Fuck you audi peoria, sales team acts like they are so rich like congratulations you make 2000 a month Barely if that, drive cars that aren't yours, and bs people constantly on pricing and payments monthly. Never will I come back and I know you guys use to sponsor us for racing but get out of here with those ethics, I will make sure none of my friends come back again to do business with you. Deuces read more

A buddy of mine took his Audi s4 for service a couple weeks ago and three days later the motor seized up. Not to mention my buddy paid $4100 to have the car inspected and it seized up not even a week later?? Now he's trying to get in contact with the GM and the GM keeps blowing him off and avoiding the situation. The issue with this is that the mechanics were supposed to check the entire car for any issues and failed to do so. Now nobody in Audi Peoria will help him because they want to avoid the problem that they know they were in the wrong for. The professionalism from Audi Peoria is non-existent. Audi Peoria needs to revaluate they're current GM and question whether he's acceptable for the position and hold him accountable. Audi Peoria lacks accountability and integrity. Save yourself the time and trouble and head over to Audi Scottsdale. read more

As we all know the car buying experience can be a long drawn out and painful process. However, I have to say my experience with Audi Peoria was pain free. I worked with Scott Wikert over the phone and email and was in an out of the dealership in about an hour. Most of the time was spent with Scott as he showed me all of the features of my new A4. Love the car and impressed with the customer service. read more

Scott is the man!!!! He helped me get a great deal on a used vehicle. The whole team was awesome!!! Scott was responsive and even came in on his day off to close the deal. I live on the other side of town but I would make the hour drive again to work with the team at Audi Peoria. Thanks Scott. read more

Big thank you to Daniel and the sales/finance team at Audi Peoria. What a great car-buying experience! He found me the Q7 I was looking for at a competitive price and I was super impressed with the personalized service and respect I received. It would be worth the trip to Peoria from the East Valley to work with these people. read more

This was a smooth remarkable experience. Know all your stuff before getting this high end vehicle,

After receiving a reply from Audi of Peoria via Yelp (Christina M) to work things out, I said to myself, why not. On 4/22/13 I woke to go grocery shopping to find that my car battery had died. I contacted Audi of Peoria parts and they advised they had battery in stock and would have it ready for me to pick up. After 5 minutes I received a phone call from Dale Chavez, service manager, advising me that I cannot purchase parts from the dealer either (after my last review I noted that dealer had issues with me for service but not parts and I think Dale was told this, thus providing reason for call). After talking to Dale I had advised on what Christine M had told me about talking to GM to work things out, Dale advised he had already spoken to GM and they agreed that no service, parts, or sales would take place between the dealer and I. Appears that Dale Chavez, service manager, is in charge of the entire dealership. Luckily VW is right across the street from Audi of Peoria and they had the same battery at a lower price. Dealer sounds like they want to work everything out with me via Yelp to show others that they are willing to work with me , in reality, they could care less. read more

So today I was talking with Matt Wycoff the sales manager and told him I would take a specific used car and put $10,000 down and finance some through the credit union, had my check book in my pocket. We talked about my trade and how we would get the cars the new one home and my trade to him, which he said would go straight to the auction. We talked about my credit union and the specific features on the car as it was on a test drive at the time and I wanted to know if it had cooled seats etc. So while I was with the car he sold it to a couple that was buying two cars there today and told me IT Was Sold. A verbal agreement is binding in Arizona an this ain't over! read more

My 2004 Audi S4 explodes in the middle of the desert on the way home from visiting my mom for Thanksgiving. I tow it into the dealer. I am out of state, meticulous with my car and am now stuck. I can't go to my Audi dealer so I choose Audi Peoria. They explain that the serpentine belt snapped and was sucked into the crankshaft seal. The car was now leaking a ton of oil. I need a crankshaft seal and the serpentine belt. They also explain that a plastic part on my 840.00 radiator is cracked and needs replacement. They suggest I also do the valve cover gaskets and I agree to everything including the four wheel alignment. I tell them to fix everything and after 100,000 miles to also include the guides! The entire front end has to come off including the bumper so you always do the small stuff while doing this type work! I ask my service adviser MF to throw in an oil change while keeping the car until I come back at Christmas! They keep the car a month and charge me over $3000.00! I leave the dealer optimistic and happy. An hour into my drive the check oil light comes on! Hmmm I guess they didn't do the oil change or replace the oil that leaked out of the broken gaskets that they had just replaced. I happen to carry extra oil on road trips so I just let that slide as I did ask for a freebie, but didn't even check it? Now less than four thousand miles I get to go back and do it all over again! You didn't replace the guides which are now shot and making that grinding noise per my dealer! Thanks for taking care of me Audi Peoria I guess out of state out of mind! 275.00 in parts & 600.00 to go back in and replace them! Loved your response about not fixing them on cars with 100,000+ miles while the belt pretty much destroyed everything else from all the work you did! Just not the guides that hold the belt? Know who your dealing with up front as you have been warned! They did wash it so I guess that's what the one star rating is for! read more

This place is terrible, the sale person was disrespectful. I understand they have to make money and it's a business, but they don't want to work with you. Nancy was rude, she seem to not want to work with us from the beginning as if she felt she was better thanks us. And tried to to impress us by spitting out features. I do not recommend this place at all. read more

After my car was totaled in an accident I went to Audi Peoria to begin my car shopping adventure. I went to other dealerships and looked at other makes but after a few days I knew I wanted to get my car from Lou at this dealership. He and Charles were great to work with, especially this being my first car buying experience! read more

I flew in from out of state to purchase a pre owned BMW. The deal was made on the phone, bought my ticket and off I went to pick up my new ride. I must say I was nervous in that except for pictures and Steve Grosh's word I had no idea what I was in for. The car was BETTER than advertised, the paperwork took maybe 15 minutes....No surprises, no tricks, only professionalism. This was a fantastic car buying experience, Steve Grosh is a true professional and I would recommend him and Audi Peoria to anyone. read more

Our experience with buying a new car and trading in our old one was very smooth and efficient. Service personnel were very helpful and not aggressive (pushy) at all. Price negotiation went well and we felt we received a very reasonable offer for our trade in. Lou was our friendly, helpful agent. read more

I came across this dealership in a pretty odd way...lol. I live in Surprise but found the Infiniti QX56 I wanted in Superstition Springs. I made the trip out to AutoNation and purchased the vehicle used. There were two problems that we noticed right away and a "we owe" form was given to us for these two items. In the next few days we noticed a few more safety issues and brought them to the attention of the sales manager at AutoNation Superstition Springs. He said that I could either bring it back to them or to Audi Peoria. I chose Audi because it is much closer to my house and because they are used to dealing with imports. I was contacted by Mike in service the same day that SS contacted him. He was very interested in helping me resolve the issues. I have three young boys of my own and care for special needs children that will be in this vehicle. He took that very seriously and worked to get everything taken care of. He even took the vehicle to Infiniti to repair something that he didn't feel comfortable with...and got it covered. This type of service is amazing and hard to find these days. If I am ever in the position to buy an Audi, I would go to this dealership in a heartbeat. Thank you so much, Mike, for helping to make sure this vehicle is safe for all of the kids in my care. read more

I ordered the car and as you may have saw on my first review and the process was great and I felt the deal was very fair and it was a better offer than the Scottsdale Audi was willing to offer. I had a trade in that I needed to get the most out of and I needed all season tires I didn't want to pay for later. 3 months later the car came in and looked exactly like I ordered minus the tires. Once they didn't have the tires they offered $800 credit without any negotiating or getting upset. Which worked out the exact same for us as we were able to buy the top line all season tires at discount tire for pretty close to that amount after they gave us a credit for the 4 new summer tires we had on the car. I dealt with JJ who my husband dealt with him on his car before and I feel he is very good. He is very competitive and was willing to do whatever he could to make us happy. He definitely has customer service at heart. Buying a car no matter how smooth it goes can be stressful and I have to say this was the least amount of stress possible. And his manager was the nicest guy. No ego or attitude also just wanted to give us his best. I 100% would recommend buying your Audi from JJ and his manager. We will be back. Although I am in love with my new car so I'm not sure when I will be back. Best car I've ever owned and it's my 3rd Audi and I had a Porsche. It's the SQ5 and the best car I have ever driven or owned by far !! read more

After owning my Mercedes E Class for 15 years, I had to bite the bullet and get a new car. I pre-shopped for safety and style of what I needed, and narrowed the search to Audi as a final three. Stepping into Audi Peoria, I was greeted by the Sales Manager, Joon, and handed off to Jake, the sales consultant. After test-driving the car, we decided on the A4. Jake simplified the process in a low pressure way by narrowing down what I wanted in the car and locating the vehicle that fit our needs. After seeing the price and knowing we were too far away on price, we went back and forth with Joon (the usual routine) and landed where we needed to be. Financing was relatively easy (no finance process is anymore) with Jeremy and the next day, we drove my new car off the lot with the ceramic tinted windows. I felt good about the entire process. It might even be less than 15 years before I buy a new car again, assuming it is this easy. PS The Audi is a great alternative to the Mercedes, even better, in my opinion. read more

I recently bought a 2015 Q5, and had a great experience working with both Lou and Engle. They were easy to work with, straight forward with no tricks and no pressure. This was the best car buying experience I've had to date. I would highly recommend Audi Peoria. read more

Great staff from the top down. No pressure, no frills, amazing dealership. Drove 5 hours from Vegas to deal with honest people. I don't regret it and will give them my business on my next purchase as well. They offered fair trade-in value in my car, and gave me a great deal on the replacement! Can't go wrong here! read more

Great experience! JJ was as straight forward and HONEST! There was really no haggling. Everything was presented up front and they gave me a fair amount for my trade in. I had a car transferred from another dealership to this Audi with no problem at all. Sinine was more than willing to do this for me. There was a mix up getting the car warranty transferred from another dealership, but the sales manager stepped up and honored it and also gave me a better warranty because of the mix up. Financing was a breeze. They are great people to deal with. Thank you!! read more

The sales team at Audi Peoria went the extra mile to make our options work. Traver Boblett worked hand-in-hand with us to close the deal on our new Q3. Definitely recommend this dealership and especially Traver if your in the market for a new Audi. read more

Our experience at Audi Peoria was easy and the staff was excellent to work with.

My wife and I have spent the last few months searching for an Audi A4 with a manual transmission. This is our second Audi, we bought our first one from Audi North Scottsdale but did not have a great experience with the purchase of the car. We dealt with multiple people at different dealerships but found Mike Sobczak and the staff at Audi Peoria to be the most helpful. Mike helped us track down the exact car we were looking for and did not try to pressure sell us into something else. Mike and the staff at Audi Peoria made the entire process enjoyable in purchasing a car. We really appreciated Mike's personal attention and the time he took to set up the new car for our needs. We will definitely be seeing them again for the purchase of our next car and would highly recommend them! read more

After having circled through the valley to find the right car, I ended up buying at Audi of Peoria for one and for one reason only: Todd Stamps. Relaxed, chilled out, not rushed, no pressure car salesman. He makes you feel completely at ease and will never rush you - in fact, he guides you through the whole buying process and goes out of the way to help. I would suggest anyone wanting to buy an Audi should try teh Peoria showroom and seek out Todd Stamps. read more

Ok so after purchasing cars for nearly 35 years I loathe the process and have become so jaded that I go into the experience with the most negative attitude possible. Until now, the team at Peoria Audi is awesome and patient, we purchased an Audi Q5 from the team and over the 4 weeks process of deciding what vehicle to buy and from whom, we met with 3 different sales people at Peoria Audi, but we also made sure to acknowledge our original sales person to insure he got some of the commission. The whole operation works as one cohesive team that communicates very well, all the way down to financing. Which, is typically where most dealers try to oversell you on warranties and jack up your monthly payment up, but these guys explain everything to you in detail and if you don't want it, that's it, no hard pressure sales, really enjoyed the experience and for my next Audi I will be back to see the team here again. I am a customer for life, thank you. read more

Very friendly and knowledgeable. Went out of their way to make us comfortable during the process of buying our first Audi. We were very happy with their attention to detail and service. read more

Drove across the valley to buy a car from Audi Peoria. Ended up leasing a car from them instead. The sales manager at down with me, asked me what I wanted, called around to his contacts at other dealerships and got me the car with all my wish list items. I'm also one to take my time negotiating a good deal. They were patient and negotiated in good faith. Overall, great experience. read more

Brought our Audi A3 in because it began to get very noisy inside especially around 75 miles per hour. After test drive with one of their mechanics it was determined that the tires were cupped. We replaced tires for one thousand dollars and change. There was no change in the noise level inside vehicle. When I called to complain, I got into a heated argument with one of their service managers who finally to me to shut up and then hung up on me. Have since filed a complaint with Audi North America and better business bureau. This dealership cost us 1000.00 dollars and never fixed problem. Avoid this place. They are rude and have no clue as to how to fix a problem. read more

I give it a 2 star rating because Daniel Hobbs and Renee in financing were very polite during my 2.5 hour visit. So there is some compassion there! However, while dealing with Greg and Daniel about my trade in value is where they would rate a negative number! I was offered $8,500 (for a 2013 Nissan Altima 3.5SV 4D with 65K and in perfect condition) at the dealer but then I went online and received an offer from AutoNation directly and the offer was $9320. When I brought that to their attention then began the BS of why their offer was low balled. You need tires, and an oil change from our dealership at $150. if they had checked my window I just had an oil change in December and still have an additional 2500 miles before my next one. Then they tried to tell me that 2 tires on my car are $200 each! Again..I'm NOT driving the Audi yet just a Nissan. I put 4 tires on that car for $616. So they are way out of whack with their figures! Sad but Daniel just started there 6 months ago and if he follows with his/dealerships shady business dealings he probably won't be there long! All the best Daniel! read more

My husband and I are on our 2nd Q5 from Audi Peoria, specifically from Lou Solomon. Both purchasing experiences were excellent. No wheeling and dealing, just straightforward negotiation. We got the price we wanted for our trade-ins, the price we wanted for our Q5, and they were able to match by bank's interest rate. Thank you Audi Peoria and Lou! I will continue to be a repeat customer with professionals like you! read more

We received a recommendation from a friend to go to Audi Peoria for our vehicle purchase, and we are very glad we took their advice. Mike was our salesman and from beginning to end we have had a great experience. There was no pressure or long haggling process and everything was presented up front. We purchased a preowned vehicle and were treated like we bought a new one. Mike came to pick my boys and I up to complete paperwork and pick up the car. The nice folks in the service area even kept an eye on my boys so I could get the paperwork and financing finalized. (Jeremy in the finance dept was great too!) I have heard great things about their service department as well. We are thrilled with our purchase - I highly recommend Mike and all at Audi of Peoria. By far the best car buying experience i have had. read more

I went to all three Audi dealerships in Phoenix and Audi of Peoria was by far the best. JJ was the best car salesman I have ever dealt with and he helped is buy our new Q5 and answer any questions we had. We are extremely appreciative and we will definitely be buying more cars there in the future. read more

Negotiated with salesperson via email and gave him very specific options, car model, color and price. He got us everything we asked for and when we went to sign the deal, he showed us a car that was not the car we negotiated. Had to spend over 2 hours doing another deal on another car. Not happy. However, once we settled on the correct car, he was very helpful, courteous and pleasant. Dealership is clean, friendly and welcoming. Compared to my experience with Avondale Honda, this was a breeze. read more

Bought a car from Audi Peoria ... sales guy Scott was nice and trying to find me the right car . Shipped from California .. I agreed to pay half the shipping of 130.00. Audi Peoria offers a 5 DAY or 250 mile RETURN POLICY. I decided it wasn't a good fit for my daughter and car seat in back . So I brought it back and sure enough they gave me a hassle (Matt) told me the policy was an EXCHANGE ONLY...... trying to get me into another car ... then he said "let me ask my GM if we can return it... meanwhile I'm thinking.... wow they must hate their own policy... and why he would LIE and say it's Exchange only ? Matt also tried to make me pay the full shipping for the car of 320.00 . Long story short.... I ended up paying 130.00 for shipping the car and went through a lot of trouble trying to take the car back.... and I also have to wait a week to get my refund that I paid cash !!I I would have gone back in the future had I had a smooth return .. all they did was give me hassle ... when your a big company , what's 130.00 to keep a happy customer coming back?? Shows how shitty they can be . They are so happy and helpful when they are trying to sell you a car , then they bite your head off if they have to fulfill their own policy . read more

After visiting both Peoria Audi and N. Scottsdale Audi, my wife and I chose to purchase our Q7 from Peoria Audi. Both dealerships were fantastic to work with, however, Peoria Audi had the exact model and package we were looking for. Plus, the higher end Q7 was less expensive at Peoria than the lower end version at N. Scottsdale. Go figure? Lou Solomon (internet manager-Peoria) was fantastic to work with. We didn't have to do the back-and-forth wheel and deal nonsense. He gave me a very fair price for the Q7 and trade in for my vehicle, and was pleasant to work with from start to finish. I would highly suggest you contact him directly for best pricing and service. He also drove over to the east valley to hand deliver our trade-in check. Very Impressive. Peoria Audi isn't as large or as glamorous as N. Scottsdale Audi, but I didn't mind that. In fact, I felt a little more "at home" with the Peoria staff and got to meet several people within sales, finance, service, etc. Once my lease is up with Mercedes Benz, I am going to contact Peoria Audi for my next purchase. My wife is already upset with me because I want to drive her Q7 instead of my E350. read more

I just bought a 2007 BMW 335i convertible from Peoria Audi, and I was very happy with both the personal attention they gave me and the incredible deal they gave me. Let me tell you more: the car was already the best deal on the internet but I did not want the low profile tires and Fikse wheels the previous owner had installed. They had another BMW in the lot and agreed to swap the wheels for me. When I inspected the wheels, they were badly scratched, so they agreed to refinish the scratched wheels. When I picked up the car, they had actually refinished all four wheels and installed brand new premium tires! All this involved a lot of phone calls and discussion with JJ Saldana, and I really have to commend him for his patience and dedication to customer satisfaction. Oh yes, while I was waiting for the car to be ready, they gave me a brand new Audi Allroad as a loaner for a week. read more

First time Audi buyer, long time Audi lover! Love my 2014 Audi A4!! I'd been looking at Audis for quite some time, comparing features and price. I was in the market for a certified used A4, and Audi Peoria had a great selection. When my husband and I decided to stop by, immediately we noticed a difference - we didn't have the vultures (aka salesguys) flock to us. After a few mins of looking around, JJ came out, introduced himself, and started talking about what we were looking for and our price point. I was amazed at how comfortable we felt talking to him knowing we weren't being pressured into buying. Since we only had a short time to look around, he handed us his card and said if we had any questions to give him a call. To our surprise, he let us leave without trying to get us to test drive or nail down when we were coming back. After about a week, we came back in and selected the perfect one. After working out the numbers, we finalized the purchase with Jeremy. Again, to our surprise, we didn't feel pressured to buy all of the add-ons. He reviewed all of the options with us and completely left the choice to us. The entire car buying experience was the best - no pressure, friendly staff, great financing options, and the best part - being welcomed to the Audi family! One other note, even after buying the car, JJ gave his assurance "My job didn't end when you left the store, please know I'm always available to help." Thank you, JJ, for the best and most rewarding car buying experience I've ever had! read more

We love our Q7. Audi Peoria was great to work with. No pressure and knowledgeable sales representatives. We will recommend to anyone considering a new car to talk to Audi Peoria. read more

Customer service will make or break a business and how you treat your customers. The finance department Jason and Renne have the worst service I've seen in such a long time. I waited 4 weeks to receive the documents for the used car I, purchased because they were going through a paper based to a digital format. Renne, promised me over and over she will send me the documents 3 emails, 2 phone calls and nothing. I contacted my sales person and she was on top of it. Jason, called me promised he would send me the documents in 2 or 3 days and nothing. I called Jason, told him to send me the documents or I was going to call Autonation corporate office and cancel my extended warranty and he called me back the same day. He was very upset because my voice mail hurt his feelings. He said the documents were sent two days before..All and nothing but laying through his teeth. A simple request for a few documents and will never buy other car from Audi of Peoria or any autonation dealer. read more