1. Austin Regional Clinic - Summit

    1. Austin Regional Clinic - Summit

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    Round Rock, TX

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    Austin Regional Clinic - Summit

    3.1 (10 reviews)

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    Quest Diagnostics - It's at the back of the store

    Quest Diagnostics

    2.9(19 reviews)
    2.3 mi

    It says they close at 4:30 but they actually close at 4 o'clock so I'm very disappointed with the…read morefact that, the older white haired lab woman, was just simply sitting there with the lights out, no clients, and doing nothing. Just waiting for the time clock, very rude. Gas isn't free nor is my time. apparently my time means nothing to quest. This is the second time I've had a problem with their labs And their lab agents. Note: after reading the reviews, I can see that maybe this was a blessing in disguise. Yikes!

    I love the convenience of Quest, and have for years. Unfortunately, I had a bad experience today…read more I debated about sharing it, but feel this is the best way to caution others because--in this case--a bit of harm was done. I went in for a 1:10 pm scheduled appointment of a simple blood draw today. Please understand this is not age discrimination when I say a quite older lady was the only one working today. She was very nice, but I got the feeling that this one might hurt a bit. (She was the only one working and seemed hurried; I was in the middle of front-to-back appointments; she took me right in the second her previous customer crossed the door frame. Seems to me phlebotomists usually take a few moments between clients to get settled and handle paperwork). The pain was pretty horrible. When it was over, she placed a big wad of gauze on my arm and advised me to not carry anything with it for 30 minutes. When I got to my car, I looked down and realized I'd substantially bled into the gauze...it was like another test sample! You can also see the aftermath bruise 5 hours later. At 57, I've never seen anything besides a Band-aid after a blood draw. I will add that I am not low on red blood cells or platelets, so there's no reason I would have bled this much from a single stick. From what I've read, these issues happened from poor technique or a needle too large for the task. (I had several tests listed, so perhaps she used a really big needle to draw a large amount of blood faster? It hurt like HELL. It's not usually fun, but it felt like a cannula. Ouch!) If you are the lady who drew my blood, please don't think I've intended malice. Perhaps you need more help behind you and more time between customers. I wish the best for you and hope Quest can provide better support as you do your job. I think you were too rushed with me. I've had big groups of vials of blood drawn before, and this never happened. It's not a tragedy, but it was painful and a little unsafe. I'm only leaving this review because those who are anemic or have a bleeding disorder could be harmed in a situation like this. People who touch people ARE NOT ROBOTS! Value human employees and accommodate them! I loved that lady for the wisdom she shared. She matters.

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    Quest Diagnostics - My inner elbow 5 hours after a simple blood draw.

    My inner elbow 5 hours after a simple blood draw.

    Quest Diagnostics - My inner elbow 5 hours after a simple blood draw.

    My inner elbow 5 hours after a simple blood draw.

    Quest Diagnostics - Gauze from the aftermath of a simple blood draw.

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    Gauze from the aftermath of a simple blood draw.

    Brushy Creek Family Physicians

    Brushy Creek Family Physicians

    3.8(31 reviews)
    1.8 mi

    Dr Supkay, her nurse, and the staff at Brushy Creek Family Physician are top notch…read more Dr. Supkay is a professional & compassionate doctor. She is thorough and proactive with her healthcare approach. She also stays current on the healthcare industry to ensure you get the best care and most current protocols based on ethnicity where relevant. This sets her FAR apart from other physicians in the area. I would drive a million miles to see Dr. Supkay. Setting up appts, request of refills, insurance is all an ease due to the excellent attentional to detail & communication. They also have an amazing patient portal which makes communication with Dr Supkay & her nurse very easy. You can also make refill requests & get lab results from the portal. I absolutely LOVE that Dr Supkay does NOT keep your lab results hostage. As soon as CPL completes them, Dr Supkay allows us to see them. And she follows up to discuss of course. The convenience of CPL being located on site makes any follow up labs easy breezy. Highly recommend Dr Supkay as part of your medical care team!!! Thank you Dr Supkay & staff for the continued compassionate care!

    Impossible to get a timely appointment. If you are sick or have a serious medical need, do not…read morecall this group...they rarely answer the phone anyway. Most of their good doctors left, so they really don't know what the hell they are doing....save your time and money and find another provider.

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    Brushy Creek Family Physicians
    Brushy Creek Family Physicians - Nice large waiting area with 2 sides, one for sick kids and one for well kids

    Nice large waiting area with 2 sides, one for sick kids and one for well kids

    Brushy Creek Family Physicians

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    Austin Regional Clinic - Summit - familydr - Updated September 2026

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