In late summer I was interested in a 2022 Tiguan that they had for sale for a decent price. I…read moredrove down to this store at an agreed meeting time. When I showed up and found the car in the lot I found it was full of hail damage. Neither the listing or DJ told me about this. The rear cargo area also had old parts from a previous service repair (that was never removed, I took it home with me). After figuring out a deal that they agreed to repair some of the more obvious damage. I was left at the VW store waiting on finance. During the finance process I was asked if I wanted aftermarket warranty, which I declined. As I went to sign on the iPad I found that the pop up covers up what I was agreeing to. I close it and found that Key coverage and GPS location service was selected. I had already stated to DJ I did not want the GPS service. They said it already in the car, implying that there was nothing they could do. It can be removed and I do not want it. But in finance it was on the deal. I had to remind everyone again that I did not want that. Finally everything was off the deal and I was just paying for the car. Eventually, when I wanted the hail damage repaired, DJ told me that the were "weeks out" and I can get a quote from someone local to me and have Tynan pay them. After I sent them the quote from someone I found locally ($1500), they asked If I could have them match "their guys" price($1200). I declined to ask some business owner that I have no relationship with to lower his price. Eventually we agreed on Dec 13th for the hail repair. We dropped of the vehicle around 6:30pm on Thursday night. Their shop does no have a night drop box with envelopes, you just throw your key through a whole in the door. Also, the parking lot is block off so your vehicle is parked on the street. DJ told me when we agreed on the Dec 13th that the repairs will take one day. I heard nothing from them until 4:00pm that the car will be one the following day. We had plans that we needed the vehicle for Saturday morning (Dec 14th). I could not get a clear reason the vehicle wasn't completed or if it was even work on. We have to move around things for Saturday and was finally contacted by DJ at 2:30pm that the vehicle would be ready in 30 min. My wife picked up the vehicle and we found that some dent were not repaired. DJ said, "they are something other then hail". The we owe that we all signed states "repair hail and other dents on hood as well as driver's side front and rear panels". Saying that is something "other then hail" is extremely frustrating and dishonest. They did not repair the vehicle as they said they would and cannot be trusted. I'm not sure if is lack of ability or they just don't care but DJ and others at this store and Tynan are extremely difficult to deal with. I do not regret buying this Tiguan but I do regret buying from Tynan. I have worked at several dealerships throughout my career and it isn't hard to be honest, caring and do what you agree to, while still making money. After Tynan, DJ and Troy were paid they did not make any effort to make it right.

We've purchased two cars now through Tynan's Preowned Superstore and really appreciate the service…read moreof their team. During our most recent purchase we worked with Robert G, DJ, Tom and Mark. Each of their team members made us feel like we are part of their family and went out of their way to help us. It's easy to see why Tynan's has been a part of the Denver car scene for generations. Many thanks to the Tynan team. My wife loves her new CX5

Fantastic used car buying experience, they were very helpful on financing and helping me to get a…read moregreat deal, I'd highly recommend!

The best used car buying experience I have ever . Ahmed and David could not be better! Very…read moreinformative , not high pressure, but very helpful and available. I bought from out of state. It was a great vehicle but a few questionable items turned up on the mechanical inspection( which I recommend you never buy without) and David agreed to fix all. They even assisted in getting my carrier chosen to deliver and wanted to be sure I did not overpay. How satisfying to find a really reliable group of car dealers!

Amazing experience. They are very nice. I'm more than happy with my new car! Best deal in the…read moremarket Thank you so much Tina. Was a pleasure working with you! Oh and I asked her for a discount and I got 500$ off.

Awesome experience! We haven't used a dealer in close to 20 years after multiple bad experiences…read more However, we reviewed this one, found great reviews, all cars had carfaxes, they were upfront with prior work and how they buy their cars from rust free states. We scheduled a test drive and one small item was found in the car that they had fixed immediately. Took it to our mechanic and everything checked out 100%! Family business and honest folks. We'd highly recommend and would buy here again. Extremely fair prices.

I have financed a 2014 Jeep Cherokee from the Aurora location in Colorado. I have been having some…read morestruggles financially and fell a bit behind on my payments. Jeremy M has been amazing with helping me get back on track and working with me. I highly recommend working with him if you are looking for a car that is reliable and affordable. Thank you Jeremy!!!

Buyers beware -- get your emissions checked immediately!…read more They sold me a car that did not pass emissions, then told me to just keep driving it even though it had defective parts and "it wasn't a big deal." I was informed the repairs could take up to two weeks. I asked them to pause the payment process until the car was fixed because I did not want to make payments on a "new" car that I couldn't legally drive just four days after buying it. Instead, they told me to come pick out another vehicle. They had me test drive three more cars -- one of which even had a check engine light on. After wasting my time test driving these vehicles, the manager, Sheri, then told me all of the cars I drove would cost significantly more than the original vehicle. Why put someone through all of that if those cars were never realistic options? What makes this worse is that this was my second car through CarHop. My first vehicle also failed emissions because of missing parts, including a fan and gas cap. At this point, it's hard to believe they do proper inspections or due diligence before selling these vehicles. Please get your car checked immediately before the short grace period runs out.

It's been a month since we purchased an SUV from this location and we absolutely love our purchase…read more From scheduling our appointment, to a very short and brief period of paperwork, we walked off the lot with our new baby on four wheels! We have already traveled near and far with our new vehicle and got a follow up call from Mason, our customer service rep. Nick, and his team polished our car and also made our interaction quick and easy. We did have to drive another location to complete paperwork, however, the distance was only 4 mins away.

I bought two vehicles from this dealership in 2020 everything was great! Except for the cars. They…read moreoffer a two month 2,000 mile warranty which is great! And you would think for a dealership with a service dept on site they would diagnose and correct all of the problems before they sell the vehicles, but they don't. They either patch them up and hope you don't notice for two months or I have the worst luck in the world. The vehicle I bought myself ended up being in the shop for at least a month after I discovered it's issue. Thank God I found it a week before my warranty was up or I would have been on the hook for the $5,000 it cost to fix the problem. But it didn't come without a fight. It took the dealership two attempts to fix the vehicle. The first time they fixed the wrong thing, and when I told them I was still having the same issue they told me they weren't going to fix it. We eventually got on the same page and they took my vehicle for another two weeks and finally repaired it. For that I'm grateful. But now the vehicle I bought my grandmother had the check engine light come on. Mechanic comes out to give it a tune up and finds the spark plugs are covered in oil. Boom! It needs a new valve seals. My mechanic says "it looks like it's been this way for quite some time". I bought the car less than a year ago. Unfortunately the warranty has expired on this vehicle. So I'm on the hook for this one. I'm not saying don't buy a vehicle from this dealership. But I am telling you to take your car to a mechanic as soon as you drive it off of the lot to find any issues before your warranty expires. Because from my experience it doesn't seem to me like their service department has their customers best interests at heart.

Awesome buying experience with Brook! Always answers the phone promptly and gave me tons of info…read more Was super helpful overall, couldn't have asked for a better experience!

They lied to me about the condition of the vehicle I bought off them. The car couldn't run after 4…read moredays from buying it. I called them they did nothing. I was told the vehicle was cheap because of some sensor issues but the fuel injectors were messed up amongst other things. I've spent 9,000 fixing it and it still isn't running. They told me to only take it to mechanics that specialize on foreign vehicles but the shop that does inspections for the vehicles they sell does not. They suggested I take the car to said shop and they themselves told me they don't specialize on foreign vehicles and had no idea what was wrong with my car. Yet they're the ones who inspected it for Cherry Creek to sell it.

I am beyond blown away by my experience with Carmart Automotive. The customer service exceeded my…read moreexpectations by miles and miles. Omar was such a delight and he took care of ever detail with the car. He made sure I was confident with my purchase and the safety for my family and me were top priority. Mohammed was so kind and caring in the buying process and helped me get everything situated in anticipation of purchasing my beautiful car! Abdullah helped with the selection, he was so friendly and he was able to complete the buying process making sure I understood every detail, he was so knowledgeable. Honestly I wanted to second guess this place but my heart is so full with that amount of support I received from them all. I'm so happy that fate, and an amazing car led me to this family business. When the day does come to move on to a new car I know that I will be coming back here. I really can't express in words the amount of appreciation I feel towards everyone at Carmart Automotive. These guys will do everything they can for you and even things you thought you were on your own with they took care of. I was honestly shocked by there kindness And care.I have never been this satisfied buying a car, let alone I have never been this satisfied with customer service at any business. I'm kinda sad I won't be seeing these guys on a regular basis they feel like family to me. I know that sounds cheesy, but it's true. They won over my trust and gave me faith that there are still honest people in this world, and honest people in the car business. Ps. I had two trusted mechanics come and inspect my car and it passed with flying colors! This place has quality cars. Great prices. Beautiful people. You can't go wrong. Thank you Abigail

These are untrustworthy people.} I paid the asking price for a car plus a $400 "dealer fee" and…read morereceived a firm promise from AJ that it would be detailed before pickup four days later.} When I arrived to pick up the car, it had not even been washed. Omar, the owner, was dealing with two other customers, and another customer was waiting for Adian for paperwork, so I said I'd be back. I suspect Carmart is perpetually understaffed.} When I returned and pointed out the dirty windows, filthy climate controls, fingerprints on the woodwork, roughness in the paint, and more, Omar offered to wipe the controls. When I declined and again requested the promised detail, he began cursing, insisting the car did not need detailing even though his brother AJ had promised it.} Omar's next move was to start calling the police before even asking me to leave.} Listening to him, I knew the obscene speech was well practiced and that he had treated many like this before. Look carefully at the dates on the reviews. These are bad folks.