They were communicative and quick to help me address the check engine light in my car. I…read moreappreciated the text messages to check in as they ran diagnosticians on my car, and the pricing was upfront. I'll be back again if I have other car issues in the future!

I am disappointed with this shop. I went after seeing good reviews.Although, I like the customer…read moreservice from owner and the technician. I went in for transmission fluid change earlier in February in my Toyota Camry 2018. I bought OEM Toyota transmission fluid and asked Joe to help do drain and fill.The drain and fill was completed. After that there was a rough driving issues started. I went back to show my car to joe and he drove the car he told me he don't see any issues. I wanted him to check transmission fluid port on if there is low transmission fluid he didn't agree and told me I might be overthinking. I went to different mechanic in April and he checked. I paid $100 to reopen the port for transmission fluid and what we saw was no fluid came out from the primary port. He added 0.5 quarters left. The issues I have had for rough idle and need to have higher RPM on slope went away completely.According to him you have to keep the car running when you drain the fluid and you need to have it at the right temperature he said the drain and fill wasn't done correctly that's why there was still room for fluid. The viscosity of the fluid makes a difference in how much you can fill and drain. He double checked for leakage and there were no leaks either. When I went to joe and asked about don't you have to keep car warm to see if temperature is right? He said you only do it when there is a leak. I don't think Joe knew enough about mechanics of New car. I wasn't overthinking when I went to ask Joe for help and asked to recheck the transmission fluid. I paid $260 for labor only( $160 to Joe and $100 to another mechanic) for same job. It's really absurd. Overall this could have damaged my transmission. I think for future the customer advise should be taken seriously. I know my car well so I know when it's not acting good. I have been driving it from 10 years.

Shoutout Angel for the fast and quick service, highly recommended!!!!!!!!!!!!! Definitely would…read morereturn

Thank you to Juston with an o. I arrived stressed and he was incredibly kind to me. He told me what…read moreI had to get to pass my inspection I got the needed item and I came back they told me 30 min wait but he assisted me again right away and I was out in 10min. Thank you for your customer service it goes a long way. Blessings to him at this jiffy lube.

Quick to respond for a quote, reasonably priced, prompt service and went the extra mile to care for…read moremy car. Didn't upsell me on extra stuff but notified me about what I would need for future services. Will definitely refer and recommend loved ones about Speedy Lane. Thank you so much!

I've been a client of Speedy Lane for several years now, having been introduced by the great…read morereviews here on Yelp. After my mandatory one year of disappointing services at a Van Nuys Blvd Dealership where I purchased my car, I was looking for a more trustworthy, fairly priced and meticulously knowledgeable Mechanic that was nearby. The Yelp reviews were on point, and so far I've had very good experiences here; taking my Jeep Grand Cherokee for a variety of maintenance - oil changes, services and repairs. Ralph has been available to take care of any issue when I've just dropped in. I took these pix in my visit today as I needed a cracked plastic seat panel changed out. Ralph and his talented Mechanics have taken care of my car and I highly recommend them.

Overall a great experience, was in and out with and oil change and definitely fair prices and…read moreexceptional customer service. Definitely recommended to all my family and friends.

Great service came in for oil change and offered to change transmission fluid which I was just…read morethinking about in and out in 45 minutes honest prices want to give more then 5 stars highly recommend

I really enjoy coming to Valvolines. This is the third location I've been to, and I continue to be…read moreimpressed by how friendly, courteous, and professional the employees are. Anthony carries himself so well and I felt genuinely attended to while he did my oil change. He took an extra minute to put my glove box door on properly after another technician put it back wonky. Will hands down come back to this location. I didn't have to wait in a line at all. Check your Valpak mailers and their website for coupons!

Been coming here for about 3-4 years now. Never really had issues until yesterday…read more The staff has always been nice and friendly. But I brought my Subaru in for the typical oil change this past, hot Sunday. They didn't tell me until AFTER the fact. But they accidentally drained my CVT fluid (which is a big deal for Subarus). I don't know what they replaced the fluid with since the fluid wasn't listed on the invoice. My car started to make a "whizzing" noise from the CVT area while slowly ascending an incline. This noise hasn't previously happened in the past. I was already planning to bring it into Subaru for a CVT fluid flush. But this mistake by Valvoline made it mandatory for me. So I'm bringing it into Subaru tomorrow. I'm hoping that the transmission fluid they used hasn't caused any damage. I don't know if it was just the hot weather. But I can't trust them enough to go back to them now. I'm hoping no real damage was done to my CVT.

I highly recommend and love the staff, the care and confidence they give you to trust you're in the…read moreright place. The work they have done on my car has been excellent, new tires, rear brakes and engine mount replacement! I have come here to take care of tires, bought all four now 3times over the years. I was so pleasantly surprised and impressed by the mechanic work they also offer. Very efficient, fast and reasonably priced work done to my old car.

place is extremely helpful, as we are doing a move, with our car packed high and our dog traveling…read morewith us. Your staff checked all four tires and were able to get the tires we needed for our Prius and have us on our way in an hour. The staff were helpful and friendly.

Nobody ever wants to be stranded with a flat tire, but my misfortune turned out for the best. As I…read morewas driving through the heavy rain this morning, my dash lit up signifying I had a flat. I pulled over to the closest Firestone. Greeted by Christian, the Service Advisor, he immediately got me in and determined that my tire was irreparable after showing me the metal rod that punctured my tire. I was in and out within 90 minutes. Although I was saddened to have to get a new tire, I couldn't have been more pleased with Firestone's efficient and professional service, which without, I would've been stranded. Thanks to Firestone, Christian and Julio, the mechanic, for saving the day.

Called to make an appointment and was told to arrive by 5:15 and my car would be looked at to see…read morewhat the issue was. Had to cancel patients to make the 5:15 appointment. When I arrived on time the same employee who booked my appointment told me they could not look at my car today. I don't understand the point of making an appointment only to be turned away. Complete incompetence. Expect better from Firestone. Won't be returning.

Thank you so much Karlos! I finally took my 2015 Honda…read moreCivic in to get multiple repairs done after having several lights on and driving issues with it that I had been putting off for some time. He explained everything that needed to be done with patience and clarity. Extremely kind and generous. I will definitely be coming back for any future problems and I would recommend any of my family/friends to this place should they need it.

Thank you Karlos! My…read moreold car got vandalized and my Auto Insurance ended up totaling the car. I shopped around and bought Honda Civic and decided to take my car to Honda Specialist because I personally learned it is always the best to go to Auto Mechanic who specializes in certain vehicle / brands. I made an appointment with Carlos. Carlos was really thorough because he took a lot of time to show me visually what should be repaired and what could be waited. Karlos gave me more than amazing quote. I dropped my car and received my car on same day and I can feel the difference in my car although the car has nearly 200,000 miles. Thank you Karlos!

I made an appointment for 3:00 pm online & received a confirmation. 2 hours later, I drove 20…read moreminutes to the location, only to be told that they are under staffed and do not have my appointment in the computer. The employee, who identified himself as the manager was unapologetic & matter of fact. No empathy whatsoever. Said he could "possibly " have it started at 5pm, & possibly have it done by 6pm, but likely that it may be overnight and done the next day. I asked if there can be any compensation for the inconvenience, since this was an error on the company's behalf. He responded, as he sat behind the desk tapping away at the computer, that there could be none. He stated that he bore no responsibility, and claimed responsibility lay with corporate , in effect, their inefficiency. As if he the employee and the company were a separate entity. Absurd! I never received any cancellation email or notice. I would NOT recommend this business to anyone. Yet, my experience may not be your experience. Still, customer service goes a long way in my book.

I went in for the $9.99 advertised promo to check your A/C, but was told because we are in…read moreCalifornia we can't use the coupon. I didn't end up getting the service done at this location because I went over to Firestone to use the $9.99 coupon STILL in California just 2 minutes away. Just wish the "CA" part was on the fine print of the coupon. Hope this was helpful :)

great Service I got a flat tire was stranded and showed when asked them for help they were very…read morehelpful and have very low prices and good tires

I have been a loyal Pep Boys customer specifically because of Frank, a mechanic who has always…read moreprovided honest, high-quality work. Unfortunately, my experience with the new General Manager, Daniel, was completely unacceptable. On July 31 and August 1, I called to confirm if Frank was working before driving over for my appointment. When I called Saturday morning to double-check, Daniel answered with immediate frustration, saying, "Yeah, you called yesterday, and I told you already." When I tried to explain I was just confirming, he hung up and placed me on hold mid-sentence. When I called back to express that hanging up was dismissive, he told me I shouldn't bring my car to the store at all. When I asked for a manager, he stated he was the General Manager, then repeatedly talked over me until I hung up. As a woman seeking auto care, I already approach these shops with caution. This interaction left me feeling completely unwelcome. It is deeply concerning that this behavior comes from the person responsible for leading the store. I will be escalating this directly to Corporate. Frank, Louis, and Martin are fantastic, but the new leadership at this location makes it impossible to return