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    4.2 (13 reviews)
    Closed 9:00 am - 7:00 pm

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    9 years ago

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    Paul C.

    Thank You for choosing Auto Action! Please Enjoy!

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    8 years ago

    Just got my first vehicle, they made it super easy for me. I got a car that I really like. Thank you Lee and Melinda.

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    7 years ago

    Came to Joe At auto action ! He helped me out by getting my new chevy cruze awesome payment even with no credit!

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    10 years ago

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    Review Highlights - Auto Action

    Joe was awesome during the entire process and even helped me tackle the down payment .

    Mentioned in 3 reviews

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    Big Two Toyota of Chandler - A Toyota

    Big Two Toyota of Chandler

    (734 reviews)

    We unexpectedly had to purchase a car after mine broke down, and walking into the dealership we…read morewere honestly stressed and overwhelmed. Thankfully, we met Doug "Pops," and he completely changed the experience for us. Doug made the entire process stress-free and even fun. His comforting, kind energy immediately put us at ease, and he truly went above and beyond to make sure we felt confident in our decision. He was patient, genuine, and never once made us feel pressured. We loved getting to know him and hearing about his family -- by the end of the day, we felt like we were family too! We can honestly say we would not have bought this car if it weren't for Doug. He made all the difference. Doug is amazing, and we are so grateful for him! If you're looking for someone who truly cares, ask for Doug "Pops." You won't regret it!

    I bought a used car (private sale) and took it in to big two for a full inspection. The inspection…read morecost was astronomical. 215 dollars for basic vague information about what's wrong with the car. Two of the estimated repair costs were TWO separate 200 dollar charges to use the diagnostic tool. Let me clarify that. They wanted 400 dollars in the estimated repair cost JUST to use the diagnostic tool to figure out what's wrong DURING a full and complete 200 dollar inspection that's supposed to tell me what's wrong with my car. I will never ever go to a dealership again for as long as I live. when I went to pick up my car they just gave me a few pieces of paper stapled together with generic vague short details about what could be fixed on the car with a 7,000 dollar estimate. At no time did an "expert" explain to me anything about the process or repair cost breakdown. They really live up the the dealership stereotype. Stealership

    Christian Brothers Automotive McQueen and Guadalupe

    Christian Brothers Automotive McQueen and Guadalupe

    (57 reviews)

    The only place I will go to! The staff is always the best - so kind, knowledgeable, and quick!…read moreThanks so much

    I originally chose Christian Brothers on McQueen and Guadalupe because they appeared organized,…read moredetail-oriented, and professional. I purchased four tires for my Ford Transit work van and trusted their recommendation, assuming they were providing the correct tires for the vehicle. Less than a year later, one of the tires began splitting. I took the van to another shop that was closer because I did not feel safe driving all the way back to their shop. It was at the new shop where I was informed that the tires installed on my van were not properly rated to handle the weight of the vehicle and should not have been installed in the first place. I contacted Christian Brothers to explain the situation and was told I would need to drive the van back to their shop -- despite the damaged tire -- for them to determine whether anything would be covered under warranty. While I was getting the quote elsewhere to replace all four tires, Christian Brothers called back and offered a slightly lower price if I purchased another full set through them. In the end, the difference was only about $100 compared to the other shop. A shop I had never even used before, and that was the cost with no additional warranties or discounts (like Christian Brothers was claiming to be giving me). They stated they were giving me tires at cost and not charging for labor, not true. They tried to make it seem like they were doing me some huge favor by giving me such a small discount. Their front desk employee, Eric was as "helpful" as he could be throughout the process, but overall should have pushed harder with his upper management to resolve this. They should have completely comped the price of the old tires as this was their, dangerous mistake. Now they're not only making money off of me but also causing me to lose additional money by missing work to fix a problem they caused. I'm extremely disappointed with how this situation was handled, especially considering the original tires that they chose were improper for a work van like mine. All of this resulted in me needing to purchase two sets of tires within a single year!!! I expressed to them that being without my van would result in loss of money as it is my work vehicle. They had no concern for my time, money and no sense of urgency to resolve the situation that they caused. I had to leave my vehicle with them for more than a day the first time and again overnight the second time. I would NOT recommend this place to anyone!

    AutoNation Toyota Tempe - Closer picture

    AutoNation Toyota Tempe

    (831 reviews)

    I took my friends car in for some work on my day off, friendly staff, comfortable seating area,…read more they had the car serviced in the time they said. Very we'll organized at check in. They weren't able to fix it in 1 day and called my friend to get her into a rental so she was not inconvenienced.

    Service department sucks. 30 car back up to drop off at 8:00. Shuttle service was an hour wait…read moreafter the 30 minute line to drop off. shuttle service for return another hour from the time they picked me up. Finally got back to the dealership - stood in line for 15 minutes only to find out that I'm in the wrong line. Another 30 minutes waiting OUTSIDE to get my car as I watched 10 other cars drive off. No one inquired why I was still waiting, until I asked what was taking so long. They lost my keys. Error message on dashboard never got resolved. It will be there forever unless I use the dealership for their commission based repairs and/or 5K oil changes for 150.00! After all this waiting, I drove away and noticed after a while the error message came back on. I was on the phone trying to find out why the error message is still there, no resolution . I was in the phone for a total of 3 hours trying to get someone on the phone at the dealership.. Turns out I was talking to offsite call centers - 6 different people couldn't get anyone to pick up the phone at the Tempe dealership.. Finally in the 11th hour of the day I got a phone call from the service manager Brandon because this call center "escalated" to upper management my request for a call back or to get someone to pick up the phone.. Brandon was rushed because he had to go to an appointment. I spent a full Saturday trying to get my car fixed to no avail. I will continue to use Christian Brothers as my primary mechanic. Never will I buy a Toyota again. Apparently, you can reset the Maintenance Required message yourself under the Settings.

    Auto Action - car_dealers - Updated May 2026

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