Did a great job fixing my SRS light on my Acura. The 2 mechanics I talked to communicated well, and didn't seem to mind explaining the repair, as well as a couple of other potential repairs I asked to get estimates for. They didn't try to sell me anything I didn't need, which is hard to find in many auto shops. Thanks for doing a kick a$$ job Austin Auto! read more

Great service, they will talk you through everything and explain what they are doing, and why it needs to be done. It's hard to find good, trustworthy service providers in any field, and when it comes to your car, you probably don't want to take chances. These guys seem solid and I'm glad they are just a short drive from home. read more

These guys did a great job fast to get me back on the road when my delivery truck hit a deer and needed a new radiator. Gary was able to get one of his mechanics on it right away. The mechanic was quick and did a great job. Gary was honest and fair and I will use this repair shop again!! read more

When I moved to Oak Hill 10 years ago I asked around to find a good, trustworthy mechanic and was directed here. I have never, ever been disappointed with Gary and his crew. I have an older truck and he and Jarrett have kept it mechanically immaculate for years. As Ted F mentions in his review, Gary will not only tell you what he found but will give you multiple options - occasionally even that something doesn't NEED to be done right then. I've never had him try to sell me something I didn't need. They will also take the time to explain not only what is going on but how things work and he does it in a way that doesn't make me feel like a stupid woman driver. I do not often recommend businesses but I have recommended Austin Auto Repair to everyone who has asked for an opinion and I will continue to do so. read more

You know that feeling you get when you recommend someone to a friend and they have a bad experience? You WON'T have that issue with Austin Auto Repair. My father has worked on his own (and other people's) cars in another state for years on the side. He has seen the quality work Gary's team does when he's come to visit. I made a mistake in allowing someone to talk me into taking my car to one of their mechanics (a National chain) a few years ago. I had major issues getting them to repair it correctly. My father quickly let me know that is what I got for not taking it to Gary first to begin with. I have referred other friends to Gary who have always come back and tell me they appreciate his honesty and drive for happy customers. read more

Gary and his team have been nothing but professional and helpful. They have never overcharged for any repair and have been prompt, polite and respectful of my time. read more

Very honest and very reasonable prices. We have been using them for almost 10 years. Worth the drive. I just compared a dealer estimate with their estimate. Their prices were 1/3 to 1/2 less! read more

I've taken my car to Gary's shop several times now, and each visit makes me feel like a valued customer. Dan and his team are fast, honest, and trustworthy in the repairs and prices they offer. They've handled massive oil leaks and routine diagnostics on my BMW that has been turned away by other shops. Coming from a student, they're also great about working with your schedule and letting you know each step that needs to be taken. Austin Auto Repair is now my go-to shop because I know my car will be taken care of by a team of great people and for a fair price. read more

If you need a shop you can rely on, who is honest and are masters at their craft, this is the place. I have been going to them for many years (with different vehicles), and they are always reasonably priced and have actually saved me money on repairs. Just give Gary and his crew one chance and you will see. read more

So glad I found this place. They were fast, efficient, competitively priced, and courteous. I plan to go to them for all future auto repairs. read more

I was planning on taking a road trip and was needing to have my a/c repaired prior to going. AAR repaired it but then a week later there was an issue with it so I took it back. The following week, just before I left, there was another problem so I took it back to them again. Not only did they keep trying to tackle the exact problem that was causing it to go out but they were kind and professional about it and never charged me an extra dime for their time. Mr. Krutsinger and the guys are the most dedicated and hardest working gentlemen in this business that I know! I will definitely go back! read more

I had to write about Austin Auto Repair, because I experienced a degree of honesty from the owner I have seldom experienced with any business and I have never experienced anything remotely like this in auto repair. My car was towed there as it would not start and the battery could not be charged and I saw the shop had an "A" rating on the list. I thought the problem might be the battery cable, but the fairly young tech at the shop told me it was the starter. My car had 130,000 miles on it and I talked to several knowledgeable people who agreed that this was most likely the problem. The starter was replaced. I went on my way happily and had no problems. I checked my mail today. Apparently, the owner, in some review of the paperwork noticed that the master tech thought it was the battery cable and that it didn't need a starter. Both had been replaced and I had paid for both along with a complete check of the electrical system. Today, the owner sent a letter explaining what happened, an apology and a check for $400. Unbelievable! I never would have known of the error! In the future, this is the ONLY auto repair shop that I will do business with. This degree of honesty is something I had long ago learned not to expect. I am still just "wowed." Amazing company! read more

UPDATE : Took my car in today @7:30am got a call around noon , Gary stated my car needed a new water pump . So what rush automotive stated what was wrong with my car end up not being the issue, wow how i feel just beside myself . Austin Auto Repair is my place even though its a 30min drive since I live North Austin , but it so worth going if I am not going to lied too an be told the truth ... Thank you so much Gray I can't not thank you enough... read more

This is the only place I take my car for whatever it needs! I feel blessed to find a car repair place that that is honest and I can trust. The owner and employees are wonderful, friendly, very helpful; and my experience has been that they have always done a great job on any work that I've needed done, I can get my car in quickly, I know I'm going to get a fair price and that only the work that is needed will be done. I highly recommend their service to anyone! read more

These folks are courteous, prompt, and honest. They're even funny. I highly recommend Austin Auto Repair and I'm glad I found them on yelp. read more

I love this place! These guys are very respectful. I can't tell you how many times I've gone to auto places and everyone assumes, because I am a woman I have no idea what I am talking about when it comes to cars. These guys assume nothing. I drive from far North Austin early in the morning sometimes so, they can look at or fix my cars. I've even had Gary tell me one time, "I can't find anything it needs." (this was for my 60K check up) read more

I highly recommend this auto shop. It is hard to find a reliable, honest mechanic these days who treats a female with respect and honesty. I would say if you really want an honest opinion on what is going on with your vehicle and the correct repairs done GO HERE! read more

We felt like they did a good job for us. They replaced one fuel injector, after we got it back the same thing happened again. They took it right back and replaced another. The problem was it functioned well until the engine warmed up. Now it is working well and gets better gas mileage. read more

I came to this shop when I had car trouble while visiting Austin. They fixed my car and got me back on the road that same day. They were fair and honest. I had to wait a long time for the part to be delivered but they installed it quickly and I didn't have any trouble with the car through the 700 miles or so it took to get to the Gulf and back home in DFW. read more

Gary and Jaret really know their stuff, they are fair and efficient. It's very reassuring having a mechanic I can trust to only do work that needs to be done at the best price. read more

Proven to me to be honest (fix the actual problem, differentiate between what needs to be done and what can wait), fair, competent, and friendly. I won't go anywhere else. read more

It is challenging to find a trustworthy mechanic when I move to a new city. While I do most of my own maintenance and as many repairs that I can, sometimes I need a professional. This was the case when the a/c compressor clutch failed on my 2001 Jeep Cherokee. To replace the compressor, a certified professional must discharge the a/c system in compliance with environmental laws. Living in Austin for three years without a mechanic, I had no idea whom to call, so I turned to the internet and read reviews. The first mechanic I called wanted to charge $95 to diagnosis the a/c system, despite the fact that I told him I had identified the problem. Next I called Austin Auto Repair. Gary respectfully listened to what I had to say, asked clarifying questions, and we discussed a game plan. I had my Jeep towed to his shop and within a few hours I received a call with the repair price (right in line with what I expected!) and a turnaround time of "tomorrow or Monday." My Jeep was repaired within 24 hours, at the price quoted, and it is running great. I am indeed Austin Auto Repair's "next satisfied customer" and will return when my Jeep needs future repairs! read more