Go see rima. They are first class people. Ultra friendly staff. Cater to your needs always. Super…read morenice cars and trucks. Sp happy with my car.

I am one of those people that doesn't like to leave reviews, but this dealership deserves they…read morereview it gets. While this is a long review, if you're seriously considering buying a car from this dealership, please read to the end. I purchased a used car (5/25/2026) on the condition that the dealership would address the check engine light, the taillight that was out, and detail the vehicle (the car was sitting in the upstairs showroom, not prepped for sale and filthy). It wasn't ready until 5/29; however, while on its way to be delivered, the check engine light went on again -also, that day, sales guy, Skylar, informed me the lender wanted an additional $599 for down payment. I told Skylar I no longer wanted the vehicle because I realized I'd continue having issues and I wasn't going to pay more down. The owner, Rima, called, assured me I wouldn't have any major issues moving forward and that they'd write off the extra $599. I begrudgingly agreed to take the car against my better judgment, based on his assurances. Within a week, the taillight was out again... took half a week approximately to get Skylar to provide information about having it fixed. They sent me to their "sister" shop, who replaced the bulb. The following day, light was out again. That shop discovered the light assembly was damaged due to water intrusion and had to order a part (estimated three week ETA). On July 2nd, I took the vehicle in to an independent shop for a standard oil change since the dealership told me, after the fact (of the purchase) that they don't usually change oil on used vehicles prior to sale. Would've been great to know that in advance. During the oil change, the threads pulled out with the drain plug which, according to the shop manager, is caused by the last person to change the oil because of either cross threading or over torquing. Now I'm hit with a $752 bill to replace the entire oil pan (aftermarket part... had they used an original part, it would've cost over $1000). This is more than 10% of what I currently own on the vehicle. I made repeated attempts to reach Rima through both text and email on the 2nd. He finally reached out that night, just before 8pm. He asked that I take the car to the dealership to have their people "verify (my) concerns" and he was informed it couldn't be since it's undrivable. He asked what the symptoms were... I told him none because I was simply being proactive by engaging in basic maintenance. His response? "With no symptoms, this may be outside of our parameters to try to assist". I sent three more texts after, all went ignored. Rima, you are the owner. What do you mean it's outside your parameters to "try to assist"? After two unsuccessful attempts to have this situation rectified via email, and no direct response from Rima (as a reminder, he is the OWNER) (and only one text from his shop guy, Dennis, to tell me Rima wouldn't work with me), I filed complaints with both BBB and DCCA. This dealership and, more importantly, the owner, is shady as hell. Check out all the other reviews and come to your own conclusions. I'd strongly suggest looking for any other dealership if you're hoping to have a functional vehicle - keep in mind that I had the vehicle for a total of 1 month and 3 days before it became unusable. I made the mistake of not looking at the reviews prior to walking into this dealership. Don't be like me and save yourself unnecessary stress and headaches. For anyone else who has had issues with this dealership, feel free to reach out to me. It's time Rima be forced to face the consequences of fraudulent business practices.

I visited several places to sell my car and Jon at Max Motors was the only person who gave me a…read morefair offer with no bs in our interaction. The other places that I went to are the highest rated places on Yelp, but they all gave me extreme lowball offers and tried to feed me all kinds of slick bs. If you are looking to sell your car I 100% recommend stopping by here to get their quote. It might not seem like a fancy place but it's down to earth and they keep it real.

Super nice customer experience. Mr John is a great guy who is trustworthy. I will go again for my…read moresecond car. Don't waste your time to sell your car. Go to Max Motors!

This review is for if you're selling your car. Hands down,…read morebest place to go for selling your vehicle. I went around the island everywhere and this was the most fair and negotiable place I've found. The dealership is gonna give you way less than you would want, I promise you that. If you've got a really great vehicle with ceramic coating and other things under warranty, you could walk away with a check either same day or the next day. The paperwork is smooth and takes less than 10 minutes (must be crazy right)? I was just as shocked, I promise. For assessing your vehicle, they get in, drive it around the block, go inside and get you a number based on the CarFax. It's that fast. If you're looking to buy here - HONESTLY some of the reviews look rough but keep in mind you're buying a used car and used cars come with some baggage. Do your research and ask for car maintenance records. My experience is based on selling my car only. So hopefully this helps you! They have a parking lot in the back and it is almost always tight, so just give them a call and a Sales Rep will come right out. Good luck!

I was recently shopping for a new vehicle. Usually, I prefer big dealerships because of their…read more"no-haggle" pricing--unless you know the owner of a smaller lot. I've seen too many people get taken advantage of, so I did my homework on the specific car I wanted. I saw an ad for Aloha Auto Depot (808-599-9360). Since I didn't have a vehicle at the time, I did a lot of research online and checked Kelly Blue Book. Their price was very competitive compared to other small dealers and even larger ones like Tony Nissan. I wanted to work out the numbers first, and I decided that if we could agree on a price, I'd go in for a test drive and ask more questions. I found the car I liked at Aloha Auto Depot on a Sunday. Usually, business hours are shorter on Sundays, and they were closing at 4:30 PM. By the time I found a ride and arrived, it was already 4:00 PM, but I was greeted with a big smile by the salesman. He was very friendly; usually, when you show up that late, dealers ask you to come back tomorrow. However, since I had done most of the work beforehand, everything went smoothly. The showroom is beautiful! The location is the old Volkswagen dealership, but they've renovated it and it looks very nice. They even offer free coffee, water, and chocolates for customers. I had been communicating with one of the managers, Eddy, but when I arrived, Chris helped me. He is very easy to talk to and was willing to help me even though he ended up staying an hour and a half past closing time. I was very pleased with his service. I have worked in customer service for over 24 years, so my expectations are very high, but Chris nailed it. If you want a salesman who isn't pushy and is truly willing to help, look for Chris. They initially asked if I could pick up the car the next day so they could detail it, but I really needed the car that day. They asked me to come back later, but then the detailer got sick. I couldn't come back the next day, and that's when Steve stepped in. While he was helping me set up the car's app and my profile, he overheard the conversation. He put a crew together and detailed the car right then so I wouldn't have to make an extra trip. That is truly going above and beyond. If you want this kind of service, come see them. Steve helped me out so much. Thank you, and blessings! To the owner of Aloha Auto Depot you are very lucky to have this kind of staff. They need to update their address..

Had another awesome car burying experience!!! Moani, Pat and everyone there are easy to work with!…read more Yes, it can get chaotic in the office, (phones ringing, deals being worked on all computer stations, walk in customers, but it all works out!) Mahalo for all the excellent experiences!!! We always refer people to your shop!

Moani was wonderful and put me at ease when I was feeling pressed and stressed. As a single mom…read morewith three kids finding the right car was a really big deal. The Car Shop has a low-pressure, local vibe unlike other lots that are pushy and aggressive and were giving me anxiety. Patrick was cool and kept it real on the test drives. Both of them were patient with me, and Moani was understanding about my financial situation and questions about financing, etc. I'm so happy to now have my dream "mom car" - Honda CRV. I definitely recommend The Car Shop, and I'm so glad I came to see them before getting sucked into getting another car somewhere else.

The person who answered was very kind and helped me contact someone who could help me with what I…read moreneeded. THANK YOU!

I Received a return call from Head dispatcher Bray regarding my vehicle I was very impressed and…read moreamazed at how great her customer service was with me over the phone. I made a few calls to other places the day before and I really didn't want anything to do with the others (after speaking with Bray). I was beginning to lose hope but Head dispatcher Bray made my day and scheduled time next day for my vehicle. Thank you Bray for being an awesome Head dispatcher and for being so kind and helpful. You made my day especially because I was having a hard week/month. Thanks again Bray!

Awesome customer service! Used Kelly Blue book website to sell me car and I didn't see Servco at…read morefirst and had other dealers contact me. Once I saw Servco and pushed for them to contact me it was really fast. I went down once Jeff Masui contacted me. He sat me down asked me questions and checked out my car, it was so easy and fast. I really appreciated not being pushed to buy another car like right there on the spot. I told all my co-workers how great my experience was and now my boss will be reaching out to Servo to sell his daughter's car.

My request was answer quickly and gave me a higher quote than any other ones I tried to sell my…read morevan. They are very friendly, polite and professional and fast with the transaction. I recommend people to go to them.