They are very helpful, Bryan was hable to help me finance car. From all the dealers, they got it…read moredone.

First let me say that I'm a discerning buyer. I have scoured the Internet looking for places to buy…read morea used vehicle for my son. I had a friend recommend B and J's automotive to me and I thought I would give them a chance-it's odd that my first real job was at B&J's burgers in San Dimas. First, I have to say that there was no pressure that you would normally find in small lots or even large dealerships. The cars are priced well; it appears that the B&J owners make sure that their employees are honest and care about the people coming through the doors. I worked in professional sales for 10 plus years before I became a professor. I can tell when people are genuine and when they're not, and these people are genuine. I was looking for a car to meet my son's needs, and I found a nice 2013 Toyota Corolla. It was in very good shape for being that old. Yes, you're going to find little scrapes here and there and possibly little minor defects but unless you go back in time and bring that car with you, you're not going to find something as clean as this one. This is an honest dealership. There are no hidden markups, no added tinted windows or security devices that you see in many other dealerships. Many dealerships will offer a price that seems enticing, however they have many add-ons like an upgraded stereo, upgraded wheels, upgraded tinted windows, upgraded sound system, upgraded security system and so on. NOT HERE. There is only one person that you need to ask for and that is Brian Ponce. He is the quintessential salesperson, and I'm 61 and I know salespeople that are good because he listens and he doesn't try to talk over you and tries to oversell. When you go there ask for him if you do not, you'll be doing yourself a disservice this is not to say that the other employees are poor workers, because I didn't meet them, but my experience with him was so intense that I can't imagine doing business with anybody else. It is a small dealership and usually I don't even go to these places. Again, because I was recommended by a friend, I did so. The car's outstanding I already had my mechanic check it out and of course there are a few minor things to do to it but nothing major the engine was great, the brakes are great the transmission's great the interior is great and again you can't expect everything to be perfect because it's thirteen years old. I am not a professional Yelper; I'm a normal person who tells it the way it is. Make an appointment with him and be on time and he respects that. I respect that someone values my time and is ready for me. I know there's a lot of unscrupulous people out there, but this place is not one of them. I'm going to send you a picture and you can see me in the picture. I'm a teacher, I don't have a lot of money to spend, and I believe in value and honesty, and this is where you'll find it. I hope you have an opportunity to speak with Brian and find a car that you like but to be honest I mean you have taxes and fees on top of everything you see and that's not the salesperson's fault, that's the state of California's fault. No matter where you go, you're still going to have to pay those same taxes so why not go to a place that will treat you justly, and with respect.

We absolutely love our purchase! Zachary was so nice and helpful and made everything super easy, we…read morewill be recommending him and this dealership in the future update! When i went back in for service JUAN SALGADO took time out of his day to help me out! I definitely recommend santa ana CMD for your purchase!

I am submitting this complaint to document my experience regarding the purchase of a 2015 Hyundai…read moreGenesis on May 2, 2026 at California Motors Direct Santa Ana. Working with Juan Salgado and Benjamin Fernandez. The vehicle was advertised for $14,999, and I made a $10,000 down payment toward the purchase. One of the primary reasons I felt comfortable proceeding with the transaction was the dealership's representation that I would have a 48-hour period to review the transaction and return the vehicle if I disagreed with any aspect of the purchase or was dissatisfied for any reason. Relying upon those representations, I completed the purchase believing I would have a meaningful opportunity to review all transaction documents and associated charges. However, I was not provided copies of my paperwork until after the 48-hour period had expired. Upon finally receiving and reviewing the documents, I discovered that the total cost of the transaction had been significantly increased by additional products and charges, including $1,936 for a Tire and Wheel Protection Plan and $3,399 for a theft deterrent product (Starguard), which i was originally quoted $20 per day. These charges materially increased the overall cost of the vehicle and were not expressed to me at the time I entered into the transaction. My current balance on the car is $12.360.55, after putting $10,000 down on a 14,999 car. OC Motors is a total rip off! Had I been provided the complete paperwork immediately following the sale, I would have been able to review the documents during the promised review period and make an informed decision regarding the transactions. But apparently thats how this company operates. After discovering these charges, I made numerous attempts to contact the dealership to discuss my concerns and obtain clarification. Unfortunately, my efforts were unsuccessful. I was repeatedly transferred between offices, informed that I was contacting the wrong department, and, on multiple occasions, my calls were disconnected. I also sent emails seeking assistance and clarification but did not receive any response. I further learned that the vehicle had a prior damage history reflected in the vehicle history report. While vehicle history information may have been available, consumers should be provided with complete transparency regarding both the condition of the vehicle and all financial terms associated with the purchase. I'm documenting this to caution other consumers to exercise diligence when purchasing a vehicle. Prospective buyers should carefully review every document, verify every charge, ask questions regarding all add-on products, and ensure they receive copies of all signed paperwork BEFORE leaving the dealership. I wouldn't recommend them at all but if you do purchase a car from this dealership, read everything, even the small print, they are very crafty- they try to "legally" scam people. In my opinion, the manner in which this transaction was handled lacked the transparency and customer service that consumers should reasonably expect when making a significant financial purchase. No matter how good these cars look or the prices, do not trust this company I hope that by sharing my experience, other consumers will be better informed and able to avoid similar frustrations. *They will reap what they sow* Blessings to all

Yes this review is being made 1 year later. I went on their website and I was interested in a bmw…read morethey had for sale. I entered all my information and a while later gus called me asked me how much I had for down payment, I told him I was willing to put $6,000 down he says ok I'll call you back let me check and see if I can pre approve you. He calls back says look I have a way better car for sale also a bmw. I loved the car it was really nice and clean. So I drive all the way there. And the car isn't even there. So I still end up doing all the paper work gave $6,000 down for a car that I only have seen pictures of. I know stupid me... They gave me a loaner car I had for a couple days finally the bmw was ready for me to come pick up. First couple days everything was ok then I noticed a lot of smoke coming from tail pipes. I took to bmw in Murrieta they informed me yeah we recommend a whole new motor. $35,000. Never going to happen so I contact Gus he's like bring it back we will take care of it for you.. I get there and Gus has me talk to another guy who was not even trying to make it right with me I basically had to tell him I would pay half of the cost to fix this car I just got. For $6,000 down. He finally agrees they keep the car supposedly took it to be fixed I highly doubt it.. cause car still had smoke coming out tail pipe. And check engine light came on driving back from picking it up here we are now a year later and the car has giving me nothing but problems. I think they knew what they were doing and passed the shitty bmw onto me instead of letting me get the one I originally was inquiring about

Amazing service Sergio de la Cruz finance manager help me out real friendly patient he really…read morelooked out thank you man. I bought a 2008 scion.

Won a vehicle in an online auction; my first time buying this way. I was super paranoid about scams…read moreand the like, but Constantine kept in communication, sent pics of the title, sales contract, bill of sale, etc. He even coordinated for the coast-to-coast shipping of the auto, and it now sits in my garage exactly as I envisioned it. Smooth transaction, trustworthy seller, all around a great transaction. I would definitely buy from TK Motors again!

Constantine was an amazing dealer to work with! It was my first car purchasing experience, and he…read morewent above and beyond to help me out. He was responsive to enormous amount of questions I had and guided through the process. It was super smooth and stress-free experience!! I love my new Toyota Yaris!!

I had a great experience purchasing my 2016 Toyota Corolla from this dealership. Buying a car on my…read moreown for the first time was a little intimidating, but Mike and his staff were patient, professional, and never made me feel pressured. They answered all of my questions, were transparent throughout the process, and gave me the time I needed to make an informed decision. They were also accommodating when I wanted to have the vehicle inspected before purchasing, which gave me additional peace of mind. The paperwork was straightforward, and the entire process was smooth from start to finish. I've been very happy with my Corolla so far, and I appreciate the excellent customer service I received. If you're looking for an honest dealership with a friendly and helpful staff, I would definitely recommend giving them a visit. Thank you for making my first car-buying experience such a positive one!

I would put 0 stars if I could. First of all, they were kind until I bought the car, and then…read moreafterwards they were completely rude about everything. They sold me a 2007 Toyota Camry, which broke down before I even had it for a month. Since they were held liable within the first 30 days, they replaced the catalytic converter. Then a few months later, the entire radiator overheated, and the prior work they had done on the car, shown through the car's vehicle history, was so poorly done that there was almost no sealant on the engine and the entire thing had to be replaced.

I bought a 2018 Mercedes-Benz from them and they're very helpful really nice and had good humor and…read morethey're really working with me and very patient with me and my grandpa. I had a very good experience well doing paperwork we put a movie on and the car run smoothly It's a very beautiful car

Absolutamente no lo recomiendo, gente vivara que abusa de los jovenes para venderles carros que…read moreestan dañados, a mi hija le vendieron un FORD FOCUS 2015 y no sirve la transmisión menos de 30 dias de comprarlo, ese tal Roger se esconde ni contesta, so nope! No vallan a ese dealer!!! Cuidado!!!!

I came here to look at their selection of cars, and let me just say that Allison made this whole…read morecar buying process so quick, easy, painless, and less stressful then I thought it was going to be. Allison was so patient with me, and she really worked with me so I could leave with a car that I really wanted! She let me test drive pretty much any car I wanted, and let me drive it around for pretty much however long I needed too, and when it came time for me to find car insurance, she even took the time to look around and even got some quotes for me which was so cool of her to do! Another awesome thing she did, is when I didn't have the full amount for the down payment, she worked with me so I could pay it off before my first car payment, and still got to leave that day with the car! If you're looking for a new car I HIGHLY recommend this place, and if you do go, make sure to find or ask for Allison because she will do whatever she has to do to make sure that you have a good time, answer any questions you may have, and most importantly leave with a car that you love! Even after buying a car, Allison makes sure that you know she is only a phone call away! Im so grateful for all your help Allison, I don't think words could describe how thankful I am for all that you did for me!

After looking around at a few big dealerships, I decided to check out DriveSmart since I have…read moredriven past them almost everyday for the last 5 years... and they did not disappoint! Brian immediately came out and greeted me. One car caught my eye. I went for a quick test-drive and I was hooked. The price was right, the car was right, and I felt so much more comfortable with Brian than those other huge dealerships. I've had the car a couple weeks now and I can honestly say this was the best decision I've made when buying a car.

Wonderful atmosphere. Sold me a beautiful Subaru. No hidden costs. Kept his word about a discount…read more If I ever need a second car I will be back.

So my everyday car was coming of age, and I was in the market for a newer car. After not finding…read moremuch luck at other dealerships, a spur of the moment look on OfferUp led me to this fine dealership in the city of Orange. I made the drive from home to here, which took about 45 minutes one weekday evening. Once here, I was able to test drive the car. Everything seemed fine, and I informed them that all I needed was a pre-purchase inspection, and that I would buy the car cash. I showed up the next day, and took the car to get inspected at a local mechanic shop. The inspection proved the car to be good for purchase, and I went to my bank to get a cashier's check. The staff here took care of all the paperwork, and got me going in my new car in a very short amount of time. Fast forward a few weeks, and I asked them to help me expedite the arrival of my permanent plates, as I had temp (paper) plates at the time. They were able to pull some strings and get me my permanent plates within a few days. These guys are on point. This is the most seamless car purchase that I've ever had. The staff here is nice, trusting, and they treat you like family. I recommend them.