Been coming here for years since probably like 2014 or so? Service here is pretty straightforward…read moreand quick. Staff have always been generally knowledgeable and straight shooters with questions and what not. Think only once I've had a problem which was the oil filter not being put on tight enough but all it took was a quick tightening. Never hurts to watch em work or check stuff after a visit at any place!

On February 23rd of 2026 I went to get an oil change. Quick and easy, left around 30 minutes later…read more 3 days later I notice at work a giant oil puddle where I normally park. I come home, look on the ground of my parking spot and sure enough another massive oil puddle. I make my way to the store to have my leak fixed, and on the way my car throws out a DTC for my powertrain. When I get there I explain the issue, and they begin to "fix" the leak. About 30 minutes later I get a text from an unknown number to an aftermarket oil filter cap on Amazon. Unbeknownst to me at the time it was the store manager's personal number. He told me that my oil cap filter was broken, that it was made of cheap plastic and was only supposed to last 60,000 miles(my car is at 96,000), that their supplier didn't have the OEM piece, and that it was $140.00 at Hyundai, so I should buy the one he sent me and they would install it once I'd receive it. I went home and immediately called Hyundai to double check that the information given to me was correct. The person I talked to said that my oil filter cap was rated to last at least 150,000 miles, and that the only way to break it was to tighten it too much or install it incorrectly. My car was still leaking oil when I left the Castrol shop, and so I was unable to drive it until I could have it inspected at Hyundai for the powertrain DTC almost 2 weeks after this. Luckily there was no damage, but to perform the diagnostic inspection they had to perform an oil change anyway. So not only was a piece damaged while at Castrol for the original oil change, but I had to get another oil change to perform the diagnostic inspection at Hyundai, making the original appointment useless, not to mention the store manager seemingly trying to cover up the damage to my oil filter cap. I called the store manager's business number twice to attempt to at least get a refund for my original oil change with no response, so then I call Castrol Corporate who say that there's nothing they can do except contact the store owner and give them my information. It's been 1 week since I called Castrol Corporate and the store owner has yet to contact me. In fact, corporate emailed me with a follow up to ensure I had been contacted before I actually was. Now I must take this matter to my bank and have the charge disputed. Refunding me is the least Castrol can do especially since it cost me much more to have my car inspected, oil changed again and the oil filter cap replaced, and if they can't even do that then I'll get my money back myself. I would never recommend this location or even this company ever, and I will never return. This whole issue could have cost me thousands more if I hadn't done my research and acted quickly.

Great service at a reasonable price. Was told the estimated cost before the work was started. No…read moreincrease in cost after the work was completed. There were no surprises and the work was good quality.

The worst place in my lifetime. The reservation was 8 am and they promised me to update the status…read more They never called me back even after I called them twice. The front desk person was rude and was NOT willing to listen to customers. I paid whatever they wanted just to get out of there.

They went far and beyond for my vehicle. Jeff the store manager took care of me like family. I…read morehighly recommend this shop.

You know you can always count on Jeff P. to get the best price. Even though I just brought my car…read morein for an oil change it's a good thing that they inspected my brakes because there was much needed work. My car is now up and running and If it hadn't been for Jeff pointing out what it needed. They are really thorough! Best service around!

I was very hesitant in having my wife's car looked at. I myself do the maintenance on it, but part…read moreof the electrical system went out on it where the rear running lights, license plate light and the temp gauge lights went out. The fuse went bad each time i replaced. Troy quoted me an hour for the diagnosis where others quoted me 2 hours. There wasn't a whole lot of parking but there was enough. Troy and his team were very friendly and welcoming. They have a lounge area so you can wait if you need too. They finished up very quickly and found the issue and resolved it in less than an hour. Thank you Troy! 2010 Nissan Sentra 10/02/2024 Service Date

Had my breaks replaced. Everyone was nice and they got me in right away. They even checked in a…read moreweek later to make sure everything was still doing good.

have never heard of an auto repair shop that charges people for NOT FIXING THE CAR...read more

Thief! Ripped us off on a repair... took him forever.. Stay Away... Brought our car in for a repair…read moreand he just didn't fix it...

On time. Good prices…read more Fast service. Polite Took pictures of the service. I will use them again.

Was in a bind.. I had warped front rotors, a bad rear driver side caliper and pads.. car just a…read moremess.. I bought performance slotted rear and front rotors brake pads and 2 new rear calipers and Mauricio came out and installed all new equipment in record time for very reasonable price. Parts and labor for my route was $1400 cheaper than the dealership.. Thanks bro.. my car has never braked that smooth in a long while..

I returned again to Jiffy Lube in Carson City on E. Williams and again serviced by Daniel,…read moreChristopher and Derek. New group of guys but service was the same, fantastic, fast and very professional. No over selling of service, they did offer me all of the options that I could or might have needed, but I was just in for an oil change and they did it with the speed of a Formula 1 race car pit, I was out in a flash and they did great work. Thanks Jiffy lube for hiring great employees that understand customer service, because the customers, like me, are loving it. Thanks, Jesse Asis

From the moment I arrived all of the employees treated me like royalty. They were all great and…read morethey all had a sense of humor and you could tell they liked their jobs. Not to mention super fast service.

Normally I am not a big fan of tire box stores. But I was in a pinch to get some universal joints…read moreoff. Let me say they were the Best, they got it done fast and a great price. The staff was great too. I will be back as well as send my friends there to. Thank You Tires Plus

I've been having to get major car repairs. Then last week, the silver sheet under my bumper just…read morefell out with a chunk to the asphalt when I parked at work. So, I used tape but it wasn't working very well and I knew DIY from YouTube wasn't going to do it for me. After my shift, I called Tires Plus and explained the situation. How fast could I get there, I was asked. I was there in 15 minutes. They fixed the part within a half hour. Free of charge. They've done right by me before. I'm definitely a return customer!