Schomp wanted to charge me over $500 to replace my skid plate. These guys reattached it for me…read moreright away, very quickly, and would only accept $10. Glad to have found an honest mechanic near me. I'll be coming back.

I decided to try this business because of its strong reviews. As a woman, I'm always a bit cautious…read morewhen going to a mechanic since it can sometimes feel like there's a risk of being overcharged, or mislead. So I always do my homework. I went in for a basic oil change and car inspection. The staff was cordial, courteous, and prompt, which I really appreciated. Customer service was definitely a strong point. However, I did have some concerns about the thoroughness of the inspection. I was able to point out a few things myself that were initially missed, and it seemed like the technician performing the inspection may have been new, as they needed guidance from more experienced team members. Because of this, I don't feel completely confident that the inspection was as comprehensive as it should have been. Unfortunately, I don't currently have the time or resources to seek a second opinion, so I'll have to move forward and hope everything is in good shape. Fingers crossed.

Tuesday September 8th, morning after Labor Day weekend. My daily driver wouldn't start for the…read moreprevious 3 days, and I suspected a failed starter. I have faithfully used Smoky Hill Auto Servive since I purchased the car (2010 Toyota Rav4 4WD Limited), so I ordered a tow to bring it to SHAC, and spoke to Phil pre-arrival. At 12:30 pm, less than 3 hours after arrival, Phil called me back to advise that the cause was a dead battery, which the shop replaced under warranty, My car was ready for pickup...free of charge! I have always been treated with courtesy, honesty and precise service @ SHAC, never with any overselling or price inflation. I highly recommend it forever as an ideal provider of all levels of auto service for working families in the South Aurora/Centennial community! Thanks so much, guys!

Super nice staff and well priced labor. They got everything figured out and went over all my…read moreoptions.

Long review ahead (TL;DR: We do NOT recommend Hannah's Mastertek because Mike, the owner, has…read moreterrible communication and caused just as many problems as he fixed.) On Wed 9/11, our car broke down and we had it towed to Hannah's Mastertek because it's the closest auto/body shop to us. Mike, the owner, didn't call us when it arrived. I think the car must've arrived at the shop not too far off from closing time, but I still think the professional thing to do would've been to let us know that the car got there okay. On Thu 9/12 we flew out of town, and my husband was playing phone tag with Mike all day. On Fri 9/13 my husband finally got ahold of Mike, who told him we needed a new engine. We gave Mike the go-ahead to start that process later in the day. They're closed on weekends (strange for an auto/body shop), so we didn't get to talk to Mike again until Mon 9/15 upon our return. He told my husband that the replacement engine should come by Thu 9/18. That week, things seemed to be fine. My husband went out of town, but I stayed home. On Tue 9/23 I started playing phone tag with Mike, and when I eventually reached him, he said it could be ready that evening or the next day. I requested to have the car fixed by that evening because I would be going out of town again the next day and still needed to drop off our pet at the pet hotel. Later that day, he called saying it wouldn't be ready until the next day, but that he would come in at 7am and have it ready by 8. On Wed 9/24 I called Mike around 9am and had to call again around 10 to actually reach him, and he said he needed more time. It sounded like it would be ready by the time I needed to leave, and I left the house around 10:50 to physically check on the car. At 11:00 when I walked in, he said the car was not ready. I let him know that I needed to leave within the next 15 minutes and when he said he needed more time, I reminded him that he's the one who said it would be ready. He did not apologize. I asked if he had a rental car, and he said that he did, but it had no plates. After a few mins as I frantically looked for a rental myself, he offered me his truck instead. I had left him know that it would be about a 45 minute drive out to the pet hotel, but 3 minutes before I arrived, he called asking if I was on my way back. He said the car was ready (go figure), but after we hung up, I decided I wouldn't have enough time to get the car and drop it off at home before my flight. I called him back a little later to say that I'd need to leave the car at the shop and my husband would pick it up when he came back. He cut me off right away to tell me again that the car was ready and I had to talk over him to tell him the new plan. He said that was fine, but apparently while I was in the air, Mike called my husband to tell him the car was ready to be picked up. The man doesn't listen! On Mon 9/30 when my husband went to pick up the car, Mike admitted that the replacement engine didn't actually come until Mon 9/22, which would explain the delay. Mike refused to negotiate the cost with us. The same day, my husband had to buy a replacement battery, and after installing it, the "Check Charging System" light was still on, even though it should have reset right away. Mike had told my husband that he tested the electrical and that everything was fine, but clearly, it's not. As of today, not only that "Check Charging System" light still on, the "Check Engine" light comes on, the "Tire Pressure Sensor" isn't working, and part of the car's electronic display turns off randomly while driving. 0/10 do not recommend because Mike wasn't communicative and honest with us, rushed around and caused more issues, and now, we have to go spend extra money to fix his mistakes somewhere else.

I recently sold my auto repair shop that I owned for 29 years and retired. My son lives and works…read morein Denver and I live in Idaho. This information should make you very suspicious about doing business with Mike Hannah the owner of Hannah's Mastertek Automotive Service. My son was driving his car on a Friday afternoon, a few moments after pulling away from a stop he told me his car quit pulling and the engine just revved. He was able to coast into an apartment complex and into a parking spot. After setting the brake, he told me he ran shifter through P, R and D, with no engagement. He shut off the engine, the car would not re-start. He said he could just hear the starter making noise and the engine not cranking. My son had Hannah's do some minor work to his car once and they were close by so I called Mike Hannah the owner to discuss the issue with my son's car. I had a hunch the flex plate was broke off of the crank shaft. That was why the starter would not engage the engine. I told Mike my thoughts. Mike invited me to have the car towed to his shop, they would diagnose the issue and give me an estimate for $180. The car is a 05 Honda Accord 2.4l engine and auto trans. The car was towed to Hannah's the next Tuesday. Mike called late the following Friday afternoon. He told me his tech had diagnosed the problem as a broken timing chain. I was speechless. I questioned him on his procedure and he told me his tech removed the valve cover and engaged the starter cranking over the engine and he could see that the cam was not turning. I asked him if the crankshaft pully was turning and he said, yes. He said when his technician cranked the engine with the starter, the crank shaft pully was turning. He said the engine was spinning fast with no compression. Mike said, that sound was what my son heard. Mike said the engine in the car is an interference engine and was now junk. Mike said he could get me a used engine for $2200.00 plus labor. We agreed the car was not worth putting a used engine in it. I asked him what his diagnostic fee was, he said $180. We discussed trading the car to him in leu of the $180 fee and he would dispose of it for me. I told Mike I would discuss this with my son and get back to him on Monday. That evening I was distraught with angst and frustration. My son told me and I verified with him that the car was running after he coasted to a stop at the apartment complex. My son has raced cars since he was 15 and has been around cars his whole life. I believed my son, and I was still on the page that the flex plate was broken. Mike either lied to me or he didn't verify his technicians' word and work. I called Mike Monday morning and asked him this direct question. Did you personally see the crankshaft pully turning while your technician was cranking over the engine? He said, "Yes." I then asked him that when my son got there that afternoon to take care of the diagnostic fee, if he could engage the starter while my son was looking under the hood to see that the crank shaft pully was turning. He said, sure, I can do that for you. I told him that my son would be there later that afternoon and hung up. TEN minutes later I get a call from Mike Hannah, he was harsh and in a hurry. He told me to get my son's car off of his property. I tried to ask him why but couldn't get a word in. Mike said again that the car needed to be taken away and mumbled something about it being worth $500 running. He then said. "Take it to a different shop if you want to but get it out of here as soon as possible." He hung up on me. I called back 40 minutes later and Mike answered. He was calmed down and let me speak. I asked him what we owed him and he said, "nothing." I told him I would have the car towed out of there later that afternoon. He said, "OK", and that was it. I had the car towed to Point S Auto in Aurora. They listened to me, and their guy did the proper diagnostic work and verified what I thought was the issue all along. The flexplate was broken. A few days later, the car was fixed and back on the road.

I called and asked for a time frame and a price quote for a head gasket on a 1999 Tacoma with the…read more3.4 v6. They don't recommend you work on engines with over 100k miles at Gary's. They'll give you a low ball offer to buy a nice truck off you though they'll tell you it's not worth fixing or driving a vehicle so they can buy it's for cheap and flip it probably. Shady mechanics. I'm adding an edit as Kirsten called to leave me a voicemail and tell me I was confused. I am not confused. I remember being offered $700 for my 04 Tacoma because you guys said it was scrap and then putting 10,000 more miles on that vehicle and thinking you all were crazy the whole time I was driving it before I totaled it. Their voicemail was retaliatory at best. There was no reason to call me after I left this review. I gave my feedback. It's a terrible business that this is and I would never recommend my worst enemy to go there. It makes you feel grimy walking in. It's a disgusting place. They're in an alleyway that feels like homeless people regularly pee in front of their front door because of the smell if they call me again I'll add more details so you can know why you should avoid it.

I own a Jeep Wrangler JL 2018 low mileage. It's new to me. I started getting a flash of errors…read moresettling on service transmission. My brother and I settled on the auxiliary battery. Lucky us and thank you Jeep. 2 almost 3 year old battery. Gary's worked with me to do battery testing instead of the whole battery of diagnostics Aux battery load testing was good but the impedance was low. Replaced and they checked a lot of other things. Giving me statuses and explanations and meaning all along the way in troubleshooting. That kind of communication instills trust and I appreciate it a lot!! Any ways the pricing was and no further errors. We'll give it a couple days for a wait and see. We have next steps for the other work that's needed. I had a great experience and would definitely recommend this auto repair shop!!

Mobile mechanic that doesn't overcharge? Check. Able to…read moresqueeze a smallish job in? Check. Will I call again? Check, Owner and an apprentice came out to me for a new starter. I paid for the parts up front, then labor after arrival. The work was fast, both were personable and funny, and explained another quirk of my new to me old car. From dead in driveway to driving to work in three hours.

TJ is awesome. Very communicative. Very fair price does great work. Got my mom's car back on the…read moreroad without a hitch. Thanks so much for working with me. I'm definitely gonna have you back for some more and I will recommend this guy to anybody hard worker! He allowed me to supply the parts and he installed them for me. Save me easily $1500 from taking it to a mechanic shop. Didn't leave a mess or anything and made a couple recommendation as well based on what he saw. Thanks Timothy!!!

I had an oil change. They were also kind and helped to inform me of my vehicle's condition. I would…read morerecommend 'Our Garage'.

I had an amazing (and very refreshing!) experience with Our Garage yesterday. Tricia returned my…read morecall a few days ago and got my appointment scheduled for early yesterday. After careful review by Coy, it was determined my repair would be much less complicated (and less expensive) than I had originally feared. Tricia was an extraordinary communicator and kept me posted all day, the repair was done completely and she even came to my home to take me back to the shop to retrieve my car. While I hope it's not soon, I will most certainly return my car to Our Garage knowing that the service there is outstanding.

Holy canoly...y'all when I say this place is beyond welcoming & personable, I mean it!!!...going to…read morethe mechanic is such a drag bc who wants to spend money & be left with no transportation while the work gets done? But...with this place it is worth it. They're efficient as well as trustworthy in every single way. I had complete confidence in them with my car & I am blessed to have found a new OG car shop since moving here!!! They got me in & finished my car THE SAME DAY!!!!! 10 out of fricken 10 y'all!!! My car is now safe & ready for winter!!!!!

I just had my 2019 Lexus RX 350 serviced at Elite and I could not be happier with the service I…read morereceived. They paid for my Uber ride shares in both directions; both after I dropped off my car to be worked on and when I needed to pick it up after the repairs were done (I don't live near by either). They owners are professional, knowledgeable, friendly and accommodating. Elite worked with my Lexus warranty company to take care of items that the Lexus dealers have constantly declined doing or missed repairs needed because they do not make enough in WARRANTY hourly labor costs to "find" the repairs that need fixing. It's shameful. I had previously brought my car into THREE different Lexus dealerships and asked them to inspect the car and use my warranty to cover the charges. Each time they said, "we can't seem to duplicate what you are bringing it in for". I sincerely appreciate the Elite team taking care of all the repairs and by working WITH my warranty company to cover as much as possible. I will say that their hourly labor rates are definitely higher than most of the auto repair shops but in the end you get what you pay for. How many hours and days I had wasted going to and from the dealer only to be sent home without the repairs. While I do love saving money, I also value saving time and I will be bringing my Lexus to Elite from now on.

After taking my car to 2 - either incompetent or dishonest (or both!) auto repair shops - Hotchkiss…read moreAuto Repair on Colfax, found the issues, and repaired them - for nearly 1/2 the cost one shop quoted me. They also, re-repaired what the other shop said they fixed. They were notably, very competent, professional, and friendly. Well done and thank you!!

Was unable to securely shut back door on my car due to it being in the locked position. Called…read moreHotchkiss and the guy who answered said bring it by and hopefully they could at least get it to where the door would shut. Took him about 15 minutes and I was on my way. Can't say enough good about the service. Thanks Hotchkiss