us a discount since we booked right away for a weekday. Two of his guys came over and did the insulation from the outside but I noticed that the work cause several nails in different rooms to pop through our drywall. We wanted to have it blown in from the outside because the inside of our house had just been updated and painted. When we brought it up to the guy at the time he said something along the lines of "yeah that can happen sometimes" and when asked if there's anything he could do to fix it he said no. Overall Milo was great but we're not enthusiastic about having to cosmetically fix the inside of our house on top of already having to do the outside read more

Attic Elite - Insulation Installation Near Me - Newark, California

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Requested attic insulation, sealing and crawlspace rodent proofing service. Milo is very professional and resourceful with his inspection, and Danis team did a great job! Danis is very easy to communicate and experienced, who not only fulfilled all my requests , but even found area to seal that I didn't notice before. Hopefully no more possum came to my house. Definitely recommend! read more

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Omar, Danis, and their team were great. Super communicative and friendly, gave me a very competitive price (I obtained 5 different bids), and their crew were super fast and thorough with the project. We had old insulation removed, new insulation installed, HVAC ducts replaced, old junk removed, and a full crawlspace decontamination and roden proofing. Plus a warranty on new rodent visits Highly recommend these guys! read more

Had my attic done in my Milpitas residence and omar was so detailed and professional! He broke down the cost of everything and didn't hide any fees like the other estimates I got! I went with attic elite because they are transparent, professional, punctual, and very organized! HIGHLY RECOMMEND THEM! Thank you omar and the team for everything! read more

I am so disappointed. The salesperson called Omar, and when he gave me a quote, it seemed very professional and nice. However, after the work had been done, I found that 2 air ducts did not replace. When I requested a worker come to check, they ignored me and never responded to me. I paid for the money to replace 11 aluminum air ducts, but they only did 9 pieces, and some of them did not even use aluminum pipe. I strongly suggest DO NOT use them, they are not responsible at all. read more

Very happy with the teams work. We unfortunately had a rat and possum living in our attic... and our insulation did not hold up. We have damage air ducts, the attic was contaminated beyond measure, we had gaps for rodents and our overall heating and cooling systems were running inefficiently. I was able to schedule an onsite, they gave me a competitive quote and quickly scheduled my service. The team was able to complete the project by 2 pm the same day. Very happy and would hire again. read more

Attic Elite - After photo - Insulation Installation Near Me - Newark, California

Quick, professional service at a competitive price point, have recommended this company to our neighbors and friends.

Dani's group did a good job he showed me before and after photos I recommended this company they do good work thank you Attic Elite

To start off we had 5 different companies come out and give us a quote for removing and replacing insulation in the attic and the crawl space, as well installing a vapor barrier on top of our rat slab in the crawl space. From the second Omar walked in our door I knew that this was the person/company I wanted to do business with. Especially considering the investment we were going to be making to get this work done. Their prices are very competitive. Omar was super responsive to our needs and concerns and everything they promised was done to a tee. Needless to say, with an investment of this amount I was pretty particular with the work that was getting done. They did not disappoint in any fashion, from the office team to the field team. We had some issues that aren't really avoidable, nails sticking through the ceiling where the joists flexed as they were working. I pointed them out to Dani, the foreman, and they fixed them on the spot before they left that day. I would highly recommend attic elite for anyone considering work that they perform. We will be reaching back out to them to add insulation on our exterior walls at a later date. read more

we have been trying to get someone to replace our old, decrepit attic insulation for a while. One contractor didn't show up on the agreed upon day and never returned our call. Attic Elite came to the rescue. They scheduled an inspection and provided a quote the same week I contacted them. The rate was very reasonable and they were able to do the job the next week. The crew was quick and thorough, finishing in one day. The inside of our house was left super clean and the pictures they took of their work showed a neat and tidy job well done. I would definitely use them again. Thanks Attic Elite. read more

Our house has a heater running continuously and when we stop the heater, it gets cooled quick. We have realized we need new insulation and found Attic Elite. Omar did a great job explaining everything in detail and gave us a decent discount and best part was he was able to schedule an appointment within a day. On the installation day, Danis and his team came on time sealed the entrance to the attic with plastic, and performed the job. After the installation, he showed us before and after pictures and his team ensured all the openings were sealed and secured. Kudos to Danis and his team. Highly recommend Attic Elite. read more

I met with Omar from Attic Elite for consultation of the rodent issue in my house. He appeared knowledgeable and professional at first sight. I decided to refer my 12 neighbors for the rodent inspections. Out of the thirteen houses inspected, nine of us agreed to get the rodent solution services. On the first day of the services, a crew of five workers came to do rodent proofing, old insulation removal, air sealing and new insulation installation in the attics of three houses. They completed 9 houses in four days with some omissions, but they returned and fixed them later. read more

Milo and his team were great to work with did the job quickly, efficiently, left no mess, for a competitive price. We went from a R13 to an R38 in the attic and from zero insulation to R19 in a very tight crawl space in less than a day and, WOW, what a difference!!! Milo also didn't try to hard sell, or upsell, which was much appreciated. Happy to recommend. read more

Called a few companies for quotes, we chose attic elite because they shared so much information about the process and we were able to schedule quickly. The job too about 8 hours from start to finish and looks awesome! They were so careful to keep the inside of our home nice too. read more

Attic Elite - Fresh and clean, so much more efficient - Insulation Installation Near Me - Newark, California

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Denny's team of Atticelite insulation company just insulated the attic and the wall around the hole house for me, they do a very good job, very professional, friendly,keep the place clean, nice personality, I am very happy to chose Atticelite company to do this work. read more

It is almost one year since June 24, 2021 installation day for 1 year warranty. We discovered it is VERY Very Difficult to call this Attic Elite company during 1 year warranty period to honor the rat proofing in our attic. Each time we called to report rat running in attic, rat dropping on NEW insulation, and NEW air return duct got damaged, it would take about 10 phone calls, 3-4 emails, not showing up on scheduled appointment without communicating that the worker would NOT show up to do the repair before its worker showed up to work for 1 hour. As of today, our house still has at least 2 vents without rat proofing, maybe 3 vents. Worker installed additional metal mesh for 3 open tar papers, the worker found only one, I found two openings, it was very easy, just look up to see any light shine through dark space of the attic. He also put foam on our metal roof, then he claimed no more foam to work on, he would come back in future as a favor. I documented the conversation, emailed this information the Attic Elite while it was still under warranty. Nothing happened, 3 weeks already passed, nobody showed up to complete the job. No email reply, no phone calls to honor the 1 year warranty. Is it the company problem or worker problem? If workers did a complete job, not missing or convenient chose what to do, then there is no need for coming back, then I would not need to write this 2 star review. We wish we would pay by credit card to have some leverage. The savings from cash payment we used as the tip for workers. We regretted to give out tip too soon on the first day of the job. We should wait for 1 year before giving out tip while dealing with Attic Elite after knowing the performance of workers and company. We held back the tip of last visit, we did not know it was a good practice to give out tip on incomplete work or not. We could not sign additional new contract for rat proofing maintenance with this company. read more

What a wonderful company from start to finish. Omar came out and fully suited up to inspect my roof rat damaged attic spaces. He took photos and throughly explained all the work to be done. I had 3 companies out. One did not fully inspect or measure. The other did not engage in safety measures. The price was the highest but very close to the others who did not seem to address sealing air ducts, etc. Danis and his crew were fast, knowledgeable, thorough and careful. Plus very nice! Attic Elite worked with me allowing a day between removal and installation of the insulation so I could have an electrician inspect the attic for chewed wires. A great experience for work I put off for far too long. read more

I don't provide a lot of reviews but felt compelled to after the job Milo and his team had done for us. I had called Attic Elite to help rodent proof my attic and to change my insulation due to roof rats destroying all my old insulation and leaving poop all over. Milo provided us with a very reasonable quote and came a few days later to do the job. Milo and Ricardo were very professional and courteous. It was a one day job but due to the heat wave, they had to leave early but came back early next morning to complete the job as they said they would. There were a few miss spots that needed additional cleaning and I had pointed it out to Milo, which he immediately fixed. It's understandable in this weather condition to miss a few things and it was not big deal but overall, they did a wonderful job. Having dealt with the rat problem for over a year, I've done my research on dealing with roof rats and hired several different companies to come take a look to see where the problem stems from but they all were unable to find it and thought my home was pretty much closed off but Ricardo were able to find a hole we all missed. Hopefully I'll be able to verify this by the coming winter. Fingers cross. Overall, I'm very satisfied with the work Attic Elite has done for us and have already recommended them to a friend. read more

Danny and Pablo did a great job installing blown-in insulation into my exterior walls. The were friendly, polite, neat and fast. When they left, the area around my home was cleaner than when they arrived. I watched them work and noted they did a very professional job. I could not have asked for a better experience from Omar's estimate to Danny and Pablo's work. Excellent value for the price. read more

My experience with them was very successful. The agent was very nice and reliable. The work inside the house was very clean and the staff was courteous. After a while I called them three more times because the rats came back and we also did renovations in the yard and the nets were torn, they willingly came and fixed them. I definitely recommend them read more

Omar came out and gave a complete assessment with pictures and a detailed scope of service with an itiemized invoice of the specific material they were going to use and charge for labor. Service was excellent. Pictures of before and after were provided and service was efficient. read more