I recently had my car serviced at Buck Family Automotive and had a great experience. The staff was…read morefriendly and professional, explained everything clearly, and didn't try to upsell unnecessary services. The work was done quickly and with high quality, and the prices were reasonable. I especially appreciated that they kept me informed throughout the entire process -- it really builds trust. My car is running perfectly after the service. I highly recommend this place if you're looking for an honest and reliable auto repair shop!

Excellent work; fair prices; professional staff; recommended Buck Family Auto repair highlyread more

My last review was a few years ago and I will state again Mike is great. VERY HONEST!…read moreAlways punctual, clean and does great work at a very honest price. As long as he has wheels he will be my mechanic.

Great experience! He showed up on time at a dealership for pre purchase inspection and explained…read moreeverything he found wrong.

Great, honest, hardworking staff replaced my tires today. Also, had some A/C work done. The owner…read morewas thorough and upfront about pricing before starting to work on my car. The lobby was nice and cool to get out of the 100 degree heat today. They provide water for customers. This shop was highly recommended by family. I would definitely stop by again!

Amazing service and good prices! They do everything too so you dont have to go looking for a…read moredrifferent place when you need something specific done I did sit on a piss covered toilet but id do it again for the service quality and prices. Will be coming back here for sure.

I called on a Friday because my wife's car A/C wasn't cooling properly, and they were able to get…read moreus in first thing Saturday morning. I dropped the car off at 9:00 AM, and by 11:00 AM they had already diagnosed and fixed the issue. The problem turned out to be an overcharged A/C system, and they corrected it by removing some refrigerant. Their pricing was very fair, the shop operates efficiently, and the entire process was quick and hassle-free. They seem to genuinely care about their work and their customers. I highly recommend them and will definitely return in the future!

James is the best. He cares…read more They all do. I have never been to a better business with great service and big hearts!!!!! So grateful

Absolutely fantastic experience with Phill! Our car took a dive at a terrible time. It was so…read morestressful, and we were hoping to get it fixed as quickly and affordably as possible. Phill was a lifesaver! He responded to our request immediately and came right to our house super quickly on a weekend. He went out of his way to diagnose the problem, go get the part, and fix it all within a few short hours. His work was top-notch and reasonably priced. Not to mention how nice he was! He could tell how stressful the situation was and was super determined to help us out. It is such a relief that the car is fixed and even more of a relief to know that such a great mechanic is available in our area. Can't recommend this guy enough!

The service was amazing, He came fast and gave us a good price, thank you so much Phil.read more

I came here with my new car I purchased from Enterprise. I needed to get my air conditioning…read morechecked and the Vin number etched in my catalytic converter. Those benefits were part of my package deal when i got the car. The rear view mirror cover had also come loose. I was late coming here because I lost the address. Sorry guys! However, when I finally arrived and they still took my car to get serviced. I was quoted a wait time of up to 4 hours. Thankfully, there is a waiting room and I'm a very patient person who still is going through many emails and other appointments... that'll keep me busy. As I sat inside, the woman working there with blonde hair was amazing to talk to. We talked about rock legends, rock music, Aftershock... I was almost sad even she had to go back to work. I did over hear her conversation on the phone about a program that helps you with the financial part of your car's site conditioner. I wish I knew about that last year, lol. Check out the pic I posted with this review for that info! If you don't want to wait around, there is a shuttle offered to take you wherever you want to go around Sacramento. There is also the restaurant 'Cricket' available to go eat. I just kept busy talking to the woman who worked there and another customer... and my phone. After an hour and a half, maybe 2 hours, my car was ready. They didn't see an issue with the ac. Although I don't feel like it gets as cold as a 2023 vehicle should get... my 2009 scion (RIP) would get so ice cold, I would have to turn it up. I think I would've felt better if they could've at least recharged the compressor. As for the plastic cover around my rear view mirror, it was fixed and the etching of the catalytic converter was done. They have AMAZING customer service skills and Paul, who was in charge of my vehicle, gave me his card in case I have any future questions. Super customer service skills, communication, and it sounded like a fun business to be at. Killing time was super easy

These guys did an amazing job installing Vogue's on my classic 1970 Thunderbird. Mobile service,…read moreshowed up in my driveway, put her in the air and bam, all new tires in record time. Superior service. Changed tie entire look and stance of my car. Couldn't be happier.

I only started using 916 Auto Repair recently, but Samson and his team have already helped me with…read moreseveral vehicles and I've had a really good experience every time. If you need an honest, knowledgeable, and fairly priced auto repair shop near Gold River or Rancho Cordova, I'd definitely recommend them. They've worked on my 2017 Ford Transit Connect, 2014 Mercedes GL63, and 2014 BMW X5. They replaced a driver-side CV axle, did oil changes, replaced brake pads and rotors, diagnosed and fixed an A/C and heater blower issue, repaired a trunk/liftgate problem, and also replaced a valve cover and gasket and battery. What stood out to me most was how knowledgeable, honest, and fair Samson and his team were throughout the process. The staff are friendly, the front desk is welcoming, and the customer service has been great. It's hard to find a shop that does quality work at reasonable prices, but 916 Auto Repair has done that for me. Definitely recommended.

I contacted 916 Auto after doing a 2 and half week research (which included Yelp and Google…read moreReviews) to have my 2004 Mazda 3 AC Condenser (Factory OEM) replaced. My AC Drier was cracked and inoperable since last year. In this region of the Sacramento Valley and Placer County, 916 Auto quote beat 5 shops I contacted in the region and 1 shop even told me it's not worth it and I should get a new car. Bet if my car was a 69 Camaro, they'd do it. Why? Cause its a Classic Camaro. No matter the condition. Some shops don't want to work on Imports. But oh well. Their loss, not mine. I contacted 916 Auto and spoke to Samson to schedule an appointment and he said to come by that very same day. And so I drove from Roseville to Gold River that morning. Samson is honest & to the point. When he pulled my car in, he noticed a coolant leak. Now I didn't notice any leaks in my driveway, as it would seem the Coolant is evaporating or dissipating, but he notice it was getting on my Alternator, by the stains. It turns out, my OEM water pump (factory part since 2003 for this model year in 2004) finally gave out at 262K miles. Who'd ever think a Mazda/Ford part would last this long. This was an unexpected thought as I only had budgeted for the quote. So I called my CFO (Wife) and let her know of the issue. She said get it fixed and she'll adjust other expenses as she knows I need AC for the upcoming summer temps. So I authorized Samson to proceed with the entire job. Now I can't couldn't do any price comparison, but he did give me a discount which still fit in my overall budget. I spent my whole day in their lobby. They have updated their lobby to make it feel more comfortable and less Auto Shop feel. I notice the many people who drop by to have their car service are all happy and are returning customers. From a Dealership oil drain plug that was torqued too tight, to oil changes, brakes, and even a customer who was a bit upset where the Dealership sent the wrong part twice. The Dealership. I spoke to many of them and they all had the same answer when I ask. "What made you come here?" They replied, "Their price can't be beat!". In summary, my AC is now working as it should. Now I only used my AC for 2 whole days It gets cold and it has been awhile since I have felt cold in my aging car of 22 years. With my new water pump installed as well, my car is running smoother overall. Smoother shifts, heater gets warm fast. Almost, now almost like it was in 2004. So, Did I find a new shop for my Project Commuter Car? Yes I sure did. They have gotten a new customer. Up next is my Transmission Gasket & plug. One thing at a time! Have fun out there & do your research!

Larry and Gus both were extremely nice. They gave me a price over the phone and got right to…read moreinstalling my axleback once I got there. Definitely going here again!

Catalytic converter was stolen. They got me on my way in less than an hour with a brand new one for…read more$900 TOTAL! Excellent banter and customer service. Larry even gave me recommendations for car shops that could take care of other repairs I need.